Recall CSN823 – Unintended Movement of the Lower and Upper Booms – 2005-2021 Altec A65, A70, A75, A72-T, A77-T, & A82-T

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June 1, 2021 NHTSA CAMPAIGN NUMBER: 21V409000

Unintended Movement of the Lower and Upper Booms

Unintended movement of the lower and upper booms increases the risk of injury.

 

NHTSA Campaign Number: 21V409

Manufacturer Altec Industries, Inc.

Components EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY

Potential Number of Units Affected 4,000

 

Summary

Altec Industries, Inc. (Altec) is recalling certain 2005-2021 A65, A70, A75, A72-T, A77-T, and A82-T vehicles. The lower and upper boom raise spools can shift after releasing the joystick or control interlock.

 

Remedy

Altec will install a jumper hose and check valve into the boomtip tank lines and replace the overcenter blocking cartridge with an internally referenced drain path, free of charge. Owner notification letters were mailed on July 28, 2021. Owners may contact Altec customer service at 1-877-462-5832. Altec’s number for this recall is CSN 823.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


IMPORTANT SAFETY RECALL

This notice applies to your vehicle. See attached serial number list.

NHTSA Safety Recall

No. 21V-409

July 29, 2021

Dear Altec Owner,

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act, and Canada Motor Vehicle Safety Act.

Altec Industries, Inc. has decided that a defect which relates to motor vehicle safety exists in certain A65, A70, A75, A72-T, A77-T, A77T-E93, A72T-E88, A65-E82, and A82-T aerial devices built from June 2005 to May 2021. The controller interlock on these units could remain shifted in cold weather conditions causing uncontrolled movement. Death, serious injury, and/or property damage could result from uncontrolled movement.

In order to determine if your unit is affected by this CSN, compare the serial number of your unit with the list of affected units attached to the notice. Refer to attached notice for the items covered under the warranty policy. Parts may not be immediately available due to supplier backorder. The repair can be performed by the customer or you may contact Altec at 1-877-GO-ALTEC (1-877-462-5832) for further assistance. The repair is expected to take two hours to complete.

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

At any time, you may contact Altec at 1-877 GO ALTEC (1-877-462-5832) with your unit’s serial number to determine if there are any other outstanding notices.

If you have sold or retired the unit, please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may be changed.

If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.

For US owners: after contacting Altec, if you are still not able to have the safety condition remedied without charge and within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call toll-free 1-888-327-4236 (TTY: 1-800-424-9153) or  go to https://www.safercar.gov.

For Canadian Owners: if you are still not able to have the safety condition remedied by your dealer within a reasonable time, please contact Altec Customer Service at 1-877-GO-ALTEC (1-877-462-5832).

We are sorry to cause this inconvenience; however, we are taking this action in the interest of your safety and continued satisfaction with Altec products.

Thank you for your immediate attention on this important matter.

 



17 Affected Products

Vehicle

MAKE MODEL YEAR
ALTEC AERIAL DEVICE 2005-2021

 


7 Associated Documents

Recall 573 Report- Amendment 1

RCLRPT-21V409-7366.PDF 214.071KB

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Recall 573 Report- Amendment 2

RCLRPT-21V409-2497.PDF 214.079KB

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Defect Notice 573 Report

RCLRPT-21V409-5285.PDF 213.86KB

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Recall Acknowledgement

RCAK-21V409-5358.pdf 646.049KB

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Owner Notification Letter(Part 577)

RCONL-21V409-6750.pdf 428.882KB

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Recall Quarterly Report #2, 2021-4

RCLQRT-21V409-1555.PDF 211.252KB

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Recall Quarterly Report #1, 2021-3

RCLQRT-21V409-1342.PDF 211.147KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V409&docType=RCL

 


 

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