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May 14, 2021 NHTSA CAMPAIGN NUMBER: 21V356000
Generator May Damage Batteries
Damaged AGM battery caps can detach. In addition, a damaged AGM battery that is replaced with a lead-acid battery can lead to an acid spill. Either of these scenarios can increase the risk of injury.
NHTSA Campaign Number: 21V356
Manufacturer Roadtrek Inc.
Components ELECTRICAL SYSTEM, EQUIPMENT
Potential Number of Units Affected 70
Summary
Roadtrek Inc. (Roadtrek) is recalling certain 2020-2021 Zion, Zion SRT, and Play motorhomes. The undermount generator that charges the Absorbed Glass Mat (AGM) house batteries may have a faulty internal regulator, which could damage the AGM batteries and cause electrical system failure.
Remedy
Dealers will inspect and if necessary, replace the undermount AGM generator, free of charge. Owner notification letters were mailed May 26, 2021. Owners may contact Roadtrek customer service at 1-888-762-3873.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
RECALL: NHTSA 21V356
SUBJECT: Internal Regulator Causing Overvoltage
APPLIES TO: Roadtrek: Zion, Zion SRT and Play models
CONDITION: Faulty internal regulator that may potentially enter a stage of overvoltage exceeding 16 volts that could damage the RV mounted auxiliary AGM black capped batteries.
CORRECTION: Remove the GU splash guard from the undermounted additional alternator. Inspect the additional GU alternator to determine the colour of the Internal regulator cover.
If the cover is found to be brown, the regulator is the good one. No further action is required. Replace the splash guard and fill-out the enclosed form accordingly and return it to: dealersupport@roadtrekinc.com
If the additional undermounted GU is found to have an internal regulator cover that is black, send a picture of the defective alternator including the serial number to dealersupport@roadtrekinc.com. Roadtrek will send you a replacement alternator. Once that replacement is received, replace the defective undermounted GU alternator according to the instructions below. Once the replacement is completed, fill out the enclosed corrective action form and send it to us along with the recalled GU alternator.
Replacement Instructions
PLEASE READ THE ENTIRE BULLETIN BEFORE PROCEEDING WITH ANY WORK. IF THERE ARE ANY CONCERNS WITH THE PROCEDURES CONTAINED IN THIS DOCUMENT, CONTACT
ROADTREK INC AT dealersupport@roadtrekinc.com OR 1-888-762-3873.
PART/SERVICE INFORMATION:
Labor Time: 15 mins – 1.5 hours
| Qty. | Part Number | Description |
| 1 | 04020770-03 | Alt 280 Amp 12V |
| 1 | As-0070-3 | Tensioner Tool (included with unit) |
Note: Safety glasses and safety shoes required.
STEP-BY-STEP INSTRUCTIONS:
STEP 1:
Disconnect the (-) negative battery terminal.
STEP 2:
Remove and retain splash guard and hardware.
STEP 3:
Release OEM drive belt let hang, with provided tensioner tool.
STEP 5:
Loosen and set aside the nuts and bolts. Remove tab to if OEM A/C hose if needed to release AGM generator.
STEP 6:
Remove spacers and nuts between the rear hanger and rear of alternator bosses.
STEP 7:
Remove wiring harness from alternator leave hanging
STEP 8:
Drop AGM generator, replace with new AGM generator provided. Torque Large (+) nut to xx ft/lbs.
STEP 9:
Re-install, OEM tab on AC system if removed Install and align drive belt.
Run system, and test output of AGM Generator expecting 13.5 (+/-) Install splash guard.
Return to customer
IMPORTANT SAFETY RECALL
This Notice Applies to Your Vehicle:
May 25, 2021
From: Roadtrek Inc.
RE: Notice of Recall: NHTSA 21V356
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Roadtrek Inc. is recalling certain model year 2020 to 2021 Roadtrek, Zion, Zion SRT and Play vehicles manufactured from March 13, 2020, through April 30, 2021, and built on the Dodge RAM ProMaster Chassis. An additional alternator has been installed during production to facilitate house battery charging that may have a faulty internal regulator. This faulty internal regulator may potentially enter a stage of overvoltage exceeding 16 volts possibly damaging the RV mounted auxiliary AGM batteries. It could also possibly render the electrical system inoperable requiring AGM battery and engine generator replacements. If the electrical system become inoperative, it can cause the AGM black battery caps to become unseated, and increase the risk of injury.
Corrective action requires that you take your motorhome to an authorized dealer for an inspection of the undermount AGM generator. If the undermount AGM generator is fitted with black caps, then the generator will be required to be replaced. To obtain this free service contact your authorized dealer service department and schedule an appointment which should take approximately 1 hour.
If you no longer own the vehicle, please inform Roadtrek Inc. of the new owner by email at salessupport@roadtrekinc.com
If you had this repair performed before you received this letter you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information, please contact, Roadtrek Inc., at 1-888-762-3873.
Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
We regret any inconvenience these actions may cause.
If this notification is inadequate or the corrections are not made in accordance with this notification within 60 days, you may advise the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
Roadtrek Inc.
20 Tyler Street, Cambridge, Ontario Canada N1T 0E4
info@roadtrekinc.com | www.roadtrek.com
SEOCONTENT-START Roadtrek Inc. 20 Tyler Street, Cambridge, Ontario Canada N1T 0E4 info@roadtrekinc.com | www.roadtrek.com June 1, 2021 Dealer Address From: Len McDougall, Head of Sales and Service, Roadtrek Inc. RE: Notice of Recall: NHTSA 21V356 Roadtrek Inc. is recalling certain model year 2020 to 2021 Roadtrek, Zion, Zion SRT and Play vehicles manufactured from March 13, 2020, through April 30, 2021, and built on the Dodge RAM ProMaster Chassis. An additional alternator has been installed during production to facilitate house battery charging that may have a faulty internal regulator. This faulty internal regulator may potentially enter a stage of overvoltage exceeding 16 volts possibly damaging the RV mounted auxiliary AGM batteries. It could also possibly render the electrical system inoperable requiring AGM battery and engine generator replacements. If the electrical system becomes inoperative, it may cause the AGM black battery caps to become unseated and increase the risk of injury. Corrective action requires that the customer take their motorhome to an authorized dealer for an inspection of the undermount AGM generator. If the undermount AGM generator is fitted with a brown cap it is fine. If it has a black cap, then the generator will be required to be replaced. Notices have been sent to all potentially affected customers. If you have a unit that is affected, please contact Roadtrek Inc. at 1-888-762-3873 or by email to dealersupport@roadtrekinc.com Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We regret any inconvenience this RECALL may cause. SEOCONTENT-END
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| ROADTREK | PLAY | 2020-2021 |
| ROADTREK | ZION | 2020-2021 |
| ROADTREK | ZION SRT | 2020-2021 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-21V356-3180.PDF 213.983KB
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Recall Acknowledgement
RCAK-21V356-1427.pdf 646.543KB
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Remedy Instructions and TSB
RCRIT-21V356-5152.pdf 637.306KB
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Recall 573 Report – Amendment 1
RCLRPT-21V356-1746.PDF 214.749KB
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Manufacturer Notices(to Dealers,etc)
RCMN-21V356-3395.pdf 153.232KB
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Manufacturer Reimbursement Plan
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ISSUED Owner Notification Letter(Part 577)
RCONL-21V356-9962.pdf 176.521KB
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Recall Quarterly Report #2, 2021-3
RCLQRT-21V356-0272.PDF 211.217KB
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Recall Quarterly Report #1, 2021-2
RCLQRT-21V356-4157.PDF 211.118KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V356&docType=RCL
- With a 70AH capacity and 760 cold cranking amps (CCA). Provides reliable performance and long service life, Up to 2 times the cycle life of conventional batteries. If your car's original battery is an AGM type, you must continue using an AGM battery, as your car will not accept a "downgrade" to a flooded battery. Nominal Voltage:12V. Charging Voltage:14.4~15.0V. Acceptable Charging Current:0~21A. Operating Temperature Range: -22°F~158°F. Terminal: Tapered terminal (Left: negative(-) ,Right : positive (+) ). D mensions: 6.89" x 10.94" x 7.48".
- Heat / Cold Resistance: The materials used in the construction of AGM batteries (such as glass fiber mats and specialized separators) have better heat resistance. This allows AGM batteries to maintain their performance and capacity even in the hottest climates, They are also more resistant to extreme temperatures, making them ideal for hot or cold regions.
- Low Self-Discharge: AGM batteries have lower self-discharge rates compared to flooded batteries. Self-discharge refers to the loss of capacity that batteries experience over time when not in use. In hot climates, when the battery may need to be stored for extended periods or not frequently used, AGM batteries can better maintain charge, providing higher voltage output and easier engine start-up in any climate.
- Enhanced Safety: AGM batteries have a lower risk of acid leaks and spills compared to flooded batteries. This is because the acid is absorbed and held within the glass fiber mats, reducing the risk of corrosion or damage to surrounding components,this makes AGM batteries more durable and long-lasting, is also two to three times longer than flooded batteries. AGM batteries also have a lower risk of explosion and are safer to handle, making them ideal for high-performance vehicles.
- Versatility: AGM batteries are suitable for a wide range of vehicles, including luxury cars, high-performance vehicles, and stop-start vehicles. They can handle higher electrical accessory loads and are able to provide reliable power for advanced fuel-saving technologies like stop/start and regenerative braking. AGM batteries are also suitable for off-road vehicles and marine applications due to their vibration resistance and sealed construction.
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- 【Exceptionally Safe Chemistry & Minimal Troubleshooting】Compared to batteries made of other chemistries, Renogy Deep Cycle AGM batteries offer exceptional safety due to their higher chemical stability. Their integrated internal structure and sealed design spare you from intricate internal troubleshooting, a feature not shared by lithium batteries.
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- High density negative paste, improves performance and increases battery life
- Enhanced life alloy or Silver Calcium stamped alloy increases cycle life and improves performance
- Calcium lead positive grid, maximizes conductivity and allows for low resistance
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- Vent cap design that resists acid leakage
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- OPERATING TEMPERATURE: Charging Temp ranges from 14℉ (-10℃) to 122℉ (50℃), discharging Temp ranges from 5℉ (-15℃) to 122℉ (50℃), best operating temperature 77°F (25℃), 1100A (5 seconds) max discharge current.
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- WARRANTY: 1-YEAR. WEIZE aims for quality followed up with quality customer service, Amazon doesn't deal with the return of battery-related products, so please contact the seller directly. Weize support team is on standby for YOU.
- 12 Volt Battery With Ca: 1000, Ah: 65
- Absorbed Glass Mat (Electrolyte Is Suspended In Fiberglass)
- Spill Proof, Sealed, Valve Regulated And Vibration Resistant
- Ultra Low Internal Resistance, Mount In Almost Any Position
- High density negative paste, improves performance and increases battery life
- Enhanced life alloy or Silver Calcium stamped alloy increases cycle life and improves performance, High density plate oxide provides for maximum power-per-pound and dependable high cycling service
- Calcium Lead positive grid, maximizes conductivity and allows for low resistance
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- Vent cap design that resists acid leakage
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- High Discharge Rate: Our AGM deep cycle battery boasts an impressive discharge rate of up to 8 times. With a maximum discharge current of 800A within 5 seconds, it provides stable discharge performance, supporting the startup of electric devices. Additionally, it excels in high-temperature resistance, compact size, and minimal self-discharge.
- Wide Application: Our 12V 100Ah deep cell battery a versatile powerhouse, suitable for a wide range of applications including automobiles, RVs, trucks, trailers, boats, solar and wind energy systems, communications, railways, and backup power systems like UPS. With its robust performance, it's your reliable source of power in diverse scenarios.
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- YTX20L BS battery:CCA:300, Voltage: 12 volt, Capacity (25℃) 10HR(10.8V) 18ah, Chemistry: SLA, AGM; Internal resistance (fully charged, 25℃) approx. 9.5mΩ, Battery dimensions: 6.89*3.43*6.1 inch, weight: 12.8 Lbs. Terminal： Left : Negative (-), Right: Positive (+).
- Size,cold cranking amps,terminal location and battery type are key pieces to getting the right unit.please measure your old battery and compare the dimensions with this battery,if the measurements are the same, positive and negative poles are consistent,CCA is no big difference, it will fit for your vehicle.It is recommended to replace the battery every two years to prevent the motorcycle from failing to start.
- Motorcycle use. Absorbent glass mat technology. Maintenance-free. Highly efficient. Low shelf-discharg. Long cyclic life.Premium quality absorbed glass mat technology (AGM) is ideal for ATV, UTV, Motorcycles,personal watercraft , Snowmobiles and more.
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- Dimensions:(L)20.6 inch x (W)9.37 inch x (H)8.66inch; Weight:58.5kg (128.9lbs)±4%; Terminal type:M8; Maximum discharge current:1600A(5 sec.);Recognized by UL;
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Last update on 2024-04-08 / Affiliate links / Images from Amazon Product Advertising API
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