DC-2102 – Steering Shaft May Bind – 2020-2021 Autocar Legend

March 9, 2021 NHTSA CAMPAIGN NUMBER: 21V149000

Steering Shaft May Bind

A sudden increase in steering effort can increase the risk of a crash or injury.

 

NHTSA Campaign Number: 21V149

Manufacturer Autocar, LLC

Components STEERING

Potential Number of Units Affected 60

 

Summary

Autocar, LLC (Autocar) is recalling certain 2020-2021 Legend vehicles. The steering column tilt control cable may contact the steering shaft, possibly causing the steering shaft to bind and requiring an increased effort to steer the vehicle.

 

Remedy

Autocar will notify owners, and dealers will inspect the steering column tilt cable routing, and repair or replace it as necessary, free of charge. Autocar issued owners an interim notification letter on May 6, 2021. The remedy is expected to be avalabile February 2022. Owner notification letters are expected to be mailed on April 21, 2022. Owners may contact Autocar customer service at 1-888-218-3611 or 1-877-973-3486. Autocar’s number for this recall is DC-2102.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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IMPORTANT SAFETY RECALL

This notice applies to your vehicle(s) with the VIN(s) indicated on the enclosed owner response cards.

 

AUTOCAR, LLC SAFETY RECALL DC-2102

NHTSA RECALL NO. 21V149

May 2021

 

Dear Autocar Truck Owner:

This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in 60, 2020-2021 model year L e g e n d chassis. These chassis were manufactured between June 13, 2019 and September 30, 2020 with non-sequential serial numbers in the range of 230891 through 234451. Our records indicate that your vehicle was manufactured within this time period and may contain the defect described herein.

 

MODELS AFFECTED:

Autocar Legend MY 2020-2021

 

COMPONENTS AFFECTED:

The steering column tilt control cable may contact the steering shaft.

 

SAFETY DEFECTS AND POTENTIAL RISKS:

If the steering column tilt cable contacts the steering column shaft, the shaft could bind and cause a sudden increase in steering effort, increasing the risk of property damage, personal injury or a crash.

 

REPAIR REQUIRED:

Autocar is actively developing options to resolve the concern, the subsequent repair has not been determined at this time.

 

TIME REQUIRED FOR THE REPAIR:

The estimated labor time to repair your vehicle is 2 hours.

 

WHAT YOU SHOULD DO:

This is the first of two notices you will receive regarding this subject. This letter is to inform you of an upcoming recall to correct the issue noted above. The parts and processes required for the repair are being de vel ope d and we expect to have components available within the next 60 to 90 days. You may continue to operate your vehicle. The second notice will inform you when the final remedy is available. When you receive the second notice, please contact your local authorized Autocar service site or email warranty@autocartruck.com. If you have questions or concerns regarding this notification, please contact Autocar technical support at 888-218-3611.

 

PRIOR REPAIRS:

If you have previously paid for repairs relating to this recall you may be entitled to recover the amount you paid for those repairs. Submit a copy of all documentation supporting your claim to Autocar at the address set forth below in the “Assistance” section.

 

NOTICE REGARDING LEASED VEHICLES:

If you are a Lessor (as defined below) of a vehicle that is affected by this notice, you are obligated under federal law to provide a copy of this Notice to the lessee of such vehicle within 10 days of your receipt of this Notice. Further, you must maintain a record, which identifies the lessee(s) to whom you send a copy of this Notice, the date you send the Notice and the VIN of the vehicle that you have leased to the lessee(s).

For purposes of this Notice, the term “Lessor” means a person or entity that is the owner, as reflected on the vehicle’s title, of any five or more leased vehicles, as of the date of this Notice.

 

OWNER RECALL RESPONSE CARD:

The enclosed Owner Recall Response Card identifies your vehicle. Please complete this postage-paid card and return it to Autocar. If you do not own, have sold or have traded the vehicle identified on the card, please indicate that on the postage-paid card and return it to Autocar.

 

ASSISTANCE:

If you need assistance with this recall, call our toll-free numbers below or write to Autocar at:

Autocar, LLC
Service & Warranty Departments
551 S. Washington St.
Hagerstown, Indiana 47346
888-218-3611 (Toll Free)
877-973-3486 (Toll Free)

You may also submit a complaint to: Administrator

Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue SE
Washington, DC 20590

or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 800-424-9153); or go to https://www.safercar.gov.

 

We regret any inconvenience this recall may cause, but we hope you recognize Autocar’s concern for your safety and satisfaction with your vehicle.

 

Sincerely,

 

AUTOCAR, LLC

 

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2 Affected Products

Vehicle

MAKE	MODEL	YEAR
AUTOCAR	LEGEND	2020-2021

 

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5 Associated Documents

Interim Owner Notification Letter(Part 577)

RIONL-21V149-9162.pdf 163.058KB

 

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Recall Acknowledgement

RCAK-21V149-6811.pdf 645.142KB

 

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Defect Notice 573 Report

RCLRPT-21V149-9307.PDF 215.152KB

 

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Recall 573 Report- Amendment 1

RCLRPT-21V149-5949.PDF 215.154KB

 

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Recall 573 Report-Amendment 2

RCLRPT-21V149-6571.PDF 215.151KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V149&docType=RCL

 

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