BC1000XL Wheel and Lug Nut Inspection – Vermeer

Subject:

PRODUCT SAFETY RECALL

FIRST NOTICE

BC1000XL Wheel and Lug Nut Inspection

Background:

What is the issue?

Vermeer Corporation recently identified certain BC1000XL brush chippers built with sales code 8VP that were inadvertently excluded from the prior notices* involving a supplier defect in certain brush chipper wheels. The affected wheel part numbers are:

*Reference: Service Bulletin SVC2020-056, SVC2020-057, SVC2020-095 for IK00- 3940, and SVC2020-113 for IK00-3961.

POSSIBLE LOSS OF WHEEL AND RISK OF CRASH

Beginning in August 2016 through early February 2020, specific wheels (steel rim) with bolt pattern 8 on 6½ inch (165.1 mm) circle to be used with 5/8″ studs provided by a supplier:

• have an incorrect lug nut contact area, causing wheel lug nuts to loosen; and/or
• can develop possible cracks, causing the tire to lose air pressure.

Defective Supplier Wheel Improper Lug Nut Seat and Potential Cracks

Identified by continuously raised lug nut surface

Properly Manufactured Wheel Correct Lug Nut Seat

Identified by raised surface around lug nut location only

DEATH OR SERIOUS INJURY POSSIBLE

Both conditions may increase the risk of wheel loss and the risk of a crash. Death or serious injury is possible. Property damage may also occur.

Solution:

What dealers need to do.

1. Reports will be emailed on January 14, 2021, to dealerships shown in our records which have brush chippers in their territory affected by this Please review the report for accuracy, including owner and/or address changes.

If the information contained in the report is NOT correct, please notify the Product Safety Department on or before January 27, 2021, at:

Telephone: 641-621-7060
Fax: 641-621-8562
Email: productsafety@vermeer.com

2. Inspect machines in dealer inventory. Follow the same inspection steps shown in the sample owner letter (or the owner letter that you will receive), take photos of each wheel, complete the Wheel and Lug Nut Inspection Form (ADD MODEL AND VIN IF USING SAMPLE INSPECTION FORM) on pages 7-8 of this bulletin, and email to safetyform@vermeer.com.

3. Install kits. Each of the brush chippers affected by this product safety recall will require the installation of one of the following kits:
   1. IK00-3940: BC1000XL Wheel and Tire Assembly Replacement Kit – if supplier defective “bad” wheels are installed
   2. IK00-3961: Brush Chipper Wheel and Tire Information Update Kit- if properly manufactured “good” wheels are installed

What owners will be asked to do.

1. First notice owner letters will be mailed by Vermeer Corporation directly to owners on or about January 28, Sample owner letter shown on pages 5-6 of this bulletin.

Note: Due to wheel supplier delivery variances, some brush chippers identified may have been manufactured with a properly manufactured wheel (right photo above). Our records do not contain sufficient data to identify which wheels were installed on each machine during manufacturing.

2. Wheel The owner letter provides instructions to INSPECT each wheel to determine if defective supplier wheels are installed.
   1. If defective (“bad”) supplier wheels are installed (left photo), owners are instructed to:
      1. Contact their local Vermeer dealer to arrange for installation of IK00-3940: BC1000XL Wheel and Tire Assembly Replacement Kit.
      2. Return inspection form with photos of each wheel (sample on pages 10-11 of this bulletin) that will be enclosed with letter and email photos and form to safetyform@vermeer.com.
      3. Check lug nut torque and tire pressure every day or at a minimum every 150 miles (250 km) until the Vermeer dealer has installed IK00-3940 kit remedy.
      4. Owner Owners who have defective supplier wheels will be compensated by receiving the final field campaign kit remedy (replacement wheels, tires, lug nuts).

1. 2. If properly manufactured (“good”) wheels are installed (right photo), owners are instructed to:
      1. Contact their local Vermeer dealer to arrange for installation of IK00-39461: Brush Chipper Wheel and Tire Information Update Kit.
      2. Return inspection form with photos of each wheel (sample on pages 10-11 of this bulletin) that will be enclosed with letter and email photos and form to safetyform@vermeer.com.
      3. Owner reimbursement. Upon receipt from owners of the completed Wheel and Lug Nut Inspection Form with photos, Product Safety Department will mail owner a $50.00 USD Parts Certificate (sample included on page 9 of this bulletin) to be used at their local dealer.

1. 3. If owners do not respond, future owner notices will continue to be sent.

3. Translated owner letters will also include English owner notification letter and Wheel and Lug Nut Inspection Owner notifications will be translated into the following language: Malaysian. Translated owner notices will also include the owner notification in English.

DEALER REIMBURSEMENT

To reimburse the dealer for work regarding this Service Bulletin:

1. Assist an owner with wheel and lug nut inspection, submit a warranty claim referencing Service Bulletin SVC2021-024 with 1 hour of labor will be paid. Travel will be paid at $200 with copy of work order attached.

2. Inspection of machines in dealer inventory, after following the same process as outlined in the owner letter and emailing photos and form to Product Safety, submit a warranty claim referencing Service Bulletin SVC2021-024 with 1 hour of labor will be paid.

3. Upon receipt of a Vermeer $50 USD Parts Certificate from an owner whose machine did not have a defective supplier wheel, submit a warranty claim referencing Service Bulletin SVC2021-024, the Model and VIN and attaching a copy of the Parts Add Parts Certificate to other charges tab as a net item. Sample Parts Certificate on page 9 of this bulletin.

If you have any questions concerning the inspection, please contact the Environmental Service Department.

This owner notification/letter instructs the owner to inspect the wheels and contact their local dealership to arrange for a time to have the appropriate kit installed.

Please contact your affected customer(s) immediately and schedule a mutually acceptable time to upgrade their machine.

We regret any inconvenience these corrective measures may cause you. This required work is for safety of the crew, the towing vehicle occupants and others traveling the public roadways. We hope you agree the safety benefits surpass the inconvenience.

PRODUCT SAFETY DEPARTMENT

NHTSA SAFETY RECALL NUMBER 20V085

IMPORTANT SAFETY RECALL

First Notice

Wheel and Lug Nut Inspection

SAMPLE OWNER LETTER

January 14, 2021

Dear «MODEL» Owner:

Model: «Model»
This notice applies to your vehicle,
Serial No: «VIN»

This notice is sent to you in accordance with the requirements of the U.S. National Traffic and Motor Vehicle Safety Act.

Vermeer Corporation has determined that a defect, that relates to motor vehicle safety, exists in certain model year 2010-2020 brush chippers. Our records indicate that you own one of the potentially affected brush chippers.

What is the issue?

Beginning in August 2016 through early February 2020, specific wheels (steel rim) with bolt pattern 8 on 6½ inch (165.1 mm) circle to be used with 5/8″ studs provided by a supplier:

• have an incorrect lug nut contact area, causing wheel lug nuts to loosen; and/or
• can develop possible cracks, causing the tire to lose air

Both conditions may increase the risk of wheel loss and the risk of a crash. Death or serious injury is possible. Property damage may also occur.

Defective Supplier Wheel

Improper Lug Nut Seat and Potential Cracks

Identified by continuously raised lug nut surface

Properly Manufactured Wheel

Correct Lug Nut Seat

Identified by raised surface around lug nut location only

Note: Due to wheel supplier delivery variances, some brush chippers identified may have been manufactured with properly manufactured wheels (right photo above). Our records do not contain sufficient data to identify which wheels were installed on each brush chipper nor which customers may have purchased a replacement wheel. Through an abundance of caution, we identified brush chippers which may have the defective supplier wheels (left photo above) installed and therefore a wheel and lug nut inspection must be performed.

What you must do?

Inspect each brush chipper wheel by referencing the photos to identify if defective supplier wheels are installed.

• Complete enclosed Wheel Lug Nut Inspection Form and return with photos of each wheel to: safetyform@vermeer.com. The Model and VIN is shown on the top right corner of this letter.

• Contact your Vermeer dealer to arrange for one of the field campaign kit remedies to be installed:
  1. Has defective supplier wheels: IK00-3940: BC1000XL Wheel and Tire Assembly Replacement Kit. This kit will be installed free of charge (parts and labor). If the Vermeer dealer travels to the unit to install the remedy, travel costs may be incurred by the owner.

Until IK00-3940 can be installed, include as part of your pre-trip inspection every day or at a minimum every 150 miles (250 km):

• Using a calibrated torque wrench, torque to 210 ft-lb (285 Nm). If torque value cannot be maintained, contact your local Vermeer dealer.
• If tire pressure is not at 80 psi (550 kPa), the wheel may have a crack. The crack may or may not be If the tire pressure cannot be maintained, contact your local Vermeer dealer.

1. Does not have defective supplier wheels: IK00-3961: Brush Chipper Wheel and Tire Information Update Kit. This kit will be installed free of charge (parts and labor). If the Vermeer dealer travels to the unit to install the remedy, travel costs may be incurred by the owner.

• If you do not return the enclosed Wheel and Lug Nut Inspection Form and contact your Vermeer dealer to have a field campaign kit installed, Vermeer Corporation will continue to send you further communications regarding this recall.

Contact your local Vermeer dealer:

«Service Dealer _Name»
«Serv_Dealer_Add1 » «Serv_Dealer Add2»
«Serv Dealer_ City» «Serv _Dealer_ St» «Serv _Dealer_ Zip»
«SERV_DEALER_COUNTRY»

Telephone:

«Serv- Dealer- Phone»

Owners with brush chippers which:

• have defective supplier wheels will be compensated by receiving IK00-3940, which includes replacement wheels, tires, lug nuts and information materials.
• do not have defective supplier wheels will be compensated by receiving IK-3961, which includes information materials and a $50.00 parts credit issued by Vermeer Corporation to be redeemed at your local Vermeer dealer.

What if you no longer own this brush chipper?

If you no longer own this unit, please notify Vermeer Corporation Product Safety Department at:

Toll-free: 800-829-0051, option 1
Telephone: 641-621-7060
Email: safetyform@vermeer.com

If possible, please provide the name and address of the new owner.

We regret any inconvenience these interim measures may cause you. The required daily wheel inspection is for the safety of the crew, the towing vehicle occupants and others traveling the public roadways. We hope you agree the safety benefits surpass the inconvenience.

Sincerely,

PRODUCT SAFETY DEPARTMENT

Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten (10) days.

If you have concerns you may contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, D.C. 20590 or call the Vehicle Safety Hotline at 888 327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov. Enclosure: Wheel and Lug Nut Inspection Form

Safety Bulletin

RCSB-20V085-4428.pdf 756.728KB

Loading...

Taking too long?

Reload document

| Open in new tab

Download [738.99 KB]

Bestseller No. 1

12x1.5 Lug Nuts 20 Pcs Chrome Closed End Mag Style Lug Nuts with Washer 13/16" (21mm) Hex Compatible with Toyota Camry/Corolla/Tacoma Lexus

• One-piece Solid lug nuts feature durable design and provide perfect replacement for your Tacoma, 4Runner, Corolla, GX470
• Specifications: 12x1.5 Thread Pitch; 13/16'' (21mm) Hex; 1.49" (38mm) OAL; Closed End; Color: Chrome
• 10.9-grade Heat-treated premium steel construction, which offers better durability and strength.
• Replace Part # 9094201058, 9008017036, 90942-01058, 9008-17036, 9094201084
• One-piece lug nuts unlike OEM OEM Cap Construction lug nuts, which means Reeauto's Lug nuts will definitely not break apart like your TOYOTA, LEXUS stock lug nuts

$18.90

Buy on Amazon Price incl. tax, excl. shipping

Bestseller No. 2

MIKKUPPA M12x1.5 Lug Nuts - Replacement for 2006-2019 Ford Fusion, 2000-2019 Ford Focus, 2001-2019 Ford Escape Aftermarket Wheel - 20pcs Chrome Closed End Lug Nut

• 🚗 WE' RE DIFFERENT - MIKKUPPA innovative closed end bulge Lug Nuts design provides a safer and more reliable closed end nut than any other on the market. One-piece design compared with other two-piece design, Anti-cracking off and make it aesthetically pleasing while ensuring safe driving. 【This kit does not hold the wheel cover! ! !】
• 🚗 PERFECT FIT - Replacement for 2004-2019 Acura TSX. 2002-2019 Chevy Trailblazer, 2001-2019 Ford Escape, 2000-2019 Ford Focus, 2006-2019 Ford Fusion, 1999-2019 Honda Accord/CR-V, 2005-2019 KIA Sportage LX EX, 1995-2019 Toyota Avalon, etc.
• 🚗 SPECIFICATION - M12x1.5 thread - closed end bulge style lug nuts - conical 60 degree seat - 19mm hex - 35.05mm long - 22mm wide - color: silver / chrome. Our nuts have an innovative design in appearance due to personal preference, but the thread specifications fully meet vehicle standards, buy with confidence.
• 🚗 ONE-PIECE LUG NUTS - The one-piece structure design is more splendid and safer than the two-piece design. Triple chrome, cold forged and heat treated steel, anti-rusting and anti-stripped, high strength and durability.
• 🚗 WORRY-FREE SHOPPING EXPERIENCE - We go above and beyond to provide the highest quality wheel lug nut and top notch customer service. Contact us and we will give you a satisfactory answer within 24 hours. The 12-month warranty gives you a worry-free shopping experience.

$19.99

Buy on Amazon Price incl. tax, excl. shipping

SaleBestseller No. 3

White Knight 1707S-20AM Chrome M12x1.50 Bulge Acorn Lug Nut, 20 Count (Pack of 1)

• For Select Aftermarket and Factory Wheels.
• Specifications: M12 x 1.50 Thread Pitch, 1.40” Overall Height, 0.90" Diameter, 3/4" Hex, 60° Conical Seating, Bulge Acorn.
• Features: Cold forged carbon steel and tested to industry standards. Durable construction. Stylish chrome or black chrome finish. Utilizes traditional hex-body bulge-acorn design for fast and easy installation.
• ATTENTION: Refer to the owner’s manual or the wheel manufacturer’s guide for the correct thread size, seat style, length, hex and torque specifications. You assume all liability of improper installation which can result in accident and/or injury.
• 1 year manufacturer warranty. Always check your vehicle fitment before purchasing! Contact us for warranty replacement or fitment issues.

$21.99 −$4.00 $17.99

Buy on Amazon Price incl. tax, excl. shipping

SaleBestseller No. 4

Dorman 711-265 Wheel Nut Chrome Acorn Bulge Seat 1/2-20 Compatible with Select Models, 20 Pack, Medium

• Direct replacement - these wheel lug nuts are designed to match the fit, function and performance of the original equipment hardware on specified vehicles
• Ensure fit - available in a variety of sizes and assortments, please check product dimensions and details to ensure you select the right wheel lug nut(s) for your application
• Durable construction - designed and manufactured to strict specifications for reliable performance
• Trustworthy quality - backed by a team of product experts in the United States and more than a century of automotive experience
• Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool

$17.71 −$7.39 $10.32

Buy on Amazon Price incl. tax, excl. shipping

SaleBestseller No. 5

White Knight Wheel Lug Nuts - 12x1.5 Lug Nuts, 1707S-4, 4 Pack, M12x1.50 Bulge Acorn Chrome Lug Nuts, Steel with Stylish Chrome Finish, Easy to Install, Durable Construction

• For Select Aftermarket and Factory Wheels.
• Specifications: M12 x 1.50 Thread Pitch, 1.40” Overall Height, 0.90" Diameter, 3/4" Hex, 60° Conical Seating, Bulge Acorn.
• Features: Cold forged carbon steel and tested to industry standards. Durable construction. Stylish chrome or black chrome finish. Utilizes traditional hex-body bulge-acorn design for fast and easy installation.
• ATTENTION: Refer to the owner’s manual or the wheel manufacturer’s guide for the correct thread size, seat style, length, hex and torque specifications. You assume all liability of improper installation which can result in accident and/or injury.
• 1 year manufacturer warranty. Always check your vehicle fitment before purchasing! Contact cs@whtknight.com for warranty replacement or fitment issues.

$16.00 −$8.21 $7.79

Buy on Amazon Price incl. tax, excl. shipping

SaleBestseller No. 6

White Knight 3809LBK-24AM Black Chrome M14x1.50 Duplex Spline Lug Nut with Key, 24 Pack

• For Select Aftermarket and Factory Wheels, replacement key adaptor is B07PY59X14 (3800L)
• Specifications: M14x1.50 Thread Pitch, 2.0” Overall Height, 0.90" Diameter, 7 Spline Drive, 60° Conical Seating, Duplex Spline Acorn.
• Features: Cold forged carbon steel and tested to industry standards. Durable construction with stylish chrome or black chrome finish. Utilizes 6 spline key adaptor for fast and secure installation
• ATTENTION: Refer to the owner’s manual or the wheel manufacturer’s guide for the correct thread size, seat style, length, hex and torque specifications. You assume all liability of improper installation which can result in accident and/or injury.
• 1 year manufacturer warranty. Always check your vehicle fitment before purchasing! Contact us for warranty replacement or fitment issues.

$29.99 −$5.00 $24.99

Buy on Amazon Price incl. tax, excl. shipping

Bestseller No. 7

White Knight 1304-1S-20AM Zinc 1/2"-20 Open-End Bulge Acorn Lug Nut, 20 Pack

• For Select Aftermarket or Factory Wheels or Wheels wih Hubcaps Covers
• 1/2"-20 Thread Pitch, 0.79” Overall Height, 0.90" Diameter, 3/4" Hex, 60° Conical Seating, Open-End Acorn.
• Features: Cold forged carbon steel and tested to industry standards. Durable construction, Stylish zinc finish. Utilizes traditional hex-body bulge-acorn design for fast and easy installation.
• ATTENTION: Refer to the owner’s manual or the wheel manufacturer’s guide for the correct thread size, seat style, length, hex and torque specifications. You assume all liability of improper installation which can result in accident and/or injury.
• 1 year manufacturer warranty. Always check your vehicle fitment before purchasing! Contact us for warranty replacement or fitment issues.

$14.99

Buy on Amazon Price incl. tax, excl. shipping

SaleBestseller No. 8

Richeer 20pcs 1.4 inch Chrome 1/2-20 Closed End Bulge Acorn Lug Nuts - 3/4" 19mm Hex Wheel Lug Nut for Bronco Mustang Ranger Safari YJ TJ KJ KK ZJ WJ WK XK MJ XJ

• ★𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬: 1/2-20 thread - Closed End Bulge Acorn Style Lug Nuts - Conical 60 Degree Seat - 3/4(19mm) hex - 1.4 inch(35.56mm) long - 22.1mm wide.
• ★𝐅𝐢𝐭 𝐅𝐨𝐫: Compatible with vehicles requiring a 1/2-20 thread and wheels with a conical 60 degree seat with a 3/4" hex, including 1962-1984 DeVille, 1953-1978 Eldorado, 1977-1979 Seville, 1986-1997 Aerostar, 1966-1996 Bronco, 1975-2002 E-150 Econoline, 1991-2012 Explorer, 1975-1996 F150, 1965-2012 Mustang, 1974-2001 Cherokee, 1986-1992 Comanche, 2006-2010 Commander, 1993-2010 Grand Cherokee（only1/2), 2001-2013 Liberty, 1987- 2017 Wrangler and more. Important: They are not compatible with mag seat, ball seat, or round seat.
• ★𝐏𝐥𝐞𝐚𝐬𝐞 𝐍𝐨𝐭𝐞: Our lug nuts are designed for aftermarket wheels only and not work with factory OEM wheels. Recommend to use hand torque wrench instend of impact wrench. Any problem please contace us.
• ★𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐬: Our lug nuts are manufactured with SCM 435 cold forged steel and heat treated for maximum durability. Precisely machined threads ensure a perfect fit on your vehicle's wheel studs, while a special coating provides exceptional corrosion resistance and appearance.
• ★𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Enjoy peace of mind with our 1-year warranty service. If there are any issues with our lug nuts, please contact us for free replacements, refunds, or other services to ensure customer satisfaction. Your satisfaction are our top priorities.

$21.99 −$4.00 $17.99

Buy on Amazon Price incl. tax, excl. shipping

SaleBestseller No. 9

MIKKUPPA M14x1.5 Lug Nuts, Replacement for Silverado, Ford, GMC Aftermarket Wheel - 24pcs Chrome Closed End Bulge Acorn Lug Nuts

• 🚗【1.80" LONG】M14x1.5 thread - closed end bulge style lug nuts - conical 60 degree seat - 19mm hex - 1.80 in. long - 0.90 in. wide - color: Chrome. For Conical Required Wheel with 23mm Flange Limit Only. Do Not Capable for Wheel Caps.
• 🚗 【PERFECT FIT】Replacement for 2007-2013 Avalanche, 2015-2021 Colorado, 2003-2014 Express 1500, 1999-2021 Silverado 1500, 2015-2021 Suburban, 2000-2014 Suburban 1500, 1995-2020 Tahoe, 2009-2020 Traverse, 2007-2020 Acadia, 2015-2020 Canyon, 1999-2020 Sierra 1500, 2000-2020 Yukon, 2015-2020 F150/Expedition.
• 🚗【ONE-PIECE DESIGN】On vehicle testing, one-piece design compared with other two-piece design, Anti-cracking off and make it aesthetically pleasing while ensuring safe driving. Our products have undergone extensive on-vehicle testing to ensure proper fit and long-lasting performance before selling them.
• 🚗【ANTI-RUST PROCESS】The surface of the lug nut is chrome-plated, after 72 hours of strict salt spray test, which not only makes the nut resistant to oxygen and corrosion, but also gives the nut a bright visual impact. Using infrared drying technology, the paint is integrated with the metal and will Not fall off easily. Manufactured with high-quality SCM 435 Steel (Heat Treated) for stronger.
• 🚗【WORRY-FREE SHOPPING EXPERIENCE】If there is a problem with the number of missing nuts, please don't hesitate to contact us. Every MIKKUPPA product enjoys a 24-hour response, a 30-day unconditional refund and a 1 year warranty. Professional customer service promise to give you a satisfied solution.

$26.99 −$3.00 $23.99

Buy on Amazon Price incl. tax, excl. shipping

SaleBestseller No. 10

SCITOO M12x1.25 Wheel Lug Bolt 12x1.25 Lug Nut Bolts 20 Pcs Silver Shank Length 28mm Compatible with for Jeep Compass for Renegade for Cherokee, for Fiat, for Chrysler 200, for Dodge Dart

• 🚙【WHEEL BOLT LUG NUTS COMPATIABLE VEHICLES】M12x1.25 wheel bolt compatible with 2017-2019 for Compass,2014-2023 for Cherokee,2015-2022 for Renegade, 2015-2017 for Chrysler 200, 2013-2016 for Dodge Dart, 2012-2017 for Fiat 500
• 🚙【FEARTURES】20 Pcs wheel bolts lug nuts are 12*1.25, shank length 28mm. Hex Size:17mm, Seat:Conical/60 grade 35CrMo Lug Nuts are Cold Forged/Exceeds OEM Quality
• 🚙【HIGH QUALITY】These M12x1.25 wheel studs lugs nuts are made from 35CrMo which have tested and meet or exceed OEM performance requirements
• 🚙【PLEASE CHECK】 Check your original thread pitch and seat type carefully, this only fit for M12x1.25 and conical/cone seat as shown
• 🚙【BUYING SERVICE】We provide ONE YEAR WARRANTY for our this product.If you have any questions about products, please feel free contact us, we will provide you with the most satisfactory solution

$39.98 −$11.00 $28.98

Buy on Amazon Price incl. tax, excl. shipping

Last update on 2024-06-12 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.