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February 12, 2021 NHTSA CAMPAIGN NUMBER: 21V073000
Flywheel Capscrews Not Tightened Properly
A detached flywheel can cause loss of drive power, increasing the risk of a crash. Additionally, driveline pieces may be ejected from the engine compartment, increasing the risk of injury.
NHTSA Campaign Number: 21V073
Manufacturer Daimler Trucks North America, LLC
Components ENGINE
Potential Number of Units Affected 7
Summary
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.
Remedy
DTNA will work with the engine manufacturer Cummins Inc. to notify owners, and Cummins dealers will properly torque the capscrews and inspect for possible damage and, if necessary, repair any damage found, free of charge. The recall is expected to begin April 12, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-875.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Trucks North America Recalls
*** IMPORTANT SAFETY RECALL***
NHTSA Recall No. 21E009
Cummins Campaign #C2402
Month Day, Year
Dear Cummins Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Cummins Inc. has decided that a defect which relates to motor vehicle safety exists in certain ISX Engines that were manufactured between October 27, 2020 and January 11, 2021.
This notice applies to your engine(s) listed in the table on the enclosed list.
WHY IS A RECALL BEING CONDUCTED?
The engine flywheel may be susceptible to detaching from the crankshaft, leading to loss of motive power, which may increase the risk of a crash. Additionally, driveline pieces may be ejected from the engine compartment, which may increase the risk of personal injury.
WHAT ARE WE DOING ABOUT THE PROBLEM?
Cummins has released field Safety Campaign #C2402 “ISX15 CM2250 SN and X15 CM2450 X124B/X154B Flywheel Capscrew Retorque Safety Campaign” to correct this condition by properly torqueing the subject capscrews and inspecting for possible damage and, if necessary, repairing the damage. This campaign is currently available at Cummins Distributors and authorized Warranty Dealers. The repair will be completed free of charge and most applications will require approximately nine hours to complete.
WHAT SHOULD YOU DO?
Contact the nearest Cummins Distributor or authorized Warranty Dealer to arrange to have this campaign performed on your engine. The distributor or dealer will work with you to schedule the best date to complete this repair.
Federal law requires vehicle lessors receiving this recall notice to forward a copy of this notice to the lessee within ten (10) days. Also, it is a violation of Federal law for a dealer to deliver a new vehicle or equipment covered by this recall notice under a sale or lease until the defect has been remedied.
WHO SHOULD YOU CONTACT IF YOU HAVE FURTHER QUESTIONS OR CONCERNS?
If you have questions or concerns about this recall, please contact your local Cummins Distributor or authorized warranty dealer. You may also contact Cummins Care at 1-800CUMMINS (1-800-286-6467), or visit our website at care.cummins.com.
If you have a complaint relative to this recall, you may report it to the following:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue, SE
Washington, DC 20590
You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.
If you have not registered your Cummins product, please complete the enclosed registration card or register your product at https://prodreg.cummins.com/prodreg/#/webform/contactInfo.
If you are no longer the owner of the engine or vehicle listed in the table below, please forward this notice to the new owner or provide the new owner’s contact information to Cummins so that we can notify them of this recall.
Cummins is taking this action in the interest of safety and satisfaction with our products. We apologize for any inconvenience and thank you for your attention to this matter.
Sincerely,
Campaign Administrator Cummins Inc.
A CUMMINS FIELD CAMPAIGN
Please Deliver To: Service Managers and Warranty Decision Makers
FROM: Cummins Global Warranty Administration Communications
Subject: ISX15 CM2250 SN and X15 CM2450 X124B/X134B Flywheel Capscrew Retorque Safety Campaign
Number: C2402
Date: 25-Feb-2021
Expires: 25-Feb-2046 (U.S./Canada) 25-Feb-2046 (International)
Attention: Worldwide distr./ branches and Div./Reg Offices
U.S. / Canadian Distr./Branches and Div. Offices
U.S. / Canadian Dealers (Automotive)
If additional information is required, please contact your Cummins Warranty Operations Group Leader.
DESCRIPTION:
This Safety Campaign is being issued to address an issue on certain ISX15 CM2250 SN and X15 CM2450 X124B/ X134B units in which the flywheel may be susceptible to detaching from the crankshaft, possibly leading to loss of motive power, which may increase the risk of a crash. Additionally, driveline pieces may be ejected from the engine compartment, which may increase the risk of personal injury.
Cummins has reported this issue to the U.S. National Highway Traffic Safety Administration (NHTSA), which has assigned it Recall Number 21E-009.
This Safety Campaign authorizes certified repair locations to properly torque subject capscrews and inspect for possible damage and, if necessary, repair the damage on certain ISX15 CM2250 SN and X15 CM2450 X124B/X134B units.
NOTE: This field action provides for retroactive coverage of repairs completed by Cummins authorized repair locations prior to and in anticipation of the release date of this field action. All service providers attempting to file claims for retroactive repairs should reference Warranty Memo #1825 for instructions.
NOTE: This document does not authorize repairs for damage due to causes other than capscrews improperly torqued during the manufacturing process.
ACTION:
In order to qualify for repair under this field action, an engine:
- will be covered regardless of coverage status, and
- must show as OPEN on QuickServe® Online for this field action.
NOTE: The ESN list is attached for reference.
After verifying that the engine meets the above requirements, perform the following actions:
- Inspect the flywheel components for damage and reuse per procedure 016-005 (Flywheel) in the appropriate service manual.
- Torque the flywheel capscrews per procedure 016-005 (Flywheel) in the appropriate service manual.
NOTE: Additional parts, such as o-rings, gaskets and fasteners, that are required to complete the repair, but not listed, may be claimed in Other Claimables. Please consolidate all consumables and claim them as one line item in Other Claimables titled CAMPAIGN SUPPLIES. Please include brief summaries on the details of items claimed.
MATERIAL DISPOSITION:
There are no materials involved in the field action.
REIMBURSEMENTS:
Parts:
There are no parts covered in this field action.
NOTE: SRTs to gain access that are required to complete the repair, that are sufficiently explained in the claim narrative, may also be claimed on this action.
NOTE: All SRTs listed are OPTIONAL. Select ONLY the appropriate SRTs for the repair performed.
Labor using applicable Access Code and Time:
| SRT Code | Description | Time |
| 00-90X | Administrative time | |
| 16-05M | Flexplate or Flywheel – Remove and Install – X15 CM2450 X124B (OPTIONAL) | |
| 16-080 | Flexplate or Flywheel – Remove and Install – X15 CM2450 X134B (OPTIONAL) | |
| 16-103 | Flywheel or Flexplate – Remove and Install (OPTIONAL) | |
| 17-01J | Transmission, Manual – Remove and Install (CMI) (OPTIONAL) | |
| 17-151 | TRANSMISSION, MANUAL – REMOVE AND INSTALL (OPTIONAL) |
Travel:
Travel is covered under this field action. Towing is covered under this field action.
Other Claimables:
Consumables are covered under this field action.
NOTE: Additional parts, such as o-rings, gaskets and fasteners, that are required to complete the repair, but not listed, may be claimed in Other Claimables. Please consolidate all consumables and claim them as one line item in Other Claimables titled CAMPAIGN SUPPLIES or other appropriate selections. Please include brief summaries on the details of items claimed.
Claim Instructions:
For Cummins Dealers, claims for this Field Campaign must be filed via RAPIDSERVE™ Web (rsw.cummins.com). For information regarding RAPIDSERVE™ Web, please reference the “Warranty” tab in QuickServe® Online. If there are additional questions, please contact your local Cummins Distributor.
| Account Code: | 65 |
| Pay Code: | North America Distributor = X |
| Pay Code: | North America Dealer = D |
| Pay Code: | International Distributor = I |
| Pay Code: | International Dealer = R |
| Failure Code: | WSNCFB |
Attachments
c2402_esn-list.xlsx
SEOCONTENT-STARTDefect Information Report
(Section 573.6)
FL-875
Date of Submission: February 12, 2021
Manufacturer: Daimler Trucks North America LLC
P.O. BOX 3849
Portland, Oregon 97208
Type of Report: X Safety Defect ⃝ Non-Compliance
Vehicle Information
Model Yr. Start: 2021 Model Yr. End: 2022
Make: Freightliner Model: Cascadia
Production Dates: Begin: 11/20/20 End: 01/14/21
Descriptive Information: Certain Freightliner Cascadia vehicles equipped with a Cummins X15 Engine
that Cummins Inc. identified per equipment recall 21E-009. “The recalled population consists of certain
engines having flywheel-to-crankshaft attachment capscrews improperly torqued. The suspect engines
were identified using manufacturing records for capscrew torque. “
Number potentially involved: 7 Estimated percentage of involve with defect: 100%
Defect / Noncompliance Description
For this Defect/Noncompliance:
Describe the defect or noncompliance: Cummins states per NHTSA filing 21E-009, “Capscrews
attaching the flywheel to the crankshaft may not have been properly torqued to the specification. “
Describe the safety risk: Cummins states per NHTSA 21E-009, “On affected engines, the flywheel may
be susceptible to detaching from the crankshaft, possibly leading to loss of motive power, which may
increase the risk of a crash. Additionally, driveline pieces may be ejected from the engine compartment,
which may increase the risk of personal injury.”
If applicable, identify the manufacture of the defective or noncompliant component.
Cummins Inc.
Box 3005, Mail Code 41303
Columbus IN 47202-3005
Chronology of Defect / Noncompliance Determination
Provide the chronology of events leading up to the defect decision or test data for the
noncompliance decision.: February 5 2021, DTNA was notified of an equipment recall (21E-009) by its
supplier, Cummins Inc. DTNA opened an investigation to determine the scope of the issue. Cummins has
provided a list of DTNA vehicles that are affected, and DTNA found 11 vehicles across North America (7
US, 4 CAN) operating in the field with the identified engine serials. DTNA has not received any reports
related to loose flywheels or loss of motorize power on the identified DTNA vehicles. February 11, 2021,
DTNA decided to conduct a voluntary safety companion recall of the affected vehicles.
Identify the Remedy
Describe the defect/noncompliance remedy program, including the manufacture’s plan for
reimbursement.: Cummins Inc. will inspect and repair as needed for the subject capscrews. DTNA will
work with Cummins for the repair procedure in the field. Copies of the reimbursement plan will be
submitted as a supplemental report when available.
Identify the Recall Schedule
Describe the recall schedule for notifications.: Customer notification will be made by first class mail
by Cummins Inc. using Daimler Trucks North America records to determine the customers affected.
Planned Dealer Notification Begin Date: 04/12/2021
Planned Dealer Notification End Date: 04/12/2021
Planned Owner Notification Begin Date: 04/12/2021
Planned Owner Notification End Date: 04/12/2021
Manufacture’s identification code for this recall (if applicable): FL-875
DTNA Representative;
Larissa Stoffels
Executive Manager, Vehicle Safety
Compliance and Regulatory Affairs*******************************************************************************************************************ATTENTION: Dealer Principal, Warranty Manager, Service Manager, Parts Manager
Freightliner Dealers – U.S. and Canada
Western Star and Sterling Dealers – U.S. and Canada
FCCC Dealers – U.S. and Canada
Thomas Built Buses Dealers – U.S. and Canada
Direct Warranty Customers – U.S. and Canada
Detroit Diesel Distributors
Export Distributors
Daimler Trucks North America LLC
REF #:
ICI21-008
Effective:
04/01/2021
Release:
04/01/2021
SUBJECT:
FL875 – Cummins Flywheel Capscrew (Companion Campaign)
This letter is to inform you that Recall FL875 – Cummins Flywheel Capscrew is a supplier responsible recall.
Cummins has released safety recall C2402 – Flywheel Capscrew Retorque
There is no action for DTNA dealers to take. The recall will be completed by Cummins Distributors and authorized Warranty Dealers and is currently available. This ICI letter is for your information should the dealership get any questions. For your reference, a copy of the Cummins owner notice concerning recall #C2402 is on the following page
If you have questions or concerns about this recall, please contact your local Cummins Distributor or authorized Warranty Dealer. You may also contact Cummins Care at 1-800-CUMMINS (1-800-286-6467), or visit our website at care.cummins.com.
If you have questions or need further information, contact the Warranty Campaigns Department by submitting an inquiry through the WSC Link on DTNAConnect.
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WARRANTY CAMPAIGNS DEPARTMENT
P.O. Box 4090
800-547-0712
Portland, Oregon 97208-4090SEOCONTENT-END
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FREIGHTLINER | CASCADIA | 2021-2022 |
10 Associated Documents
Recall Quarterly Report #1, 2021-1
RCLQRT-21V073-3169.PDF 211.146KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-21V073-4406.pdf 272.809KB
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Manufacturer Notices(to Dealers,etc)
RCMN-21V073-6559.pdf 211.331KB
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Recall Acknowledgement
RCAK-21V073-5744.pdf 645.894KB
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Miscellaneous Document
RMISC-21V073-3246.pdf 884.799KB
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Manufacturer Notices(to Dealers,etc)
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Manufacturer Notices(to Dealers,etc)
RCMN-21V073-8285.pdf 211.324KB
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Recall Quarterly Report #2, 2021-2
RCLQRT-21V073-1849.PDF 211.242KB
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Recall Quarterly Report #3, 2021-3
RCLQRT-21V073-8563.PDF 211.319KB
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Recall Quarterly Report #4, 2021-4
RCLQRT-21V073-9571.PDF 211.424KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V073&docType=RCL
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