PTO May Disengage Causing Aerial to Malfunction – 2018-2020 Rosenbauer Aerial Vehicles

November 23, 2020 NHTSA CAMPAIGN NUMBER: 20V728000

PTO May Disengage Causing Aerial to Malfunction

The aerial device may not be operational when needed at a fire or rescue scene, increasing the risk of an injury.


NHTSA Campaign Number: 20V728

Manufacturer Rosenbauer America

Components EQUIPMENT

Potential Number of Units Affected 48



Rosenbauer America (Rosenbauer) is recalling certain 2018-2020 vehicles. The PTO will disengage causing the aerial to become inoperable due to loss of hydraulic power.



Rosenbauer will notify owners, and dealers will change the solenoid and case on the Muncie PTO, free of charge. The recall began December 23, 2020. Owners may contact Rosenbauer customer service at 1-651-462-1000.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to


This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. This is to inform you that your vehicle may have a defect that could affect the safety of a person. Federal law requires the Recall Remedy completed on this unit prior to customer delivery.


What is the issue?:

Rosenbauer America is recalling certain 2017-2020 Emergency Response Aerial vehicles equipped with a certain model of Muncie Power Take Off. The Muncie Power Take Off may disengage causing the aerial ladder to become inoperable. The result could impact your fire fighting and rescue mission when the ladder won’t move, increasing the risk of injury.


How do I know if my truck has this type of equipment:

Please verify the model number on the power take off of your Aerial Ladder. To locate the tag and PTO, see the instructions below.

Once you have located the PTO, contact Rosenbauer by emailing and provide the truck’s VIN, model # of the power take off and if the unit failed. Even if it didn’t fail, we will provide replacement parts. In the event that you have a CS24 model, we would appreciate an email letting us know so we can account for this truck but the CS24 model is not part of this recall.


How do I resolve this important safety recall:

Contact Rosenbauer at or your Rosenbauer Dealer to line up the repair of the Muncie PTO which entails a new solenoid and case. If you prefer to do it yourself, contact Rosenbauer to obtain the replacement parts and an instructional video and instructional document. We request a photo be emailed to us that the replacement is completed with the VIN and model #. The estimated time for the repair is ½ hour-1 hour depending on the clocking position however, if you take your truck to your dealer, we request you schedule an appointment.


What if I already paid to have this repair completed:

Contact Rosenbauer or your Rosenbauer Dealer with the details of the repair and you will receive reimbursement.


What if I no longer own this truck: please contact Rosenbauer to provide the new owner information. Rosenbauer will then contact the new owner.

If you are the lessor of this vehicle: please forward a copy of this notice to the lessee within 10 days to comply with federal regulations or you can contact for assistance.


3 Affected Products




13 Associated Documents

Defect Notice 573 Report

RCLRPT-20V728-1529.PDF 215.306KB



Recall Acknowledgement

RCAK-20V728-6270.pdf 244.726KB



ISSUED Owner Notification Letter(Part 577)

RCONL-20V728-4627.pdf 624.842KB



Miscellaneous Document- RECALL ACK FROM NHTSA

RMISC-20V728-6840.pdf 244.726KB



Manufacturer Notices(to Dealers,etc)

RCMN-20V728-2094.pdf 635.576KB



Recall 573 Report- Amendment 2

RCLRPT-20V728-5358.PDF 215.302KB



Recall 573 Report- Amendment 1

RCLRPT-20V728-8894.PDF 215.303KB



Manufacturer Notices(to Dealers,etc)

RCMN-20V728-7415.pdf 637.191KB



Manufacturer Notices(to Dealers,etc)

RCMN-20V728-4706.pdf 638.682KB



Recall Quarterly Report #2, 2021-1

RCLQRT-20V728-1612.PDF 211.236KB



Recall Quarterly Report #3, 2021-2

RCLQRT-20V728-4325.PDF 211.318KB



Recall 573 Report- Amendment 4

RCLRPT-20V728-8471.PDF 215.304KB



Recall 573 Report- Amendment 3

RCLRPT-20V728-3523.PDF 215.303KB



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