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August 27, 2020 NHTSA CAMPAIGN NUMBER: 20V509000
Instrument Panel Display Does Not Dim/FMVSS 101
Glare can reduce the driver’s visibility of the road, increasing the risk of a crash.
NHTSA Campaign Number: 20V509
Manufacturer Newmar Corporation
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 732
Summary
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, “Control and Displays.”
Remedy
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Date: September22, 2020
Re: Newmar Corporation – Motor Vehicle Recall Notification
Subject: Recall Campaign No.: 20V509
This notice is sent to you as a Newmar Dealer in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific Newmar recreational vehicles.
The National Traffic and Motor Vehicle Safety Act requires that each vehicle, which is subject to a recall campaign of this type, must be satisfactorily repaired within a reasonable time after the owner has tendered it for repair. A failure to adequately repair within 60 days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. To avoid providing these problematic solutions, every effort must be made to promptly schedule an appointment with each owner and to repair their vehicle as soon as possible. Vehicle owners are being notified of this recall. If the condition is not remedied within a reasonable time, they are instructed on how to contact the National Highway Traffic Safety Administration.
REASON FOR THIS RECALL
In response to notification from Daimler Trucks North America LLC, Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner Chassis.
On certain motorhomes built on Freightliner Chassis, the instrument panel (IP) controller illumination may not meet the FMVSS 101 requirements. A display that does not dim to a level barely discernable as required in FMVSS 101, might create glare that could reduce certain driver’s visibility of the road, thus increasing the risk of a crash. Vehicles will be inspected for software versions, and based on the software version, vehicles will receive a software update in some cases the vehicle will receive a processor and software update. Repairs will be performed by Daimler Trucks North America authorized service facilities. Estimated time for repair is 0.5 hrs.
The motorhomes require immediate service. Continued use poses a potential safety hazard.
DEALER CAMPAIGN RESPONSIBILITY
Dealers are to provide to all customers/owner vehicles the service of completing this campaign at no charge to the customer/owner regardless of vehicle age, vehicle mileage, or ownership at the time of repair.
REPAIR PROCEDURE
DTNA will provide the work instructions.
If you should have any questions please contact your service account manager direct or the Newmar service department at: 1-866-290-5371.
Thank you for your cooperation.
Sincerely,
Newmar Corporation
NEWMAR CORPORATION · 355 N DELAWARE ST · NAPPANEE, IN 46550-0030
Newmar Service Department 1-866-290-5371 · WWW.NEWMARCORP.COM
8 Affected Products
Vehicles
MAKE | MODEL | YEAR |
NEWMAR | DUTCH STAR | 2019 |
NEWMAR | ESSEX | 2018-2019 |
NEWMAR | LONDON AIRE | 2019 |
NEWMAR | MOUNTAIN AIRE | 2019 |
NEWMAR | NEW AIRE | 2018-2019 |
NEWMAR | VENTANA | 2019 |
7 Associated Documents
Recall Acknowledgement
RCAK-20V509-6535.pdf 244.953KB
Defect Notice 573 Report
RCLRPT-20V509-3784.PDF 219.21KB
Recall Quarterly Report #2, 2021-1
RCLQRT-20V509-8288.PDF 211.231KB
Manufacturer Notices(to Dealers,etc)
RCMN-20V509-1449.pdf 236.541KB
Recall Quarterly Report #3, 2021-2
RCLQRT-20V509-5342.PDF 211.316KB
Recall Quarterly Report #1, 2020-4
RCLQRT-20V509-5057.PDF 211.133KB
Recall Quarterly Report #4, 2021-3
RCLQRT-20V509-5645.PDF 211.419KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V509&docType=RCL
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- 【Package Include】:You receive 12 T5 LED bulbs, a sufficient quantity to meet your daily dashboard light replacement needs. T5 bulbs are suitable for DC 12 volts.
- 【Advantage】:These T5 bulbs use 3030-SMD chips, which have pure and vivid colors and suitable high brightness, making the view in the car clearer and refreshing. With a service life of up to 3333 hours and stable performance, it is the best replacement for LED bulbs on instrument panels.
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- 【Easy to Install】:Plug and play, direct replacement, integrated design, no wires required. If the LEDs don't light up, just flip them 180° and they will work fine.
- 【Widely Applications】:Can be used for interior lights, dashboard lights, dashboard lights, instrument cluster indicators, map lights, dome lights, license plate lights, trunk/cargo lights, vanity mirror lights, door welcome lights, glove box lights, side lights, air conditioners Indicator lights, center console lights, front/rear side marker lights, RV camping lights, etc.
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- warm tip: some car models comes with colored lampshade which will make the lighting color tiny different, it is physical phenomenon, it is very normal
- Festure:12V 5W T10 Amber glass halogen lamps.Volt:12V;less current, lower power consumption.
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- Application: Interior (Map, Dome, Trunk,License Plate Light...),and also use for Dashhboard,Side,Indicator,Instrument panel,Seedometer;Shifter,AC panels and other gauges Light;Air conditioning indicating lamp;Center Console,interior light,etc.
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- Wide Application: the dash lights can be replaced with most T5 and T10 lights, compatible with 17 18 37 70 73 74 79 85 86 2721 PC74 PC37 PC118 882 sizes and T10 T15 194 168 158 W5W and more; Please check the socket size carefully before ordering
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- Easy to Install: the dash light is plug and play, just place it in the slot in the dashboard, rotate the socket, if the LED does not light, rotate it 180 degrees, reverse the polarity and reinstall it, saving you time and effort
- Practical Functions: the dash lights are practical, suitable for automobile instrument panel indicator, speedometer, odometer and tachometer, also appropriate for map lights, overhead lights, license lights, trunk lights and more
- Advantage: 3030 chipset, high brightness, more stable, very high cost performance
- Direct replacement for all T5 Wedge Type 17 18 37 70 73 74 79 85 86 2721 and PC74 PC37 PC118 882 size
- Application reference: dashboard instrument panel ,gauge cluster, indicator, and map light, vanity mirror light, glove box light etc. interior light
- Notice: if the LED does not light up, please simply flip it 180 degrees to reverse the polarity, just make sure the polarity is correct
- warm tip: some car models comes with colored lampshade which will make the lighting color tiny different, it is physical phenomenon, it is very normal
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- Application reference : dashboard instrument panel ,gauge cluster, indicator, and map light, vanity mirror light, glove box light etc. interior light
- Notice: it is better to double check your car manual book or amazon parts finder information to make sure the led bulb is correct size for your car.
- Warm tip: some car models comes with colored lampshade which will make the lighting color tiny different which is physical phenomenon, it is very normal
- High-Quality Materials: Made of high quality material with excellent heat resistance. DC12V,Wattage:1W/Pair,0.5W/Bulb,Output:0.0833A/Bulb. Uniform illumination, more stable.
- Satisfactory Compatibility with Most Vehicles: The LED bulbs are compatible with various vehicles, including car, truck, cargo, SUV and more, helping you drive the dark away, improving your driving experience at night.
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- Note: Amazon filter system may not be 100% accurate, the bulb size may vary between trim of your vehicle. Please double check owners manual or original bulb size to confirm
- 【Practical Function】: 10-pack or 20-pack T5 car led lights are available in 8 colors and come with bulbs and lamp holders. It serves as an indicator light on the dashboard, providing clear and accurate information. It also serves as a vehicle body lighting equipment to provide softer and more natural light.
- 【Energy-Saving & Bright】: T5 instrument cluster light is designed with 1W 3030-3SMD chip and the working voltage is DC 12 V. The light bulb is energy-saving, low temperature and low power consumption. But it has a long lifespan and delivers stable, long-lasting light without lag or flicker.
- 【Safety Design】: The circuit board is waterproof design, will not cause short circuits, and the capacitor is sealed. Built-in constant temperature smart chip, intelligent heat dissipation, strong resistant to high temperatures. It is circuit protection, efficient and stable, durable for long time use.
- 【Easy to Install】: Plug and play, no wiring or soldering required. No need to unplug after plugging into the socket, just rotate the socket in the slot where it is placed on the dashboard. Led light has positive and negative poles. If the bulb deos not light up, just turn the base 180 degrees.
- 【Wide Application】: T5 car lights are suitable for most vehicles and can almost replace T5 lighting lamps. It can be used as dashboard light, glove box light, interior light, instrument cluster indicator light, instrument panel inspection, etc. It can also be used as a vanity mirror light, air conditioning indicator light, etc.
Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API
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