Seat Belt Buckle Casings may Fail – 2015-2018 Van Hool Motorcoaches

“This site contains affiliate links for which OEMDTC may be compensated”

March 30, 2018 NHTSA CAMPAIGN NUMBER: 18V209000

Seat Belt Buckle Casings may Fail

The exposed seat belt buckles may reduce the seat occupants likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

 

NHTSA Campaign Number: 18V209

Manufacturer Van Hool N.V.

Components SEAT BELTS

Potential Number of Units Affected 1,528

 

Summary

Van Hool N.V. (Van Hool) is recalling certain 2015-2018 CX45, TD925, TDX25, TX40, TX45, and 2016-2018 CX35 motorcoaches. The passenger seat belt buckles outer casing may fail leaving the seat belt buckles exposed.

 

Remedy

Van Hool will notify owners and dealers will replace the defective seatbelt buckles on the aisle side with flexible seatbelt buckles. The recall began on May 16, 2018. Owners may contact Van Hool customer service at 1-877-427-7278 or 1-407-656-7977.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


IMPORTANT SAFETY RECALL

This notice applies to your vehicle (s) with VIN: see attached list of affected VINS.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

May 16, 2018

Customer Name
Address
City, State  Postal Code

Subject: NHTSA Recall Campaign 18V-209 / Van Hool P941-SB1480
Defect: Seat Belt Buckle Casings may Fail
Affected units: Van Hool Motorcoaches Model Year 2015-2018

 

Van Hool NV has decided that a defect which relates to motor vehicle safety exists in the affected motorcoaches: subject vehicles have passenger seats equipped with buckles of which the outer casing may fail.  These casings are held in place by one plastic notch only.  When subjected to great pressure (e.g. by standing on the buckle or tampering the buckle) these casings may fail and consequently slide down thereby uncovering the buckle mechanism.  The exposed seat belt buckles may reduce the seat occupants’ likelihood of using the seat belt, increasing the risk of injury in the event of a crash.

To remedy this issue, Van Hool is recalling 2015-2018 affected motorcoaches, in order to have the rigid seat belt buckles of the aisle side passenger seats changed by flexible buckles: see service bulletin SB1480.

Please contact ABC Bus Inc. our designated agent in the United States to schedule to have the recall performed and to ensure that parts are available.

ABC Bus Inc., 17469 West Colonial Drive, Winter Garden, FL 34787

The replacement will take approximately 10 minutes per buckle replaced and will be performed at no charge to you. Liability of Van Hool NV and ABC Bus Inc. and subsidiaries will be limited to the taking at their charge of the cost of material and labor only, no additional reimbursement will be made.

If you believe that Van Hool NV and ABC Bus Inc. have failed to remedy the defect without charge, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to https://www.safercar.gov.

Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of the pre-notification remedy of the problem associated with this recall.

If any additional information is needed, please feel free to contact ABC Bus Inc. at (407) 656 7977 or 1-877-427-7278 (toll free).

Van Hool NV and ABC Bus Inc. apologize for any inconvenience this may cause, however this action is taken in the interest of your safety and continued satisfaction with our vehicles.


23 Affected Products

Vehicles

MAKE MODEL YEAR
VAN HOOL CX35 2016-2018
VAN HOOL CX45 2015-2018
VAN HOOL TD925 2015-2018
VAN HOOL TDX25 2015-2018
VAN HOOL TX40 2015-2018
VAN HOOL TX45 2015-2018

 


11 Associated Documents

Recall Acknowledgement

RCAK-18V209-7447.pdf 246.445KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [240.67 KB]

 


Defect Notice 573 Report

RCLRPT-18V209-9652.PDF 216.115KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [211.05 KB]

 


Recall 573 Report- Amendment 1

RCLRPT-18V209-4502.PDF 216.181KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [211.11 KB]

 


Recall 573 Report-Amendment 2

RCLRPT-18V209-2473.PDF 217.918KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [212.81 KB]

 


Recall 573 Report-Amendment 2

RCLRPT-18V209-5626.PDF 217.918KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [212.81 KB]

 


Recall 573 Report- Amendment 3

RCLRPT-18V209-2384.PDF 217.925KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [212.82 KB]

 


ISSUED Owner Notification Letter(Part 577)

RCONL-18V209-5004.pdf 106.258KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [103.77 KB]

 


Remedy Instructions and TSB

RCRIT-18V209-4104.pdf 1274.863KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [1.22 MB]

 


Recall Quarterly Report #2, 2018-3

RCLQRT-18V209-6258.PDF 211.217KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.27 KB]

 


Recall 573 Report- Amendment 4

RCLRPT-18V209-4192.PDF 218.219KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [213.10 KB]

 


Recall Quarterly Report #3, 2018-4

RCLQRT-18V209-0122.PDF 211.302KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [206.35 KB]

 


1 Associated Investigation

Seat belt latch failure
NHTSA ID: PE17006
Dated opened: September 25, 2017

Through Early Warning Reporting (EWR) data review of 2016 Q1-Q3, several field reports were found that identified failures of seat belt latch casings on MY 2016 Van Hool motorcoaches.

While reviewing the EWR data related to the latch issue, ODI was contacted by the National Transportation Safety Board (NTSB) regarding seat belt latch issues they discovered while investigating a crash between a train and a 2016 Van Hool bus in Biloxi, Mississippi. Through inspections of buses similar to the bus involved in the crash, the NTSB found that casing failures were occurring on seat belt latches manufactured by Fasching Salzburg. These concerns were forwarded to ODI suggesting the latch casing failures may be a wide spread problem found on MY 2016 Van Hool buses.

As a result of the information provided by the NTSB along with the related EWR field reports, ODI opened a defect investigation (PE17-006) on the subject vehicles. The intent of the investigation was to better understand if there was a safety related defect involving the latches.

During the investigation ODI reviewed warranty claims submitted by VAN Hool and found that many identified situations where passengers could not get the seat belt buckles to latch or in some case unlatch. This presented a situation where passengers were either unrestrained during a potential crash or could not get out of their seats to exit the vehicle in a potential emergency.

With recall action 18V-209 taken by Van Hool this investigation is closed. Further use of agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V209&docType=RCL


 

“This site contains affiliate links for which OEMDTC may be compensated”
SaleBestseller No. 1
Armor All Car Protectant Refill, Car Interior Cleaner with UV Protection, 1 Gal Each, 128 Fl Oz (Pack of 1),White
  • Protects against UV damage to help prevent cracking, fading and discoloration of automotive interiors
  • Enhances depth of color with a medium shine, leaving a non-greasy finish
  • Renews and revitalizes vinyl, rubber and plastic
  • Shields against dust, dirt and lint buildup
  • Trusted Armor All protection to keep your car looking like new
SaleBestseller No. 2
Armor All Multi Purpose Cleaner , Car Cleaner Spray for All Auto Surfaces, 16 Fl Oz
  • All-in-one cleaning solution for that “just detailed” look
  • Effective for the whole car: dash, vinyl, fabric, carpet, clear plastic, console and more
  • Stubborn stains may require scrubbing. Do not allow to dry on surface. Rinse spills and runoff. For glass, clear plastic or painted surfaces, dilute 1 ounce in one gallon of water. Easily removes tough dirt, dust and grime
  • Scientifically engineered for your car’s special needs
  • Won't harm automotive surfaces
Bestseller No. 3
Armor All Original Protectant Spray, Car Interior Cleaner with UV Protection to Fight Cracking & Fading, 8 Oz (1 Pack)
  • Protects against UV damage to help prevent cracking, fading and discoloration of automotive interiors
  • Enhances depth of color with a medium shine, leaving a non-greasy finish
  • Renews and revitalizes vinyl, rubber and plastic
  • Shields against dust, dirt and lint buildup
  • Trusted Armor All protection to keep your car looking like new
Bestseller No. 4
Armor All Extreme Shield Protectant Spray , Interior Car Cleaner with UV Protection Against Cracking and Fading, 16 Fl Oz
  • One 16 fl oz bottle of Armor All Extreme Shield Protectant Car Cleaning Spray
  • UV protectant spray with stain blocker works as an extreme interior car protectant in a convenient spray bottle
  • 5-in-1 car interior protectant vinyl cleaning spray prevents dust buildup and enhances color depth
  • Apply Armor All protectant car dust spray to microfiber towel or to surfaces
  • Leave a light layer of car shine spray on plastic, vinyl and rubber surfaces
Bestseller No. 5
Armor All Original Protectant Pump (10010) (2)
SaleBestseller No. 6
Armor All Protectant, Glass and Cleaning Wipes, Wipes for Car Interior and Car Exterior, 30 Count Each (Pack of 3)
  • [Car Kit]: Armor All Car Wipes Multi-Pack includes a 30-pack canister of Armor All Protectant Wipes, a 30-pack canister of Armor All Glass Wipes and a 30-pack canister of Armor All Cleaning Wipes
  • [Detailed Look]: With effective cleaning in convenient, disposable car wipes, this car kit includes wipes that clean your vehicle’s interior surfaces and exterior glass surfaces to provide a “just-detailed” look
  • [Car Cleaning Wipes]: Armor All Cleaning Wipes lift away dirt and debris to reveal your car’s rich, natural beauty without harming delicate automotive surfaces
  • [Protects Vehicle Surfaces]: Armor All Original Protectant Wipes help preserve your vehicle’s rich look by protecting the interior of your vehicle from harmful elements, including UV rays and oxidation
  • [Shiny Glass]: Armor All Glass Wipes remove filmy residue, road grime, bugs and fingerprints to leave a crystal clear, streak-free shine on your car’s glass surfaces
SaleBestseller No. 7
Armor All Original Protectant Wipes by Armor All, Car Interior Cleaner Wipes with UV Protection to Fight Cracking & Fading, 30 Count
  • One 30 count canister of Armor All Original Formula Car Protectant Wipes
  • A convenient wipe with the proven protection of Armor All Original Protectant
  • Safely cleans automotive interiors, including vinyl, plastic and rubber
  • Protects against UV damage to prevent cracking and fading
  • Adds shine to restore the rich, deep look of your dashboard, console, door panels and vinyl seats
SaleBestseller No. 8
Armor All Car Cleaner and Car Protectant, Spray Bottle Cleaner and Protectant for Cars, Trucks, Motorcycles, 16 Fl Oz Each, 2 Pack
  • Our HIGHEST SHINE Protectant
  • Fortified with even more of Armor All's proprietary gloss enhancers
  • Helps prevent cracking, fading, discoloration and premature aging
  • Enhances your vehicle’s deep, rich look while adding incredible shine
  • Renews & revitalizes vinyl, rubber and plastic
SaleBestseller No. 9
Armor All Car Cleaning Wipes, Wipes for Car Interior and Car Exterior, 90 Wipes Each
  • One canister of Armor All Car Cleaning Wipes, 90 Count
  • Interior car cleaner in convenient lint free wipes for easy cleanup as a dust remover and upholstery cleaner wipes
  • Car vinyl cleaner removes ground-in dirt from all surfaces, including your dash, upholstery and carpet in convenient disposable wipes
  • Car detailing wipes won't dry out, damage or fade your car's interior
  • Wipe down all surfaces with the car interior wipes for quick cleaning
Bestseller No. 10
SUPREME BOX Armor All Original Car Protectant - 16 Fluid Ounces - Pack of 2 (32 oz in Total)
  • Shield your car's interior surfaces from the harmful effects of UV rays, preventing fading, cracking, and discoloration over time.
  • Non-greasy finish, leaving surfaces with a natural appearance. Say goodbye to sticky residues and hello to a clean, polished interior that looks as good as new
  • Suitable for a variety of surfaces including vinyl, rubber, and plastic.
  • Experience a long-lasting, glossy shine that lasts through multiple drives.

Last update on 2024-03-13 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

Leave a Comment

Share to...