August 13, 2020 NHTSA CAMPAIGN NUMBER: 20V478000
A low speed vehicle than can exceed 40 km/h, increases the risk of injury in the event of a crash.
NHTSA Campaign Number: 20V478
Manufacturer Cruise Car, Inc.
Components VEHICLE SPEED CONTROL
Potential Number of Units Affected 27
Cruise Car, Inc. is recalling certain 2020 Moke low-speed vehicles. The vehicles may be able exceed the 40km/h maximum permissible speed to be classified as a low-speed vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 500, "Low Speed Vehicles."
Cruise Car will notify owners, and dealers will calibrate the vehicle's maximum speed, free of charge. The recall began September 9, 2020. Owners may contact Cruise Car customer service at 1-941-929-1630.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
MOKE SAFETY RECALL – 09‐02‐2020
NHTSA Reference: 20V‐478
Dear Moke Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Cruise Car, Inc. has decided that a defect may exist in your vehicle. Certain 2020 MOKE Low Speed Vehicle’s (LSVs), may fail to comply to Federal Motor Vehicle Safety Standard No. 500 for “Low Speed Vehicles.” We have you listed as the owner of a vehicle with the VIN shown above.
Issue: Your 2020 MOKE LSV may have a noncompliance with Federal Motor Vehicle Safety Standard No. 500, because it may exceed the maximum permissible speed of 40km/h to be classified as a low‐speed vehicle.
Risk: LSVs are required to travel at a minimum speed of 33kph (20mph) and not to exceed 40kph (40mph). A low speed vehicle that can exceed 40 km/h (25mph), increases the risk of injury in the event of a crash.
Remedy: Cruise Car will recalibrate your vehicle’s maximum speed requirement free of charge. The repair will take approximately XX hours.
Contact: Please call the Cruise Car/Moke Customer Service Hotline to arrange for your vehicle to be recalibrated. Please call (941) 355‐3070 to make an appointment.
If you are still having difficulty getting your vehicle repaired in a reasonable time or without charge, you may write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave. S.E., Washington, D.C. 20590 or call the toll free Vehicle Safety Hotline at 1‐888‐327‐4236 (TTY: 1‐800‐424‐9153); or go to http://www.safercar.gov.
1 Affected Product
7 Associated Documents
Noncompliance Notice 573 ReportRCLRPT-20V478-2117
ISSUED Owner Notification Letter(Part 577)RCONL-20V478-9015
Recall Quarterly Report #1, 2020-3
Recall Quarterly Report #1, 2020-3
Recall Quarterly Report #2, 2020-4RCLQRT-20V478-6692
Recall Quarterly Report #3, 2021-1RCLQRT-20V478-5314
Latest Recalls Documents
For the most up to date documents from NHTSA for this Recall, click the lick above
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Last update on 2022-01-26 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2022-01-26 / Affiliate links / Images from Amazon Product Advertising API