FL764 – FCCC Motorhome Valve Stem Stabilizers – 2018-2019 Freightliner XCS Motorhome

March 26, 2018 NHTSA CAMPAIGN NUMBER: 18V194000

Valve Stem may get Damaged and Lose Air

Valve stem damage can result in loss of air pressure in the inner tire, causing an overload of the outer tire and increasing the risk of a crash.

 

NHTSA Campaign Number: 18V194

Manufacturer Daimler Trucks North America LLC

Components TIRES

Potential Number of Units Affected 82

 

Summary

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis (FCCC) XCS motorhome chassis equipped with wheels that have Freightliner-logo shaped holes. These wheels have a valve stem stabilizer that may dislodge and damage the valve stem.

 

Remedy

DTNA will notify owners, and dealers will inspect the inner wheel valve stem stabilizer and replace it if necessary, free of charge. The recall began on July 31, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA’s number for this recall is FL-764.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check for Daimler Trucks North America Recalls

 

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Daimler Trucks
North America LLC

 

July 2018
Recall FL764A
NHTSA #18V-194

 

 

IMPORTANT SAFETY RECALL

See enclosed VIN List

Subject: FCCC Motorhome Valve Stem Stabilizers

 

 

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Daimler Trucks North America LLC (DTNA), on behalf of its wholly owned subsidiary, Freightliner Custom Chassis Corporation, has decided that a defect that relates to motor vehicle safety exists on specific Freightliner Custom Chassis X-Line motorhome chassis manufactured November 2, 2016, through January 10, 2018, and equipped with a single drive axle.

Certain chassis may have been built with an incorrect valve stem stabilizer. It may become dislodged from the wheel, allowing the valve stem extension of the inner wheel to contact the outer wheel, potentially damaging the valve stem and resulting in a loss of air pressure in the inner tire. A loss of air pressure in the inner tire on a motorhome with a single drive axle may overload the outer tire and increase the risk of a crash.

The inner wheel valve stem stabilizers will be replaced with the correct valve stem stabilizer and wheels will be replaced if needed.

This is the second of two notices regarding this recall. The repair is available and you may now contact an authorized Daimler Trucks North America dealer to arrange to have the Recall performed and to ensure that parts are available at the dealership. To locate an authorized dealer, search on line at

www.Daimler-TrucksNorthAmerica.com. On the menu tab, select “Contact,” scroll down to “Find a Dealer,” and select the appropriate brand. The Recall will take approximately one half hour to two hours and will be performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall Notification, please return the notification to the Warranty Campaigns Department with any information you can furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please see the reverse side of this notice for details.

If you have questions about this Recall, please contact the Warranty Campaigns Department at (800) 547-0712,

7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail address DTNA.Warranty.Campaigns@ Daimler.com, or the Customer Assistance Center at (800) 385-4357 after normal business hours. If you  are not able to have the defect remedied without charge and within a reasonable  time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1220 New Jersey Avenue, SE, Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY: (800) 424-9153); or to https://www.safercar.gov.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle safety.

 

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure

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Reimbursement to Customers for Repairs Performed Prior to Recall

 

If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Daimler Trucks North America LLC dealer. The following documentation must be presented to your dealer for consideration for reimbursement.

Please provide original or clear copies of all receipts, invoices, and repair orders that show:

• The name and address of the person who paid for the repair.

• The Vehicle Identification Number (VIN) of the vehicle that was Repaired

• What problem occurred, what repair was done, when the repair was done.

• Who repaired the vehicle.

• The total cost of the repair expense that is being claimed.

• Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt).

Reimbursement will be made by check from your Daimler Trucks North America LLC dealer.

Please speak with your Daimler Trucks North America LLC authorized dealer concerning this matter.

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2 Affected Products

Vehicle

MAKE	MODEL	YEAR
FCCC	XCS	2018-2019

 

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13 Associated Documents

Defect Notice 573 Report

RCLRPT-18V194-8791.pdf 214.702KB

 

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Miscellaneous Document

RMISC-18V194-6469.pdf 380.174KB

 

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Miscellaneous Document- Defect Information Report

RMISC-18V194-9322.pdf 730.499KB

 

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Recall Acknowledgement

RCAK-18V194-5598.pdf 246.078KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-18V194-7667.pdf 370.208KB

 

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-18V194-0828.pdf 273.731KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-18V194-3755.pdf 130.819KB

 

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Recall Quarterly Report #1, 2018-3

RCLQRT-18V194-1299.PDF 211.146KB

 

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Remedy Instructions and TSB

RCRIT-18V194-4789.pdf 73.981KB

 

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Remedy Instructions and TSB

RCRIT-18V194-0978.pdf 74.934KB

 

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Recall Quarterly Report #2, 2018-4

RCLQRT-18V194-3929.PDF 211.246KB

 

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Remedy Instructions and TSB

RCRIT-18V194-1944.pdf 197.146KB

 

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Recall Quarterly Report #3, 2019-1

RCLQRT-18V194-9978.PDF 211.333KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V194&docType=RCL

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