18-311 – Spare Tire and Carrier may Detach from Trailer – 2018 Keystone Passport Recreational Trailers

March 22, 2018 NHTSA CAMPAIGN NUMBER: 18V187000

Spare Tire and Carrier may Detach from Trailer

If the spare tire and carrier detaches from the trailer while it is being towed, it can increase the risk of a crash.

 

NHTSA Campaign Number: 18V187

Manufacturer Keystone RV Company

Components STRUCTURE, TIRES

Potential Number of Units Affected 977

 

Summary

Keystone RV Company (Keystone) is recalling certain 2018 Passport recreational trailers, models 153ML, 171EXP, 175BH, 195RB, 199ML, 217EXP and 239ML. The spare tire carrier may not have been mounted properly to the back wall of the trailer, and, as a result, the spare tire and carrier may detach from the trailer.

 

Remedy

Keystone will notify owners, and dealers will inspect the spare tire carrier mounting and install reinforcing backers if necessary, free of charge. The recall began on April 14, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone’s number for this recall is 18-311.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


RECREATIONAL VEHICLE
SAFETY RECALL NOTICE

Safety Recall: 18V-187
Safety Advisory: 18-311

April 23, 2018

 

IMPORTANT SAFETY RECALL

«Owner_name»
«Street»
«Street_2»
«City», «State»  «Zip»

 

This notice applies to your vehicle:  «VIN» Dear «Owner_name»:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Keystone RV Company has decided that a defect which relates to motor vehicle safety exists in certain model 2018 Keystone Passport Travel Trailers. As a result, Keystone RV is conducting a safety recall. We apologize for any inconvenience this action may cause you; however your safety and continued satisfaction are of the utmost importance to us.

Reason for this recall It has been decided that the vehicles in the recall population have a spare tire carrier that may not have adequate support in the rear wall of the unit. Under certain conditions during travel, the spare tire carrier can loosen and detach from the rear wall leading to an increased risk of a crash leading to property damage, and vehicle damage.
What we will do Keystone representatives have been in contact with the staff at your selling dealership regarding this situation. The remedy is to inspect all affected models and add backers as needed. The service and parts required for this corrective action will be provided at no charge to you.
What we need you to do As soon as possible, please make an appointment to have your RV serviced by your dealership. The labor time to perform this correction is approximately 3 hours. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your RV for this repair.
If you have questions Your dealer is best equipped to obtain parts and provide service to ensure your RV is corrected as promptly as possible. Please contact Keystone Customer service if your dealer is unable to assist or if you take your RV to your dealer on the agreed service date, and the dealer does not remedy the condition within a reasonable amount of time, or without charge to you. You may be eligible to receive reimbursement if you paid to have the defect resolved prior to receiving this correspondence. Keystone Customer Service is available toll-free at 1-866-425-4369.

 

If after contacting Keystone Customer Service you are still not satisfied we have done our best to remedy this situation, you may also submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY:  1-800-424-9153; or go to http://www.safercar.gov.) Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Thank you for your attention and cooperation in this matter.

 

Sincerely,

KEYSTONE RV COMPANY

Rick Deisler
Vice President Service Operations
cc:  National Highway Traffic Safety Administration (NHTSA)

PO Box 2000 – Goshen, IN  46527-2000
Phone: (574) 535-2100 – Fax: (574) 535-2199
www.keystonerv.com


1 Affected Product

Vehicle

MAKE MODEL YEAR
KEYSTONE PASSPORT 2018

 


11 Associated Documents

Defect Notice 573 Report

RCLRPT-18V187-9527.pdf 216.117KB

RCLRPT-18V187-9527

 


Recall Acknowledgement

RCAK-18V187-1024.pdf 245.572KB

RCAK-18V187-1024

 


Owner Notification Letter(Part 577)

RCONL-18V187-5069.pdf 85.156KB

RCONL-18V187-5069

 


Remedy Instructions and TSB

RCRIT-18V187-8875.pdf 163.184KB

RCRIT-18V187-8875

 


Miscellaneous Document- Email to Dealer

RMISC-18V187-5930.pdf 66.754KB

RMISC-18V187-5930

 


Manufacturer Notices(to Dealers,etc)

RCMN-18V187-4679.pdf 88.019KB

RCMN-18V187-4679

 


Miscellaneous Document

RMISC-18V187-8946.pdf 63.461KB

RMISC-18V187-8946

 


Recall Quarterly Report #3, 2018-4

RCLQRT-18V187-7794.PDF 211.332KB

RCLQRT-18V187-7794

 


Recall Quarterly Report #4, 2019-1

RCLQRT-18V187-1124.PDF 211.434KB

RCLQRT-18V187-1124

 


Miscellaneous Document- Tweet

RMISC-18V187-4825.pdf 22.138KB

RMISC-18V187-4825

 


Recall Quarterly Report #2, 2018-3

RCLQRT-18V187-6226.PDF 214.616KB

RCLQRT-18V187-6226

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V187&docType=RCL


 

Bestseller No. 1
MAXXHAUL 50214 Spare Tire Carrier for Utility Trailer Tires
  • Holds 4-lug (4 on 4" bolt pattern) and 5-lug (5 on 4-1/2" bolt pattern) trailer wheels and not compatible with 5 on 4-3/4" or 5 on 5" bolt pattern
  • Mounts on trailer tongues up to 3 inch wide and 5 inch high
  • Angled and raised mount design makes this ideal for boat trailers as well
  • Durable powder coat finish to resist rust and corrosion
  • Zinc plated mounting hardware
Bestseller No. 2
MaxxHaul 70214 Powder Coat Black Trailer Spare Tire Carrier For 10 inch and 12 inch Utility Trailer Tires
  • Holds 4-lug (4 on 4" bolt pattern) and 5-lug (5 on 4-1/2" bolt pattern) trailer wheels and not compatible with 5 on 4-3/4" or 5 on 5" bolt pattern
  • Mounts on trailer tongues up to 3 inch wide and 5 inch high
  • Angled and raised mount design makes this ideal for boat trailers as well
  • Durable powder coat finish to resist rust and corrosion
  • Zinc plated mounting hardware
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Trailer Spare Tire Carrier, Spare Tire Bracket for Trailer, Mounts to Your Trailer Powder Coat Fits 4 & 5 & 6 Lugs Trailer Wheels on 4", 4.25", 4.5", 4.75", 5", 5.5" and 6" Bolt Patterns Black
  • Upgrade three-nut design, not only make tire lock strong but also reduce the noise, and easily mount to your trailer to create a spare tire mount location.
  • Universally Adaptable, Spare tire carrier for the boat trailer compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.25"/4.5" /4.75" /5" diameter hole pattern, and 6 lug X 5.5" /6"diameter hole.
  • Trailer Spare Tire Carrier, big tire mounted plate let the tire is more firmly, angled and raised mount design makes this ideal for boat trailers as well.
  • Well Built, this spare tire bracket for trailer made heavy-duty metal, well engineered and quality powder coated bracket, well constructed, meant for trailer tongue.
  • Provides a removable spare tire mount on stake body trucks and trailers.
Bestseller No. 4
Lonwin U-Bolt Spare Tire Carrier Holder Bracket Side Mount 4 or 5 Lug 8-1/2'' x 3-3/4'', Thread 3'' x 7/16-20 UNF
  • Trailer U-Bolt Spare Tire Holder Bracket made of grade 8.8 steel, Zinc Plated, beautiful and practical.
  • U-Bolt Length: 8-1/2'', Width:3-1/4'' - 3-3/4'', Thread Diameter: 7/16-20 UNF, Thread Length: 3''. Fits trailer frames up to 2" or 3" wide; For 4 or 5 lug wheels (bolt pattern: 4 on 4 or 5 on 4-1/2). Thread diameter 7/16-20 UNF.
  • Put bolt around trailer throat and tighten.Tire is mounted along side of trailer protect.
  • The device is very basic, but it fit perfectly around the trailer throat, and also on the tire rim.This carrier easily installs to secure your tires.
  • The kit provides the u-bolt and two nuts. Thread diameter 7/16-20 UNF. Note: Please confirm your tire size.
Bestseller No. 5
Attwood 11090-3 U-Bolt Style Tire Carrier, Trailer Tongue or Frame Mount, Fits 4- or 5-Lug Hole Rims, Holds 8-15-Inch Tires
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  • Square bend U-bolt has threaded brackets
  • Brackets can be locked together (padlock not included)
  • U-bolt is sturdy and durable zinc-plated steel
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Bestseller No. 6
Spare Tire Carrier, POSTEK Spare Tire Mount Boat Trailer Carrier Bracket,Heavy Duty Lock Holder,Fits 4 & 5 & 6 Lugs Trailer Wheels on 4", 4.5'', 4.75'', 5'' and 5.5'' Bolt Patterns,Holds up to 150 Lbs
  • 【150 LBS HEAVY DUTY】This spare tire bracket is reinforced with an upgraded triangular structure welded together, with a sturdy rectangular behind plate that holds the steel beam firmly in place and holds up to 150 Lbs.
  • 【WIDE APPLICABILITY】Our spare tire carrier compatible with 4 lug X 4" diameter hole pattern, 5 lug X 4.5"/4.75“/5” diameter hole pattern, and 6 lug X 5.5" diameter hole pattern. Because of its universal compatibility, it is also suitable for boat trailers.
  • 【ROBUST CONSTRUCTION】Once the screws are tightened, your spare tire mount will no longer have the risk of losing a tire. The industrial solid iron and sandblasting process gives it a durable, smooth and attractive surface so you don't have to have bumpy roads.
  • 【EASY TO INSTALL】Features a sloping and raised design concept to reduce wind resistance and low clearance to the ground, firmly lock the tire. Different length bolts, no drilling required, just need a wrench, make installation and removal a breeze and you can choose the height of the steel beam yourself.
  • 【WORRY-FREE VOUCHSAFING】POSTEK Spare tire carriers comes with 18 months of support and are rigorously tested before shipment. Please feel free to contact us if you have any questions regarding Carrier installation. We will definitely give you a satisfying solution.
Bestseller No. 7
CURT 31006 24-Inch High Trailer Hitch Spare Tire Mount for 2-inch Receiver , Black
  • VERSATILE. This spare tire mount has slotted holes and a 24-inch height to fit a wide range of tire and wheel sizes (tire mounting hardware not included)
  • STANDARD FIT. This trailer hitch spare tire mount is equipped with a standard 2-inch shank to fit any industry-standard 2-inch x 2-inch trailer hitch receiver (hitch pin sold separately)
  • FRONT OR REAR. This trailer hitch accessory can be mounted on the front or rear of the vehicle, wherever a standard 2-inch receiver is properly installed
  • SOLID STRENGTH. This receiver hitch spare tire mounting bracket is constructed from steel to provide dependable strength for miles to come.CURT hitches are welded using manual and robotic processes for speed and precision
  • CORROSION-RESISTANT. For long-lasting protection against the elements, this trailer hitch wheel mount is shielded in a durable black powder coat finish
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Carry-On Trailer 628 Spare Tire Carrier, Black
  • Spare Tire Carrier
  • Fits Most Tongue and Trailer Frames. Use for 8",10",12",13",14",15" Tires.
  • Fits 4-Lug and 5-Lug wheels, Fits 4" and 4.5" Bolt hole patterns.
  • Mounts on up to 4"x4" Tube, 3"x4" Channel, 3"x4" Angle at Upright. Mounts on 2-3/8" Pipe Top Rails.
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Bestseller No. 9
Wall Mount Spare Tire Carrier for Enclosed Trailers Wheel Bracket Rack for Enclosed Race Trailer, Mount Your Spare Tire Directly to The Wall of Your Trailer Fasten Tire Convenient to Repair and Carry
  • 【Material】: Anti-corrosion metal appearance, constructed of heavy duty steel.Universal fit for most spare trailer tires.
  • 【Optimized Design】The fixed plate was widened to 2.4 inches with the bracket more secure and not easy to loose and swing .The patent design of the special chute is very convenient to replace the screws of different lengths, without having to remove the fixed wall board .
  • 【Include】: Spare Tire Carrier Bracket with zinc-platted steel .one Nylon Insert Hex Lock Nuts plus one ordinary hexagon nut,4 screws, 2 washers, Bracket size: 7inch length, 2.4 inch width, Long bolt size: 7 inch. Short bolt size: 4.3 inch.
  • 【Function】: Spare Tire Carrier Holder Mount Bracket mount your spare tire directly to the wall of your trailer, fasten tire. Save precious space. At the same time, It is convenient to repairing and carrying.
  • 【Installation】: Holds tire tight and flush against the inside wall of an enclosed trailer. Instructions included.
SaleBestseller No. 10
Rugged Ridge 11585.01 Spare Tire Carrier Mount, Heavy Duty; 87-06 Jeep Wrangler YJ/TJ
  • HEAVY DUTY TIRE MOUNT: Tire Carrier Wheel Mount provides the ultimate in strength & adjustability for mounting your oversized wheel & tire. Easily mounts to the tailgate
  • FOR THE SPARE: The textured tire carrier mount features a 1/4" steel construction & extends 2" further away from the body. Maximum tire size: 35"
  • CARRIER MOUNTS: Easily attach a spare tire & oversized wheel to the back of your jeep with our tire mounts that are easily adjustable while maintaining stability, especialy while off roading
  • RUGGED RIDGE JEEP PARTS: Count on Rugged Ridge to provide you with proven Jeep parts & accessories like bumpers, lift kits, wheels, interior accessories, floor liners & more for varying Jeep models
  • FIVE YEAR WARRANTY: Our Rugged Ridge products are covered by industry leading 5 year warranty & Rugged Ridge Floor Liners have Limited Lifetime Warranties providing customers with repair or replacements subject to certain common exclusions

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