CA#9681-1 – SOP02799 – QAAR9681 Propane/Utility Compartment Latch Lock Repair – 2020 Triple E Unity Travel Trailers

May 22, 2020 NHTSA CAMPAIGN NUMBER: 20V299000

Utility Compartment Door Latch May Become Locked

A locked utility compartment prevents access to the liquid propane (LP) shutoff valve. In the event of a propane leak at the regulator, this may increase the risk of a fire in the presence of an ignition source.


NHTSA Campaign Number: 20V299

Manufacturer Triple E Recreational Vehicles


Potential Number of Units Affected 61



Triple E Recreational Vehicles (Triple E) is recalling certain 2020 Unity travel trailers, model U24RL. The utility compartment’s inner latch mechanism may rotate due to vehicle motion, becoming locked.



Triple E will notify owners, and dealers will repair the utility compartment latch mechanism, free of charge. This recall began June 2, 2020. Owners may contact Triple E customer service at 1-877-992-9906. Triple E’s number for this recall is CA#9681-1.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to



QAAR9681 Propane/Utility

Compartment Latch Lock Repair

Department: 32
People Required: 1
Time to Complete: 24 min
Date Created: 5/21/20
Date Revised: Rev#:
Created by Initial: BH Verified: BW/DH



Tools required:
1. Hot Glue Gun
2. Flat Screw Driver
3. Small Flat Screw Driver



Using a small flat screw driver, carefully pry out the center plug.



Plug removed.



Mechanism inside latch.



Using a flat screw driver, turn the mechanism all the way counter clockwise. Ensure latch is not locked.



Place a drop of hot glue in the middle of the mechanism to prevent it from rotating.



Mechanism filled with hot glue.



Reinstall plug and test latch operation.



Repeat steps 2-8 for second latch on door if equipped.



May 29, 2020

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Triple E Recreational Vehicles Recall CA#9681-1 20V299

This notice is sent to ou in accordance with the re uirements of the National Traffic & Motor Vehicle Safet Act. Tri le E Recreational Vehicles has decided that certain 2020 Unit U24RL motorhomes manufactured between August 25, 2019 & May 15, 2020 fail to conform to Federal Motor Vehicle Safety Standard


Description of Safety Defect:

The inner mechanism of the latch for the utility compartment may become locked with the motion and/or sway of the motorhome. In the situation where the latch on the utility compartment locks and there is an LP leak at the regulator and you need to shut off the LP valve, you will not be able to access the valve because this is a sealed compartment. If there were an LP leak a possible spark could ignite and cause a fire, which could cause bodily injury.


To Have This Modification Performed:

We request your assistance to have this Safety issue corrected. Please follow the included SOP (Standard Operating Procedure) to perform the recall. For reimbursement submit a warranty application form.


Labour to perform this Recall: 0.4 hrs/ unit

For more information contact Triple E RV/Leisure Travel Vans at 1-877992-9906 Customer Service / Warranty department or by e-mail in the subject line “Recall CA#9681-1”.

Thank you for your anticipated assistance and please do not hesitate to contact us should you require additional information.


Brad Wall
Customer Service / Warranty Manager



1 Affected Product




10 Associated Documents

Defect Notice 573 Report

RCLRPT-20V299-4084.PDF 213.822KB



Manufacturer Notices(to Dealers,etc)

RCMN-20V299-9467.pdf 837.328KB



Miscellaneous Document- Recall Return Form

RMISC-20V299-7992.pdf 31.612KB



Recall Acknowledgement

RCAK-20V299-4533.pdf 244.849KB



Miscellaneous Document

RMISC-20V299-8320.pdf 847.389KB



Owner Notification Letter(Part 577)

RCONL-20V299-8656.pdf 421.624KB



Recall Quarterly Report #1, 2020-2

RCLQRT-20V299-4316.PDF 211.151KB



Recall Quarterly Report #3, 2020-4

RCLQRT-20V299-7113.PDF 211.336KB



Recall Quarterly Report #2, 2020-3

RCLQRT-20V299-1720.PDF 211.246KB



Recall Quarterly Report #4, 2021-1

RCLQRT-20V299-5774.PDF 211.444KB



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