May 15, 2020 NHTSA CAMPAIGN NUMBER: 20V276000
If the ramp door detaches from the vehicle, it may result in injury and/or a crash.
NHTSA Campaign Number: 20V276
Manufacturer Forest River, Inc.
Components STRUCTURE
Potential Number of Units Affected 223
Summary
Forest River, Inc. (Forest River) is recalling certain 2019-2020 XLR Micro Boost trailers, models XLT25LRLE-79 and XLT27LRLE-79. The fasteners used to attach the ramp door may loosen and cause the ramp door to detach from the vehicle.
Remedy
Forest River will notify owners, and dealers or authorized service centers will replace the fasteners for the ramp door, free of charge. This recall began June 1, 2020. Owners may contact Forest River customer service at 1-574-642-0432. Forest River's number for this recall is 79-1161.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
05/29/2020
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This notice is also sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 20192020 XLR Micro Boost XLT25LRLE-79 AND XLT27LRLE-79 Toy Hauler recreational vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT/NONCOMPLIANCE?
The fasteners used to attach the ramp door may loosen and detach from the vehicle.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
A ramp door that detaches from the vehicle could result in property damage, personal injury and/or a crash.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. The Service Center will replace the fasteners on the ramp door. It is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer without delay and request a service appointment to schedule the free remedy. The vehicle Owner is responsible for making arrangements to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 1.0 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
XLR
Forest River, Inc.
Attn: WARRANTY MANAGER
2421 Century Dr
Goshen, IN 46528
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
| CONTACT | PHONE |
| Customer Service | (574) 642-0432 |
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
| For US Owners Please Contact: Administrator Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; | For Canadian Owners Please Contact: Head of Recalls Telephone (800) 333-0510 Recall ID: 2020-214 |
IMPORTANT SAFETY RECALL
<<DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
05/15/2020
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River – Office of Corporate Compliance (“OCC”) has decided that a safety defect exists in certain 2019-2020 XLR Micro Boost XLT25LRLE-79 AND XLT27LRLE-79 Toy Hauler recreational vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 12/3/2018 through 08/21/2019
DEFECT/NONCOMPLIANCE:
The fasteners used to attach the ramp door may loosen and detach from the vehicle.
EVALUATION OF RISK:
A ramp door that detaches from the vehicle could result in property damage, personal injury and/or a crash.
SERVICE PROCEDURE:
Dealership Service Department Service procedures for addressing the incorrect fasteners is located on Dealer Connect.
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
F100190847
Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).
DEALER REPAIR CODES: Dealer Connect
| UNITED STATES | CANADA | REPAIR CODE | DESCRIPTION | ALLOWABLE HOUR(S) |
| 20V276 | 2020-214 | RC-070-03-00-003456 | Replace Fasteners for Ramp Door | 1.0 hr. |
HELPFUL CONTACT INFORMATION:
| CONTACT | PHONE |
| Customer Service | (574) 642-0432 |
The Recall shall be considered the utmost priority to remedy the 2019-2020 XLR Micro Boost XLT25LRLE-79 AND XLT27LRLE-79 Toy Hauler recreational vehicles in question. The retail consumer shall not be charged any amount of monies for remedy to their 2019-2020 XLR Micro Boost XLT25LRLE-79 AND XLT27LRLE-79 Toy Hauler recreational vehicles listed under this Recall.
If your dealership has already performed the remedy to 2019-2020 XLR Micro Boost XLT25LRLE-79 AND XLT27LRLE-79 Toy Hauler recreational vehicles, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2019-2020 XLR Micro Boost XLT25LRLE-79 AND XLT27LRLE-79 Toy Hauler recreational vehicles in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee
within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| FOREST RIVER | XLR MICRO BOOST | 2019-2020 |
5 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-20V276-6925.pdf 210.024KB
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Reload document
Open in new tab Recall Acknowledgement
RCAK-20V276-9262.pdf 244.766KB
Loading...Defect Notice 573 Report
RCLRPT-20V276-3763.PDF 213.65KB
Loading...Manufacturer Notices(to Dealers,etc)
Loading...Recall Quarterly Report #1, 2020-2
RCLQRT-20V276-4952.PDF 211.121KB
Loading...Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V276&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
- Surface is covered with anti-slip skid resistant tape for maximum traction
- Full 30" wide platform design for maximum support and stability. Capacity - 800 Pounds
- Accommodates Wheelchairs and Scooters with Various Wheel Configurations
- Welded fabrication rather than riveting
- Has a handle for easy carrying. Carries like a suitcase.. Durable welded construction
- Maximum 1/2" - 3/4" rise for occupied wheelchair or scooter passage
- Great for transitioning doorways and thresholds. These ramps are made for small thresholds and are to be attached to the edge of the door threshold
- 600 lb. weight capacity. Dimensions: 10 inch L x 32 inch W. The actual planking on PVI's Modular Ramp has a grooved surface designed to expel water and provide a safe walking surface
- Anti-slip, high traction surface. Holes punched in top corners for easy installation. Hardware provided to secure ramp to surface.
- Made of lightweight, durable aluminum. Limited Lifetime Warranty
- ENTRY RAMP: This 1" tall modular entry ramp creates a smooth, sturdy surface for doorways, made of high strength lightweight aluminum with a slip-resistant surface. Size: 6.5" x 34" x 1" Usable height range: .75" - 1.25" Weight: 3 lbs. Capacity: 700 lbs.
- EASY INSTALLATION: Add & remove interchangeable extensions as needed to accommodate thresholds from .75” to 1.25”. A pivoting flap attaches to the top of the ramp for .25” of additional adjustability.
- ACCESS RAMPS FOR HOMES & CARS: Make your living space easier & safer with threshold ramps for doors that are a little too high, semi-permanent ramps & portable ramps for vehicles & temporary needs.
- INCREASE MOBILITY & SECURITY: Mobility solutions help you or a loved one regain confidence, freedom, & the ability to safely & independently access home or vehicle with less stress & more security.
- ACCESS ANYWHERE: Our products offer an array of temporary, portable & permanent mobility solutions from toilet lifts to ramps to homecare products to walker, scooter, wheelchair & crutch accessories.
- Package Dimensions: 27.305 H x 26.035 L x 26.67 W (centimetres)
- Package Weight: 1.224 kilograms
- Country of Origin : United States
- Fit type: Universal Fit
- ENTRY RAMP: This 4" tall modular entry ramp creates a smooth, sturdy surface for doorways, made of high strength lightweight aluminum with a slip-resistant surface. Size: 22.25" x 34" x 4" Usable height range: 3.75" - 4.25" Weight: 11 lbs. Capacity: 700 lbs.
- EASY INSTALLATION: Add & remove interchangeable extensions as needed to accommodate thresholds from .75” to 6.25”. A pivoting flap attaches to the top of the ramp for .25” of additional adjustability.
- ACCESS RAMPS FOR HOMES & CARS: Make your living space easier & safer with threshold ramps for doors that are a little too high, semi-permanent ramps & portable ramps for vehicles & temporary needs.
- INCREASE MOBILITY & SECURITY: Mobility solutions help you or a loved one regain confidence, freedom, & the ability to safely & independently access home or vehicle with less stress & more security.
- ACCESS ANYWHERE: Our products offer an array of temporary, portable & permanent mobility solutions from toilet lifts to ramps to homecare products to walker, scooter, wheelchair & crutch accessories.
- 【Lightweight & Portable】The wheelchair ramp is lightweight and portable threshold ramp, made from non-rust, slip-proof and water-resistant aluminum.
- 【Wheelchair ramps for doorways】This threshold ramp is made for doorways,small thresholds and are to be attached to the edge of the door threshold.Perfect for use in any area, both indoors and outdoors.
- 【Anti-slip surface】Surface of the threshold ramp is pasted with anti-slip film which is with high traction and anti-skid ability.
- 【Humanized design】Both sides in the top of the wheelchair ramp are perforated for easy installation. You can use the screws to fix it wherever you want to use.
- 【Specifications】Recommended using height:2''-3''.Load-bearing：650 lb. Dimensions: 12 inch L x 32 inch W.There is a change of old and new styles in our ramps. If you really mind, please buy carefully.
- THREE INCH HIGH: 35.5 inches wide Threshold ramp for any door, entry way or surface that requires an easy transition over an obstacle. Having trouble with a walker transitioning an entry way or moving about the homes? Need an outdoor wheel chair accessible solution?
- HEAVY: This heavy duty ramp weighs in at a 37.5 lbs so it is suitable for powered mobility scooters, wheelchairs and walkers. Shower entry thresholds. Any odor or rubber smell will dissipate quickly. INDOOR or OUTDOORS: Thresh hold Ramp is made of recycled rubber, and will work well in either environment. 3.5 inch riser is solid and wide for any electric motorized (or not) handicapp chairs. Bridge a small curb for handicapped accessibility . Scooter threshhold
- HOME or BUSINESS: Use in the front of your house or industrial property wherever a lip, sliding glass door, step or protruding edge is creating a trip hazard. You can trim the ramp if needed and mechanically fasten should it be necessary.
- Think beyond a home: Perfect for any transition such as garden shed, riding mower access, lawn power tools and accessories, sheds, garage, driveway or any small 1" rise doorways. Heavier than metal aluminium and portable flimsy folding ramps.
- SIZE: 35.5 inches wide x 18 inches deep x 3 inch tall
- Size: 43.3"Width X 8.3"Length X 1"Height
- Material: made from durable solid rubber, contours to floor which prevents sliding
- Smooth design with beveled edges for safe access from all sides.
- Slip-resistant surface and drain channels design added traction in both wet and dry conditions.
- Great for power scooters, wheelchairs, walkers and foot traffic
- ENTRY RAMP: This portable, stand-alone 36" Angled Entry Ramp features independently adjustable legs with swivel feet, allowing for vertical adjustment from 3-5/8" to 5-7/8" in height. Dimensions: 35.904” x 36.25” Height: 3.282" Weight: 15.15 lbs. Capacity: 700 lbs.
- SAFE & SECURE: This self-supporting ramp is ideal for doorways that swing in & out, uneven surfaces & single step rises. It's made of lightweight, durable aluminum with a slip-resistant tread surface.
- ACCESS RAMPS FOR HOMES & CARS: Make your living space easier & safer with threshold ramps for doors that are a little too high, semi-permanent ramps & portable ramps for vehicles & temporary needs.
- INCREASE MOBILITY & SECURITY: Mobility solutions help you or a loved one regain confidence, freedom, & the ability to safely & independently access home or vehicle with less stress & more security.
- ACCESS ANYWHERE: Our products offer an array of temporary, portable & permanent mobility solutions from toilet lifts to ramps to homecare products to walker, scooter, wheelchair & crutch accessories.
- Made of 100% recycled rubber
- Ramps are ADA compliant
- Can be installed on most surfaces including concrete, asphalt, wood, tile and marble
- Highest anti-slip rating in the market
- Made in the USA
Last update on 2020-09-27 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-09-27 / Affiliate links / Images from Amazon Product Advertising API
