9901509 – Loose Propane Supply Hose to Refrigerator – 2020 Jayco Jay Flight SLX Travel Trailers

April 28, 2020 NHTSA CAMPAIGN NUMBER: 20V238000

Loose Propane Supply Hose to Refrigerator

A propane leak can increase the risk of an explosion or fire.

 

NHTSA Campaign Number: 20V238

Manufacturer Jayco, Inc.

Components EQUIPMENT

Potential Number of Units Affected 1,641

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2020 Jay Flight SLX Travel Trailers manufactured in the Idaho facility. The propane supply hose connection to the refrigerator may be improperly tightened, possibly resulting in a propane leak.

 

Remedy

Jayco will notify owners, and dealers will conduct a leak test at the refrigerator connections, repairing them as necessary, free of charge. The recall began May 13, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9901509.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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Leak Inspection – LP Supply Line to Refrigerator

Bulletin Type:	Recall for Safety
Bulletin #(s):	20V-238 US Units 2020-189 Canadian Units

 

Publication Date:	May 2020
Make:	Jayco
Model:	Jay Flight SLX
Model Year:	2020

 

Incident:

The propane hose connection to the refrigerator may not be adequately tight. If this condition were to exist, there would be an increased risk a leak could develop and allow propane to escape that can result in an explosion or fire.

 

		All Units
Repair Scenarios	Operation Code	Hose Routing & Securement Inspection	LP Pressure Drop Test & Bubble Solution Test	Results of Initial Inspection	Additional Labor per Scenario	Total time allowed	Test Results	Next Steps	Additional Steps
1	9901509  RC024	0.3	0.4	Pass	N/A	0.7	PASS – No Leak Detected & No Drop in Pressure: Units that exhibit no leaks at the refrigerator connection and no drop in pressure during the 10-minute pressure drop test are acceptable.	None	None
2	9901509  RC025	0.3	0.4	Fail	0.4	1.1	FAIL – Leak is Detected & Drop in Pressure: If you detected a leak at the refrigerator connection, and a drop in pressure during the 10-minute test.	Submit a photo to Customer Service of the specific leak/bubbles locations (crimp, hex fitting…etc. Repair as directed and repeat all testing steps.	PASS – No Leak Detected & No Drop in Pressure: Units that exhibit no leaks at the refrigerator connection and no drop in pressure during the 10-minute pressure drop test are acceptable. FAIL – No Leak Detected & Drop in Pressure:If no leaks are detected, but there is a drop in pressure see scenario 3 for additional instructions.
3	9901509  RC026	0.3	0.4	Fail	+ 0.4 / Appl 3 Max	1.1  to 1.9	FAIL – No Leak Detected & Drop in Pressure: If there were no leaks detected at the refrigerator connection, but there was a drop in pressure detected during the 10minute test, you must conduct an additional bubble solution tests at each appliance connection.	Submit a photo to Customer Service of the specific leak/bubbles locations (crimp, hex fitting…etc. for each appliance connection with appropriate identification. Repair as directed and repeat all testing steps.	PASS – No Leak Detected & No Drop in Pressure: Units that exhibit no leaks at the refrigerator connection and no drop in pressure during the 10-minute pressure drop test are acceptable. FAIL – Leak Detected &/or Drop in Pressure:  Contact Jayco Custoer Service for directions.
4	9901509  RC027	0.3	0.4	Fail	0.4	1.1	FAIL –Leak Detected & No Drop in Pressure: If you detected a leak at the refrigerator connection, and no drop in pressure during the 10-minute test,	Submit a photo to Customer Service of the specific leak/bubbles locations (crimp, hex fitting…etc. Repair as directed and repeat all testing steps.	PASS – No Leak Detected & No Drop in Pressure: Units that exhibit no leaks at the refrigerator connection and no drop in pressure during the 10-minute pressure drop test are acceptable.

 

Affected Units:

L7580135-0194 L75V0125-0298 L77A0207-0278 L77J0255-0380 L75N0134-0296 L75W0175-0440 L77B0240-0434 L77K0132-0224 L75R0110-0308 L75X0051-0314 L77C0159-0254 L75T0117-0146 L75Y0051-0128 L77D0192-0314 L75U0159-0206 L75Z0198-0320 L77E0106-224

 

Step 1: LP HOSE & ROUTING INSPECTION

STEP 1. Perform Propane System Visual Inspection of hoses, securement and routings.

• Ensure hose routings are proper and not exposed to sharp edges.
• Ensure hoses securement is proper.
• Ensure hoses meet the minimum bend radius.

 

PROPANE SYSTEM

FLEXIBLE NON-METALLIC TUBING (HOSE)

 

Step 2: PERFORM PROPANE SYSTEM PRESSURE TEST

 

STEP 2: Perform a pressure test on the entire propane system for not less than ten (10) minutes in accordance with either of the enclosed Jayco test procedures.

 

During the pressure drop test, liberally apply a LP Gas Leak Detector Solution or (soap water mix*) solution on the hose joints and connection to the refrigerator.

 

When using a spray bottle to apply bubble leak solution, adjust the applicator nozzle to produce a sharp stream when activating the bottle’s trigger. Do not use a broad or finer mist setting, as this will not adequately cover the joint, connection or seal requiring visually inspection. The sharp stream will provide enough of the soapy mixture to produce bubbles if a leak is present as well as reaching into recessed joint and connection areas.

 

Never use solutions that contain ammonia, chorine or sodium (salt). These are corrosive to cooper and brass and can make the fittings brittle and become subject to cracking even when you wipe of the solution.

 

*You can make an effective bubble leak solution using the following ingredients:

Use a clean spray bottle container

• 32 O_z (946 ml) clean water
• 3 tablespoons / 1.5 O_z (44.4 ml) of quality dishwashing detergent
  • Ensure the detergent contains NO ammonia, chorine or sodium (salt)

• 2 tablespoons / 1 O_z (30 ml) of liquid glycerin (optional) May substitute 2 tablespoons light corn syrup o Bubbles will last longer and be easier to detect.
• While the solution can be used after mixing, it is better to allow the solution to meld rather than using immediately after mixing
  • The solution will not breakdown over time – the longer it sits it can produce better bubbles

 

Figure 1

 

• If you detect bubbles (Figure 1) at the areas of the refrigerator joints and connection take a photograph showing bubbles. Provide sufficient detail to describe precise location of the bubbles and send to Jayco Customer Service for further evaluation and instructions of repairs before implementing any corrective measures. This is necessary to determine any possible additional questions that could help our investigation process.

 

• If no bubbles appear at the refrigerator joints and connections, the refrigerator connection is demonstrated leak- free, and there is no observed drop in the LP system pressure no additional inspections or testing is required.

 

• NOTE: No drop in pressure is acceptable; leaks must be located and corrected. If any drop in the LP system test pressure is present during the ten (10) minute test, bubble leak (soapy water MIX*) solution will need to be applied to all appliance connections and hose joints to find the source of the leak. A photograph with sufficient details to showing the bubbles is to be sent to Jayco Customer Service before any corrective action is taken as we may have additional questions that will help our investigation process.
  • Repair as specified by Jayco.
  • Retest the system according to the full guidelines of either of the following test procedures until the entire system is proven to leak-free.
  • Thread seal compounds and thread seal tapes are never to be used to repair a leak on any flare fitting

 

JAYCO TEST METHODS AND PROCEDURES

 

Test Method One – Reference STP-0004 (Attached)

 

• Before conducting either test, the temperature of the ambient air and the piping system to be tested need to be nearly equal.
  • Starting with unequal temperatures could cause a drop in pressure that would potentially indicate a false test failure.
  • Also, be careful of sudden temperature changes. For example, when testing near an overhead door, on a day when the outside temperature is less than the inside of the service shop, the test results can be adversely affected by a blast of cold air, if the overhead door(s) were opened.

 

• After ensuring equalization of temperatures, connect the testing and monitoring apparatus; o At the main supply inlet disconnected from the regulator,

 

• Charge the system with air be sure the pressure is equalized throughout the system. o This can be done by opening a range burner momentarily and turning it off again after 2‐5 seconds.

 

• Begin the system test following the appropriate test procedure,

 

• ANY leak(s), detected, are required to be documented before repaired, o At least one photograph that has enough detail to show leak solution bubbles at the specific point of the leak.
  • Identify the RV serial number.

 

• Never use thread seal compounds or thread seal tape to repair a detected leak at any flare fitting joint.
• After the test, reconnect the main supply hose to the regulator outlet,

 

• Using a filled propane container energize the system,

 

• Liberally apply bubble (soapy water) solution to the connection, o Observe the applied fitting to ensure the final connection is proven leak-free.

 

Test Method Two – Reference STP-0004(A) (Attached)

 

• Before conducting either test, the temperature of the ambient air and the piping system to be tested need to be nearly equal.
  • Starting with unequal temperatures could cause a drop in pressure that would potentially indicate a false test failure.
  • Also, be careful of sudden temperature changes. For example, when testing near an overhead door, on a day when the outside temperature is less than the inside of the service shop, the test results can be adversely affected by a blast of cold air, if the overhead door(s) were opened.

 

• After ensuring equalization of temperatures, connect the testing and monitoring apparatus; o Remove the range top,
  • Remove a stovetop burner assembly from the burner spud,

 

• Connect the test apparatus to the burner spud,

 

• Charge the system with air be sure the pressure is equalized throughout the system.
  • This can be done by opening a range burner momentarily and turning it off again after 2‐5 seconds.

 

• With the test gauge is installed downstream of the range regulator reduce the system pressure by opening a burner valve control until the pressure is lowered to 8 in. ± 0.5 in. water column (1.99 kPa ± 0.125 kPa).

 

• Begin the system test following the appropriate test procedure,
• ANY leak(s), detected, are required to be documented before repaired, o At least one photograph that has enough detail to show leak solution bubbles at the specific point of the leak.
  • Identify the RV serial number.

• Never use thread seal compounds or thread seal tape to repair a detected leak at any flare fitting joint.
• After the test has been completed and the system verified as leak-free reconnect the range top burner, o Light the burner to ensure the burner is installed and operates correctly.

 

 

PROPANE SYSTEM TEST @ MAIN SUPPLY HOSE INLET

 

 

PROPANE SYSTEM TEST @

RANGE TOP BURNER SPUD

 

Jayco’s sole obligation under our limited warranty is to repair or replace defective materials and/or workmanship deemed our responsibility as determined by Jayco in our sole discretion. Jayco reserves the right to use new and/or remanufactured parts or materials of similar quality to complete any work, and to make parts and/or design changes as appropriate without notice to anyone. Jayco designs and/or materials changes are done without obligation to incorporate such changes in previously manufactured product. Jayco makes every reasonable effort to ensure field remedies will not adversely affect performance and/or safety of the unit. This field remedy is not intended to extend to future performance of this RV, or any of its materials, components or parts beyond the standard warranty period. The RV owner’s obligation to notify Jayco, or one of its independent, authorized dealers, of a claimed defect does not modify any obligation placed on the RV owner to contact Jayco directly when attempting to pursue remedies under state or federal law.  Jan. 2019.

903 South Main Street  •  P.O. Box 460  •  Middlebury, IN 46540

 

20V238 2020-189 LP Supply Line
May 2020

 

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Safety Recall:  20V-238       May 2020

 

IMPORTANT SAFETY RECALL    

This Notice Applies to Your Recreational Vehicle «vin»   

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain Model Year 2020 Jay Flight SLX travel trailers manufactured at our Idaho facility.

 

Reason for this recall	The propane supply hose connection to the refrigerator; may not have been adequately tightened during installation. A loose connection may allow propane to escape that can result in an explosion or fire.
Recall Remedy	A Jayco dealer will perform a leak test at the refrigerator connection in conjunction with an LP System Pressure Drop Test. If test results note a propane leak and/or drop in the propane system pressure, additional testing will be performed on all applicance connections to confirm they are tightened per specificaitons.
What we need you to do	Contact a Jayco Dealer ,as soon as possible, to schedule an appointment. The Recall Remedy is free of charge and may take up to 1 hour, depending on the results of the LP tests. Please report corrections/ changes to your contact information and/or owner  status  by completing  the Reply Form on the back of this letter and emailing to: compliance@jayco.com

 

If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800283-8267.   If you are unable to get this safety defect remedied without charge and/or within a reasonable amount of time after contacting your dealer and  Jayco customer service, you may want to contact NHTSA. To submit a written complaint contact the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800424-9153): or go to https://www.safercar.gov.

 

Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We certainly regret this inconvenience; however, your safety is our most important priority.

 

Sincerely,
Compliance Management
Jayco Towables

 

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Safety Recall: 20V-238                           May 2020

 

IMPORTANT SAFETY RECALL  

 

Dear Valued Dealer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2020 Jay Flight SLX travel trailers manufactured at our Idaho facility.

 

Reason for this recall	The propane supply hose connection to the refrigerator; may not have been adequately tightened during installation. A loose connection may allow propane to escape that can result in an explosion or fire.
Recall Remedy	Perform a leak test at the refrigerator connection in conjunction with an LP System Pressure Drop Test. If test results note a propane leak and/or drop in the propane system pressure, additional testing will be performed on all applicance connections to confirm they are tightened per specificaitons.
All pertinent information regarding this recall is available under the Applications > Recalls section of the website.   If you need further assistance, please Contact Customer Service at 800-283-8267
What we need you to do	Our records show the following units as affected by this recall, and as part of the current inventory at your Dealership. Please refer to unit listing enclosed with this letter.

 

Federal law requires the Recall Remedy completed on this unit prior to customer delivery.

If you sold this unit recently, please contact the owner immediately to inform them of this recall.  In addition, please register this unit by submitting the Warranty Registration information. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.

 

Sincerely,
Compliance Management
Jayco Towables

 

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1 Affected Product

Vehicle

MAKE	MODEL	YEAR
JAYCO	JAY FLIGHT SLX	2020

 

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11 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-20V238-1147.pdf 230.69KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-20V238-6143.pdf 368.065KB

 

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Miscellaneous Document-Recall Reply Form

RMISC-20V238-0394.pdf 564.16KB

 

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Defect Notice 573 Report

RCLRPT-20V238-4979.PDF 236.256KB

 

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Recall 573 Report – Amendment 1

RCLRPT-20V238-8427.PDF 236.342KB

 

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Recall Acknowledgement

RCAK-20V238-5169.pdf 428.739KB

 

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Remedy Instructions and TSB

RCRIT-20V238-0417.pdf 1741.037KB

 

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Recall Quarterly Report #1, 2020-2

RCLQRT-20V238-7479.PDF 211.13KB

 

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Recall Quarterly Report #2, 2020-3

RCLQRT-20V238-1700.PDF 211.232KB

 

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Recall Quarterly Report #3, 2020-4

RCLQRT-20V238-1186.PDF 211.32KB

 

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Recall Quarterly Report #4, 2021-1

RCLQRT-20V238-9802.PDF 211.426KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V238&docType=RCL

 

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