19E081 – Leaf Springs May Break – 3 Leaf Tapered Springs – Standen

December 2, 2019 NHTSA CAMPAIGN NUMBER: 19E081000

Leaf Springs May Break

If the leaf spring breaks, it can separate from the vehicle and become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 19E081

Manufacturer IMT Standen’s Limited Partnership

Components SUSPENSION

Potential Number of Units Affected 210

 

Summary

IMT Standen’s Limited Partnership (Standen) is recalling certain 3 Leaf Tapered Springs, part numbers 355-00 and TRA 2727, sold as aftermarket replacements for installation on dry van or refrigerated and flatbed trailers. The leaf springs may crack allowing the leaf springs to break prematurely.

 

Remedy

Standen will notify owners, and will replace the springs, free of charge. The recall is expected to begin in January 2020. Owners may contact Standen customer service at 1-403-258-7800.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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IMPORTANT SAFETY RECALL

RECALL NO. 19E-081

 

January 2020

 

Customer
Address
Address

 

Dear Standen’s Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

IMT Standen’s Limited Partnership (Standen’s) has decided that a defect which relates to motor vehicle safety exists in certain Taper Trailer Leaf Springs intended for aftermarket installation in dry van, refrigerated or flatbed trailers. We are notifying you because distribution records indicate that you may have purchased one of these products.

 

What Products are Involved?

This recall involves Standen’s Taper Trailer Part Number 355-00 (alternate TRA-2727) with Lot Number J977E. Figure 1 below illustrates the Part and Lot Number Identification marks.

 

Figure 1 Showing Part Number (355-00) and Lot Number (J977E) physically stamped into the ends of each leaf spring. The part may also have a temporary label with Alternate Part Number (TRA-2727).

 

What is the Problem?

Nonconforming steel supplied by a third-party supplier may have been used in the production of the subject leaf springs. As a consequence, the leaf spring could experience premature failure. If the leaf spring fails, there is a potential for portions of the leaf spring to break off and fall onto the roadway, presenting a road hazard and increasing the risk of a vehicle crash for other road users.  If the leaf spring fails, the vehicle operator may notice a reduction in ride quality.

 

What Should You Do?

Do not use the recalled product in your dry van, refrigerated or flatbed trailers.

If you installed a Standen’s Taper Trailer Part Number 355-00 (alternate TRA-2727) with Lot Number J977E, you should return the Leaf Spring to the place of purchase for replacement. Standen’s will refund the replacement part and reimburse other costs including ground freight and labor at industry standard shop rates under the following guidelines:

1. A photograph is provided showing the replaced part(s) matches Lot Number J977E (refer to Figure 1 on page 1 to identify the affected product.)
2. Work is completed by a Licensed Service Provider. The repair will take 2 hours.

Standen’s Leaf Springs that do not have Lot Numbers J977E stamped into the part are unaffected by this issue.

 

Questions or Concerns?

If you have questions or concerns about this recall, please contact Standen’s Quality Assurance Representative at Quality@standens.com. If you are unable to obtain a remedy without charge within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to https://www.safercar.gov.

Standen’s is taking this action in the interest of your safety and satisfaction with our products.  We apologize for any inconvenience and thank you for your attention to this matter.

 

Sincerely,

Quality Assurance
IMT Standen’s Limited Partnership (Standen’s)

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IMPORTANT SAFETY RECALL

RECALL NO. 19E-081

January 2020

 

Dear Standen’s Distributor:

We are writing to inform you that IMT Standen’s Limited Partnership (Standen’s) is conducting a safety recall of a small population of Taper Trailer Leaf Springs intended for aftermarket installation in dry van, refrigerated or flatbed trailers.

This recall involves Standen’s Taper Trailer Part Number 355-00 (alternate TRA-2727) from Lot Number J977E.

Parts were shipped to our distributors starting between approximately October 30, 2019 and November 15, 2019.

 

What is the Problem?

Nonconforming steel supplied by a third-party supplier may have been used in the production of the subject leaf springs. As a consequence, the leaf spring could experience premature failure. If the leaf spring fails, there is a potential for portions of the leaf spring to break off and fall onto the roadway, presenting a road hazard and increasing the risk of a vehicle crash for other road users.  If the leaf spring fails, the vehicle operator may notice a reduction in ride quality.

We note that normal wear and tear can, over time, also lead to failure of a leaf spring. We are taking this action because the nonconforming steel may cause a leaf spring to fail much earlier in the product life.

 

This issue is limited to Standen’s Taper Trailer Part Number 355-00 (alternate TRA-2727) with Lot Number J977E. Figure 1 below illustrates the Part and Lot Number Identification marks.

 

Figure 1 Showing Part Number (355-00) and Lot Number (J977E) physically stamped into the ends of each leaf spring. The part may also have a temporary label with Alternate Part Number (TRA-2727).

 

What Should You Do? 

• Product Remaining in Your Inventory: If any recalled leaf springs remain in your inventory, you should quarantine them and contact Standen’s Quality Assurance Representative for return authorization at Quality@standens.com.

IMPORTANT NOTE: Federal law prohibits the sale of the recalled products.

 

• Products You Sold to Other Resellers: If you sold the recalled products to reselling customers (such as installers and retailers), you must do the following: (1) forward a copy of this letter to them within five (5) business days of receipt, and (2) provide Standen’s Quality Assurance Representative with the contact information for the reselling customers to enable us to provide direct notification to those customers and track the recall’s progress. Reselling customers should provide consumer contact information to Standen’s Quality Assurance Representative at Quality@standens.com.
• Products You Installed or Sold to Consumers: If you sold the recalled product to consumers, you must immediately provide Standen’s Quality Assurance Representative the contact information for those consumers.  Standen’s will notify them using the attached letter, which advises consumers of the issue and provides return instructions.

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Please contact Standen’s Quality Assurance Representative if you have any questions about this recall.

We apologize for any inconvenience this may cause, but we are taking this action in the interest of our customers’ personal safety and satisfaction with our products. We appreciate your cooperation and prompt attention to this important matter.

 

Sincerely,

 

Quality Assurance
IMT Standen’s Limited Partnership (Standen’s)

Enclosure (Owner Letter)

 

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1 Affected Product

Equipment

BRAND	PART NO.	PRODUCTION DATES
STANDEN	3 LEAF TAPERED SPRING	10/18/2019 – 10/30/2019

 

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10 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-19E081-6042.pdf 633.114KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19E081-8702.pdf 705.86KB

 

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Recall 573 Report – Amendment 2

RCLRPT-19E081-1488.PDF 214.573KB

 

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Recall Acknowledgement

RCAK-19E081-4302.pdf 244.319KB

 

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Defect Notice 573 Report

RCLRPT-19E081-2004.PDF 214.571KB

 

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Recall Quarterly Report #1, 2020-1

RCLQRT-19E081-5869.PDF 211.122KB

 

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Recall 573 Report – Amendment 1

RCLRPT-19E081-8832.PDF 214.569KB

 

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Recall Quarterly Report #2, 2020-2

RCLQRT-19E081-6253.PDF 211.224KB

 

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Recall Quarterly Report #3, 2020-3

RCLQRT-19E081-2914.PDF 211.308KB

 

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Recall Quarterly Report #4, 2020-4

RCLQRT-19E081-1654.PDF 211.412KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19E081&docType=RCL

 

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