9901438 – Inadequate Venting for Gas Range – 2019 Jayco Eagle HT & Eagle Recreational Trailers

October 3, 2019 NHTSA CAMPAIGN NUMBER: 19V700000

Inadequate Venting for Gas Range

If propane gas continues to flow and is not properly vented, there is an increased risk of a fire.

 

NHTSA Campaign Number: 19V700

Manufacturer Jayco, Inc.

Components EQUIPMENT

Potential Number of Units Affected 637

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2019 Eagle HT and Eagle recreational trailers. The gas range does not vent outside.

 

Remedy

Jayco will notify owners, and dealers will install a range hood vent out the sidewall of the trailer, free of charge. The recall began November 18, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9901438.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

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Over the Range Microwave/Vent Hood – venting to outside

Bulletin Type:	Safety Recall	Publication Date:	November 2019
Recall  #:	19V-700 US 2019-503 Canada	Make:	JAYCO
Job Code:	9901500	Model(s):	Eagle Travel Trailer Eagle HT Fifth Wheel Eagle Fifth Wheel
Flat Rate:	1.5 hours	Model Year:	2019

 

Incident:	Microwave/Range Hood venting to outside of the trailer.
Affected Units:	2019 Eagle Travel Trailer K1EE0050-0064 2019 Eagle HT Fifth Wheel K1PB0051-0116  PR0051-0188 2019 Eagle Fifth Wheel K1WA0051-0130  WC0051-0092  WD0051-0087  WK0051-0152 WL0051-0188               WM0051-0099
Parts Kit # 19V-700	1- Vent, RNGHD OUT W/DMPR & COV 10 -Screw PH BLK #8 x 1.00” 1 –  Sleeve, Microwave Vent
Misc. Tools & Supplies:	Grease pencil or tape Screw gun with #2 philips bit, and #2 square drive bit Putty knife Pin nailer Putty stick Hole saw 1-1/2” Drill Side cutters Sawzall (reciprocating saw) Geocell MHRV 2300 sealant or equivalent Putty Tape 1/8” x 1.00” x 4 ft

 

REPAIR INSTRUCTIONS

 

FIG 1: 

• Over the range microwave that requires the outside vent.

 

FIG 2:

• Use a grease pencil or pieces of tape, and mark the current location of the microwave.
• Mark the right edge, and also where the bottom rests against the wall.

 

FIG 3:

• Mark the left edge and where the bottom rests against the wall.

 

FIG 4:

• Remove the piece of white trim across the top of the microwave opening (arrow).
• Use a putty knife to pry the staples loose. Save this piece for re-installation.

 

FIG 5:

• Remove the 3 screws holding the black stile in place above the microwave (arrow).
• Remove the stile and save for re-install
• Lift the microwave up and pull it out towards you to remove. Pull the cord out of the hole between the cabinets.

 

FIG 6:

• Turn the microwave around to work on the back panel.

 

FIG 7:

• Remove 3 Philips screws holding the top bracket in place (circled).
• Slide the top bracket toward the rear of the microwave to remove it.

 

FIG 8:

• Top bracket removed.
• Remove 1 Philips screw on the rear of the microwave, circled.

 

FIG 9:

• Left side plate.
• Remove the knockout plates for the fan motor.

 

FIG 10:

• Right side plate.
• Use the sidecutters to trim off the small tabs holding the plates in place.

 

FIG 11:

• Release the motor harness from the two clips holding it in place (arrows).
• The harness should just pull loose.

 

FIG 12:

• Lift the motor out of the cavity, and rotate it 180 degrees.
• Re-attach the fan harness to the other end of the motor to the 2 clips (circled).

 

FIG 13:

• Fans are visible in the holes left by the knockout plates.
• Harness will come up in the left corner as shown.

 

FIG 14:

• Reinstall the single screw to hold the motor in place.

 

• Reinstall the top bracket, with the 3 screws.
• Harness will come up in the left hand corner of the top bracket as shown.

 

FIG 16:

• Place the vent sleeve in slots and secure behind tabs.

 

FIG 17:

• Create a template using the measurements on the last page of the instructions.
• The template can be made out of a 19” x 24” scrap piece of cardboard.
• The template will have a rectangular hole, 4” x 10.75”.

 

FIG 18:

• Place the template on the inside of the trailer where the microwave was mounted to the wall.
• Offset the vent cutout to the left,as shown.
• Line up the bottom corners with the marks drawn previously on the wall (Fig 2 & 3).
• Marks are represented by the yellow lines on the photo.
• The top of the template should contact the ceiling of the slideout.
• Draw the rectangular hole on the wall.

 

FIG 19:

• Cut out the vent hole 4” x 10.75” as follows:
• Drill two 1.5” holes in opposite corners of the rectangular hole.
• Make sure the holes are inside the outline of the rectangle!
• Use a reciprocating saw to cut out the rectangular vent hole starting at one of the 1.5“ holes.
• Depending on the model of the trailer, the wall will be 1” to 1.5” thick.

 

FIG 20:

• Cover the opening in the wall with foil tape. All raw panel edges and styrofoam must be protected.

 

FIG 21:

• Install putty tape (approximately 3.5 to 4 ft) around the inner lip on all four edges of the rangehood vent.

 

FIG 22:

• Install the rangehood vent to the outside of the trailer over the rectangular vent hole.

 

FIG 23:

• To remove the curved vent cover, pry out at the left and right corners at the opening.
• Tabs on each end will unsnap when a little pressure is applied.

 

FIG 24:

• Push the vent upwards and the 3 tabs at the top will pop loose.
• The 3 arrows in the picture show the slots for the tabs on the top of the vent.

 

FIG 25:

• The vent should look like this with the curved hood piece removed.

 

FIG 26:

• Open the vent, and install ten #8 x 1” screws from the kit to secure the vent to the trailer.
• Trim any excess putty that squeezes out around the vent with a putty stick.

 

FIG 27:

• Replace the curved hood by sliding back on from the top, then snap the clips on each side at the bottom.
• Use Geocel clear sealant (or equivalent) and seal around all 4 sides of the vent.

 

FIG 28:

• Replace the microwave back into its location inside the trailer.
• Lift and set the microwave back on the rail on the wall where it was mounted originally.

 

 

FIG 29:

• Reinstall the black stile above the microwave, and the 3 screws removed previously.

 

FIG 30:

• Before reinstalling the trim, test the function of the microwave.
• Reinstall and staple the trim molding piece above the microwave removed previously.

 

 

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Safety Recall: 19V-700
November  2019

 

IMPORTANT SAFETY RECALL    

This Notice Applies to Your Recreational Vehicle 

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain Model Year 2019 Eagle travel trailers, Eagle and Eagle HT fifth wheels.

Reason for this recall	The over the range microwave/vent hood combination does not vent to the outside of the trailer.  Operating the range without proper ventilation, may not provide an adequate exchange of fresh air.  This could lead to a build-up of carbon monoxide inside the trailer, which could result in carbon monoxide poisoning or asphyxiation.
Recall Remedy	Modify the vent hood to vent to the outside of the trailer.
What we need you to do	Please contact an authorized Dealer as soon as possible to schedule an appointment. The Recall Remedy is  free of charge and should take approximately  ninety  minutes to complete.

 

If you had this repair completed prior to receipt of this recall notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.

If you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267.   If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.  Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

We certainly regret this inconvenience; however, your safety is our most important priority.

 

Sincerely,

Jayco Towables

 

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Safety Recall:  19V-700
November    2019

 

IMPORTANT SAFETY RECALL

 

Dear Valued Dealer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect, which relates to motor vehicle safety, exits in certain Model Year 2019 Eagle travel trailers, Eagle and Eagle HT fifth wheels.

Reason for this recall	The over the range microwave/vent hood combination does not vent to the outside of the trailer.  Operating the range without proper ventilation, may not provide an adequate exchange of fresh air.  This could lead to a build-up of carbon monoxide inside the trailer, which could result in carbon monoxide poisoning or asphyxiation.
Recall Remedy	Modify the vent hood to vent to the outside of the trailer.
All pertinent information regarding this recall is available under the Service and Parts Tab of our Website.  If you need further assistance, please Contact Customer Service at 800-283-8267.
What we need you to do	Our records show the following unit as affected by this recall, and as part of the current inventory at your Dealership.   Federal law requires the Recall Remedy completed on this unit prior to customer delivery.

 

VIN

 

If you sold this unit recently, please contact the owner immediately to inform them of this recall.  In addition, please register this unit by submitting the Warranty Registration information.

 

We certainly regret this inconvenience; however, our Customers’ safety is our most important priority.

 

Sincerely,

Jayco Towables

 

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1 Affected Product

Vehicle

MAKE	MODEL	YEAR
JAYCO	EAGLE	2019

 

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14 Associated Documents

Miscellaneous Document – 19V-700 2019-503 Order Form

RMISC-19V700-8522.pdf 160.158KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V700-8593.pdf 50.085KB

 

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Manufacturer Notices(to Dealers,etc)

RCMN-19V700-6347.pdf 186.496KB

 

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Recall Acknowledgement

RCAK-19V700-7586.pdf 244.703KB

 

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Recall 573 Report – Amendment 3

RCLRPT-19V700-6549.PDF 212.493KB

 

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Defect Notice 573 Report

RCLRPT-19V700-4612.PDF 212.495KB

 

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Recall 573 Report – Amendment 2

RCLRPT-19V700-4511.PDF 212.494KB

 

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Recall Quarterly Report #3, 2020-2

RCLQRT-19V700-6620.PDF 211.31KB

 

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Remedy Instructions and TSB

RCRIT-19V700-5457.pdf 897.487KB

 

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V700-7972.PDF 211.123KB

 

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Recall Quarterly Report #2, 2020-1

RCLQRT-19V700-8631.PDF 211.22KB

 

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Recall 573 Report – Amendment 4

RCLRPT-19V700-2603.PDF 212.499KB

 

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Recall Quarterly Report #1, 2019-4

RCLQRT-19V700-2270.PDF 211.117KB

 

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Recall Quarterly Report #4, 2020-3

RCLQRT-19V700-9396.PDF 211.416KB

 

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V700&docType=RCL

 

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