July 26, 2019 NHTSA CAMPAIGN NUMBER: 19E049000
Axles May Fracture/Loss of Vehicle Control
Fracture of the axle beam can cause a loss of vehicle control, increasing the risk of a crash.
NHTSA Campaign Number: 19E049
Manufacturer Meritor, Inc.
Components SUSPENSION
Potential Number of Units Affected 51
Summary
Meritor, Inc. (Meritor) is recalling certain Non Drive Front Steer Axles, model number FF967. The axles missed the heat treating operation during manufacturing, reducing their strength and possibly causing the axle beams to fracture.
Remedy
Meritor will notify the affected vehicle manufacturers, and will inspect and replace the axles, free of charge. The recall began August 28, 2019. Owners may contact Meritor customer service at 1-866-668-7221.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Technical Bulletin
TP-2000
Issued 06-19
Identifying and Replacing Non-Conforming Axle Beams on Meritor Front Non-Drive Steer Axles
Hazard Alert Messages
Read and observe all Warning and Caution hazard alert messages in this publication. They provide information that can help prevent serious personal injury, damage to components, or both.
WARNING
To prevent serious eye injury, always wear safe eye protection when you perform vehicle maintenance or service.
Park the vehicle on a level surface. Block the wheels to prevent the vehicle from moving. Support the vehicle with safety stands. Do not work under a vehicle supported only by jacks. Jacks can slip and fall over. Serious personal injury and damage to components can result.
Use a brass or leather mallet for assembly and disassembly procedures. Do not hit steel parts with a steel hammer. Pieces of a part can break off. Serious personal injury and damage to components can result.
How to Obtain Additional Maintenance, Service and Product Information
Refer to Maintenance Manual 2, Front Non-Drive Steer Axles; and Maintenance Manual MM-0409, Wheel-End Components, for additional information. To access these publications, visit Literature on Demand at Meritor.com.
Non-Conforming Axle Beam Identification and Replacement
This technical bulletin provides procedures for identifying and replacing non-conforming axle beams on Meritor front non-drive steer axles. You should only perform these procedures if you have been notified by the OEM. The OEM has determined which axles are suspect based on the VIN.
A Pre-Call Worksheet is provided at the end of this technical bulletin to assist in recording information.
Required Parts
If an axle requires replacement, contact the Meritor OnTrac™ Customer Call Center at 866-668-7221 or email the center at [email protected]meritor.com. OnTrac will ship you the required service kit.
Table A: Axle Specification Numbers included within this Program
| Meritor Axle Model Number | Kit Number |
| FF967NX30 | FRK-16-10173 |
| FF967NX31 | FRK-16-10174 |
| FF967NX32 | FRK-19-10206 |
| FF967NX33 | FRK-16-10175 |
| FF967NX35 | FRK-16-10176 |
| FF967NX36 | FRK-16-10177 |
| FF967NX37 | FRK-16-10178 |
Table B: Kit Contents
| Description | Part Number | Quantity |
| Finished I-beam Assembly | Per Model Specification | 1 |
| Hub Cap Gasket | 2208Y363 | 2 |
| Wheel Seal | A1205X2832 | 2 |
| Brake Backing Plate Hardware-Includes the following parts: | ||
| Brake Backing Plate Bolt | 15X1798 | 16 |
| Brake Backing Plate Nut | NL1121 | 16 |
| Brake Backing Plate Washer | 1229L4198 | 16 |
Identification Procedure
- Park the vehicle on a level surface. Block the wheels to prevent the vehicle from moving. Set the parking brake.
- On the front of the axle, find and record the forging date code and heat code stamped on the axle, and the axle serial number located on the identification tag on the center of the axle. It may be necessary to clean paint and debris from the area in order to see the numbers. Figure 1, Figure 2 and Figure 3.
- On the rear of the axle, find and record the machining code embossed on the left side of the axle. Figure 4. The last five digits of the code is the machining date code. Figure 5.
- Check for the following criteria to determine if the axle is affected.
- Forging Date Code = 14128
- Heat Code = CA
- Machining Date Code = 14214
- Axle serial number is on the list of affected axles. Refer to the table in the back of this publication.
- If the axle meets ALL of this criteria: The axle will need to be replaced according to the Replacement Procedures in this technical bulletin. Before you begin service, first contact the Meritor OnTrac™ Customer Call Center at 866-668-7221 or email the center at [email protected]meritor.com. Use the pre-call worksheet at the back of this technical bulletin to collect required information. OnTrac will create a case number and send you the kit required for service.
- If the axle does NOT meet ALL of this criteria: Follow the OEM’s program guidance to close out the program warranty claim. Note the heat code and axle serial number in the OEM claim comments. Return the vehicle to the owner.
Replacement Procedures
Removal
This procedure will require referencing OEM procedures for completion. Please acquire all needed references prior to starting the repair.
NOTE: Most of the hardware in this procedure will be reused. Make sure to perform procedures in a clean, orderly manner to make installation easier.
- Wear safe eye protection. Park the vehicle on a level surface. Block the wheels to prevent the vehicle from moving. Support the vehicle with safety stands.
- Remove both front tire and wheel assemblies.
- Remove both front drums.
- Remove both front hubs.
- Disconnect the air line to the air chamber.
- Disconnect the ABS sensor.
- Remove both front brake assemblies.
- Remove the cotter pin and nut from the steering arm end of the drag link.
- Remove the drag link socket from the steering arm. Leave the socket intact on the drag link.
- Support the I-beam. Remove the U-bolt nuts and washers. Remove the U-bolts.
- Remove the I-beam. Keep the right and left caster shims and other suspension hardware apart so they can be reinstalled on the same side they were originally located.
- Contact the Meritor OnTrac™ Customer Call Center at 866-668-7221 or email the center at [email protected]meritor.com. Inform OnTrac™ that the axle was removed and is ready for shipment back to Meritor. OnTrac™ will arrange for pickup.
Installation
- Place the new I-beam into position, ensuring that the metal tag is located toward the front of the vehicle. Reinstall the existing suspension components and shims on the side they were originally installed. Refer to the OEM service instructions for correct assembly procedures and specifications.
- Reinstall the drag link. Tighten the nut to the OEM specification. Secure the nut with a cotter pin.
- Install both brake assemblies. Make sure they are oriented in the same position as the original. Tighten the fasteners to specification. @
- Reconnect the ABS sensor cable.
- Reconnect the air line to the air chamber.
- Install the hubs.
- Install the new wheel seal provided in the kit.
- Measure and adjust the wheel end play. Refer to the OEM recommended instructions for adjusting the wheel end play and final nut torque specifications for the clamping pack used. Measure end play using a dial indicator to achieve the correct end play setting. Record final end play settings.
- Install the new hub cap gaskets provided in the kit.
- Fill the hubs with the OEM suggested lubricant. Check the lubricant level again prior to releasing the vehicle.
- Install the drums.
- Install the wheel and tire assemblies according to the OEM recommended instructions.
- Adjust the brakes.
- Grease the king pins and tie rod ends.
- Remove the vehicle from the stands.
- Perform an alignment.
- Release the vehicle to the end user.
- Complete the OEM program claim submittal.
TP-2000
Issued 06-19
Technical Bulletin
Identifying and Replacing
Non-Conforming Axle Beams on
Meritor Front Non-Drive Steer
Axles
3100H7860 Program
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Hazard Alert Messages
Read and observe all Warning and Caution hazard alert messages in
this publication. They provide information that can help prevent
serious personal injury, damage to components, or both.
WARNING
To prevent serious eye injury, always wear safe eye protection
when you perform vehicle maintenance or service.
Park the vehicle on a level surface. Block the wheels to
prevent the vehicle from moving. Support the vehicle with
safety stands. Do not work under a vehicle supported only by
jacks. Jacks can slip and fall over. Serious personal injury and
damage to components can result.
Use a brass or leather mallet for assembly and disassembly
procedures. Do not hit steel parts with a steel hammer. Pieces
of a part can break off. Serious personal injury and damage to
components can result.
How to Obtain Additional Maintenance,
Service and Product Information
Refer to Maintenance Manual 2, Front Non-Drive Steer Axles; and
Maintenance Manual MM-0409, Wheel-End Components, for
additional information. To access these publications, visit Literature
on Demand at Meritor.com.
Non-Conforming Axle Beam
Identification and Replacement
This technical bulletin provides procedures for identifying and
replacing non-conforming axle beams on Meritor front non-drive
steer axles. You should only perform these procedures if you have
been notified by the OEM. The OEM has determined which axles are
suspect based on the VIN.
A Pre-Call Worksheet is provided at the end of this technical bulletin
to assist in recording information.
Required Parts
If an axle requires replacement, contact the Meritor OnTrac™
Customer Call Center at 866-668-7221 or email the center at
[email protected]meritor.com. OnTrac will ship you the required service kit.
Table A: Axle Specification Numbers included within this
Program
Table B: Kit Contents
Meritor Axle Model Number Kit Number
FF967NX30 FRK-16-10173
FF967NX31 FRK-16-10174
FF967NX32 FRK-19-10206
FF967NX33 FRK-16-10175
FF967NX35 FRK-16-10176
FF967NX36 FRK-16-10177
FF967NX37 FRK-16-10178
Description Part Number Quantity
Finished I-beam
Assembly
Per Model
Specification
1
Hub Cap Gasket 2208Y363 2
Wheel Seal A1205X2832 2
Brake Backing Plate
Hardware-Includes the
following parts:
Brake Backing Plate Bolt 15X1798 16
Brake Backing Plate Nut NL1121 16
Brake Backing Plate
Washer
1229L4198 16
1 Affected Product
Equipment
| BRAND | PART NO. | PRODUCTION DATES |
| MERITOR | FRONT NON DRIVE STEER AXL | 05/26/2014 - 05/27/2014 |
7 Associated Documents
Recall Quarterly Report #2, 2019-4
RCLQRT-19E049-7653.PDF 211.214KB
Loading...
Reload document
Open in new tab Defect Notice 573 Report
RCLRPT-19E049-5887.PDF 213.869KB
Loading...Recall Acknowledgement
RCAK-19E049-4338.pdf 244.734KB
Loading...Recall Quarterly Report #3, 2020-1
RCLQRT-19E049-2048.PDF 211.3KB
Loading...Recall Quarterly Report #1, 2019-3
RCLQRT-19E049-4081.PDF 211.112KB
Loading...Remedy Instructions and TSB
RCRIT-19E049-4123.pdf 1002.316KB
Loading...Recall Quarterly Report #4, 2020-2
RCLQRT-19E049-5123.PDF 211.405KB
Loading...Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19E049&docType=RCL
For the most up to date documents from NHTSA for this Recall, click the lick above
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