“This site contains affiliate links for which OEMDTC may be compensated” |
September 18, 2019 NHTSA CAMPAIGN NUMBER: 19V662000
Trailer Brake Controllers Improperly Grounded
A trailer brake controller with improper grounding may result in the trailer intermittently braking when needed, increasing risk of a crash.
NHTSA Campaign Number: 19V662
Manufacturer Altec Industries Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 70
Summary
Altec Industries Inc. (Altec) is recalling certain 2019 LR7-Series aerial devices. The trailer brake controller may be improperly grounded.
Remedy
Altec will notify owners, and direct them to inspect the brake controller for proper grounding, and if applicable, correct any that are improperly grounded. The recall began November 4, 2019. Owners may contact Altec customer service at 1-877-462-5832. Altec’s number for this recall is CSN 737.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
IMPORTANT SAFETY RECALL
This notice applies to your vehicle. See attached serial number list
NHTSA Safety Recall
No. 19V-662
October 28, 2019
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act, and Canada Motor Vehicle Safety Act.
Altec Industries, Inc. has decided that a defect which relates to motor vehicle safety exists in certain units equipped with a trailer brake control. The trailer brake control may not be properly grounded on these units. The improper grounding can cause intermittent trailer braking resulting in death or serious injury.
Refer to CSN 737 for the items covered under the warranty policy. Altec will supply, free of charge, a wiring kit to correct this condition.
In order to determine if your unit is affected by CSN 737, compare the serial number of your unit with the list of affected units attached to the CSN/MAB. The repair can be performed by the customer or you may contact Altec at 1-877-GO-ALTEC (1-877-462-5832) for further assistance. The repair is expected to take 30 minutes to complete.
At any time, you may contact Altec at 1-877 GO ALTEC (1-877-462-5832) with your unit’s serial number to determine if there are any other outstanding notices.
For US owners: after contacting Altec, if you are still not able to have the safety condition remedied without charge and within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call toll-free 1-888-327-4236 (TTY: 1-800-424-9153) or go to https://www.safercar.gov.
For Canadian Owners: if you are still not able to have the safety condition remedied by your dealer within a reasonable time, please contact Altec Customer Service at 1-877-GO-ALTEC (1-877-462-5832).
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or retired the unit please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may be changed.
If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.
We are sorry to cause this inconvenience; however we are taking this action in the interest of your safety and continued satisfaction with Altec products.
Thank you for your immediate attention on this important matter.
CSN 737
Customer Service Notice
October 28, 2019
Units Affected: Chassis equipped with chassis trailer brake controllers
Trailer Brake Wiring Modification
Altec is committed to providing our customers reliable products from initial delivery throughout the useful life of the machine.
Altec discovered the wiring for trailer brake controls was not grounded properly on some units. The improper grounding of the brake controller may cause intermittent trailer braking during operation increasing the risk of death or serious injury.
Altec requires the trailer brake control on the affected units be inspected for proper grounding using the procedure beginning on Page 2. The inspection should be done no later than 30 days after receipt of this CSN. If the inspection shows an improper ground, the unit must be repaired no later than 60 days after the inspection. If the trailer brake control fails the inspection, do not tow any trailer equipped with electric trailer brakes until the repair is completed.
This repair is covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer’s warranty provider. Altec will perform the repair for free at an Altec facility. If the customer, or the customer’s warranty provider performs the repair, a warranty claim must be submitted to be reimbursed for the cost of the parts and/or labor. Altec will allow up to $53 for the labor to perform the inspection and the repair. Call 1-877-GO ALTEC (1-877-4625832) to schedule the work to be done by an Altec service technician. Customers are responsible for the travel costs of an Altec Mobile Service technician if the technician performs the inspection or repair at the owner’s location.
Inspection Procedure
Normal mechanics hand tools are required for the installation of this kit. Read and understand all steps of the instructions before beginning the procedure.
- Position the unit on a level surface, apply the parking brake and chock the wheels.
- Unhook any trailer from all trailer receptacles at the rear and close the receptacle covers.
- Sit in the cab with the doors closed. Turn the engine off and remove the keys from the
- The brake controller is usually mounted on or under the dash (refer to Figure 1). Move the lever or paddle to turn on the brake controller several times.
- Each time the lever is moved, an audible click (similar to a turn signal) should be heard from inside the brake controller.
- If a click is heard when the paddle is squeezed, the trailer brake controller is wired correctly and is properly grounded. The inspection is complete and the unit can be returned to service.
Figure 1 — Brake Controller
- If there is no click heard, the trailer brake controller is not grounded properly and the wiring must be modified. Order Wiring Modification Kit, part number 990969664, by calling 1-877GO ALTEC (1-877-462-5832). If the trailer brake control fails the inspection, do not tow any trailer equipped with electric trailer brakes until the kit is installed. If there is any doubt that the audible click is heard, perform the repair on the chassis.
- Complete the inspection form at the end of this CSN and return it to Altec.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
ALTEC | AERIAL DEVICE | 2019 |
8 Associated Documents
Recall Quarterly Report #1, 2019-4
RCLQRT-19V662-1722.PDF 211.136KB
Recall Quarterly Report #2, 2020-1
RCLQRT-19V662-5866.PDF 211.234KB
Recall Quarterly Report #3, 2020-2
RCLQRT-19V662-6280.PDF 211.319KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V662-3505.pdf 382.839KB
Recall 573 Report- Amendment 1
RCLRPT-19V662-9220.PDF 212.63KB
Recall 573 Report
RCLRPT-19V662-9329.PDF 212.63KB
Recall Acknowledgement
RCAK-19V662-6183.pdf 245.314KB
Defect Notice 573 Report
RCLRPT-19V662-8066.PDF 212.63KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V662&docType=RCL
- Digital display output setting, sync setting, brake overload or short connection
- Small compact design, mounts in any direction and no leveling is required
- Can operate up to an 8 braking system
- Advanced internal circuit protection
- Utilizes Plug-N-Play port for 2-plug adapters.Fit Type: Universal Fit
- Self-diagnostics features will illuminate LED readout when issues occur
- Requires T-connector to connect to vehicle (sold separately)
- Works proportionally in reverse
- Snap-in dash mounting clip and hardware included
- ELECTRONIC BRAKE CONTROLLER KIT: Provides automatic braking in any braking situation based on the intensity and rate at which you apply your tow vehicle’s brakes, thanks to an internal inertia sensor.
- EASILY INSTALL PLUG & PLAY: The Brake-EVN electric brake controller for trailer has a Plug & Play port for two plug adapters and a removeable electrical connector so the unit can be easily unplugged.
- EASY-TO-READ LED DISPLAY: The brake control for trailer features a digital LED display to show settings, real-time diagnostics, and alerts.
- MANUAL BRAKING AVAILABLE: If you ever need to manually apply the brakes, simply move the manual control lever to the left. The Brake-EVN will apply power to your trailer’s brakes up to the amount of power previously set.
- VEHICLE FIT: Ford, GM, Chevy, Dodge, RAM, Toyota, Jeep, and more with 2, 4, 6, and 8 brakes (1-4 axles). Vehicle-specific Tekonsha Plug & Play brake controller wiring harness sold separately.
- PORTABLE. The Echo trailer brake controller has a non-invasive install and is easily transferrable from one vehicle to another. It plugs into any 7-way connector, wirelessly links to your smartphone using Bluetooth
- SMARTPHONE-READY. The Echo brake controller wirelessly syncs with your Apple or Android phone, turning it into a brake controller interface with the Smart Control app (Warning: Avoid distracted driving. Only make adjustments when vehicle is stationary). Note: If Bluetooth connection is lost, the brake controller will continue to function safely, using the most recently programmed settings
- ZERO-TOOL INSTALL. Installing this trailer brake controller is as easy as plugging in a 7-way trailer wiring connector. It requires no tools, no extra wires and no hardware. A locking tab and strap keep it firmly connected. NOTE: Strap stored inside cap
- HIGHLY RESPONSIVE. Echo uses a triple-axis accelerometer to provide smooth, safe braking. It maintains responsive braking, even when your phone screen is locked, receives incoming calls or if the Bluetooth connection is lost
- VERSATILE. This electronic trailer brake controller easily transfers between vehicles and trailers and works on virtually any trailer with 1 to 2 axles (2 to 4 brakes). It is also fully compatible with cruise control, anti-lock brakes, low-voltage systems
- Rugged reliability meets everyday ease-of-use
- Perfect factory look with no more knee knocking
- Take full control when hauling
- Easy to install brake controller
- Time-based braking
- Mounts at any angle
- Percentage of braking power shown
- Plug-In Simple! wiring kit
- Intuitive vertical manual slide
- PROFESSIONAL TRAILER BRAKE CONTROLLER: We all know that brake controller is important for safe towing. The Briidea professional-grade brake controller provides you with the peace of mind to safely tow your trailer, without any concerns about braking. This greatly reduces the risk of accidents and damage to your vehicle
- TIME-DELAY TRAILER BRAKE CONTROLLER: Our time delay brake controller can activate the trailer brake by applying varying power within a set period of time, when the brake is activated, the LED display shows the gain setting at a glance to ensure your driving safety
- SAFETY PROTECTION & EASY TO USE: Our trailer brake controllers has advanced overcurrent protection, short circuit protection and fault detection for your road safety. With LED display, real-time display of your current Settings, output voltage and fault diagnosis, so that you can solve problems in a timely manner. Simple operation, just by adjusting the button or toggle the emergency manual switch can meet your traction needs
- EASY INSTALLATION: Including a mounting bracket and other accessories that can be installed in any position at any angle. Warm tips: it is recommended to place it under the dashboard to avoid the brake controller blocking your view while driving, allowing you to operate and monitor the activity of the trailer brake from the cab
- COMPATIBILITY: The trailer brake controller kit is compatible with any vehicle now your driving, designed to operate 1 to 4 braked axles (2- 8 brakes), ideal for light duty towing and Occasional towing, etc
- PROFESSIONAL TRAILER BRAKE CONTROLLER: We all know that brake controller is important for safe towing. The Briidea professional proportional brake controller kit provides you with the peace of mind to safely tow your trailer, without any concerns about braking. This greatly reduces the risk of accidents and damage to your vehicle
- PROPORTIONAL TRAILER BRAKE CONTROLLER: The Briidea proportional brake controller utilizes high-precision motion sensors to precisely adjust the trailer brakes based on the deceleration of your towing vehicle. Its boost function fine-tunes the braking force according to the weight distribution between your vehicle and trailer, ensuring a smoother and safer braking experience. Also, it reduces wear on both the trailer and the vehicle's braking system, promoting your safer driving
- SAFETY PROTECTION & EASY TO USE: Our electric trailer brake controller has advanced overcurrent protection, short circuit protection and fault detection for your road safety. With LED display, real-time display of your current settings, output voltage and boost display, so that you can solve problems in a timely manner. Simple operation, just by adjusting the button or toggle the emergency manual switch can meet your traction needs
- EASY INSTALLATION: Including a mounting bracket and other accessories that can be installed in any position at any angle. Warm tips: it is recommended to place it under the dashboard to avoid the brake controller blocking your view while driving, allowing you to operate and monitor the activity of the trailer brake from the cab
- COMPATIBILITY: The electric brake controller kit is compatible with any vehicle now your driving, designed to operate 1 to 4 braked axles (2- 8 brakes), it is especially suitable for heavy-duty towing and frequent trailer usage, including commercial trailers, travel trailers, cargo trailers, boat trailers, and more
- TIME-DELAYED DIGITAL BRAKE CONTROLLER: Applies braking power that ramps up, or increases over a period of time, at a fixed rate. This makes the Tekonsha Brakeman IV brake controller ideal for basic, light-duty towing needs
- EASILY INSTALL: The Brakeman IV trailer brake controller has a Plug & Play port for easy installation. As a time-based controller with a compact design, the unit can be installed above or below the dash, in any direction, as it is within reach of the driver
- EASY-TO-READ INDICATOR: Digital display shows settings, real-time comprehensive diagnostics, and short circuit protection. Red light means power increase to trailer brakes. Green light means secure connection with trailer "
- MANUAL BRAKING AVAILABLE: If you ever need to manually apply the brakes, simply move the manual control lever to the left. The Brakeman IV will apply power to your trailer’s brakes up to the amount of power previously set
- VERSATILE: The Brakeman IV digital brake controller is compatible with a wide range of vehicles including Ford, GM, Chevy, Dodge, RAM, Toyota, Jeep, and more with 2, 4, 6, and 8 brakes (1-4 axles). Vehicle-specific Tekonsha Plug & Play brake controller wiring harness sold separately
Last update on 2024-06-13 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.