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9901372 – 18V-072 2018-070 Underrated Safety Chain – 2017-2018 Jayco Eagle 333BHOK Travel Trailers
Recalls

9901372 – 18V-072 2018-070 Underrated Safety Chain – 2017-2018 Jayco Eagle 333BHOK Travel Trailers

oemdtc February 6, 2018 No Comments

January 29, 2018

Trailer Safety Chains may Fail

If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.

 

NHTSA Campaign Number: 18V072

Manufacturer Jayco, Inc.

Components EQUIPMENT

Potential Number of Units Affected 81

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.

 

Remedy

Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9901372.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


February 2018

IMPORTANT SAFETY RECALL
 This Notice Applies to Your Recreational Vehicle xxxx
NHTSA Recall Campaign # 18V-072

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2017 – 2018, Eagle 333BHOK (EC) travel trailers manufactured August 3, 2016 through October 19, 2017.

The safety chains installed by the manufacture of the A frame are underrated for the Gross Vehicle Weight Rating (GVWR) of the travel trailers.   The recalled units have safety chain load rating of 11,700 lbs.  when the correct load rating should be 16,200 lbs.   The underrated safety chains may break under normal use, increasing the risk of trailer separation from the tow vehicle, and therefore increasing risk of a crash with personal injury and/or property damage.

The recall remedy is for a Jayco dealer to replace the existing safety chains that are rated at 11,700 lbs.   with safety chains that are rated at 16,200 lbs.

The recall remedy will be at no charge to current owner and will take approximately a half an hour.     If you paid to have this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.  For more information or if you are unable to have this repair performed, please contact Jayco Customer Service at 800-283-8267 for assistance.

If you choose to take your vehicle to a non-Jayco dealer, they must contact Jayco prior to making the recall repairs for proper authorization and instruction.   Federal regulations require that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within ten days.

If, however, you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267.  If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov.

 

We certainly regret this inconvenience; however. your safety is our most important priority.

 

Sincerely,

Jayco Towable Division


2 Affected Products

Vehicle

MAKE MODEL YEAR
JAYCO EAGLE 2017-2018

 

 


12 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-18V072-2326.pdf 757.842KB

RCMN-18V072-2326

Defect Notice 573 Report

RCLRPT-18V072-8026.PDF 214.47KB

RCLRPT-18V072-8026

Recall Quarterly Report #1, 2018-1

RCLQRT-18V072-5700.PDF 214.496KB

RCLQRT-18V072-5700

Recall 573 Report-Amendment 2

RCLRPT-18V072-4554.PDF 214.473KB

RCLRPT-18V072-4554

Recall Acknowledgement

RCAK-18V072-5001.pdf 238.466KB

RCAK-18V072-5001

Remedy Instructions and TSB

RCRIT-18V072-4346.pdf 799.98KB

RCRIT-18V072-4346

Miscellaneous Document- Recall Parts Order Form

RMISC-18V072-3488.pdf 50.093KB

RMISC-18V072-3488

ISSUED Owner Notification Letter(Part 577)

RCONL-18V072-4216.pdf 141.021KB

RCONL-18V072-4216

Manufacturer Notices(to Dealers,etc)

RCMN-18V072-3715.pdf 137.256KB

RCMN-18V072-3715

Recall 573 Report- Amendment 1

RCLRPT-18V072-9302.PDF 214.472KB

RCLRPT-18V072-9302

Recall Quarterly Report #2, 2018-2

RCLQRT-18V072-4554.PDF 214.599KB

RCLQRT-18V072-4554

Recall Quarterly Report #5, 2019-1

RCLQRT-18V072-8594.PDF 211.523KB

RCLQRT-18V072-8594

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V072&docType=RCL


 

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Last update on 2022-07-05 / Affiliate links / Images from Amazon Product Advertising API

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