January 29, 2018
Trailer Safety Chains may Fail
If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 18V072
Manufacturer Jayco, Inc.
Components EQUIPMENT
Potential Number of Units Affected 81
Summary
Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.
Remedy
Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
February 2018
IMPORTANT SAFETY RECALL
This Notice Applies to Your Recreational Vehicle xxxx
NHTSA Recall Campaign # 18V-072
Dear Valued Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Jayco has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2017 – 2018, Eagle 333BHOK (EC) travel trailers manufactured August 3, 2016 through October 19, 2017.
The safety chains installed by the manufacture of the A frame are underrated for the Gross Vehicle Weight Rating (GVWR) of the travel trailers. The recalled units have safety chain load rating of 11,700 lbs. when the correct load rating should be 16,200 lbs. The underrated safety chains may break under normal use, increasing the risk of trailer separation from the tow vehicle, and therefore increasing risk of a crash with personal injury and/or property damage.
The recall remedy is for a Jayco dealer to replace the existing safety chains that are rated at 11,700 lbs. with safety chains that are rated at 16,200 lbs.
The recall remedy will be at no charge to current owner and will take approximately a half an hour. If you paid to have this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. For more information or if you are unable to have this repair performed, please contact Jayco Customer Service at 800-283-8267 for assistance.
If you choose to take your vehicle to a non-Jayco dealer, they must contact Jayco prior to making the recall repairs for proper authorization and instruction. Federal regulations require that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within ten days.
If, however, you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267. If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY: 1-800-424-9153): or go to http://www.safercar.gov.
We certainly regret this inconvenience; however. your safety is our most important priority.
Sincerely,
Jayco Towable Division
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| JAYCO | EAGLE | 2017-2018 |
12 Associated Documents
Manufacturer Notices(to Dealers,etc)
RCMN-18V072-2326.pdf 757.842KB
RCMN-18V072-2326Defect Notice 573 Report
RCLRPT-18V072-8026.PDF 214.47KB
RCLRPT-18V072-8026Recall Quarterly Report #1, 2018-1
RCLQRT-18V072-5700.PDF 214.496KB
RCLQRT-18V072-5700Recall 573 Report-Amendment 2
RCLRPT-18V072-4554.PDF 214.473KB
RCLRPT-18V072-4554Recall Acknowledgement
RCAK-18V072-5001.pdf 238.466KB
RCAK-18V072-5001Remedy Instructions and TSB
RCRIT-18V072-4346.pdf 799.98KB
Miscellaneous Document- Recall Parts Order Form
RMISC-18V072-3488.pdf 50.093KB
RMISC-18V072-3488ISSUED Owner Notification Letter(Part 577)
RCONL-18V072-4216.pdf 141.021KB
Manufacturer Notices(to Dealers,etc)
RCMN-18V072-3715.pdf 137.256KB
RCMN-18V072-3715Recall 573 Report- Amendment 1
RCLRPT-18V072-9302.PDF 214.472KB
RCLRPT-18V072-9302Recall Quarterly Report #2, 2018-2
RCLQRT-18V072-4554.PDF 214.599KB
RCLQRT-18V072-4554Recall Quarterly Report #5, 2019-1
RCLQRT-18V072-8594.PDF 211.523KB
RCLQRT-18V072-8594Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V072&docType=RCL
- new 2pcs 3/8" x 35" Grade 70 trailer safety chains with forged hook.
- Made by zinc plated alloy steel to prevent rust
- Included 1x forged hook with safety clip
- Using for heavy duty traile and gooseneck couplers
- Made by zinc plated alloy steel to prevent rust
- Durable steel safety chain for securing tow vehicle to trailer
- Include spring hook on each end
- Class I - 2,000 lb. capacity
- Meets SAE specifications
- 48" length
- 3/8" Heavy Duty Grade 70Tow Safety Chain at 35inch Length
- Grade 70 Forged 3/8" Clevis Grab Hook with Safety Clip
- Working Load Limit for each Chain with Hook is 6600lbs. (two trailer safety chains advised; each safety chain must meet or exceed the gross trailer weight)
- Zinc Plated alloy steel in Gold Finish for Weather Protection
- Package Includes: Two 35inch G70 3/8" Tow Chains and Two 3/8" Safety Hooks
- This sale includes 2 chains, each with a slip hook on each end
- Genuine Red Hound Auto
- 5/16 Inches x 36 Inches
- Trailer Heavy Duty Safety Chains Slip Hook
- Package length: 2.5 cm
- Package width: 8.9 cm
- Package height: 20.3 cm
- Product Type: OUTDOOR RECREATION PRODUCT
- Designed to work with OEM puck system hitches installed by Ford/GM/Nissan.
- Convenient handle locks in horizontal position to prevent accidental unlatching and provides a clean way to carry the gooseneck ball.
- All components are plated or stainless steel for corrosion protection.
- Safety chain anchors accommodate commercially available safety chain hooks.
- Made in America with a Limited Lifetime Warranty
- Two new 5/16" x 30" Grade 30 zinc plated steel trailer safety chains with S hook w/safety latche
- Made by zinc plated alloy steel to prevent rust
- Each chain includes one S hook with safety latche on one end
- Grade 30 standard
- Using for light duty trailer
- Hook at each end has a spring clip to prevent accidental disengagement
- Class II; meets all SAE specifications
- Note: for safety, 2 chains are required per trailer
- Attwood products are both compatible and reliable, engineered and built with a never-fail attitude
- Welded solid steel links with weather-resistant zinc-plated finish for dependable performance
- DEPENDABLE SAFETY. These trailer safety cables are designed to connect from your trailer to your vehicle to help resist complete vehicle-trailer separation in the event of a disconnection while towing
- EASY TO HANDLE. These safety cables come with a vinyl coating that protects them against the elements and makes them more comfortable to handle and use. When connecting safety cables for towing, two cables should be used
- SUPERIOR DURABILITY. These trailer safety cables are constructed from 3/8-inch diameter, high-strength steel cable and are protected with a vinyl coating to resist rust and corrosion in spite of the outdoor elements
- HIGH-STRENGTH. These trailer cables have a minimum break force of 7,500 lbs. (two trailer safety chains or cables advised; each safety cable must meet or exceed the gross trailer weight)
- READY TO COUPLE. For safe, secure coupling to the vehicle, these 44-inch long trailer cables come with two pre-attached safety chain hooks. The 17/32-inch snap hooks feature a spring-loaded lever for enhanced security
- Chain has a grade-70 rating and a minimum break force of 18,800 lbs. (two trailer safety chains advised; each safety chain must meet or exceed the gross trailer weight)
- 35-inch long trailer chain comes with safety chain hook. The 5/16-inch clevis hook features a spring-loaded lever for enhanced security
- Constructed from 5/16-inch diameter, high-strength steel links and is protected with a durable zinc plating to resist rust and corrosion in spite of the outdoor elements
- Designed to connect from your trailer to your vehicle to help resist complete vehicle-trailer separation in the event of a disconnection while towing
- Package Includes: Two 35inch G70 5/16" Tow Chains and Two 5/16" Safety Hooks
Last update on 2021-12-04 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-12-04 / Affiliate links / Images from Amazon Product Advertising API
