9901372 – 18V-072 2018-070 Underrated Safety Chain – 2017-2018 Jayco Eagle 333BHOK Travel Trailers

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January 29, 2018

Trailer Safety Chains may Fail

If the safety chains fail in the event of a detachment, the trailer would separate from the tow vehicle, increasing the risk of a crash.

 

NHTSA Campaign Number: 18V072

Manufacturer Jayco, Inc.

Components EQUIPMENT

Potential Number of Units Affected 81

 

Summary

Jayco, Inc. (Jayco) is recalling certain 2017, 2018 Eagle 333BHOK (EC) travel trailers. The safety chains on these vehicles are rated at 11,700 lbs, however the Gross Vehicle Weight Rating (GVWR) is 12,500lbs. In the event of a trailer detachment, the underrated safety chains may fail.

 

Remedy

Jayco will notify owners, and dealers will install safety chains that have a GVWR of 16,200lbs, free of charge. The recall began on February 8, 2018. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9901372.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 


February 2018

IMPORTANT SAFETY RECALL
 This Notice Applies to Your Recreational Vehicle xxxx
NHTSA Recall Campaign # 18V-072

 

Dear Valued Customer:

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

Jayco has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2017 – 2018, Eagle 333BHOK (EC) travel trailers manufactured August 3, 2016 through October 19, 2017.

The safety chains installed by the manufacture of the A frame are underrated for the Gross Vehicle Weight Rating (GVWR) of the travel trailers.   The recalled units have safety chain load rating of 11,700 lbs.  when the correct load rating should be 16,200 lbs.   The underrated safety chains may break under normal use, increasing the risk of trailer separation from the tow vehicle, and therefore increasing risk of a crash with personal injury and/or property damage.

The recall remedy is for a Jayco dealer to replace the existing safety chains that are rated at 11,700 lbs.   with safety chains that are rated at 16,200 lbs.

The recall remedy will be at no charge to current owner and will take approximately a half an hour.     If you paid to have this repair performed before you received this letter, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall.  For more information or if you are unable to have this repair performed, please contact Jayco Customer Service at 800-283-8267 for assistance.

If you choose to take your vehicle to a non-Jayco dealer, they must contact Jayco prior to making the recall repairs for proper authorization and instruction.   Federal regulations require that any vehicle lessor receiving this notice must forward a copy of this notice to the lessee within ten days.

If, however, you take your recreational vehicle to your dealer on the agreed service date and the dealer does not remedy this condition on that date or within three (3) days, please contact our Customer Service Department at 800-283-8267.  If after contacting your dealer and Customer Service you are not able to have the safety defect remedied without charge and/or within a reasonable time, you may wish to submit a written complaint to the Administrator, national Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590; or call the toll-free Vehicle Safety Hotline at 1-888-3274236 (TTY: 1-800-424-9153): or go to https://www.safercar.gov.

 

We certainly regret this inconvenience; however. your safety is our most important priority.

 

Sincerely,

Jayco Towable Division


2 Affected Products

Vehicle

MAKE MODEL YEAR
JAYCO EAGLE 2017-2018

 


12 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-18V072-2326.pdf 757.842KB

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Defect Notice 573 Report

RCLRPT-18V072-8026.PDF 214.47KB

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Recall Quarterly Report #1, 2018-1

RCLQRT-18V072-5700.PDF 214.496KB

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Recall 573 Report-Amendment 2

RCLRPT-18V072-4554.PDF 214.473KB

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Recall Acknowledgement

RCAK-18V072-5001.pdf 238.466KB

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Remedy Instructions and TSB

RCRIT-18V072-4346.pdf 799.98KB

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Miscellaneous Document- Recall Parts Order Form

RMISC-18V072-3488.pdf 50.093KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-18V072-4216.pdf 141.021KB

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Manufacturer Notices(to Dealers,etc)

RCMN-18V072-3715.pdf 137.256KB

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Recall 573 Report- Amendment 1

RCLRPT-18V072-9302.PDF 214.472KB

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Recall Quarterly Report #2, 2018-2

RCLQRT-18V072-4554.PDF 214.599KB

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Recall Quarterly Report #5, 2019-1

RCLQRT-18V072-8594.PDF 211.523KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V072&docType=RCL


 

“This site contains affiliate links for which OEMDTC may be compensated”
Bestseller No. 1
YATOINTO 2-Pack Grade 80 Trailer Safety Chain 35 Inch with 5/16'' Clevis Snap Hook and Chain Retainer | 21,000 lbs Break Strength | Transport Chain for Towing
  • 👍[ UPGRADE EQUIPMENT G80 ] -- Heavy duty grade 80 transport chain is made using high-strength, heat-treated alloy.G80 chains provide a higher safe working load than lower grade chains, but weigh the same.
  • 👍[ PROFESSIONAL DESIGN ] -- Designed for connecting from your trailer to your vehicle to help resist complete vehicle-trailer separation during a disconnect. When connecting safety chains for towing, two chains should be used.
  • 👍[ HEAVY DUTY CONSTRUCTION ] -- The high quality, standard link 5/16" size chain is heat-treated, and strength tested for superior quality. The chain retainer has a removable zinc-plated pin and cotter for easy chain installation and replacement.
  • 👍[ RELIABLE TRANSPORTATION ] -- This trailer safety chain has a grade-80 rating, providing exceptional tensile strength and resisting abrasions and wear from heavy cargo. Yellow zinc chromate finishes for corrosion protection and makes it easy for DOT officials to recognize.
  • 👍[ SAFE & COMPLIANT ] -- All our grade 80 chains and clevis snap hook is embossed with the proper markings to meet NACM standards. You will be compliant with any roadside inspection. Please feel free to us if you have any problems. (Each safety chain must meet or exceed the gross trailer weight!!!)
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  • 💪[ POWERFUL GRADE G80 ] -- Heavy duty grade 80 transport chain is made using high-strength, heat-treated alloy.G80 chains provide a higher safe working load than lower grade chains, but weigh the same.
  • 💪[ HEAVY DUTY CONSTRUCTION ] -- The high quality, standard link 3/8" size chain is heat-treated, and strength tested to ensure that the chain is not easy to break and operates more stable. Forged hook with safety clip at the chain end makes the trailer process safer.
  • 💪[ UPGRADE EQUIPMENT ] --The grade of the traction chain is Grade 80, with excellent tensile strength and long service life. Color zinc plating surface treatment, rust prevention and corrosion resistance,and makes it easy for DOT officials to recognize.
  • 💪[ DESIGN FOR SECURITY ] -- Designed for connecting from your trailer to your vehicle to help resist complete vehicle-trailer separation during a disconnect. With a 7,100 pound Safe Working Load and a 4:1 safety factor. It is very suitable for the towing of heavy vehicles and ships.
  • 💪[ PROFESSIONAL & COMPLIANT ] -- All our grade 80 chains and both G70 forged hooks are embossed with the proper markings to meet NACM standards. You will be compliant with any roadside inspection. Please feel free to us if you have any problems. (Do not exceed work load limit!!!
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  • EASY TO USE. When connecting safety chains for towing, two chains should be used. The safety chains should be crossed once underneath the coupler and hooked onto the trailer hitch receiver safety chain loops
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CURT 80010 48-Inch Trailer Safety Chain with 3/8-In S-Hooks, 2,000 lbs Break Strength
  • DEPENDABLE SAFETY. This trailer safety chain is designed to connect from your trailer to your vehicle to help resist complete vehicle-trailer separation in the event of a disconnection while towing
  • HIGHLY VERSATILE. Add versatile towing options to your vehicle with this class 1 trailer hitch. It provides a standard, square 1-1/4-inch receiver hitch and comes with a ball mount with a 3/4-inch ball hole to connect a small trailer
  • READY TO COUPLE. For safe, secure coupling to the vehicle, this 48-inch long trailer chain comes with two pre-attached safety chain hooks. The 3/8-inch S-hooks are fast and easy to install
  • EASY TO USE. When connecting safety chains for towing, two chains should be used. The safety chains should be crossed once underneath the coupler and hooked onto the trailer hitch receiver safety chain loops
  • CORROSION-RESISTANT. This trailer safety chain is constructed from 3/16-inch diameter, high-strength steel links and is protected with a durable zinc plating to resist rust and corrosion in spite of the outdoor elements
Bestseller No. 10
FITHOIST G80 Trailer Safety Chain 36 Inch | Tow Chain with 5/16'' Clevis Snap Hook | 2-Pack Heavy Duty Chain WLL 21,000 lbs for Towing
  • 💪[ POWERFUL GRADE G80 ] -- Heavy duty grade 80 transport chain is made using high-strength, heat-treated alloy.G80 chains provide a higher safe working load than lower grade chains, but weigh the same.
  • 💪[ HEAVY DUTY CONSTRUCTION ] -- The high quality, standard link 5/16" size chain is heat-treated, and strength tested to ensure that the chain is not easy to break and operates more stable. Forged hook with safety clip at the chain end makes the trailer process safer.
  • 💪[ UPGRADE EQUIPMENT ] --The grade of the traction chain is Grade 80, with excellent tensile strength and long service life. Color zinc plating surface treatment, rust prevention and corrosion resistance,and makes it easy for DOT officials to recognize.
  • 💪[ DESIGN FOR SECURITY ] -- Designed for connecting from your trailer to your vehicle to help resist complete vehicle-trailer separation during a disconnect. With a 4,900 pound Safe Working Load and a 4:1 safety factor. It is very suitable for the towing of heavy vehicles and ships.
  • 💪[ PROFESSIONAL & COMPLIANT ] -- All our grade 80 chains and both G70 forged hooks are embossed with the proper markings to meet NACM standards. You will be compliant with any roadside inspection. Please feel free to us if you have any problems. (Do not exceed work load limit!!!

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