| “This site contains affiliate links for which OEMDTC may be compensated” |
August 16, 2019 NHTSA CAMPAIGN NUMBER: 19V604000
If the beams fail, components may fall off and strike occupants, increasing risk the risk of an injury.
NHTSA Campaign Number: 19V604
Manufacturer Forest River, Inc.
Components EQUIPMENT
Potential Number of Units Affected 51
Summary
Forest River, Inc. (Forest River) is recalling certain 2019 Rockport box vans and service bodies, equipped with Uline Bulk Storage racks. Due to improper welding, the bulk storage beams may fail when loaded.
Remedy
Forest River will notify owners, and dealers will install replacement beams that were correctly welded, free of charge. The recall is expected to begin August 29, 2019. Owners may contact Forest River customer service at 1-574-522-7599 or Uline customer service at 1-800-295-5510 or email at customerservice@uline.com. Forest River’s number for this recall is 29-1074.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
August 5, 2019
Re: Product Recall— Bulk Storage Racking Shelf Beams
Bulk Storage Beams
Dear Customer:
We have been informed that our manufacturer of Bulk Storage Racking has issued a voluntary recall for Bulk Storage Beams manufactured between May 15, 2019, and July 10, 2019. Our records indicate that you purchased Bulk Storage Racking from Uline that may be affected by this recall. Please refer to the chart on the following page.
Our manufacturer discovered that the automated robotic welding system used for the Bulk Storage Beams could, on rare occasions, weld incorrectly. The weld bead that connects the beam and beam ends may not be centered along the seam between the components, leaving gaps or bubbling in the weld. As a result, the beam may fail when loaded. Please note, the uprights, particle boards/wire decking and shelf supports are not affected.
You can determine whether you have a defective beam by reviewing the examples provided in the Bulk Storage Beams Weld Reference Guide included with this letter.
Please remove product from your Bulk Storage Racking and inspect your beams immediately. In the event that you find your product to be defective or have any questions regarding this voluntary recall, please contact Uline’s Customer Service Department at 1-800-295-5510 or customer.service@uline.com for information on how to receive a replacement beam. We apologize for any inconvenience this may cause.
Sincerely,
Customer Service Department
Uline, Inc.
Please remove product from your Bulk Storage Racking and inspect your beams immediately. In the event that you find your product to be defective or have any questions regarding this voluntary recall, please contact Uline’s Customer Service Department at 1-800-295-5510 or customer.service@uline.com for information on how to receive a replacement beam.
| Item Number | Item Description |
| H-2873 | 72X24X72″ BULK STORAGE RACK |
Bulk Storaqe Beams Weld Reference Guide
Good Beam Example
A good beam will have a proper weld along the diagonal following the seam. There will be no visible gaps in the diagonal weld, and there may be one minimal gap in the bend that will measure 3/8″ or less.
Bad Beam Examples
A bad beam will typically have inconsistencies in the weld, such as gaps in the weld bead. A gap of 3/8″ or greater is considered defective.
A bad beam will typically have inconsistencies in the weld, such as bubbling or holes within the weld bead.
A bad beam will typically have inconsistencies in the weld, such as a weld that is visibly missing or off the seam.
IMPORTANT SAFETY RECALL
NHTSA RECALL: 19V604
<<VIN>>
<<OWNER NAME/DEALERNAME>>
<<ADDRESS>>
<<CITY>>, <<ST>> <<ZIP-XXX>>
08/26/2019
This Notice applies to your vehicle VIN listed above. Dear Forest River Customer:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act (US) and the Motor Vehicle Safety Act (Canada). Forest River – Office of Corporate Compliance (“OCC”) has decided that a defect, which relates to the motor vehicle safety, exists in certain 2019 model year Rockport RPAA1470 Work Trucks.
WHAT IS THE DEFECT/NONCOMPLIANCE?
According to the defect notice received from ULINE: “Our manufacturer discovered that the automated robotic welding system used for the Bulk Storage Beams could, on rare occasions, weld incorrectly. The weld bead that connects the beam and the beam ends may not be centered between the components, leaving gaps or bubbling in the weld.”
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
According to the defect notice received from ULINE: “As a result, the beam may fail when loaded.” Increasing the risk to personal injury and property damage.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
The remedy for this recall is available upon receipt of this notification. Forest River is notifying dealerships of the recall and providing dealers with the remedy instructions. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer without delay and request a service appointment to schedule the free remedy. The vehicle
Owner is responsible for making arraignments to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy.
You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is 2.00 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Rockport
Forest River, Inc.
Attn: WARRANTY MANAGER
2323 Middlebury St.
Elkhart, IN 46516
What if you no longer own this vehicle?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
| CONTACT | PHONE |
| Uline Customer Service | (800) 295-5510 |
| Uline Customer Service | customer.service@uline.com |
| Rockport Customer Service | (574) 327-2392 |
If you are still having difficulty getting your vehicle/towable repaired in a reasonable amount of time or without change, you may write to the following address:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 19V604
Sincerely,
Forest River, Inc.
Engineer
Office of Corporate Compliance
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| FOREST RIVER | ROCKPORT | 2019 |
9 Associated Documents
Recall Quarterly Report #3, 2020-1
RCLQRT-19V604-7502.PDF 211.304KB
Loading...
Reload document 
Open in new tab
Recall Acknowledgement
RCAK-19V604-8565.pdf 244.685KB
Loading...
Remedy Instructions and TSB
RCRIT-19V604-0389.pdf 223.981KB
Loading...
ISSUED Owner Notification Letter(Part 577)
RCONL-19V604-2834.pdf 184.915KB
Loading...
Miscellaneous Document-ULine NoD – NO ADDRESS
RMISC-19V604-1835.pdf 843.171KB
Loading...
Defect Notice 573 Report
RCLRPT-19V604-8232.PDF 213.75KB
Loading...
Recall Quarterly Report #2, 2019-4
RCLQRT-19V604-6565.PDF 211.22KB
Loading...
Recall Quarterly Report #1, 2019-3
RCLQRT-19V604-9996.PDF 211.122KB
Loading...
Recall Quarterly Report #4, 2020-2
RCLQRT-19V604-1237.PDF 211.41KB
Loading...
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V604&docType=RCL
| “This site contains affiliate links for which OEMDTC may be compensated” |
- Ideal: Our rack provides a long-lasting and stable storage solution and is recommended for harsh environments like chemical, cooler, freezer, high humidity, and outdoor applications
- Durable: Our heavy-duty pallet rack shelving unit has a high-strength steel construction and is rust and corrosion resistant
- Secure: The beams have 3 rivet connection which locks the beams into the teardrop punched uprights to ensure rack integrity
- Simple: This pallet rack minimizes the headache of assembly. Shelving Inc. designs all shelves with quick and simple assembly in mind.
- Our 2-tier starter unit includes 2 frames and 4 beams; the wire decking is NOT included
- MASSIVE CAPACITY & DURABLE MATERIAL: The 3-tier storage shelf is made of heavy duty steel, which offers a high total weight capacity of 4650 lbs to satisfy all your storage needs.The Fleximounts uses steel wire deck which is odorless and sets it apart from particle boards which have a strong smell and are easily mildewed.
- ADJUSTABLE SHELVES: The distance of the wire deck between each tier can be adjusted, so you can adjust the height as you need. You can also horizontally join two racks together and place a shelf in between to achieve racks in different styles for aesthetic.
- EASY TO ASSEMBLE: The storage rack is easy to assemble because two uprights come with pre-installed horizontal and diagonal support beams. All you need is a two-end universal spanner, which is included in the package. The instructions are also included for easy assembly.
- MULTI-SCENE USE: This 3-tier shelving unit provides ample storage and can be used perfectly in a variety of settings. Its versatility makes it ideal for usage in garages, warehouses, basements, pantry cabinets, kitchens, etc. You can use this shelf for storing water tanks, storeroom, food cans, tools, work equipment or anything else you want to organize.
- SAFE & STABLE: Locking pins ensure crossbeams stay seated and each of the 3 shelves features a total of 4 support straps to prevent twisting or spreading under heavy loads. Moreover, each steel wire deck is fixed by screws to prevent from sliding.
- [ MONSTER SIZE & HEAVY DUTY ] : ① It is 47.7"W wide size and can store any large things enough. ② The Z-beam can be installed underneath board to hold the support beam more firmly. ③ According to the number of installations of Z-beam, the load capacity per tier increases, so you can store heavy duty in a sturdy and stable. Please refer to Product Description about a load capacity per tier.
- [ STRONG & SAFE MATERIALS ] : ① It is made of high-quality 0.35" thick MDF boards and high intense premium steel made of hot rolled from Korea for long-lasting use with unchangeable performance. ② The surface is covered with premium powder coating very thick without toxic six heavy metals. Also, sixteen post-caps (sufficient quantity for separating into 2-modules to use) are included for your floor from being scratched.
- [ EASY TO ASSEMBLE & HEIGHT ADJUSTABLE ] : Its design is bolts & nuts free, so you can assemble easily and intuitively in 10 minutes by lightly pressing it even with your hands or a rubber hammer (not included). Each tier can be freely adjusted the shelf up and down according to the size of the item, so you can create customized storage space. (Adjustable at every 1.18 inches).
- [ VERSATILE MULTIPURPOSE SHELVES ] : You can not only use a standing shelving unit vertically, but also freely convert it into horizontal two Modules such as a workbench. It will help you to create and enlarge more additional space because this shelves show off the best storage efficiency With minimal space, so it is perfect for garages, warehouses, basements, shed, kitchen, living room, pantry, closet, bedroom, office, and more.
- [ UNIQUE BENEFIT OF ONLY HOMEDANT ] : ① You can assemble support beam in three styles (3B style) depending on what types of things you load on the shelves. ② Provide all purchasing customer special gift (J-hook, Post-fixing clips). For more information, please refer to Product Description. ※ You can download the Installation Manual in "Product guides and documents" at the bottom of product description.
- 【FIRM FRAME, FINE PERFORMANCE】 Our overhead garage storage rack is made of heavy-duty cold rolled steel with 2mm thick long beams, providing max. 600 lbs load capacity. The powder-coating surface offers a stylish appearance and outstanding rust and scratch resistance. In addition, featuring upgraded diagonal braces and reinforced crossbeams, this ceiling storage rack can effectively avoid shaking and deformation.
- 【EASY ASSEMBLY, QUICK START】This garage ceiling storage rack adopts a simplified installation structure so that one person can handle the installation effortlessly. A positioning paper is provided for your drilling convenience. After drilling holes on marks in the paper, install ceiling brackets, columns, main beams, crossbeams, and diagonal braces with screws in sequence. After that, place the wire deckings, and the rack is ready to use.
- 【ADJUST TO PERFECT HEIGHT】Worried the rack doesn’t fit your garage? Our ceiling storage rack is free to adjust the height at the range of 22-40 inches to satisfy your demand. It provides up to 106.7 cu.ft storage zone, allowing you to place all the seasonal and unused items.
- 【HANG YOUR ITEMS WITH HOOKS】4 extra hooks are included for your additional storage needs. Every hook can bear 50 lbs weight capacity. The garage hanging storage rack is convenient for you to hang your bags, bikes, folding chairs, and other items. Free up your room and floor from clutter, and let our racks be the storage zone for your home.
- 【MAXIMIZE GARAGE SPACE】The ceiling-mounted design brings you the perfect storage solutions to help you organize and take advantage of unused space in your garage or home. Clean up the items piled up on the ground or the work tables, store them on the rack, and bid farewell to the messy garage.
- SIMPLE ORGANIZATION - Rack safely and conveniently store shoring beams, load bars, ratchet straps, shovels, and other equipment inside a trailer or on a wall. The Yellow Rack keeps your equipment out of the way, helping you maneuver safely.
- EASY ATTACHMENT - Bolt the load lock holder to the wall of your truck, trailer, or warehouse with its two spring E-Track fitting clips. This attaches to horizontal E-Track or 24"-to-center vertical E-Track rails (not included).
- DURABLE - These enclosed trailer racks are manufactured in a rubberized, nylon polymer that's steel-reinforced for flexibility, yet is rigid enough to hold up to 6 load bars.
- IDEAL TRAILER ACCESSORY - The cargo bar holder maintains a secure grip when attached and securely holds load locks, E-Track shoring beams, and other equipment. Use this handy tool for long distance and short trips or when you need easy organization.
- SPECS - (1) Yellow Rack | Material: Steel-Reinforced Rubberized Polymer | Length: 26.75" | Depth: 4.13" | Includes 1 Retention Rod and 2 Metal Spring E-Track Fitting Clips | Color: Yellow | Product Weight: 2.1 lbs
- 【Durable & Secure】 Our overhead garage storage rack is made of heavy-duty cold rolled steel with 2mm thick long beams, providing max. 600 lbs load capacity. The powder-coating surface offers a stylish appearance and outstanding rust and scratch resistance. In addition, featuring upgraded diagonal braces and reinforced crossbeams, this ceiling storage rack can effectively avoid shaking and deformation.
- 【Easy Assembly】 This garage ceiling storage rack adopts a simplified installation structure so that you can handle the installation effortlessly. A positioning paper is provided for your drilling convenience. After drilling holes on marks in the paper, install ceiling brackets, columns, main beams, crossbeams, and diagonal braces with screws in sequence. After that, place the wire deckings, and the rack is ready to use.
- 【Height Adjustable】Worried the rack doesn’t fit your garage? Our ceiling storage rack is free to adjust the height at the range of 22-40 inches to satisfy your demand. It provides up to 106.7 cu.ft storage zone, allowing you to place all the seasonal and unused items.
- 【Come with Hooks】4 extra hooks are included for your additional storage needs. Every hook can bear 50 lbs weight capacity. The garage hanging storage rack is convenient for you to hang your bags, bikes, folding chairs, and other items. Free up your room and floor from clutter, and let our racks be the storage zone for your home.
- 【Maximize Garage Space】The ceiling-mounted design brings you the perfect storage solutions to help you organize and take advantage of unused space in your garage or home. Clean up the items piled up on
- [Superior Upgrade Laminated Board ]: Say goodbye to worrying about water damage and humidity and flimsy shelves that warp or split. This is not only designed with a much thicker laminated board for durability to withstand water damage and can be used in areas with high humidity but also looks great and feels soft to the touch. Plus, it's easy to manage - if any contaminants get on the surface, simply remove them without any pesky stains or seepage.
- [ MONSTER SIZE & Z-BEAM FOR HEAVY DUTY ] : 1. With its 48.1."W x 1.6.5"D x 71..3"H wide size, it provides ample storage space for large items. 2. The Z-beam can be securely installed underneath the laminated board, enhancing the stability of the support beam. 3. As the number of Z-beam installations increases, the load capacity per tier also increases, allowing you to store heavy-duty items with confidence. Please refer to the Product Description for specific load capacity details.
- [ EASY ASSEMBLY ] : 1. You just slide and fix the frame in the post hole (a Mallet is included). 2. We provide assembly manuals and videos to make assembly a breeze. Check out the assembly video in the product images or download the Installation Manual in "Product guides and documents" at the bottom of the product description.
- [ MULTIPURPOSE & ADJUSTABLE HEIGHT ] : 1. Our shelves can be used as 2. shorter units or stacked for a tall shelving unit. 2. They're perfect for the kitchen, pantry, cellar, closet, bathroom, garage, warehouse, outdoor shed, school, hospital, office, and shop. 3. Each tier can be adjusted to fit your items, thanks to the hidden secret holes inside the post with grooves 1.18 inches apart.
- [ CUSTOMIZABLE SHELF STYLES ] : This versatile shelving unit offers multiple styles, including Basic-style, Basket-style, and Blended-style, to create the perfect storage solution for your needs.
- • Rack safely and conveniently stores shoring beams, load bars inside a trailer
- • Attaches to horizontal E-track or 24" -to-center vertical E-track (not included)
- • Material: Steel-reinforced rubberized polymer
- • Dimensions: 26.75" L x 4.13" D
- • Quantity: Includes 1 retention rod, 2 metal spring fitting clips
Last update on 2024-06-18 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.