“This site contains affiliate links for which OEMDTC may be compensated” |
March 25, 2019 NHTSA CAMPAIGN NUMBER: 19V230000
Back Up Camera Display Image may be Reversed
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 19V230
Manufacturer Kovatch Mobile Equipment Corp.
Components BACK OVER PREVENTION
Potential Number of Units Affected 4
Summary
Kovatch Mobile Equipment Corp. (KME) is recalling certain 2017 KME commercial rescue and 2019 KME commercial tanker vehicles equipped with an ASA Electronics backup camera display. The display may revert back to the factory default settings, which may cause the camera image to be reversed.
Remedy
KME will notify owners, and dealers will install a harness/relay/capacitor module to prevent the image from reversing. The recall began May 17, 2019. Owners may contact KME customer service at 1-800-235-3928.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
May 17, 2019
Name
Address
City, ST ZIP
IMPORTANT SAFETY RECALL NOTICE: 19V230
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s):
Dear KME Vehicle Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Why is a recall being conducted?
KME has decided that a defect which relates to motor vehicle safety exists in certain model year 2017-2019 KME Commercial vehicles manufactured from December 2017 through December 2018 equipped with certain Voyager Mirror Monitors.
The supplier of the monitors, ASA Electronics, notified KME that as the Voyager Mirror monitor powers up at a specific time it loads the user defined settings. If the power up sequence is interrupted by a power drop at a precise time, the monitor may not be able to load the user settings and will load the default settings which will reverse the image on the monitor. The user defined setting for image is “NORMAL”. The factory default setting for image is “MIRROR”. The monitor image will stay in “MIRROR” mode until the user selects “NORMAL” in the settings.
Other effects of the factory default settings being loaded is shown below.
- When the unit powers up using the factory default settings, the mirror monitor Auto On will be OFF. The Monitor, if the factory default settings are loaded, has to be manually turned ON instead of coming on by itself.
- When the user manually turns ON the unit, the factory default for volume will be at 50% instead of 0 (user-defined) which allows outside noise.
- At this point the default of the image is inverted or put into Mirror mode (Safety issue).
- This would all happen before the driver puts the vehicle in Drive (if they notice the monitor is actually turned OFF).
Under the factory default setting, the monitor image is a mirror image of the normal image (left and right are reversed). This reversal could influence the driver to make a decision that could lead to a crash.
What are we doing about the problem?
ASA Electronics will work with KME, KME dealers, and vehicle owners to implement a field repair program at no cost to the vehicle owner. ASA Electronics estimates that the repair will take approximately 0.75 hrs.
What should you do?
If you receive this notification, please contact your KME Dealer or KME Customer Service at (570) 6695230 to schedule an appointment to have your vehicle(s) remedied.
INCLUDED WITH THIS LETTER IS AN OWNER RESPONSE CARD TO BE FILLED OUT AND RETURNED TO KME. Please have your Truck VIN or GSO available. After the repair has been completed, please fill in the appropriate information on the enclosed Owner Response Postcard, sign it, and return it to:
Mail: KME, One Industrial Complex, Nesquehoning, PA 18240
E-mail: bpolgrean@kmefire.com
Fax: (570) 669-5182
What if you no longer own this vehicle?
If you are not the current owner of the vehicle, please indicate this on the Owner Response Postcard and return the card to us.
Federal law requires any lessor who receives a notification of a safety related defect or noncompliance pertaining to any leased motor vehicle shall send the notice to the lessee within 10 days. If you are no longer the owner of this vehicle, please provide us with any contact information so we may contact the new owner.
If you have already paid to have your vehicle repaired for this condition, you may be eligible for reimbursement of the charges you paid for the repair or replacement of components. To learn more about what you need to do to obtain reimbursement, contact our customer service department.
If after having attempted to take advantage of this recall you believe you have not been able to have your vehicle remedied without charge and within a reasonable amount of time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Ave., S.E., Washington, D.C., 20590; or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this safety recall may cause, but your safety is our first concern.
Sincerely,
KME, Inc
April 30, 2019
SAFETY RECALL NOTICE: 19V230
TO: Affected KME Dealers
KME has decided that a defect which relates to motor vehicle safety exists in certain model year
2017-2019 KME commercial vehicles manufactured from December 2017 through December 2018 equipped with certain Voyager Mirror Monitors.
The supplier of the monitors, ASA Electronics, notified KME that as the Voyager Mirror monitor powers up at a specific time it loads the user defined settings. If the power up sequence is interrupted by a power drop at a precise time, the monitor may not be able to load the user settings and will load the default settings which will reverse the image on the monitor. The user defined setting for image is “NORMAL”. The factory default setting for image is “MIRROR”. The monitor image will stay in “MIRROR” mode until the user selects “NORMAL” in the settings.
Other effects of the factory default settings being loaded is shown below.
- When the unit powers up using the factory default settings, the mirror monitor Auto On will be OFF. The Monitor, if the factory default settings are loaded, has to be manually turned ON instead of coming on by itself.
- When the user manually turns ON the unit, the factory default for volume will be at 50% instead of 0 (user-defined) which allows outside noise.
- At this point the default of the image is inverted or put into Mirror mode (Safety issue).
- This would all happen before the driver puts the vehicle in Drive (if they notice the monitor is actually turned OFF).
Under the factory default setting, the monitor image is a mirror image of the normal image (left and right are reversed). This reversal could influence the driver to make a decision that could lead to a crash.
Owners will be notified by mail about the recall and will be instructed to contact their KME Dealer or KME to have their vehicle remedied. ASA Electronics will work with KME, KME dealers, and vehicle owners to implement a field repair program at no cost to the vehicle owner. ASA Electronics estimates that the repair will take approximately 0.75 hrs.
Please be reminded that it is a violation of Federal law for you deliver a new motor vehicle or any new or used item of motor vehicle equipment covered by this notification until this defect has been remedied. Substantial civil penalties apply to violations of this law.
Your assistance with this recall is appreciated. Should you have any questions or concerns, please contact KME Customer Service at (570) 669-5230.
Sincerely,
KME, Inc.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
KME | COMMERCIAL RESCUE | 2017 |
KME | COMMERCIAL TANKER | 2019 |
7 Associated Documents
Recall Acknowledgement
Defect Notice 573 Report
RCLRPT-19V230-4716.PDF 216.284KB
Manufacturer Notices(to Dealers,etc)
ISSUED Owner Notification Letter(Part 577)
RCONL-19V230-8106.pdf 146.513KB
Recall Quarterly Report #1, 2019-2
RCLQRT-19V230-6599.PDF 211.137KB
Recall Quarterly Report #2, 2019-3
RCLQRT-19V230-4373.PDF 211.239KB
Recall Quarterly Report #3, 2019-4
RCLQRT-19V230-1756.PDF 211.323KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V230&docType=RCL
- 【Plug and Play】The backup camera and monitor are connected directly via a 4-pin cable with a power cord connector. When the vehicle is in reverse gear, it is powered by the reverse light or can be directly connected to the 12V fuse box or cigarette lighter/power point/ignition switch for continuous use.
- 【Stable Signal Transmission】Provides HD 1080P image, stable signal, and system is not affected by interference. Compared to wireless backup cameras, wired backup camera for truck have better signal.
- 【IP69 Waterproof & High-Temperature Resistant】The back up camera systems for truck adopts the latest sealing technology, has IP69 waterproof function, no need to worry about water or fog into the lens. It can also withstand the extreme temperature of -22°F to 176°F, ensuring normal operation in both heat and cold and making driving more convenient and safe.
- 【DIY Parking Grid Lines and Image Flip 】You can adjust the car backup camera parking line's width, moving Left/Right/Up/Down to make it fits for the real condition. You can also turn it off if you do not want it. The image can be flipped between mirror (rear view) and facing (front view). You can use the camera as rear backup camera or front camera optional.
- 【Easy to Setting】Vehicle backup cameras come with an HD 4.3 Inch LCD monitor. You can rotate it 360 degrees and mount the monitor on the dash or windshield, as well as adjust brightness, contrast, and color.
- [ Easy to Install ]: S01 back up camera systems for car only takes 30 minutes from start to finish for installation with our plug-and-play system, saving you time and cost.
- [ Stable Signal ]: As a wired backup camera kit, there are no issues with signal instability like other backup camera for car may have, ensuring real-time transmission.
- [ HD 1080P Image ]: The backup camera for truck with 4.3inch screen features HD 1080P pixels and performs exceptionally well during both daytime and nighttime, delivering crystal-clear images.
- [ 100% Waterproof reverse camera for car ]: With an IP69 waterproof certification, this back up camera systems for truck can withstand even the harshest weather conditions and continue to function perfectly.
- [ DIY Guidelines ]: The backup cameras for vehicles can adjust the guidelines both vertically and horizontally in terms of width and narrowness to suit the camera's installation location, ensuring precise reversing security.
- Excellent License Plate Wired Backup Camera: Designed for car,Pickup Truck,SUV,Minivan and Sedans. Work well on old cars,new cars or used cars.
- Universal Rear View Camera: Suit for 12-24V DC Power, 26ft RCA video cable. Support connectivity with radios, DVD players, OEM navigators, or any display with RCA video inputs.
- Crystal Clear Image & Nice Night Vision: 6 glass lenses, 100% true color reproduction, the latest upgraded chip, generate clear real-time video. 10 LED lights automatically fill the light when powered, get a great color image in the dark for safe reversing and driving.
- Easy to Install: Suit for 12-24V DC Power. Just need to connect camera's power to reversing light, then connect the camera to your radio, screen or monitor by 26ft AV cable. Complete accessories and easy installation save our time.
- IP69K Waterproof Camera: The camera is made of hard metal housing high-density impermeable material with efficient dustproof, shockproof and waterproof performance to ensure the camera lasts for a long time.
- 【Ultra HD Screen & Accurate Color】The backup camera is designed to eliminate blind spots and avoid obstacles when reversing. 680P Ultra HD picture shows a clear image for the driver. No more annoying blurry discoloration screen and picture, and displays the most ideal road condition.
- 【12 LED & Superior Night Version】12 LED super bright lights illuminates the images when daylight is low, and greatly enhances night vision with sharp images. The sensor will turn on the light automatically when you activate the reverse gear, which gives you the best view for parking.
- 【IP68 Waterproof & 140° View Adjustable Angle】The camera will be protected from powerful jets of water from any direction, such as rain and a car wash. Works well in extreme weather. Adjustable vertical 140° perfect viewing angle, which allows you to adjust the camera to a position that’s best for you, effectively reducing the accident rate.
- 【2 in1 Installation & Tools Included】Camera can be installed on license plate frame, or mounted on back, front, and side based on your preference. The camera or its mounting bracket will not take a lot of space on your license plate. Suitable for most 12V-24V vehicles, such as Jeeps, SUV, RV, VAN, etc.
- 【Best Customer Service】INCLAKE backup camera is guaranteed to provide a safe road trip.Feel free to contact us if you have any issues with the item.
- Wide Angle - 170-degree wide angle view for maximum visibility behind your vehicle. Back up with confidence knowing that you are getting the whole picture. No more uncertainties!
- Resolution - With a resolution of 640 x 480, you will be sure to see everything in crisp, clear detail
- Guide Distance - Unique distance guide lines on the image repeat object’s distortion and help to control the distance to obstacles from any angle
- Visibility - The LPCB40 Has a Lux rating of 0.5 so that the camera can see better in the dark. For example, a camera with a 0.5 Lux rating is much better in low light conditions than a camera with a 1.0 Lux rating
- Weatherproof - Specially outfitted for the elements with an IP68 rating, this backup camera laughs at a forecast with a rainy outlook. The internal parts are protected against water and moisture, making it a great choice for peace of mind driving
- Backup camera with IP69K waterproof IP rate.It designed with fully sealed glue filling craft, so it waterproof function is better than IP67 and IP68, you absolutely no need to worry about water, fog or mist inside. NOTE: please separately order a suitable harness to complete installation if connect it to a factory radio/screen.
- Rear view camera with a latest HD 600TVL 1/2.7inch image sensor and 170 degree super wide viewing angle lens, that's great for you to check the invisible blind spot clearly and make parking safe and simple.
- Reverse camera housing is metal,small size and OEM style design. Also it is built in multifunctional switching loops function,you can switch it to be front view, also support guide line on/off switching and cut the purple loop to choose a vertical down-ward view from like a tailgate down view(tailgate mounting).
- Backup camera can fit most types of DC 12-24V different length vehicles. Such as Cars, Pickup Trucks, SUVs, Vans, RVs, etc. It with great night vision (low illumination level: 0.01Lux).
- Customer satisfaction is our top priority. NATIKA offer 30 days money back guarantee,24 months replacement warranty,lifetime support guarantee and 7 days-24 hours professional customer service and technical support.
- 【Significant Upgradation】When we design this car backup camera, we not only require the outstanding images, but also the stunning performance in bright or dark light. Signal stability, waterproofness, durability, installation,etc. are all greatly improved.PixelMan back up camera will assist you get a pleasant drive, this car rear camera is indispensable for you,isn't it?
- 【Powerful Sensor Chip and Precise Lens】PixelMan car rear camera adopts superb 1/2.7 inch large sensor chip made in Japan,170 degree wide view angle fisheye lens,1.4mm aperture,plus the noise reduction and powerful image processing capability,all this ensure excellent images in various light environment. PixelMan rearview camera for car uses pure copper shielded cable which enhances the signal stability during long-distance transmission.
- 【Durable Metal Housing,Remarkable Waterproof IP69】PixelMan reversing camera for license plate adopts a sturdy metal housing,and Nano sealant infusion, our rear camera can be even immersed into water for one year without worrying about, this is unmatched by backup camera with plastic housing, because the plastic will age more speedy due to thermal expansion and contraction.
- 【Effortless Installation】PixelMan reverse backup camera comes with 2 brackets supporting 2 installation options. The license plate bracket can realize the hidden installation. The cable of our car rear view camera has mini size 4 Pin connector, it is easier to pass through the vehicle body compared to the bigger RCA connector. Our power cord uses very thick copper core wire, it is easier to connect. Installation tools and accessories are included in the package.
- 【Three Years After-sales Support】Each of our license plate backup cameras has been tested, any question after receiving this rear view camera, contact our Customer Care according to your user manual, and we will respond fast. 30 days refund and 36 months replacement, we never let you has any loss, please order it with confidence!
- How many times have you been backing out of your driveway or a parking spot only to have a little kid dart behind your automobile, seemingly out of nowhere? The camera is a perfect solution, you will have eyes in the back of your head
- Easy to install: 2 Installation options,you could choose bracket mounting or flush mounting as per your case.Note: This is one camera with 2 installation method, not 2 cameras.
- Rear/Front Switchable: Optional Customized Distance Scale Lines & Mirror/Normal Image Switchable - You Can Use it as Rear View Backup Camera or Front/Side Camera Note: By default this is a reverse camera (mirror image) with distance scale line
- 170 Degree Wide View Angle to help you see blind area where your eyes can't reach.Work with your head units or aftermarket LCD/TFT displays with standard RCA input only,Suitable for variety of vehicles: car, mini-truck, mini-van etc,12V working Voltage ONLY,Support NTSC only
- Reliable and friendly customer service,2 Year Warranty,Ready to respond within a 24 hour time frame,30-Day Money Back Guarantee
- 【Continuous Upgraded 1080P AHD Backup Camera】After launching three car backup cameras, PixelMan further upgrade and launch the new reversing camera PMD2A-S. This car camera use the latest chip special for reversing camera made in Japan, this chip not only has excellent image output, but also has stunning performance under strong light and dark light. Strict in details and only make the best products is what PixelMan pursues. It is also essential to you, isn't it?
- 【Support HD and AHD switching】This upgraded back up camera even supports HD and AHD switching. Each optimization improves the definition, signal stability, waterproof performance, durability, installation, etc. Our vehicle backup camera can be switched to AHD signal output to achieve 1080P display (Under the premise that the screen supports AHD signal).
- 【1/2.7in AHD 1080P Large Chip Adopted in This Reverse Cam】The chip size determines the amount of reversing camera output pixels, compared with 1/4in chip used in ordinary backup cam, the most apparent feature is the enhanced brightness and color saturation besides of the sufficient clarity. The colors become more vivid and true, the increased brightness makes the images more clearly, meanwhile, the night vision effect also be enhanced, you can back the car easily without extra light at night.
- 【170° Wide Angle Optical Glass HD Lens】The lens is the core component of the reverse camera for car. The HD lens used in PMD2A-S wide angle backup camera is very different from ordinary lens in appearance, it has a larger aperture and a stronger sense of technology. High transmittance glass, fish eye appearance, F1.4 aperture, all these features directly determine the wide angle, maximum output pixels and night vision performance of the license plate camera.
- 【Back Up The Car Easily】Whether it is day or night, you can see almost everything behind the car when reversing, PixelMan camera for car reverse will let your driving easier and safer. Isn’t it what you need?
- Super HD Day& Night Vision: Our HD Reverse Camera with new upgrade chips and glass lens, supply you HD true color, real time image at day and night. 9 Led lights will be Auto turn off in bright light areas.
- IP 69K Waterproof : Excellent waterproof design, better sealing technology, so that the backup camera can work good in extreme weather, no matter in Rain/Fog/Snow.
- 149° Wide View Angle & Adjustable Lens: 149° wide view angle can meet your vision needs when driving or parking, adjustable camera lens allows you to find the best position, makes you drive safely.
- Easy to Install: Easy to install, no need drilling in your car. 8M/26.2ft Long Video cable, also fit for long car, don’t need to buy a extra cable, save money. Fit for 12V Cars, Such as Pickup Truck, SUV, Minivan, Sedans, RV, Trailer and Sedans etc. Not include Screen.
Last update on 2024-03-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.