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June 12, 2024 NHTSA CAMPAIGN NUMBER: 24V433000
Broken Ball Stud May Cause Loss of Control
A broken ball stud can cause a complete loss of steering control, increasing the risk of a crash.
NHTSA Campaign Number: 24V433
Manufacturer PACCAR Incorporated
Components STEERING
Potential Number of Units Affected 3,887
Summary
PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth K270, K370, T280, T380, T480, T680, T880, W900, W990, 2025 Peterbilt 220, 536, 537, 548, 567, 579, and 589 trucks. The tie rod or drag link assembly may contain an improperly heat-treated ball stud, causing the ball stud to break.
Remedy
Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod and drag link assemblies as necessary, free of charge. Owner notification letters are expected to be mailed August 11, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR’s numbers for this recall are 24KWG and 24PBG.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
05-31-24: Supplier notified PACCAR production plants of drag link ball stud heat treat issue. Supplier Quality notified Safety and Compliance. Investigation opened.
06-03-24: PACCAR North American plants began inspecting for suspect drag links.
06-04-24: Dana notified PACCAR that certain axle assemblies may contain tie rods with suspect ball studs from same supplier.
06-06-24: Safety committee meeting held. Safety related defect determined.
As of 06-06-24, PACCAR received zero warranty claims and zero reports about zero trucks in the field that may be related. Zero reports of deaths or injuries have been received.
16 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| KENWORTH | K270 | 2025 |
| KENWORTH | K370 | 2025 |
| KENWORTH | T280 | 2025 |
| KENWORTH | T380 | 2025 |
| KENWORTH | T480 | 2025 |
| KENWORTH | T680 | 2025 |
| KENWORTH | T880 | 2025 |
| KENWORTH | W900 | 2025 |
| KENWORTH | W990 | 2025 |
| PETERBILT | 220 | 2025 |
| PETERBILT | 536 | 2025 |
| PETERBILT | 537 | 2025 |
| PETERBILT | 548 | 2025 |
| PETERBILT | 567 | 2025 |
| PETERBILT | 579 | 2025 |
| PETERBILT | 589 | 2025 |
2 Associated Documents
Recall Acknowledgement
RCAK-24V433-7454.pdf 790.908KB
Recall 573 Report
RCLRPT-24V433-4351.PDF 214.323KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V433&docType=RCL
- Tie Rod Removal Tool: Designed for secure and effectual removal of the inner rod. The inner rod can be easily removed and installed without removing the rack and pinion. Applicable to most domestic and imported vehicles, including cars, pickups, and off-road vehicles..Fit Type: Universal Fit
- 12 Pcs Crowfoot Adapters: This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/ 16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm. To get all your work done quickly and efficiently.
- Ultra Durable Rod: Our tie rod drawing tools and adapters are all-steel forged and used for a long time. The flexible sliding collar on the sleeve's top can tightly fix the crowd feet adapters. It is compatible with 1/2" drive wrenches and helps you get the parts that ordinary wrenches cannot install; its knurled handle allows you to firm control at any time.
- Hassle-Free Operation: The entire operation is effortless. Step 1: Slide the adapter on the plane of the lever. Step 2: Rotate the collar to fix the fishtail joint in place. Step 3: Use a 1/2 inch ratchet or impact wrench to the end hole.
- Effortless Organization: The product is equipped with a case to facilitate your orderly storage and is convenient for you to carry. Help you deal with emergencies of vehicle repair at any time.
- INNER TIE ROD REMOVAL TOOL: This Orion Motor Tech inner tie rod removal tool set lets you remove and install inner tie rods without removing the rack and pinion; the 1/2 Inch drive tube handle with a 2.1 in inner diameter allows servicing on small cars, pick-ups, and SUVs
- 12 CROWFOOT ADAPTERS: The 12 crowfoot adapters cover most common SAE and metric sizes of 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, and 42 mm
- UNIQUE DESIGN: Our inner tie rod remover's 20 inch tube handle lets you remove and install inner tie rods in places where sockets and wrenches can’t fit; works on inner tie rods with inaccessible wrench flats
- SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are steel forged for lasting strength; the flexible sliding collar at the top of the sleeve tightly attaches the crowd feet adapters
- HASSLE-FEE OPERATION: Thanks to intuitive design and clear instructions our rod removal set is easy to use; select the right adapter, slide it over the tie rod, click the tool and adapter together, then use a 1/2 inch ratchet or impact wrench to remove the rod
- Inner Tie Rod Removal Set: This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm; Easily remove most inner tie rod ends
- Ultra Durable: Tie rod puller tool's crowfoot adapters are nickel plated for durability; Work the inner tie rod tool kit on your tierod end with the confidence that your tie rod set won't bend or break during use; Get the most from our tie rods tool
- Widely Useful Inner Tie Rod Tool: Be sure you have an inner tie rod kit that can easily reach your inner tie rod without removing the rack and pinion; Tube handle inner diameter is 2.125 in. to service small cars, pick-ups, and SUVs
- Use A Ratchet Or Breaker Bar: Properly torque the inner tie rod remover on the tie rod end without hassle; Tie rod end puller's 1/2 Inch drive tube handle makes it easy to remove and re-install tie rod ends; Tie rod puller kit gives you proper reach
- Effortless Organization: OEM Tools inner tie rod tool can be taken anywhere easily; Tie rod end removal tool comes in a blow mold case for easy organization; The inner tie rod end tool is portable for use on tie rod inner ends on your family's fleet
- Tie rod/Pitman arm adjusting set
- Consists of one Pitman arm and four tie rod tools
- Included in a blow-molded storage case
- Inner Tie Rod Removal Kit: Used to safely and efficiently remove and install inner tie rods. Successfully remove and install inner tie rods without removing the rack and pinion. Suitable for most domestic and imported vehicles including cars, pickups and suv
- 12Pcs Crowfoot Adapters: The rod kit includes 12 crowfoot adapters, all of which are in the most common SAE and metric sizes: 1-3/16 ", 1-1/4", 1-5/16", 1-3/8", 1-7/16", 1-1/2", 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm and 42 mm. To get everything done quickly and efficiently to meet your needs
- 1/2 Inch Drive Durable Rod: Our drawbar tools are made of high quality steel, heat treated and coated with black oxide, which makes them extremely durable and resistant to damage. Compatible with a 1/2" drive wrench for easy operation. 20 "long, its knurled grip gives you full control at all times
- Easy to Use: First slide the adapter onto the flats of the lever, then rotate the collar to hold the fishtail fitting in place, and finally insert a 1/2" ratchet or impact spanner into the end hole. The inner lever can then be easily removed
- A Complete Set: This rod removal tool kit is a complete set that includes a rod, 12 adapters and a portable case. All tools are stored in this case, and fixed, easy to store and carry tools
- The long socket slips over tie rod end and crows footengages on socket for easy removal and installation of tierods with inaccessible wrench flats.
- Includes 12 crowsfeet, sizes 1-3/16", 1-1/4", 1-3/8", 1-1/2", 1-5/16", 1-7/16", 29mm,32.5mm, 33.6mm, 38.4mm, 40mm and 42mm
- fits many cars, trucks and SUVs.
- fit type: Vehicle Specific
- 1. ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
- 2. HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
- 3. UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
- 4. PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- 5. ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
- 13-PIECE TIE ROD SET:FEXON Master Inner Tie Rod Tool Set Designed for secure and effectual removal of the inner rod. The inner rod can be easily removed and installed without removing the rack and pinion. Applicable to most domestic and imported vehicles, including cars, pickups, and off-road vehicles.
- 1/2-INCH DRIVE:This tie rod kit Includes 12 sizes of crowfoot-style adapters: 1-3/16", 1-1/4", 1-5/16", 1-3/8", 1-7/ 16", 1-1/2" and 29 mm, 32.5 mm, 33.6 mm, 38.4 mm, 40 mm, 42 mm. To get all your work done quickly and efficiently.
- SUPERIOR DURABILITY: Our tie rod drawing tools and adapters are made of durable, all-steel forging that ensures long-lasting use. The flexible sliding collar on the sleeve's top securely holds the crowd feet adapters in place, while its compatibility with 1/2" drive wrenches allows you to install parts that ordinary wrenches cannot handle. Additionally, the knurled handle provides a firm grip for optimal control at all times.
- EASY TO OPERATE: The entire operation is effortless. Step 1: Slide the adapter on the plane of the lever. Step 2: Rotate the collar to fix the fishtail joint in place. Step 3: Use a 1/2 inch ratchet or impact wrench to the end hole.
- QUICK ORGANIZATION:The product is equipped with a case to facilitate your orderly storage and is convenient for you to carry. Help you deal with emergencies of vehicle repair at any time.
- 【Flexibility】—— Its ability to rotate the sleeve 360 degrees enables it to perform adjustments even in tight and confined areas. This flexibility allows for greater accessibility and ease of use in challenging repair scenarios.
- 【Compatibility】—— The set is designed to be compatible with a 1/2-inch drive ratchet or flex bar, which adds to its convenience. And also is compatible with a wide range of vehicle makes and models, offering versatility.
- 【Durability and Reliability】—— The Tie Rod/Pitman Arm Adjusting Set is made of high-performance Chromium Vanadium steel for strength and durability. Providing long-lasting performance.
- 【Easy Storage】—— The product comes with a convenient carrying case, designed to protect and organize all the components. The organized layout allows for quick and easy access to the required tools.
- 【Application】—— The tie rod adjusting tool kit is designed to provide accurate adjustments to varying sizes of split tie rod sleeves on most compact to full-size cars and trucks.
- ALL IN ONE FRONT END SERVICE KIT: Containing 5 adjustable tools for a wide range of domestic and import vehicles. Comes with 1x Ball Joint Separator, 1x Tie Rod and Ball Joint Remover, 1x Conical Pitman Arm Puller, 1x Pitman Arm and Tie Rod End Puller, 1x Pitman Arm Puller, 1x well-organized ABS case.
- HARDENED ALLOY CONSTRUCTION: Extraordinarily tough and durable alloy means these tools can stand up to the toughest jobs. This front end service tool kit can remove the most stubborn ball joints, tie rod ends, and pitman arms.
- UNIVERSALLY COMPATIBLE WITH A WIDE RANGE OF VEHICLES: The versatile design allows this tool to be used as a pitman arm remover, ball joint separator, or tie rod end puller for many small, domestic rear-wheel-drive vehicles, import vehicles, and light trucks.
- PROFESSIONAL PORTABLE ABS CASE: The custom-molded case is crafted from high-quality ABS hard plastic for the amateur or professional mechanic on the go. Conveniently keeps all your tools in one organized and secure place. Never miss out on a job or project from a misplaced tool.
- ORION MOTOR TECH PROMISE: If any issues from our tools arise please don’t hesitate to contact us. We guarantee the quality of our tools and want to ensure you’re only getting the best. Because to do perform your best, you deserve the best, that’s our Orion Motor Tech Promise.
Last update on 2024-06-11 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-433
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
PACCAR Incorporated JUN 12, 2024 NHTSA Recall No. : 24V-433 Manufacturer Recall No. : 24KWG 24PBG Manufacturer Information :
Manufacturer Name : PACCAR Incorporated
Address : 777 106TH AVENUE NORTHEAST BELLEVUE WA 98004
Company phone : 940 591 4220
Population :
Number of potentially involved : 3,887 Estimated percentage with defect : 18 %
Vehicle Information : Vehicle 1 : 2025-2025 Kenworth K270, K370, T280, T380, T480, T680, T880, W900, W990 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL
Descriptive Information : Chassis built with drag link part numbers J20-6067, J20-6071, J20-6072, J20-6073 during period when suspect lots were at PACCAR production plants. Chassis with tie rod part numbers 817755, 971092, 971776, 10036700, 10036701 installed on front axles during period when axle supplier had suspect ball stud lots on hand.
Production Dates : APR 10, 2024 – JUN 04, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2025-2025 Peterbilt 220, 536, 537, 548, 567, 579, 589 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : ALL Power Train : DIESEL
Descriptive Information : Chassis built with drag link part numbers J20-6067, J20-6071, J20-6072, J20-6073 during period when suspect lots were at PACCAR production plants. Chassis with tie rod part numbers 817755, 971092, 971776, 10036700, 10036701 installed on front axles during period when axle supplier had suspect ball stud lots on hand.
Production Dates : APR 10, 2024 – JUN 04, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Certain vehicles may have a tie rod or drag link with a ball stud out of hardness specification. An out of hardness specification ball stud may fracture. FMVSS 1 : NR Part 573 Safety Recall Report 24V-433 Page 2 FMVSS 2 : NR
Description of the Safety Risk : If the ball stud fractures, the driver may experience a loss of steering and
reduced vehicle control, which may increase the risk of a crash.
Description of the Cause : Supplier mixed ball studs with an unvalidated heat treat process into normal production flow. Identification of Any Warning
that can Occur : None identified Involved Components : Component Name 1 : Drag Link Component Description : Drag Link Assembly
Component Part Number : J20-6067, J20-6071, J20-6072, J20-6073 Component Name 2 : Tie Rod Component Description : Tie Rod Assembly
Component Part Number : 817755, 971092, 971776, 10036700, 10036701 Supplier Identification : Component Manufacturer
Name : USK
Address : Avenida Huehuetoca S/N
Cuautitlan Izcalli Foreign States 54713 Country : Mexico Chronology :
05-31-24: Supplier notified PACCAR production plants of drag link ball stud heat treat issue. Supplier Quality notified Safety and Compliance. Investigation opened. 06-03-24: PACCAR North American plants began inspecting for suspect drag links. 06-04-24: Dana notified PACCAR that certain axle assemblies may contain tie rods with suspect ball studs from same supplier. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-433
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
06-06-24: Safety committee meeting held. Safety related defect determined. As of 06-06-24, PACCAR received zero warranty claims and zero reports about zero trucks in the field that may be related. Zero reports of deaths or injuries have been received.
Description of Remedy :
Description of Remedy Program : Affected vehicle owners will be notified and dealers will inspect vehicles
for suspect assemblies and replace affected assemblies free of charge. Owners who incurred costs to obtain a remedy for the problem addressed by the recall in advance of receiving notification may seek reimbursement through the process outlined in the general reimbursement plan on file How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Remedy components will not have a suspect lot code and will have a properly heat treated ball stud.
Trucks held at all North American PACCAR plants for inspection of drag links and tie rods.
Recall Schedule :
Description of Recall Schedule : Dealers and owners will be notified within 60 days.
Planned Dealer Notification Date : AUG 11, 2024 – AUG 11, 2024
Planned Owner Notification Date : AUG 11, 2024 – AUG 11, 2024
* NR – Not Reported
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