| “This site contains affiliate links for which OEMDTC may be compensated” |
May 1, 2024 NHTSA CAMPAIGN NUMBER: 24V309000
Camera Control Module May Overheat
A camera image that does not display decreases the driver’s visibility, increasing the risk of a crash.
NHTSA Campaign Number: 24V309
Manufacturer Jayco, Inc.
Components FORWARD COLLISION AVOIDANCE
Potential Number of Units Affected 137
Summary
Jayco, Inc. (Jayco) is recalling certain 2023-2025 Entegra Aspire Class A motorhomes. The camera control module may have been installed upside down and flush to the floor, which can allow it to overheat and prevent the camera image from displaying.
Remedy
Dealers will inspect the camera image, install two brackets and replace the module as necessary, free of charge. Owner notification letters are expected to be mailed June 7, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9903607.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
4/3/2024 Jayco production notified Jayco Compliance by email regarding Model Year 2023-2025 Entegra Coach Aspire camera systems. They advised that the camera control module orientation was installed upside down and flush to the floor in production. In this installation, the module may overheat causing a separation of the internal circuit board causing a failure to occur at the module, which can cause a loss of the camera image on the dash screen.
4/8/2024 The Warranty Incident Review Committee (WIRC) discussed the incident and elevated it to CPAC.
4/17/2024 The Corrective Preventive Action Committee (CPAC) discussed the incident and elevated it to SSC.
4/25/2024 The Safety Steering Committee (SSC) met and voted to proceed with filing a safety recall with NHTSA.
Jayco is aware of 13 warranty claims where the control module was replaced. We are not aware of any accidents or injuries related to this matter.
8/7/2023,
8/24/2023,
11/8/2023,
12/15/2023,
12/21/2023,
1/3/2024,
1/10/2024,
1/25/2024,
2/19/2024,
3/6/2024,
3/7/2024,
4/10/2024,
4/11/2024
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| ENTEGRA | ASPIRE | 2023-2025 |
2 Associated Documents
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V309&docType=RCL
- 🌟【Run Your DPF Cleaner, Longer -Renew, Don't Replace!】Safeguard your truck from breakdowns and and high repair costs with focused DPF care. Opt for HD3400, featuring DPF regen, reset, DPR state control, and more, tailored for engines like Cummins, Detroit, Caterpillar, etc. Imagine this: easy and cost-effective DPF regen saving you from potential $10,000 to $30,000 in repairs. Unlock compliance-free operation for improved fuel efficiency, extended engine life, and significant cost savings
- 🚒【Designed for Cummins Engine Vehicles】HD3400 Plus fits almost all Cummins engines (ISB, ISC, ISD, ISG, ISK, ISL, ISX, ISM, ISN, QSB, X12, X15, B6.7, L9, L9N, QSM11, and more) commonly found in trucks like Freightliner, Kenworth, International, Peterbilt, Mack, Ford, Volvo, Western Star, Autocar, Terex, and school buses like Thomas/Blue Bird, It's also compatible with Komatsu/Sany machinery, Agrifac vehicles, RVs, and more.
- 🚜【Maximize Caterpillar Engine Trucks' Potential】HD3400 Plus diesel scanner, exclusively for Caterpillar engines (C7, C9, C11, C13, C15, C32, and more) commonly found in trucks like Caterpillar, Ford Pick-up, Freightliner, Peterbilt, Kenworth. Features include code reading/clearing, live data streaming, ECU retrieval, DPF regeneration and more. Unleash your Caterpillar engine's power.
- 🚛【Designed for Detroit Engine Trucks】ANCEL HD3400 heavy duty truck scan tool is compatible with a wide range of heavy duty commercial trucks – class 7 and class 8, medium duty trucks, light duty trucks and semi-trucks equipped with Detroit engines, including DD13, DD15, DD16, Series 50, Series 60, MBE 900, MBE 4000, OM501, OM502, DDDL 6, and DDDL 7.
- 🚐【Designed for Paccar Engine Trucks】ANCEL HD3400 heavy-duty truck scanner diagnostic tool is specifically designed for Paccar engines, including Paccar PX-7, PX-9, MX-11, MX-13.
- 🔥🔥🔥2024 New Functions Making X7 HD the Top Dog - Big Surprise!!! ANCEL X7 HD heavy duty truck scan tool 10 major functional advantages .✅>Full HDOBD/OBD2 Function ✅>ALL System Diagnostic ✅>40+ Reset Function ✅>Active Test / Bi-Directional Control✅>ECU Coding✅>Graphing Live Data✅>Wide Compatibility ✅>2 Yrs Free Update✅>Remote Operation✅>Bluetooth 5.0 & Wifi In addition, 8 major hardware advantages: ✅>6000 mAh✅>10.1 inch Tablet✅>2G RAM✅>32G ROM (Expandable to 128GB)✅>Data Record & Replay & Print✅>Android 10.0✅>Bluetooth 5.0 & Wifi✅>14 Languages
- 🚛Advanced ECU Coding & Programming - ANCEL X7 HD 10.1inch diesel truck scan tool is equipped with advanced ECU coding, supports Level calibration, Idle speed learning and Adjustment, Camshaft timing control learning, Control unit adaptations, Injector Codes, Read/Write VIN, Road speed limit optional vehicle speed set, etc... PLEASE NOTE that ECU codes are not compatible with all vehicles, please send us your VIN# to check vehicle compatibility.
- 🚛40+ Reset Functions & Bidirectional Control - 2024 newest top truck scanner diagnostic tool, comes with 40+ special services (ECU, Oil Reset, Injector Coding, EPB, ABS, SRS, Suspension, Throttle, etc. and always keep growing), which meet all your various needs for service and maintenance. Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
- 🚛10 Inch All Systems Diesel Scanner & Full HDOBD/OBD2 Modes - ANCEL X7 HD diesel scanner diagnostic tool supports all systems scan, such as Engine, Brake, Retarder, TECU Transmission, Tachograph, ABS, SRS, TPMS, EPB, SAS, ESP, and other vehicle systems, comes with 10 obd2 service modes: read/erase error codes, Data Stream, I/M Readiness, Vehicle Information, Actuations, DTC Lookup, EVAP, view freeze frame, etc.
- 🚛OEM DPF Forced Regen & Cylinder Cutout Test & more - ANCEL X7 HD truck scanner not only supports DPF regeneration, DPF reset, DPF related information reset, DPR state reset, DPD forced regeneration etc, which helps you better solve the exhaust aftertreatment system problems, but also supports activate motor to do exhaust air in ABS Automatically. Moreover, it features TPMS activation, cylinder cut-off and learning functions.
- 🔥2024 TOP INTELLIGENT DIAGNOSTIC SCANNER FOR SEMI COMMERCIAL: ANCEL V5 HD obd2 scanner is specifically designed for 12V & 24V semi trucks,pickup trucks,heavy-duty trucks and 99% of commercial vehicles.you will enjoy✅All System Diagnostic;✅40+ Special Functions;✅ Full Bi-directional Test; ✅Advanced ECU Coding;✅Exclusive Remote Diagnosis Assistance;✅Full System Diagnostic ;✅Wider Vehicle Coverage;✅ Full HD OBD /OBDII /EOBD Modes;✅Top-level Hardware;✅>2 Yrs Free Update,Lifetime Tech Support
- 🚚40+ Resets with ABS SRS DPF Regen: ANCEL V5 HD includes 40+ resets for various systems, including ABS, SRS, DPF, EPB, BMS,DPF Regen, Injector Coding,Parameter Setting,Idle Speed Adjustment, Speed Limit Adjustment and more to fully meet your various needs. These resets can help reset the vehicle's systems to their default settings, eliminating any error codes or malfunctions that may be causing problems.Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
- 🚛FULL BI-DIRECTIONAL CONTROL, GET YOU TO MALFUNCTIONS DIRECTLY:ANCEL V5 HD bidirectional scan tool supports bidirectional testing, which means it can both read and erase fault codes from the vehicle's ECUs.This feature saves time and money by eliminating the need for multiple scanners or tools.you can quickly identify whether the repair job works or not:Aftertreatment Test, Injector Test,Fuel Pump Test,Cylinder Test,Enigne State Monitor,A/C Compressor Test,Heated Oxygen Sensor Test and more.
- 🚜ADVANCED ECU CODING & PROGRAMMING:ANCEL V5 HD diesel truck scan tool comes with a powerful ECU programming and coding function, allowing you to reprogramme and decode the electronic control units (ECUs) of the vehicle.This feature is especially useful for technicians who need to update software,adjust parameters,or perform other modifications to the vehicle's electronic systems.🚦Note: ECU Coding is not universal to all cars, please check compatibility with VIN before order.
- 🚌OE-Level Full System Diagnostic:ANCEL V5 HD code reader is a professional-grade truck scanner that covers almost all the systems in semi-commercial vehicles, including engine, transmission, ABS, SRS, airbag,instrument panel, etc.It provides accurate and comprehensive diagnostic results,helping you quickly identify and solve vehicle problems,which are in compliance with J1939, 1708,ISO14230,ISO15765,ISO9141,ISO11898,E-J1850 VPW,SAE-J1850 PWM,J1587,CAN TP16,CAN TP20,AN-FD,and DOIP protocols.
- 🍇➤Please Note: 1. The HD OBD option is available for heavy truck owners and the OBD/EOBD option is available for other vehicle. 2. Owners need to fix the problem with the truck first before they need clear the error code.
- 🍉➤【Support Full Systems for Heavy Duty Truck】 NL102 PLUS supports read and clear DTC, live data, ECU information for truck all systems. Including Engine, Transmission, Drivetrain, Suspension, ABS, ESP, Cluster, E-xhaust, P-articular, Suspension, Braking System, Cab Climate, Body Control, Instrument Panel, Fuel System and more, which are in compliance with J1939, J1708 and J1587 protocols, It includes almost American HD trucks(Class4-Class8), it is recommended that customers confirm before purchase that if they comply with the years and agreements supported by NL102P before purchasing.
- 🍋➤【Professional DPF Regeneration Tool】Force DPF Regen work on Cummings, Detroit, Maxxforce, ISUZU, HINO engine,It covers almost all US trucks, supported advanced features: DPF Regeneration,D-O-C Cleaning Procedures, DPF Regeneration in Parking, DPF Regeneration in Driving, DPF Onboard. NL102P's tool helps you re-awaken the engine power When the diesel p-articulates of the engine accumulate. It will save $800-$2500 for truck owners a year.
- 🍊➤【Excellent Oil Light Reset】NL102 PLUS support Oil service reset work on Cummings, Detroit, Maxxforce engine. when the replacement of engine oil is done, the truck system calculates when to change the engine oil and filter based on vehicle use. An oil change is required whenever indicated by the display, otherwise it will affect the engine maintenance and life. The NL102P truck scanner offers help to reset the Oil Life Reminder (Determine the Oil Service Light), ensure your driving safety.
- 🍐➤【All OBD/EOBD Diagnosis】NL102 PLUS supports both all 12V and all 24V truck, and it comes with 6 pin, 9 pin and 16 pin adapters for different interfaces. NL102 PLUS can read and earse the trouble codes, determine the MIL (check your Truck engine) and I/M Readiness, Freeze Frame, Live Data, O-xygen Sensor Test, On-Board Monitor, Vehicle Identification Info. Built in a DTC lookup library you can find the related code definition to help you determine if your car needs repair. In order to ensure that you can use the NL102P, please check the manual before purchasing.
- 【Extensive Compatibility】After the upgrade, the compatibility is wider and more accurate! HD601 PRO heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Such as Cummins, Paccar, Detroit, Perkins, Freightliner, International, Peterbilt, Ford, Class 4-Class 8 trucks, etc. It also check engine diagnosis on most cars, minivans and light trucks.
- 【 Full System Diagnostic】HD601 PRO Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 & J1708, such as Engine, ABS, Transmission, Braking System, ESP, EPS, Fuel System, etc, It is a great scan tool for Cummins, Caterpillar, Detroit, Perkins, Maxxforce, Bendix,Wabash, Wabaco, Haldex, Allison, Eaton heavy trucks, With this truck tool, you can get deep analysis data about the system and do some repairs by yourself, saving much time and money.
- 【Enhanced Diesel OBD Scanner】The HD601 PRO Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics.
- 【DTC Library】+【Life Time Free Update】The built-in DTC library allows you to retrieve the codes directly without searching for the definition in the book. Whether you are a professional mechanic or a DIY car owner, HD601 diesel scanner explains the existing problem, makes it easier for you to understand the codes definition and fix the problem faster. Plus, you get a lifetime free internet updates, so you always have the latest software for diagnostics in English and Spanish languages.
- 【Friendly Design, Easy of Use】This scanner is plug and play, simple and convenient, and very friendly for beginners. With improved buttons for easy menu navigation. The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
- 🔎【Comprehensive Full Systems Diagnostic Tool For Truck】Launch Heavy Duty Truck Diagnostic Tool offers OE-Level diagnosis for all systems of heavy truck/Pickups/Bus/Van in compliance with OBD-II Communication Modes 1-10 and J1587, J1708 and J1939 protocols,Including Engine, Transmission, Drivetrain, Suspension, ABS, ESP, Cluster, E-xhaust, P-articular, Suspension, Braking System, Cab Climate, Body Control, Instrument Panel, Fuel System and more.
- 🔥【All OBD/EOBD Diagnosis】This truck scanner diagnostic tool supports both most 12V and 24V truck, and it comes with 6 pin, 9 pin and 16 pin adapters for different interfaces. Our truck scan tool can read codes, erase codes, I/M Readiness, Live data, EVAP Test. . . etc for obd2/eobd cars. Built in a DTC lookup library you can find the related code definition to help you determine if your car needs repair.
- 🚚【Wide Truck Applications】Heavy duty truck scan tool covers almost J1587, J1708 and J1939 protocols heavy duty trucks and OBD II vehicles. Such as Cummins, Paccar, Detroit, Perkins, International, Peterbilt, Allison, Eaton, Ford duty trucks and so on, Covers class 4 (14,001 lbs) through class 8 (33,000 lbs and over) heavy duty trucks. One that meets all the requirements! NOTE:Compatibility will vary on vehicles model and year, please send V-IN to check the compatibility before purchase.
- 💡【Friendly Design, Easy of Use】This heavy duty diagnostic scan tool is plug and play, simple and convenient, The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
- ✨【3 YEARS WARRANTY & FREE LIFETIME UPDATES】The diesel truck scanner is exclusively designed for US truck. it's come With a full service functions and full systems and provides 24/7 technical support, 3 years warranty, 90-days free return for refund or replacement. This diesel scan tool is suitable for auto repair shops and technicians.No subscription fee and free lifetime updates.
- 🔥🔥🔥【2024 ANCEL V6HD: Top-Notch Heavy Duty Truck Scanner】ANCEL V6HD is designed to diagnose 12-24V diesel trucks/ buses/ trailer/ commercial vehicles,V6HD Diesel Scanner offers more than 10 advantages: ✅ Advanced Bidirectional Control ✅ ECU Coding＆Programming ✅ 3000+ Active Tests ✅ 40+ Service Resets ✅ Full OBD2 Function ✅ All System Diagnostic ✅ Graphing Live Data ✅ 10,000+ Car＆150+Brand Coverage✅ CAN FD & DoIP✅ Wireless Operation✅ Data Print/Feedback/Report/Email ✅ 2-YEAR Free Update. 🔥Hardware of V6HD is equally cutting-edge：✅ 8000 mAh✅ 8-Inch Tablet✅ 4-core 2.0Ghz（quicker operation）✅ 2G RAM/32G ROM (Expandable)✅ Android 10.0✅ Bluetooth 5.0 & Wifi✅ 13+ Languages Etc
- 🚛【40+ RESET SERVICES: Goes Well Beyond Basic Capacity】2024 newest top truck scanner diagnostic tool, comes with 40+ special services (such as Oil Reset, Brake Reset, ABS Bleeding, Injector Reset, SAS Reset, TPMS Reset, BMS Reset, ETS Reset, AFS Reset, EGR Reset and more depending on make & model! , Moreover,V6HD will continue to keep updating to support more newer modes from coming year. 📢NOTE: Please send VIN number(s) of the vehicle(s) to us, if you are not sure whether our scanner is compatible with your vehicle or not.
- 🚛【CUTTING-EDGE ECU CODING＆PROGRAMMING: Unlocking The Potential of The Vehicles】ANCEL V6HD can customize your car via advanced ECU coding. It allows you match/initialize/recode ECUs, disable annoying functions, refresh hidden higher functions, like level calibration, Idle speed learning&Adjustment, camshaft timing control learning.It can retrieve and reflash the control modules info, rewrite adaptive data for certain components after replacement, and fix the issues such as drivability, fuel efficiency, power loss and improve durability of mechanical parts. 📢NOTE : ECU coding are not compatible with all vehicles, please send us your VIN to check vehicle compatibility.
- 🚛【3000+ BI-DIRECTIONAL TESTS: Far Ahead of Rivals】ANCEL V6HD truck diagnostic tool is equipped with a comprehensive range of active tests,outputing commands to ECU to judgment of component functional integrity based on actua-tor responses. For example, Test Fan Operation to Diagnose Ab-normal Temperature,Emission Leak Test, Cylinder Test, Fuel Pumps, AC On/ Off, Windows/ Door Up/Down, etc.,Moreover, the menu lists Thousands of available tests covering 99% actuators which can quickly help you check whether the system or component goes well of not, Time halved, revenue doubled.
- 🚛【OEM-LEVEL DPF FUNCTIONS：In-Depth Saving Budget On Fixing＆Repairing】ANCEL V6HD support OEM-level DPF function for Cummins, Detroit, Caterpillar, Paccar,international Volvo etc engine.including DPF regen, DPF related information reset, DPR state reset, DPD forced regen , DPF Pressure Sensor Learn/Reset, DPF/Catalyst 2 Reset etc,saving the cost of purchasing a DPF，which helps you better solve the exhaust aftertreatment system problems📢NOTE : Advanced DPF functions are not compatible with all vehicles, please send us your VIN to check vehicle compatibility.
- Powerful and Cost-Effective - An essential heavy duty truck scanner designed for heavy duty truck owner-operators and small commercial fleets. With the Diesel Decoder, just plug the diesel scan tool into the diagnostic port and pair with the free smartphone app to access in-depth HD diagnostic information.
- Swift and Adaptable - This heavy duty truck scanner recognizes both diagnostic trouble codes (DTCs) and brand-specific error codes for prevalent heavy-duty truck brands in North America, such as Freightliner, Peterbilt, Mack, Kenworth, Volvo, Western Star, among others and give the ability to perform DPF regens on select model years of Cummins, International, Detroit, Isuzu, Paccar, Mercedes, Hino and Mack/Volvo.
- Instant Repair Help - The diesel scan tool seamlessly connects to the Diesel Laptops comprehensive Diesel Repair Platform library so you can immediately start diagnosing and repairing any problems and get back on the road as soon as possible.
- Continuous Enhancement - Benefit from direct feature additions and updates via the app, our heavy duty truck scanner will continue to have functionality added over time. This removes the hassle of lengthy update processes and the financial strain of renewing costly diagnostic gear.
- 【2024 NEWEST LAUNCH 1st Advanced Scan Tool Compatible With 12V&24V Vehicles】Design for Passenger&Commercial Vehicles 2 in1,work for Cars/Trucks/buses/trailers/excavators/diesel engine/pick-up/etc.
- 【J2534 Reprogramming with Smartlink C】Advanced OEM J2534 reprogramming,Helps access direct data online, replace existing software/firmware in ECU,program new ECUs and fix software-controlled issue.
- 【Over 60 Service Reset Functions + Bi-Directional + ECU Coding 】This scan tool can support ECU Coding,60+ reset service functions like SAS/EPB/TPMS/DPF/Oil/Brake/ABS Bleed, Injector coding, etc.
- 【2024 BEST Advanced Hardware & All Systems Diagnosis+Topology Display 】Support All systems Diagnostic including ENG, AT, ECM, TCM, ABS, SRS, BCM, BMS, TPMS, SAS, Fuel System, Light System and more.
- 【Wider Vehicle Coverage of 12V & 24V Vehicles + 24 Languages】LAUNCH X431 PRO3S+SMARTLINK HD automotive scanner is ALL-IN-ONE Scan Tool for 12V cars and 24V Heavy-duty trucks support CANFD & DOIP.
- COMPATIBLE WITH all heavy duty trucks in compliance with standard protocols (J1587, J1939 and J1708).
- BEST IN CLASS INNOVATION- iCarsoft HD V3.0 can do it all-reads and clears trouble codes on most systems such as engine, transmission, ABS and airbag etc. Supports OBDII/EOBD, with Ten Modes of Operation, read live data, full ECU diagnosis etc.It automatically detects your car model and scans all modules for error codes. This special technology allows for specific diagnostic functions and testing!
- DYNAMIC TEST CAPABILITIES- The Multi-lingual function allows you to view & graph live data in color while graphing at a blazing fast refresh rates for quicker results. Our OBD2 scanner allows you to read pending DTCs and permanent DTCs with a DTC Library to lookup while operating the tool. Providing you with accurate data results for all your error codes
- DIAGNOSTIC FUNCTIONS & ADVANCED FEATURES- Along with the standard OBD functionscalibrate,Headlamp adjustment,Freeze Frame, O2 Sensor Test, and Evap System Test are just a few of the special functions this professional quality car scanner provides
- TRY IT RISK FREE- Whether you’re your own personal auto mechanic or you’re a business owner, you’ll fall in love with our compact design of this diagnostic scanner. Its pocket-size and perfect for allowing diagnostic tests inside or outside of the car. No batteries required just plug it into the OBD II port and you’re all set. If for any reason you are not 100% satisfied, please contact us for a full hassle-free refund or replacement!
Last update on 2024-05-11 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-309
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jayco, Inc. MAY 01, 2024 NHTSA Recall No. : 24V-309 Manufacturer Recall No. : 9903607
Manufacturer Information :
Manufacturer Name : Jayco, Inc.
Address : 903 South Main Street
PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267
Population :
Number of potentially involved : 137 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2025 Entegra Coach Aspire Class A Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : Jayco Inc. determined the population from production records.
Production Dates : JUL 29, 2022 – APR 17, 2024
VIN Range 1 : Begin : 1JSMEACV2P13D8051 End : 1JSMEACV7S13D8054
ential Description of Defect :
Description of the Defect : Certain units were built with the camera control module orientation installed upside down and flush to the floor. The module may overheat causing a separation of the internal circuit board and a failure can occur at the module, which can cause a loss of the camera image on the dash screen.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : A loss of the camera image on the dash screen could increase the risk of a
crash.
Description of the Cause : The control module orientation was installed upside down and flush to the floor in production. Identification of Any Warning
that can Occur : Camera image on the dash screen will go blank.
Involved Components : Part 573 Safety Recall Report 24V-309 Page 2 Component Name 1 : Control Module
Component Description : MODULE, CONT RAMCO 360 BIRDS EYE VD CNFIG MFR# MUL.360.VSV.HD
Component Part Number : 2034697/ CBX.360.VALID Supplier Identification : Component Manufacturer
Name : Ramco Engineering, Inc.
Address : 2805 Frederic Drive
Elkhart Indiana 46514 Country : United States Chronology :
4/3/2024 Jayco production notified Jayco Compliance by email regarding Model Year 2023-2025 Entegra Coach Aspire camera systems. They advised that the camera control module orientation was installed upside down and flush to the floor in production. In this installation, the module may overheat causing a separation of the internal circuit board causing a failure to occur at the module, which can cause a loss of the camera image on the dash screen. 4/8/2024 The Warranty Incident Review Committee (WIRC) discussed the incident and elevated it to CPAC. 4/17/2024 The Corrective Preventive Action Committee (CPAC) discussed the incident and elevated it to SSC. 4/25/2024 The Safety Steering Committee (SSC) met and voted to proceed with filing a safety recall with NHTSA.
Jayco is aware of 13 warranty claims where the control module was replaced. We are not aware of any accidents or injuries related to this matter.
8/7/2023,
8/24/2023,
11/8/2023,
12/15/2023,
12/21/2023,
1/3/2024,
1/10/2024,
1/25/2024,
2/19/2024,
3/6/2024,
3/7/2024,
4/10/2024,
4/11/2024 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-309
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Jayco Inc. dealers will inspect for a camera image on the dash screen. If
there is a camera image on the dash screen, only 2 brackets will be added for proper orientation of the module. If there is no camera image on the dash screen the module will be replaced and 2 brackets added for proper orientation. Repairs made prior to the recall will be reimbursed in accordance with our Recall Reimbursement Plan on file with NHTSA. This repair will be performed at no charge. Jayco Inc. will file completion reports. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The recalled component will have the two brackets installed and the orientation on the control module will be correct.
Production implemented an ECN RE0621 on 12-4-23 to change the orientation and add 2 mounting brackets to the module. This change provides adequate airflow and the proper orientation, which eliminates the failure.
Recall Schedule :
Description of Recall Schedule : Jayco Inc. will notify its dealers and affected retail owners.
Planned Dealer Notification Date : JUN 07, 2024 – JUN 07, 2024
Planned Owner Notification Date : JUN 07, 2024 – JUN 07, 2024
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END