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February 29, 2024 NHTSA CAMPAIGN NUMBER: 24V160000
High Voltage Battery May Cause Fire
Relays that are stuck in the closed position increase the risk of a fire during battery charging.
NHTSA Campaign Number: 24V160
Manufacturer Jayco, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 1,349
Summary
Jayco, Inc. (Jayco) is recalling certain 2021-2025 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
Remedy
The remedy is currently under development. Owner notification letters are expected to be mailed March 21, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco’s number for this recall is 9903603.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
2/12/2024 The Warranty Incident Review Committee (WIRC) discussed the incident and elevated it to CPAC.
2/21/2024 The Corrective Preventive Action Committee (CPAC) discussed the incident and elevated it to SSC.
2/22/2024 The Safety Steering Committee (SSC) met and voted to proceed with filing a safety recall with NHTSA.
Jayco is aware of five fires including one involving an injury that are alleged to be related to this matter.
40 Affected Products
Vehicles
MAKE | MODEL | YEAR |
ENTEGRA | ETHOS LI | 2021-2025 |
ENTEGRA | EXPANSE LI | 2021-2025 |
ENTEGRA | LAUNCH | 2021-2025 |
ENTEGRA | LAUNCH LE | 2021-2025 |
JAYCO | SOLSTICE LI | 2021-2025 |
JAYCO | SWIFT | 2021-2025 |
JAYCO | TERRAIN | 2021-2025 |
JAYCO | TERRAIN LE | 2021-2025 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-24V160-6466.PDF 215.435KB
Recall Acknowledgement
RCAK-24V160-9033.pdf 646.434KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V160&docType=RCL
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-160
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Jayco, Inc. FEB 29, 2024 NHTSA Recall No. : 24V-160 Manufacturer Recall No. : 9903603
Manufacturer Information :
Manufacturer Name : Jayco, Inc.
Address : 903 South Main Street
PO Box 460 Middlebury IN 46540 Company phone : 800-283-8267
Population :
Number of potentially involved : 1,349 Estimated percentage with defect : 10 %
Vehicle Information : Vehicle 1 : 2021-2025 Jayco/Entegra Coach Ethos LI Class B, Expanse LI, Class B, Launch Class B, Launch LE Class B, Solstice LI Class B, Swift Class B, Terrain Class B, Terrain LE Class B
Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS
Descriptive Information : Our Regulatory Compliance Team determined the scope from our production records.
Production Dates : SEP 07, 2021 – JAN 31, 2024 VIN Range 1 : Begin : 1FDRU8UG0PKB09781 End : W1W4NBVYXPT140504 ✔ Not sequential Description of Defect :
Description of the Defect : Renogy reported in their equipment recall 24E-005 that battery relay activation, protection, and recovery logic do not fully safeguard the battery from being engaged in a negative feedback loop that exasperates relay mechanical life. This condition may result in stuck relay contactors.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Under certain conditions, contactors that are stuck in a closed position could lead to a thermal runway event when charging, increasing the risk of a fire, injury, or death.
Description of the Cause : Renogy reported in their equipment recall 24E-005 that Activation and Recovery logic conditions are engaged without fully evaluating the system criteria resulting in a negative feedback loop exasperating relay mechanical life. Identification of Any Warning
that can Occur : Renogy reported in their equipment recall 24E-005 that “Cell Imbalance” on the samkoon screen or Live voltage on the battery terminals when the battery
is in the off position would be the warnings Part 573 Safety Recall Report 24V-160 Page 2 Involved Components : Component Name 1 : Renergy Battery Pack Model RBT210LFP51S-12 Component Description : Battery Pack
Component Part Number : RBT210LFP51S-12-G1-U Supplier Identification : Component Manufacturer
Name : Renogy
Address : 5050 S. Archibald Ave
Ontario California 91762 Country : United States Chronology :
2/12/2024 The Warranty Incident Review Committee (WIRC) discussed the incident and elevated it to CPAC. 2/21/2024 The Corrective Preventive Action Committee (CPAC) discussed the incident and elevated it to SSC. 2/22/2024 The Safety Steering Committee (SSC) met and voted to proceed with filing a safety recall with NHTSA.
Jayco is aware of five fires including one involving an injury that are alleged to be related to this matter. Description of Remedy :
Description of Remedy Program : Renogy reported in their equipment recall 24E-005 that Renogy is
currently developing the remedy for the recalled units.
This repair will be performed at no charge. Jayco Inc. will file completion reports. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : This will be determined once the remedy is established. Jayco purchases the affected battery pack from Patrick Distribution who obtains it from Renogy. On February 28, 2024 Patrick Distribution informed Jayco that stock was quarantined and all shipments were put on hold until a remedy is determined and stock is remedied. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-160
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Jayco Inc. will notify its dealers and affected retail owners.
Planned Dealer Notification Date : MAR 21, 2024 – MAR 21, 2024
Planned Owner Notification Date : MAR 21, 2024 – MAR 21, 2024
* NR – Not Reported
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