Front Fork Caps May Detach – 2023 Triumph Trident 660 & Tiger Sport 660 Motorcycles

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February 14, 2024 NHTSA CAMPAIGN NUMBER: 24V109000

Front Fork Caps May Detach

Front fork cap detachment can result in a loss of vehicle handling and control, increasing the risk of a crash.

 

NHTSA Campaign Number: 24V109

Manufacturer Triumph Motorcycles America, Ltd.

Components STRUCTURE

Potential Number of Units Affected 107

 

Summary

Triumph Motorcycles America, Ltd. (Triumph) is recalling certain 2023 Trident 660 and Tiger Sport 660 motorcycles. Due to incorrectly machined threads, the front fork caps may strip and detach from the fork outer tube.

 

Remedy

Dealers will replace the fork caps, free of charge. Owner notification letters are expected to be mailed February 28, 2024. Owners may contact Triumph customer service at 1-678-854-2010. Triumph’s number for this recall is SRAN 617.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Safety Recall Action Notice SB 617
Issue 1 – 02/2024

Background Information

Dealers are requested to check the supplier batch code on both front forks as described in the procedure below.

If the batch code is one of the following codes, 2D09, 2D23 or 2D02, dealers are requested to change the front fork top cap as described in the procedure below.

 

Customer Contact Instructions

NOTICE

STOP DELIVERY OF AFFECTED MOTORCYCLES IMMEDIATELY.

DO NOT deliver a motorcycle affected by this Safety Recall Action Notice to a customer until you have completed, or confirmed completion of, the procedures described in this Safety Recall Action Notice.

Delivering a motorcycle subject to an outstanding Safety Recall Action Notice may contravene local or national laws in your market, territory or country.

Triumph subsidiaries and distributors must instigate a Safety Recall Action in their country in accordance with the national recall code of practice. For vehicles in dealer stock, the safety recall MUST be actioned before delivery to the customer.

Dealers are to prioritise repair of customer owned motorcycles before any unsold motorcycles.

 

Identification of Affected Motorcycles

Trident 660 and Tiger Sport 660 motorcycles in the VIN range listed in Appendix A.

NOTICE

Some affected motorcycles listed in the VIN range will have been reworked by Triumph prior to their release from the factory.

Unmodified motorcycles can be identified by checking the ‘VIN Enquiry’ on www.triumphonline.net.

 

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Chronology :

Jul22: First in service warranty claim notification from China.

Nov22: Second in service warranty claim notification from China.

Apr–Aug23: A further 4 warranty claims received. All from China.

Sep-Nov23: Triumph Quality Dept. asked to investigate the issue. Parts retrieved from in service.

Investigations commenced alongside those of the supplier.

Nov23: Monitoring of warranty data identified continuing warranty claim in China.

Jan – Feb24: Quality Dept’s investigation indicated potential manufacturing error during machining of threads
for the front fork caps.

Feb24: Quality Dept referred the issue and its findings to the Triumph Safety Committee, which reviewed the matter and the investigation’s findings.

08 Feb24: Safety Defect Determination Decision made and decision to issue safety recall.

All claims arose in motorcycles in China. Triumph is not aware of any accidents or injuries related to this condition.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
TRIUMPH TIGER SPORT 660 2023
TRIUMPH TRIDENT 660 2023

 


3 Associated Documents

Recall Acknowledgement

RCAK-24V109-2251.pdf 645.399KB

 


Defect Notice 573 Report

RCLRPT-24V109-7830.PDF 219.031KB

 


Remedy Instructions and TSB – Remedy Instructions

RCRIT-24V109-0860.pdf 334.199KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V109&docType=RCL

 


 

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Last update on 2024-03-25 / Affiliate links / Images from Amazon Product Advertising API

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