SR-24-02-0 – Software Error May Cause a Loss of Drive Power – 2022-2024 Lucid Air

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February 7, 2024 NHTSA CAMPAIGN NUMBER: 24V076000

Software Error May Cause a Loss of Drive Power

A sudden loss of drive power increases the risk of a crash.


NHTSA Campaign Number: 24V076

Manufacturer Lucid USA, Inc.


Potential Number of Units Affected 189



Lucid USA, Inc. (Lucid) is recalling certain 2022-2024 Air vehicles running software release versions 2.1.2 through 2.1.26. The software may cause a fault while the adaptive cruise control is on, resulting in a loss of drive power.



Lucid released an over-the-air (OTA) software update in October 2023, free of charge. Owner notification letters are expected to be mailed March 8, 2024. Owners may contact Lucid customer service at 1-888-995-8243. Lucid’s number for this recall is SR-24-02-0.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to


Vehicle Control Unit (VCU) Torque Monitor Fault



Loss of Motive Power can occur if the specific sequence of driver inputs occurs while using Adaptive Cruise Control.

Software 2.1.2 introduced the improper Torque Monitor Fault sequence.

Update to the most current software available.


Technical Instructions

  1. Using the vehicle display, determine the currently installed Software version.
  2. Is the currently installed Software version less than 2.1.2 or greater than 2.1.26?


REQUIRED (OK) software version is LESS THAN 2.1.2 or GREATER THAN 2.1.26

If the Current Version is between 2.1.2 and 2.1.26, go to step 3.

If the Current Version IS LESS THAN 2.1.2 or GREATER THAN 2.1.26, go to step 5.

  1. Using the “OTA Service Request” tile in Lucid Garage, update to the most current Software version available (minimum v2.1.52). Refer to Over The Air (OTA) Flashing.
  2. Check and clear DTCs. Refer to DTCs Check and Clear.
  3. No further action required. Release the vehicle.


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Chronology :

Vehicle software with the defect described above are software versions 2.1.2 – 2.1.26, inclusive (the “Affected Versions”). Software version 2.1.2 was transmitted to customer vehicles via over-the-air (OTA) update on or after June 29, 2023.

On September 8, one customer vehicle experienced a drive system fault while driving and contacted a Lucid Service Center. Service personnel analyzed and escalated the issue to Engineering and Software. The torque monitor logic that could lead to the fault was removed in software version 2.1.30, which was released to customer vehicles via OTA update on or after October 16.

On December 2, a second customer vehicle that was still operating on an Affected Version of software experienced a drive system fault and contacted a Lucid Service Center. This second customer occurrence was escalated to Engineering and Software, and then reported to Lucid’s Product Safety Working Group (PSWG).

The PSWG met on January 4 and January 9, 2024, to review and analyze the issue. The PSWG briefed Lucid’s Product Safety Officer on January 17 and briefed Lucid’s Produce Safety Executive Council (PSEC) on January 31.

The PSEC determined an unreasonable risk to safety due to the possibility of unwarned loss of drive power exists in vehicles operating on Affected Versions of software. Lucid is issuing this recall to encourage Lucid Air owners to accept installation of the Remedy Version of software, or later, which have already been sent to vehicles via OTA update.


3 Affected Products


LUCID AIR 2022-2024


4 Associated Documents

Recall 573 Report – 2/12/2024

RCLRPT-24V076-6758.PDF 215.115KB


Recall 573 Report

RCLRPT-24V076-4394.PDF 215.131KB


Recall Acknowledgement

RCAK-24V076-2572.pdf 645.412KB


Remedy Instructions and TSB – TSC Number: TSC-K0224-015-01 Date: 02/13/2024

RCRIT-24V076-0486.pdf 194.441KB

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