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January 19, 2024 NHTSA CAMPAIGN NUMBER: 24V029000
Independent Suspension May Detach
A detached independent suspension can increase the risk of a crash.
NHTSA Campaign Number: 24V029
Manufacturer Forest River, Inc.
Components SUSPENSION
Potential Number of Units Affected 1,911
Summary
Forest River, Inc. (Forest River) is recalling certain 2023-2024 No Boundaries (NOBO), RPOD, and IBEX trailers. The fasteners for the independent suspension may loosen, allowing the independent suspension to detach.
Remedy
Dealers will inspect the fasteners and replace or secure them as necessary, free of charge. Owner notification letters are expected to be mailed February 28, 2024. Owners may contact Forest River Customer Service at 1-574-642-1612. Forest River’s number for this recall is 51-1727.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
RECALL 24V029 / 2024-020 REMEDY INSTRUCTIONS
| Make(s): MANY, SEE BELOW Model(s): MANY, SEE BELOW Model Year(s): MANY, SEE BELOW |
Repair Code: RC-006-09-00-004478 Allotted Time: 1.00 HRS. PER AXLE Inspection Code: N/A Allotted Time: N/A |
| Concern: The fasteners that attach the independent suspension to the chassis may not be adequately torqued. |
Photo(s) Required: NO Prior Authorization Required: NO Part(s) Kit Number: F100508476 Part(s) Return: NO |
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2023 IBEX: BXT10LHG & BXT19RBM
CERTAIN 2023 – 2024 IBEX: BXT10LHRK, BXT19MBH, BXT19MSB, BXT19QBH, BXT19QBS, BXT19QTH, BXT20BHS, BXT20MDS\,
BXT23RLDS & BXT24MTH
CERTAIN 2023 – 2024 NOBO: NBT10.6, NBT10.7, NBT16.1, NBT16.6, NBT19.1, NBT19.2, NBT19.3, NBT19.5, NBT19.6, NBT19.8, NBT20.3 & NBT20.4
CERTAIN 2023 R. POD: RPT171 & RPT190
CERTAIN 2023 – 2024 R. POD: RPT153, RPT180, RPT192, RPT193, RPT196, RPT201, RPT202 & RPT203
STEP 1: LOCATE THE SIX NUTS AND BOLTS THAT ATTACH THE INDEPENDENT SUSPENSION TO THE CHASSIS;
- 3 NUTS AND BOLTS PER SIDE, PER AXLE;
- MAY HAVE TO REMOVE FOAM SEALANT TO GAIN ACCESS TO THE NUTS AND BOLTS AS NEEDED;
- IF ANY OF THE FASTENERS (BOLTS/NUTS) ARE MISSING, CONTACT THE PLANT TO HAVE REPLACEMENTS SENT;
- F100508476 IS THE PART NUMBER FOR THE NUT AND BOLT TO ORDER AS NEEDED;
STEP 2: ENSURE THE BOLT IS PROPERLY SEATED, IF NOT, SEAT THE BOLT HEAD
- DO NOT USE THE NUT TO “PULL” THE BOLT INTO THE CHASSIS;
STEP 3: TORQUE THE NUTS TO 100 FT.-LBS.;
STEP 4: RE-FOAM/SEAL THE AREA AS NEEDED;
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Chronology :
On December 11, 2023, the manufacturing plant received a single customer complaint that indicated the fasteners that attach the independent suspension to the chassis, were loose and/or missing. The manufacturing plant had the vehicle transported via flatbed trailer back to the manufacturing plant.
On January 9, 2024, the vehicle arrived at the manufacturing plant. The manufacturing plant had the independent suspension supplier inspect the vehicle where it was determined that the vehicles’ independent suspension fasteners were not torqued.
On January 10, 2024, the manufacturing plant began inspecting their holding yard of vehicles ready to ship and found additional vehicles that had fasteners that had not been torqued.
On January 16, 2024, the manufacturing plant was still inspecting vehicles in the holding yard and torquing as needed. The same day, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) to report the concern.
On January 17, 2024, OCC and the manufacturing plant met to discuss the concern. OCC opened a research item.
On January 19, 2024, OCC presented the concern to Forest Rivers Corporate Recall Committee, which voted to recall. A stop sale notice is being issued immediately.
A2
On January 31, 2024, the manufacturing plant notified OCC that a clerical error occurred when the manufacturing plant communicated the starting serial number for the scope to OCC. This resulted in the wrong starting serial number to be used to begin the scope.
On February 2, 2024, OCC expanded the recall to include all vehicles that resulted in the findings of the original starting serial number. This amendment revises the scope from 1,911 vehicles to 2,315 vehicles affected in the United States.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| FOREST RIVER | IBEX | 2023-2024 |
| FOREST RIVER | NO BOUNDARIES | 2023-2024 |
| FOREST RIVER | R-POD | 2023-2024 |
7 Associated Documents
Recall 573 Report – 1/24/2024
RCLRPT-24V029-8693.PDF 215.757KB
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Manufacturer Notices(to Dealers,etc)
RCMN-24V029-5117.pdf 203.739KB
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Remedy Instructions and TSB
RCRIT-24V029-7497.pdf 129.476KB
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Defect Notice 573 Report
RCLRPT-24V029-5575.PDF 215.713KB
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Recall Acknowledgement
RCAK-24V029-4189.pdf 652.232KB
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STOP SALE NOTICE
RMISC-24V029-5872.pdf 146.023KB
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Recall 573 Report – 2/2/2024
RCLRPT-24V029-8588.PDF 215.913KB
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Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V029&docType=RCL
- 1,750lbs capacity per each spring, for standard 3,500lbs trailer axle,Eye to Eye length: 25-1/4 inch, Free open: 3 inch, width of leaf: 1-3/4 inch, 4 leaves, 9/16 inch bushing dia, nylon bushings installed
- It will replace SW4B / 72-42 / LIB-401-DE / UNA212 / PR4B / 124903 / 9150014 / 93184 (different SKU# but same spring)
- Include Complete single trailer axle hanger kit for 1-3/4" leaf springs, Kit include: 2 x 3" tall hangers, 2 x 2.1" tall hangers, 4 x shackle straps (eye to eye 3.09"), 6 x 9/16"-18 x 3" long shackle bolts and locknuts
- LIBRA has been supplying US OEM trailer industry for over 16 years, reliable and quality parts trusted by major trailer & trailer axle manufacturers.
- 2 x 7-3/4" Long Triangle Equalizer. Easy installation.
- 8 x 9/16" Nylon Bushings, 8 x 2 9/16" Shackle Straps.
- 14 x 9/16"-14 x 3" Long Shackle Bolts & Locking Nuts.
- Made of high-quality materials, durable and corrosion resistant. Suitable for outdoor use.
- Our Tandem Trailer Axle enjoy 6 months warranty. Any questions, please feel free to contact us.
- CUTTING-EDGE TECHNOLOGY – Road Armor is engineered to obtain maximum absorption. With its anti-shock technology, road shock and vibrations are dampened, resulting in less chucking and less strain on the trailer
- ALL-AROUND PROTECTION – The patent pending design uses a single pivoting arm that is permanently engaged with the trailer axles’ leaf springs. This allows it to constantly absorb and dampen road shock from the leading or trailing spring, utilizing the trailer’s natural motion
- ULTIMATE UPGRADE – Road Armor was designed to offer RVers and trailer owners a superior suspension enhancement solution that can be added as an easy aftermarket upgrade, and is also offered as an exceptional substitution for torsion axles
- HIGH-GRADE HARDWARE – Included in the kit are two tandem equalizers, greaseable bronze bushings that improve wear and tear, and automotive-grade fasteners that provide exceptional corrosion protection and extend overall product life. Mounting hardware is sold separately
- SPECIFIC WEIGHT RATING – Road Armor is configured to operate an axle weight capacity of 3,500 to 8,000 pounds
- About The Springs: Each spring offer 3000lbs capacity, suit for standard 5200lbs-6000lbs trailer axle. Eye to Eye length: 25-1/4", Free open: 3", width of leaf: 1-3/4", 5 leaves, 9/16" bushing dia.
- About The Replacement: It will replace for SW5.
- About The Trailer Axle Hanger Kit: This kit include 2 x EQ-E1 equalizers, 6 x 3" tall hangers, 8 x shackle straps, 14 x 9/16"-18 x 3" long shackle bolts and locknuts. And this kit used for 1-3/4" leaf springs.
- About Material and Design: The Leaf Springs Made of Heavy Duty Carbon Steel for transmission stability and friction damping, Extra added anti-rust coating for corrosion resistance and long-lasting performance.
- About Service after Sale: High quality assurance! And we provide lifetime after-sales service policy.If you have any problems, please contact us first, we will try our best to solve your problem.
- Smoother towing than conventional leaf springs.Fit Type: Universal Fit
- Provides 3" of suspension travel
- Protects from damaging road shock
- Easy bolt-on installation
- Tested and rated for up to 8K miles
- 1,750lbs capacity per each spring, for standard 3,500lbs trailer axle,Eye to Eye length: 25-1/4 inch, Free open: 3 inch, width of leaf: 1-3/4 inch, 4 leaves, 9/16 inch bushing dia, nylon bushings installed
- It will replace SW4B / 72-42 / LIB-401-DE / UNA212 / PR4B / 124903 / 9150014 / 93184 (different SKU# but same spring)
- Include 3,500lbs axle U-bolt kit for 2-3/8" dia round trailer axles , Kit include: 4 x 5-1/2" long U bolts, U bolts dia. 1/2"; 2 x tie plates for 1-3/4" leaf springs; 8 x 1/2"-20 hex nuts
- Include Complete tandem trailer axle hanger kit for 1-3/4" leaf springs, Kit include: 2 x EQ-E1 equalizers, 6 x 3" tall hangers, 8 x shackle straps, 14 x 9/16"-18 x 3" long shackle bolts and locknuts
- LIBRA has been supplying US OEM trailer industry for over 16 years, reliable and quality parts trusted by major trailer & trailer axle manufacturers.
- 1,750lbs capacity per each spring, for standard 3,500lbs trailer axle,Eye to Eye length: 25-1/4 inch, Free open: 3 inch, width of leaf: 1-3/4 inch, 4 leaves, 9/16 inch bushing dia, nylon bushings installed
- It will replace SW4B / 72-42 / LIB-401-DE / UNA212 / PR4B / 124903 / 9150014 / 93184 (different SKU# but same spring)
- Include 3,500lbs axle U-bolt kit for 2-3/8" dia round trailer axles , Kit include: 4 x 5-1/2" long U bolts, U bolts dia. 1/2"; 2 x tie plates for 1-3/4" leaf springs; 8 x 1/2"-20 hex nuts
- Include Complete single trailer axle hanger kit for 1-3/4" leaf springs, Kit include: 2 x 3" tall hangers, 2 x 2.1" tall hangers, 4 x shackle straps (eye to eye 3.09"), 6 x 9/16"-18 x 3" long shackle bolts and locknuts
- LIBRA has been supplying US OEM trailer industry for over 16 years, reliable and quality parts trusted by major trailer & trailer axle manufacturers.
- 2,000 lbs capacity
- Stub axles can be bolted (hardware not included) or welded to trailer frame
- 45 degree downward starting angle
- Perfect item to easily build your own custom motorcycle trailer
- Read product description below for more detailed information.
- Two 4-Leaf Double Eye Spring 25 1/4" Eye to Eye, 1 3/4" wide, 1750 lbs. capacity each
- One single shackle kit
- One 2 3/8" round ubolt kit
Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
STOP SALE NOTICE
Page 1 of 1
January 19, 2023
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
Pursuant to Federal Motor Vehicle Safety Act; 49 CFR Part 573.11; this notice shall serve as a formal
SAFETY RECALL – STOP SALE NOTIFICATION.
CERTAIN 2023-2024 – NOBO, RPOD AND IBEX TRAVEL TRAILERS
Forest River has decided that a safety defect exists in certain 2023-2024 NOBO, RPOD and IBEX Travel Trailer Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River is issuing a Stop Sale Notice effective immediately.
Please access your Home Page on Dealer Connect to verify if your Dealership has units in stock that are subject to this recall. Enter the Service Campaign number referenced above in the “Campaign Search” field, click on the “Campaign ID Number”. Next, select “MY VINS”. Not all Dealers have units in stock that are affected by this recall.
DEFECT/NONCOMPLIANCE:
The fasteners that attach the independent suspension to the chassis may not be adequately torqued.
EVALUATION OF RISK:
If the independent suspension fasteners lose torque, they may detach from the vehicle. This condition may allow for the independent suspension to detach from a vehicle, increasing the risk of a crash.
SERVICE PROCEDURE:
The remedy is still under development.
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 642-1612
SERVICE CAMPAIGN: 001059
FR ID: 51-1727
**************************************************************************************************************
Page 1 of 1
RECALL 24V029 / 2024-020 REMEDY INSTRUCTIONS
Make(s): MANY, SEE BELOW
Model(s): MANY, SEE BELOW
Model Year(s): MANY, SEE BELOW
Concern:
The fasteners that attach the independent
suspension to the chassis may not be
adequately torqued.
Repair Code: RC-006-09-00-004478
Allotted Time: 1.00 HRS. PER AXLE
Inspection Code: N/A
Allotted Time: N/A
Photo(s) Required: NO
Prior Authorization Required: NO
Part(s) Kit Number: F100508476
Part(s) Return: NO
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2023 IBEX: BXT10LHG & BXT19RBM
CERTAIN 2023 – 2024 IBEX: BXT10LHRK, BXT19MBH, BXT19MSB, BXT19QBH, BXT19QBS, BXT19QTH, BXT20BHS, BXT20MDS\,
BXT23RLDS & BXT24MTH
CERTAIN 2023 – 2024 NOBO: NBT10.6, NBT10.7, NBT16.1, NBT16.6, NBT19.1, NBT19.2, NBT19.3, NBT19.5, NBT19.6, NBT19.8, NBT20.3 &
NBT20.4
CERTAIN 2023 R. POD: RPT171 & RPT190
CERTAIN 2023 – 2024 R. POD: RPT153, RPT180, RPT192, RPT193, RPT196, RPT201, RPT202 & RPT203
STEP 1: LOCATE THE SIX NUTS AND BOLTS THAT ATTACH THE INDEPENDENT SUSPENSION TO THE CHASSIS;
• 3 NUTS AND BOLTS PER SIDE, PER AXLE;
• MAY HAVE TO REMOVE FOAM SEALANT TO GAIN ACCESS TO THE NUTS AND BOLTS AS NEEDED;
• IF ANY OF THE FASTENERS (BOLTS/NUTS) ARE MISSING, CONTACT THE PLANT TO HAVE REPLACEMENTS SENT;
o F100508476 IS THE PART NUMBER FOR THE NUT AND BOLT TO ORDER AS NEEDED;
STEP 2: ENSURE THE BOLT IS PROPERLY SEATED, IF NOT, SEAT THE BOLT HEAD
• DO NOT USE THE NUT TO “PULL” THE BOLT INTO THE CHASSIS;
STEP 3: TORQUE THE NUTS TO 100 FT.-LBS.;
• ENSURE THAT A BACKER WRENCH OR SOCKET IS USED ON THE BOLT HEAD WHEN TORQING;
STEP 4: RE-FOAM/SEAL THE AREA AS NEEDED;
STEP 5: CLAIM REPAIR CODE.
**************************************************************************************************************
IMPORTANT SAFETY RECALL
Page 1 of 2
January 2024
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in certain 2023-2024 NO BO, RPOD and IBEX Travel Trailer Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 11/14/2022 through 01/11/2024.
DEFECT:
The fasteners that attach the independent suspension to the chassis may not be adequately torqued.
EVALUATION OF RISK:
If the independent suspension fasteners lose torque, they may detach from the vehicle. This condition may allow for the independent suspension to detach from a vehicle, increasing the risk of a crash.
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect.
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
F100508476
DEALER REPAIR CODES: Dealer Connect
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
24V029
2024-020
RC-006-09-00-004478
PERFORM REMEDY
1.0 HRS. PER AXLE
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
CUSTOMER SERVICE
(574) 642-1612
The Recall shall be considered the utmost priority to remedy the 2023-2024 NO BO, RPOD and IBEX Travel Trailer in question. The retail consumer shall not be charged any amount of monies for remedy to their 2023-2024 NO BO, RPOD and IBEX Travel Trailer listed under this Recall.
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 24V029
CANADA RECALL: 2024-020
FOREST RIVER ID: 51-1727
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IMPORTANT SAFETY RECALL
Page 2 of 2
If your dealership has already performed the remedy to 2023-2024 NO BO, RPOD and IBEX Travel Trailer, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2023-2024 NO BO, RPOD and IBEX Travel Trailer in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-029
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 24, 2024 NHTSA Recall No. : 24V-029 Manufacturer Recall No. : 51-1727
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 1,911 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Forest River Inc. NO BO Travel Trailer Recreational Vehicles Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing data of when the independent suspension system began to be installed. See attached spreadsheet for Models and Quantity.
Production Dates : NOV 14, 2022 – JAN 11, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2024 Forest River Inc. RPOD Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing data of when the independent suspension system began to be installed. See attached spreadsheet for Models and Quantity.
Production Dates : NOV 14, 2022 – JAN 11, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-029 Page 2 Vehicle 3 : 2023-2024 Forest River Inc. IBEX Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing data of when the independent suspension system began to be installed. See attached spreadsheet for Models and Quantity.
Production Dates : NOV 14, 2022 – JAN 11, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The fasteners that attach the independent suspension to the chassis may not be adequately torqued.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the independent suspension fasteners lose torque, they may detach from
the vehicle. This condition may allow for the independent suspension to detach from a vehicle, increasing the risk of a crash.
Description of the Cause : Manufacturing error. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Independent Suspension Mounting Component Description : Independent Suspension Mounting Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-029 Page 3 Chronology :
On December 11, 2023, the manufacturing plant received a single customer complaint that indicated the fasteners that attach the independent suspension to the chassis, were loose and/or missing. The manufacturing plant had the vehicle transported via flatbed trailer back to the manufacturing plant. On January 9, 2024, the vehicle arrived at the manufacturing plant. The manufacturing plant had the independent suspension supplier inspect the vehicle where it was determined that the vehicles’ independent suspension fasteners were not torqued. On January 10, 2024, the manufacturing plant began inspecting their holding yard of vehicles ready to ship and found additional vehicles that had fasteners that had not been torqued. On January 16, 2024, the manufacturing plant was still inspecting vehicles in the holding yard and torquing as needed. The same day, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) to report the concern. On January 17, 2024, OCC and the manufacturing plant met to discuss the concern. OCC opened a research item. On January 19, 2024, OCC presented the concern to Forest Rivers Corporate Recall Committee, which voted to recall. A stop sale notice is being issued immediately. Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy to torque the fasteners properly. If the bolts are compromised, they will be replaced. What is the Forest River Customer Service Phone Number? (574) 642-1612 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: NOBO, RPod and IBEX Forest River, Inc.
Attn: WARRANTY MANAGER
1492 Gerber St.
Ligonier, IN 46767 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-029
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs from Recalled Component :
Involved Component – Independent Suspension Mounting The Independent Suspension Mounting Hardware will now be torqued to the component manufacture specifications during installation.
Identify How/When Recall Condition was Corrected in Production :
During the week of January 17, 2024, all vehicles in at the manufacturing plant were inspected and torqued all fasteners as needed. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : FEB 28, 2024 – FEB 28, 2024
Planned Owner Notification Date : FEB 28, 2024 – FEB 28, 2024
* NR – Not Reported**************************************************************************************************************OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-029
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. JAN 19, 2024 NHTSA Recall No. : 24V-029 Manufacturer Recall No. : 51-1727
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 1,911 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Forest River Inc. NO BO Travel Trailer Recreational Vehicles Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing data of when the independent suspension system began to be installed. See attached spreadsheet for Models and Quantity.
Production Dates : NOV 14, 2022 – JAN 11, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2024 Forest River Inc. RPOD Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing data of when the independent suspension system began to be installed. See attached spreadsheet for Models and Quantity.
Production Dates : NOV 14, 2022 – JAN 11, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-029 Page 2 Vehicle 3 : 2023-2024 Forest River Inc. IBEX Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing data of when the independent suspension system began to be installed. See attached spreadsheet for Models and Quantity.
Production Dates : NOV 14, 2022 – JAN 11, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The fasteners that attach the independent suspension to the chassis may not be adequately torqued.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the independent suspension fasteners lose torque, they may detach from
the vehicle. This condition may allow for the independent suspension to detach from a vehicle, increasing the risk of a crash.
Description of the Cause : Manufacturing error. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Axle Bolts & Nuts (“Fasteners”) Component Description : Axle Bolts & Nuts (“Fasteners”) Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-029 Page 3 Chronology :
On December 11, 2023, the manufacturing plant received a single customer complaint that indicated the fasteners that attach the independent suspension to the chassis, were loose and/or missing. The manufacturing plant had the vehicle transported via flatbed trailer back to the manufacturing plant. On January 9, 2024, the vehicle arrived at the manufacturing plant. The manufacturing plant had the independent suspension supplier inspect the vehicle where it was determined that the vehicles’ independent suspension fasteners were not torqued. On January 10, 2024, the manufacturing plant began inspecting their holding yard of vehicles ready to ship and found additional vehicles that had fasteners that had not been torqued. On January 16, 2024, the manufacturing plant was still inspecting vehicles in the holding yard and torquing as needed. The same day, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) to report the concern. On January 17, 2024, OCC and the manufacturing plant met to discuss the concern. OCC opened a research item. On January 19, 2024, OCC presented the concern to Forest Rivers Corporate Recall Committee, which voted to recall. A stop sale notice is being issued immediately. Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy to torque the fasteners properly. If the bolts are compromised, they will be replaced. What is the Forest River Customer Service Phone Number? (574) 642-1612 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address: NOBO, RPod and IBEX Forest River, Inc.
Attn: WARRANTY MANAGER
1492 Gerber St.
Ligonier, IN 46767 The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-029
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production :
The axle bolts/nuts (fasteners) will now be properly torqued. During the week of January 17, 2024, all vehicles in at the manufacturing plant were inspected and torqued all fasteners as needed. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : FEB 28, 2024 – FEB 28, 2024
Planned Owner Notification Date : FEB 28, 2024 – FEB 28, 2024
* NR – Not Reported**************************************************************************************************************OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-029
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Forest River, Inc. FEB 02, 2024 NHTSA Recall No. : 24V-029 Manufacturer Recall No. : 51-1727
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440
Population :
Number of potentially involved : 2,315 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2022-2024 Forest River Inc. NO BO Travel Trailer Recreational Vehicles Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing data of when the independent suspension system began to be installed. See attached spreadsheet for Models and Quantity.
Production Dates : NOV 14, 2022 – JAN 11, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2024 Forest River Inc. IBEX Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing data of when the independent suspension system began to be installed. See attached spreadsheet for Models and Quantity.
Production Dates : NOV 14, 2022 – JAN 11, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-029 Page 2 Vehicle 3 : 2023-2024 Forest River Inc. RPOD Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR
Descriptive Information : The scope was determined using manufacturing data of when the independent suspension system began to be installed. See attached spreadsheet for Models and Quantity.
Production Dates : NOV 14, 2022 – JAN 11, 2024
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : The fasteners that attach the independent suspension to the chassis may not be adequately torqued.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the independent suspension fasteners lose torque, they may detach from
the vehicle. This condition may allow for the independent suspension to detach from a vehicle, increasing the risk of a crash.
Description of the Cause : Manufacturing error. Identification of Any Warning
that can Occur : None Involved Components : Component Name 1 : Independent Suspension Mounting Component Description : Independent Suspension Mounting Component Part Number : N/A Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-029 Page 3 Chronology :
On December 11, 2023, the manufacturing plant received a single customer complaint that indicated the fasteners that attach the independent suspension to the chassis, were loose and/or missing. The manufacturing plant had the vehicle transported via flatbed trailer back to the manufacturing plant. On January 9, 2024, the vehicle arrived at the manufacturing plant. The manufacturing plant had the independent suspension supplier inspect the vehicle where it was determined that the vehicles’ independent suspension fasteners were not torqued. On January 10, 2024, the manufacturing plant began inspecting their holding yard of vehicles ready to ship and found additional vehicles that had fasteners that had not been torqued. On January 16, 2024, the manufacturing plant was still inspecting vehicles in the holding yard and torquing as needed. The same day, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) to report the concern. On January 17, 2024, OCC and the manufacturing plant met to discuss the concern. OCC opened a research item. On January 19, 2024, OCC presented the concern to Forest Rivers Corporate Recall Committee, which voted to recall. A stop sale notice is being issued immediately. A2
On January 31, 2024, the manufacturing plant notified OCC that a clerical error occurred when the manufacturing plant communicated the starting serial number for the scope to OCC. This resulted in the wrong starting serial number to be used to begin the scope. On February 2, 2024, OCC expanded the recall to include all vehicles that resulted in the findings of the original starting serial number. This amendment revises the scope from 1,911 vehicles to 2,315 vehicles affected in the United States. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-029
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy to torque the fasteners properly. If the bolts are compromised, they will be replaced.
What is the Forest River Customer Service Phone Number? (574) 642-1612 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
NOBO, RPod and IBEX Forest River, Inc.
Attn: WARRANTY MANAGER
1492 Gerber St.
Ligonier, IN 46767
How Remedy Component Differs from Recalled Component :
Involved Component – Independent Suspension Mounting The Independent Suspension Mounting Hardware will now be torqued to the component manufacture specifications during installation.
Identify How/When Recall Condition was Corrected in Production :
During the week of January 17, 2024, all vehicles in at the manufacturing plant were inspected and torqued all fasteners as needed. Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter.
Planned Dealer Notification Date : FEB 28, 2024 – FEB 28, 2024
Planned Owner Notification Date : FEB 28, 2024 – FEB 28, 2024
* NR – Not Reported
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