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December 20, 2023 NHTSA CAMPAIGN NUMBER: 23V866000
Front Air Spring Suspension May Separate
A loss of suspension can cause a loss of vehicle control and increase the risk of a crash.
NHTSA Campaign Number: 23V866
Manufacturer Nova Bus (US) Inc.
Components SUSPENSION
Potential Number of Units Affected 9
Summary
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS vehicles. The front air spring suspension hardware may separate from the attached plate, causing a sudden loss of suspension.
Remedy
Nova Bus will replace the attachment plate, free of charge. Owner notification letters are expected to be mailed February 18, 2024. Owners may contact Nova Bus customer service 1-800-350-6682. Nova Bus number for this recall is CR5537.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
October 25, 2023, Nova Bus informed by supplier that the weld nut used on the attachment plate is not compliant to Nova Bus requirements.
November 01, 2023: The issue was raised to the safety forum as a potential risk for evaluation.
November 02, 2023: Nova Bus opens a formal Potential Safety Related Issue investigation.
November 06, 2023: Delivery Stop issued. The front air spring attachment plate is removed and replaced with an attachment plate that conforms to component specifications for all buses within the factory.
November 15, 2023: Nova Bus conducts testing of the potential failed condition to assess potential risk level.
December 07, 2023: Findings from the investigation are reviewed by the Product Safety Evaluation Committee and the recommendation is that this be brought to Product Safety Committee
December 15, 2023 The Product Safety Committee meets and decides that a product safety defect exists.
December 20, 2023: 573 Report filed with NHTSA .
There have been no accidents or injuries related to this issue. There have been no warranty claims, field reports or customer complaints associated with this issue.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
NOVA BUS | LFS | 2023 |
2 Associated Documents
Recall Acknowledgement
RCAK-23V866-5681.pdf 645.344KB
Defect Notice 573 Report
RCLRPT-23V866-2549.PDF 214.312KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V866&docType=RCL
- VEHICLE MODELS COMPATIBILITY LIST: Rear air suspension spring compatible with Benz GL320 2007-2009, GL350 2010-2016, GL450 2007-2016, GL550 2008-2016, GL63 AMG 2013-2016, GLE350 2016-2018, GLE400 2016-2017, GLE43 AMG 2018, GLE450 AMG 2016, GLE550E 2016-2018, GLE63 AMG 2016-2019, GLS450 2017-2019, GLS550 2017-2019, GLS63 AMG 2017-2019, ML250 2015, ML320 2007-2009, ML350 2006-2015, ML400 2015, ML450 2010-2011, ML500 2006-2007, ML550 2008-2014, ML63 AMG 2007-2015.
- REFERENCE OEM NUMBER: 1663200325, 1643201025, 1643200725.(You can find the product you need accurately according to the OE number)
- EXCELLENT QUALITY: The air ride is made of imported high density rubber, more durable and better load performance than normal air suspension, provide you with better drive experience after replacement.
- SAFETY & COMFORT: Air spring bags prevent passengers from physical collision impact, greatly reducing the possibility of injury, as well as absorbing vibrations, maximum ride comfort and braking. (Placement on vehicle: Rear left and right)
- BUY WITH CONFIDENCE: Please double check and confirm the compatibility of car makes and models before purchasing in order to avoid buying the wrong air spring. We provide 12 months warranty and 100% quality assurance.
- Chsuatuo rear air spring bag Compatible with 2011-2015 Jeep Grand Cherokee IV (WK, WK2)
- Replaces the original air spring of OEM Numbers: 68029912A, 68029911AB, 68029912AC, 68029912AD
- Chsuatuo rear left/right air spring bags is made of high-quality iron, alloy, and rubber, combined with advanced sol-gel technology, which has strong acid resistance and corrosion resistance, longer service life, and can better match the Mercedes-Benz original air spring characteristics of safety, durability, stability, higher driving comfort and safe load bearing capacity
- In-Situ Installation: chsuatuo air ride spring bag is the same as the original, direct in-situ replacement of the original one without any modification
- Please confirm the item whether matches your vehicle according to the reference OE number and compatibility before the purchase
- Fully adjustable air springs to level your vehicle when towing or hauling a heavy load for a safe comfortable ride
- Up to 5,000 pounds of load leveling capability
- Easy to install with included detailed instructions
- Fitment details listed in the product description
- Lifetime Warranty with 60 day Ride Satisfaction Guarantee
- 【Applications】These air springs are universal for most brand trucks, eg.for Ford F150/F250, for GMC Sierra, for Chevrolet Silverado, for Dodge Ram 1500 2500 3500 etc.
- 【5000 lbs Air Spring 】 Up to 2500 lbs load capacity each one, absorbsing road shock and adjusting to varying load condition for ideal ride comfort, and to provide you a smooth and safe travel.
- 【Well Made】Made of steel braided cord reinforced ribs and multi-layer nylon belt cords bonded into the rubber. The all steel top and bottom plates have rolled crimp connections for unmatched durability.
- 【Buy with Confidence】Our air ride springs are fully inspected and tested before leaving facotory, fatigue analysis conducted more than 5 million times, giving them better durability and longer lifespan.
- 【Warranty 】 maXpeedingrods warrants its products against manufacturing defects under normal use for 1 year (since the date of purchase), and lifetime technical support and customer service. Please feel free to contact us for any question, we will reply in 12 hours.
- Fully adjustable air springs to level your vehicle when towing or hauling a heavy load for a safe comfortable ride
- Up to 5,000 pounds of load leveling capability
- Easy to install with included detailed instructions
- Fitment details listed in the product description
- Lifetime Warranty with 60 day Ride Satisfaction Guarantee
- 【Vehicle Models Compatibility List】Rear air suspension spring compatible with 2007-2012 Mercedes W164 X164 GL-Class GL320 GL350 GL450 GL550 ML-CLASS ML320 ML350 ML450 ML500 ML550 ML63 car, more compatibility info please check product description page below.
- 【OEM Number for Replacement】1663200325, 1643201025, 1643200725.(You can find the product you need accurately according to the OE number)
- 【Premium Quality】The air ride is made of imported high density rubber, more durable and better load performance than normal air suspension, provide you with better drive experience after replacement.
- 【Safety & Comfort】Air spring bags prevent passengers from physical collision impact, greatly reducing the possibility of injury, as well as absorbing vibrations, maximum ride comfort and braking. (Placement on vehicle: Rear left or right)
- 【Buy with Confidence】Please double check and confirm the compatibility of car makes and models before purchasing in order to avoid buying the wrong Air Spring. We provide 2-year warranty and 100% quality assurance.
- Chsuatuo rear air spring bag Compatible with 1992-2011 Mercury Grand Marquis, 1990-2011 Lincoln Town Car, 1993-2008 Ford Crown Marquis.
- Replaces the original air spring of OEM Numbers: 3U2Z5580AA, 3U2Z5580BA, 3U2Z5580PA, 6W1Z5560AA, FOVY5560A, AS-7050
- Chsuatuo rear left & right air spring bags is made of high-quality iron, alloy, and rubber, combined with advanced sol-gel technology, which has strong acid resistance and corrosion resistance, longer service life, and can better match the Mercedes-Benz original air spring characteristics of safety, durability, stability, higher driving comfort and safe load bearing capacity
- In-Situ Installation: chsuatuo air ride spring bags are the same as the original, direct in-situ replacement of the original one without any modification
- Please confirm the item whether matches your vehicle according to the reference OE number and compatibility before the purchase
- 【OE Part Number】68029912AE, 68029911AB, 68029912AC, 68029912AD Rear Air Spring Suspension Bag.
- 【Compatible With】For Grand Cherokee 2011 2012 2013 2014 2015. Please read our descriptions and pictures carefully to ensure that the product's applicable model is the same as your needs, so as not to place the wrong order and waste your precious time.
- 【Improved Driving Experience】Our air shock absorber spring bags can improve the working effect of the vehicle's suspension system and can be adjusted according to the actual load to reduce bumps and vibrations, maintain the balance and stability of the vehicle, improve driving quality, provide more comfort driving experience.
- 【High Quality Assurance】YDMON rear air suspension spring bags are made of high-strength and durable materials. During the production process, we implement strict quality inspection processes and testing procedures to ensure that the products have consistent quality standards. They provide reliable performance and ensure a long service life, whether on regular road trips or in adverse road conditions.
- 【Excellent After-Sales Service】YDMON not only offer top-notch products but also provide outstanding after-sales service. Customer satisfaction is of utmost importance to us. Our professional team is available to support you after your purchase, assisting with any inquiries and providing technical guidance.
- Including a pair of rear air suspensions compatible with REAR 1992-2010 Ford Crown Victoria / 1989-2010 Mercury Grand Marquis / 2003-2004 Mercury Marauder / 1989-2010 Lincoln Town Car
- The air rides are made of imported high density rubber, more durable and better load performance than normal air spring, provide you with better drive experience after replacement
- Please confirm this air suspension fits your vehicle, double check year/brand/model of your vehicle or check the OE number before purchase
- Reference OE number: 3U2Z5580BA, 3U2Z5580PA, 6W1Z5560AA,3U2Z-5580-PA 126580
- Air suspension is installed between car body and tire, which will help to improve performance and handling while hauling and towing
Last update on 2024-07-03 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-866
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Nova Bus (US) Inc. DEC 20, 2023 NHTSA Recall No. : 23V-866 Manufacturer Recall No. : CR5537 Manufacturer Information :
Manufacturer Name : Nova Bus (US) Inc. Address : 260 Banker Road
PLATTSBURGH NY 12901
Company phone : 450-472-6410
Population :
Number of potentially involved : 9
Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Nova LFS
Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population is vehicles built from June 19, 2023 through June 22, 2023 that use the attachment plate N57071 to attach the front air spring to the vehicle frame.
Production Dates : JUN 19, 2023 – JUN 22, 2023
VIN Range 1 : Begin : 2NVYL82J0P3754060 End : 2NVYL82J5P3754068 Not sequential Description of Defect :
Description of the Defect : The front air spring hardware attachment points may fail due to an improper attachment plate.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : The air spring hardware may dislodge from the attachment plate which in
turn may result in the sudden loss of suspension resulting in an increased risk of crash.
Description of the Cause : The manufacturer used non-conforming parts to Nova Bus component requirements. Identification of Any Warning
that can Occur : There is no warning prior to occurrence.
Involved Components : Part 573 Safety Recall Report 23V-866 Page 2 Component Name 1 : Plate Component Description : Attachment Component Part Number : N57071 Supplier Identification : Component Manufacturer
Name : INDUSTRIES ET EQUIPEMENTS LALIBERTE LTEE
Address : 550 Rte Bégin N
Sainte-Claire Foreign States G0R 2V0 Country : Canada Chronology :
October 25, 2023, Nova Bus informed by supplier that the weld nut used on the attachment plate is not compliant to Nova Bus requirements.
November 01, 2023: The issue was raised to the safety forum as a potential risk for evaluation. November 02, 2023: Nova Bus opens a formal Potential Safety Related Issue investigation.
November 06, 2023: Delivery Stop issued. The front air spring attachment plate is removed and replaced with an attachment plate that conforms to component specifications for all buses within the factory.
November 15, 2023: Nova Bus conducts testing of the potential failed condition to assess potential risk level. December 07, 2023: Findings from the investigation are reviewed by the Product Safety Evaluation Committee and
the recommendation is that this be brought to Product Safety Committee
December 15, 2023 The Product Safety Committee meets and decides that a product safety defect exists. December 20, 2023: 573 Report filed with NHTSA . There have been no accidents or injuries related to this issue. There have been no warranty claims, field reports
or customer complaints associated with this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-866
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Vehicles will be recalled. Remedy program will be to remove the
attachment plate and replace it with an attachment plate that meets the mechanical and material properties specified for the component.
All costs associated with this corrective measure will be covered by Nova Bus. Pre-notification remedies will be addressed using the Nova Bus general reimbursement plan on file with NHTSA.
How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production :
Remedy Component will have a replaced attachment plate that complies with the material and mechanical properties specified for this component. N57071 ATTACHMENT PLATE
This issue has been corrected within production as of November 06, 2023 by using the internal campaign and delivery stop process to replace the attachment plate on vehicles that were within the factory with attachment plates that conform to the component’s specifications. Additionally, conforming parts were used on new builds. Recall Schedule :
Description of Recall Schedule : Note: Nova Bus does not have a dealer network and the dates entered for
the planned dealer notification begin/end date are only to avoid NHTSA Recall Portal error while submitting the recall report.
Owner notification will begin on or before February 18, 2024 Planned Dealer Notification Date : DEC 22, 2023 – DEC 22, 2023
Planned Owner Notification Date : FEB 18, 2024 – FEB 18, 2024
* NR – Not Reported
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