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December 13, 2023 NHTSA CAMPAIGN NUMBER: 23E093000
Reversed Plug Blades on Electrical Outlet
Electrical outlet failure can increase the risk of a fire.
NHTSA Campaign Number: 23E093
Manufacturer Hubbell Incorporated (Delaware)
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 2,500
Summary
Hubbell Incorporated (Delaware) is recalling certain Wirecon SCD Duplex Receptacles, part number WDRU15WT. The electrical plug blade openings (narrow hot blade and wider neutral blade) may be reversed on one of the two receptacle outlet faces, which can cause outlet failure.
Remedy
Hubbell Incorporated will replace the receptacles or provide a refund, free of charge. Hubbell notified vehicle manufacturers on November 9, 2023. Owners may contact Hubbell customer service at 1-475-882-4800.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
10/26/2023 An email was received notifying Hubbell that some of the ground holes on the WDRU15WT were closed.
10/26/2023 Photos were taken to show the closed ground hole. They also highlight a second potential issue with the reverse polarity.
10/27/2023 A product complaint was submitted to the technical team for review with the date code from one of the defective units.
10/27/2023 Hubbell began the process of looking for any date codes of MLP3 and found 5 boxes; those boxes were shipped to the technical team in Shelton, CT.
10/31/2023 500 units arrived in Shelton, CT for technical team to inspect.
11/1/2023 Further efforts were undertaken to identify the pertinent date codes; 8 were identified. In light of this analysis, a notice was issued to hold shipment of any of those date codes and relays information back to Tech Services and Product Management.
11/3/2023 An email was sent to distributors notifying them of the potential defective product and asked them to locate and isolate any of the potentially affected date codes.
11/9/2023 First recall notice was emailed to distributors.
11/3 to 11/17 Distributors were asked to search all of their current inventory for the affected date codes. They were also asked to reach out to end customers and send personnel to end customer plants to look for the affected date codes. A total of 29,355 units are located, isolated, and shipped back to Hubbell for inspection. Units arrive on various days between 11/8/2023 and 11/17/2023.
11/15/2023 Further efforts were made to identify the potential container numbers with the WDRU15WT product.
11/16/2023 Based on this analysis on November 15, 2023, the date range of Affected Products was reduced to the potential shipment date from Arden, NC to Hubbell distributors to 9/9/2003 to 10/31/2023. The recall notice was updated and sent to distributors.
1 Affected Product
Equipment
BRAND | PART NO. | PRODUCTION DATES |
WIRECON | SCD DUPLEX RECEPTACLE |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-23E093-4727.PDF 216.047KB
Recall Acknowledgement
RCAK-23E093-3258.pdf 646.306KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23E093&docType=RCL
- Continuously protects against electric shock & electrocution by interrupting power if a ground-fault is detected.
- Required by the NEC for areas around the home within a close proximity to a water source (kitchen, bathroom, laundry room, basement, garage/carport, pool area).
- Patented reset/lockout feature prevents reset if the GFCI is unable to respond to a ground-fault or if it isn't wired properly. Regularly conducts an automatic self-test to ensure safety.
- LED indicator provides simple, intuitive feedback on power and protection status.
- Tamper-resistant shutters prevent foreign objects, such as keys, from being inserted into the outlet.
- 15 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet. The LED indicator keeps GREEN no matter you press the RESET or TEST button.
- The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
- Back and side wired for easy installation. Decorator wall plate and screws included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 15A/125V/1875W. Wallplate Included, ETL Listed
- 15 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet. The LED indicator keeps GREEN no matter you press the RESET or TEST button.
- The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
- Back and side wired for easy installation. Decorator wall plate and screws included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 15A/125V/1875W. Wallplate Included, ETL Listed
- GFCI Outlet - Constructed with premium high-impact resistant thermoplastic materials and rational structure design, ensures superior strength and durability. it a single gang GFCI electrical box that supports a standard duplex, grounded receptacle
- Safe electrical GFCI outlet tester with TEST and RESET buttons and LED Indicator is designed to meet local and national electrical codes.
- Safty - The ANKO GFCI USB Outlet meets UL-Listed YGB-094WR, 20 Amp, 125 Volt, 60HZ. Tamper Resistant Receptacle prevents young children from inserting unwanted objects into the outlets. For an added layer of protection, the GFCI regularly conducts an automatic internal test to confirm that it can respond to a ground fault, provides continuous ground fault protection.
- Weather Resistant - Constructed with advanced UV stabilized engineering to provide superior corrosion, temperature, and UV resistance, preventing discoloration and aging, ideal for outdoor & indoor use. Ground fault circuit interrupter GFCI outlets are required in kitchens and bathrooms and within 25 feet of heating, air conditioning and refrigeration equipment to prevent electrical shock in areas subject to moisture.
- 【20 Amp GFCI Outlet】Ground Fault Circuit Interrupter (GFCI) receptacle is designed to recognize a ground fault in your wiring and immediately breaks the flow of electricity, thus protecting you from electrical shock. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- 【Automatic Self-Test】The red LED light blinks every 30 seconds indicating a successfull self-test. If the red LED light stays ON, the test has failed and the GFCI must be immediately replaced.
- 【Tamper Resistant】Tamper resistant (TR) receptacle has spring-loaded shutters that close off the socket openings. An important next step to making the home safer for children.
- 【Easy to Install】Easy Installation with back or side wiring. Wall plates, screws and installation instructions included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 【Certification 】15A/125V/1875W. UL Listed.
- 20 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet. The LED indicator keeps GREEN no matter you press the RESET or TEST button.
- The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
- Back and side wired for easy installation. Decorator wall plate and screws included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 20A/125V/2500W. Wallplate Included, ETL Listed
- 3GRACE GFCI Outlet - The 20 Amp 125 Volt 60 HZ GFCI Duplex Receptacle meets UL 943 class A and UL 498 receptacle standards. Constructed with premium high-impact resistant thermoplastic materials and rational structure design, It ensures Safe electrical with superior strength and durability.
- Tamper Resistant - Tamper Resistant shutters protect children from electrocution by preventing objects from being inserted into the slots of the outlets, provide a safe option for you and your family.
- Self-Test - Two Indicator Light provides simple, intuitive feedback on power and protection status. If the indicator (LED) glows green, you have installed the GFCI receptacle correctly and it is working properly, The GFCI outlet automatically conducts a Self-Test(the red light will blink once) every 1-10 minutes. When the GFCI receptacle reaches the end of its' life the red indicator will turn on, it reminds you to replace the outlet in time.
- Weather Resistant Outdoor Outlet - Constructed with advanced Anti-UV radiation PC Material, it is capable to provent extreme corrosion and temperature. The UV resistance, proventing discoloration and aging, is ideal for outdoor & indoor use.
- Easy Installation - Back and side wiring, no extra wiring required. Unbreakable polycarbonate decorator wall plates, screws and complete installation instructions included.
- 【15 Amp GFCI Outlet】Ground Fault Circuit Interrupter (GFCI) receptacle is designed to recognize a ground fault in your wiring and immediately breaks the flow of electricity, thus protecting you from electrical shock. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- 【Self-Test】The red LED light blinks indicating a successfull self-test. If the red LED light stays ON, the test has failed and the GFCI must be immediately replaced.
- 【Tamper Resistant】Tamper resistant receptacle has spring-loaded shutters that close off the socket openings. An important next step to making the home safer for children.
- 【Easy to Install】Easy Installation with back or side wiring. Screwless Wallplate and installation instructions included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 【Certification 】15A/125V/1875W. ETL Listed. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 3GRACE GFCI Outlet - The 20 Amp 125 Volt 60 HZ GFCI Duplex Receptacle meets UL 943 class A and UL 498 receptacle standards. Constructed with premium high-impact resistant thermoplastic materials and rational structure design, It ensures Safe electrical with superior strength and durability.
- Tamper Resistant - Tamper Resistant shutters protect children from preventing objects from being inserted into the slots of the outlets, provide a safe option for you and your family.
- Self-Test - Two Indicator Light provides simple, intuitive feedback on power and protection status. If the indicator (LED) glows green, you have installed the GFCI receptacle correctly and it is working properly, The GFCI outlet automatically conducts a Self-Test(the red light will blink once) every 1-10 minutes. When the GFCI receptacle reaches the end of its' life the red indicator will turn on, it reminds you to replace the outlet in time.
- Easy Installation - Back and side wiring, no extra wiring required. The package includes detailed instruction. Ideal for use in indoor occasions such as homes, offices, hospitals, schools.
- Certification and Warranty - UL certified for top quality standards and safe operation, 3GRACE Brand proudly provides warranty on all Outlet Receptacle products to ensure 100% satisfaction.
- Provides continuous ground fault protection – detects and trips on actual ground fault even when self-test is being conducted
- Periodically conducts an automatic internal test to confirm that it can respond to a ground fault
- Terminals allow for easy wiring options – back and side wire capable
- 15 Amp, 125 Volt Receptacle/Outlet
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23E-093
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Hubbell Incorporated (Delaware) DEC 13, 2023 NHTSA Recall No. : 23E-093 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Hubbell Incorporated (Delaware) Address : 40 Waterview Drive
Shelton CT 06484
Company phone : 882-4800
Population :
Number of potentially involved : 2,500 Estimated percentage with defect : 1 %
Equipment Information : Brand / Trade 1 :
Model : WIRECON
SCD Duplex Receptacle 15A 125V White Part No. : WDRU15WT Size : NR Function : NR
Descriptive Information : – Hubbell Incorporated (Delaware), Bryant Electric Division’s (“Hubbell”) recently discovered a manufacturing defect in its Wirecon SCD Duplex Receptacle 15A 125V White, part number WDRU15WT (“Affected Product”). As a result, and despite the fact that Hubbell has not received any reports of injury, property damage or malfunction, out of an abundance of caution, it initiated a recall on November 9, 2023, and updated it on November 21, 2023. We recently provided this recall notice to you on December 11, 2023 and incorporate the contents of that notice herein.
– Hubbell inspected returned product to confirm that the potential quality issue with WDRU15WT is the result of a molding issue that occurred at our supplier. We identified 8 date codes that could contain units with this nonconformance.
The 8 date codes identify that the potentially defective product was produced by our supplier between July 14, 2023, and July 21, 2023, but shipped by Hubbell between September 9, 2023 and October 31, 2023. -Recalled products may have the “HOT” and “Neutral” plug blade openings on one of the two receptacle outlet faces, reversed (see attached Updated Important Recall Notice). – Based on information from our supplier, this issue could potentially impact approximately 2,500 products. Production Dates : SEP 09, 2023 – OCT 31, 2023 Part 573 Safety Recall Report 23E-093 Page 2 Description of Defect :
Description of the Defect : Recalled products may have the “HOT” and “Neutral” plug blade openings on one of the two receptacle outlet faces, reversed (see attached Updated Important Recall Notice).
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Affected Products may not perform in accordance with the product
specifications, and if a 2-pole polarized plug (narrow hot blade & wider neutral blade) with no ground pin is inserted into the Affected Product, it could lead to product failure, property damage and an increased risk of fire or injury, even though no such reports have been received by Hubbell.
Description of the Cause : NR Identification of Any Warning
that can Occur : Unknown. No incidents have been reported to Hubbell. Involved Components : Component Name : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
10/26/2023 An email was received notifying Hubbell that some of the ground holes on the WDRU15WT were closed. 10/26/2023 Photos were taken to show the closed ground hole. They also highlight a second potential issue with the reverse polarity. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23E-093 Page 3 10/27/2023 A product complaint was submitted to the technical team for review with the date code from one of the defective units. 10/27/2023 Hubbell began the process of looking for any date codes of MLP3 and found 5 boxes; those boxes were shipped to the technical team in Shelton, CT. 10/31/2023 500 units arrived in Shelton, CT for technical team to inspect. 11/1/2023 Further efforts were undertaken to identify the pertinent date codes; 8 were identified. In light of this analysis, a notice was issued to hold shipment of any of those date codes and relays information back to Tech Services and Product Management
.
11/3/2023 An email was sent to distributors notifying them of the potential defective product and asked them to locate and isolate any of the potentially affected date codes. 11/9/2023 First recall notice was emailed to distributors. 11/3 to 11/17 Distributors were asked to search all of their current inventory for the affected date codes. They were also asked to reach out to end customers and send personnel to end customer plants to look for the affected date codes. A total of 29,355 units are located, isolated, and shipped back to Hubbell for inspection.
Units arrive on various days between 11/8/2023 and 11/17/2023
.
11/15/2023 Further efforts were made to identify the potential container numbers with the WDRU15WT product. 11/16/2023 Based on this analysis on November 15, 2023, the date range of Affected Products was reduced to the potential shipment date from Arden, NC to Hubbell distributors to 9/9/2003 to 10/31/2023. The recall notice was updated and sent to distributors. Description of Remedy :
Description of Remedy Program : All uninstalled inventories of the Affected Product should be returned to
the Hubbell factory for free replacement or credit for the purchase price. Any installed units need to be replaced by a certified electrician. Hubbell has requested our distributor customers assistance with identifying their customers to whom the products were sold. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Replacement product will conform to specifications. NR Recall Schedule : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23E-093
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Recall Schedule : First recall notice sent to Hubbell customers on 11/9/2023; Updated
recall notice sent on 11/16/2023 Planned Dealer Notification Date : NR – NR
Planned Owner Notification Date : NR – NR Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment:
Name : Wesco MS Group Address : 2900 Gray Fox Rd Monroe NC 28119 Country : US Company Phone : NR Name : Dave Carter & Associates Address : 3530 SW 7th Street Ocala FL 34474 Country : US Company Phone : NR Name : Grand Design RV LLC Address : 11333 County Road 2
Middlebury IN 46540 Country : US Company Phone : NR Name : Forest River, Inc. Address : 900 County Road 1
Elkhart IN 46561 Country : US Company Phone : NR
* NR – Not Reported
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