OSA FLEX MC0327 – Steering Column May Break Causing Loss of Steering – 2020-2022 Cake Osa Flex Electric Mopeds

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November 28, 2023 NHTSA CAMPAIGN NUMBER: 23V803000

Steering Column May Break Causing Loss of Steering

A broken steering column will cause a sudden loss of steering, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V803

Manufacturer Cake 0 Emission USA Inc

Components STEERING

Potential Number of Units Affected 154

 

Summary

Cake 0 Emission USA Inc (Cake) is recalling certain 2020-2022 Osa Flex electric mopeds. The aluminum steering column may fatigue and break.

 

Remedy

Dealers will replace the steering column, free of charge. Owner notification letters are expected to be mailed in December 2023. Owners may contact CAKE customer service at service@ridecake.com. Cake’s number for this recall is OSA FLEX MC0327.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Chronology :

– May 11, 2023: Customer emailed CAKE to report an incident involving steering column failure that occurred when a CAKE vehicle struck a section of road in disrepair. CAKE’s internal Quality team is notified and begins its investigation into the incident.

– MAY 16, 2023: CAKE inspected the vehicle and findings were communicated to CAKE Service and Engineering teams.

– June – July 2023: CAKE Engineering analyzes the involved unit and identifies no material defects in manufacture of the steering column that led to the failure.

– August – October 2023: CAKE performs ongoing analysis of the steering column component.

– CAKE 0 Emission USA has not received any warranty claims or field or service reports, any other reports of crash incidents, or any injuries related to this issue in the USA.

 


3 Affected Products

Vehicle

MAKE MODEL YEAR
CAKE OSA FLEX ELECTRIC MOPED 2020-2022

 


4 Associated Documents

Recall Acknowledgement

RCAK-23V803-8932.pdf 646.093KB

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Defect Notice 573 Report

RCLRPT-23V803-4096.PDF 214.645KB

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Recall 573 Report-Amendment 1 – 12/12/2023

RCLRPT-23V803-6773.PDF 214.743KB

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Manufacturer Reimbursement Plan

RMRP-23V803-8007.pdf 121.197KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V803&docType=RCL

 


 

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