CR5512 – Sun Visor May Detach from Bracket – 2023 Nova Bus LFS & LFS Artic Transit Buses

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November 21, 2023 NHTSA CAMPAIGN NUMBER: 23V781000

Sun Visor May Detach from Bracket

A detached sun visor can distract the driver or obstruct the view through the windshield, increasing the risk of a crash.


NHTSA Campaign Number: 23V781

Manufacturer Nova Bus (US) Inc.

Components STRUCTURE

Potential Number of Units Affected 2



Nova Bus (US) Inc. (Nova Bus) is recalling certain 2023 LFS and LFS Artic transit buses. The sun visor may detach and fall from the bracket.



Nova Bus will inspect and repair the sun visor fasteners, as necessary, free of charge. Owner notification letters are expected to be mailed January 15, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5512.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to


Chronology :

August 9, 2023: Nova Bus is informed of occurrences where the sunvisor fell.

September 05, 2023: The issue is raised to the safety forum as a potential risk for evaluation

September 07, 2023: Nova Bus opens a formal potential safety related issue investigation.

September 14, 2023: Nova Bus opens a formal potential safety related issue investigation.

September 28, 2023: The product safety evaluation committee recommends raising this issue to the product safety committee. Nova Bus initiates an internal factory campaign to inspect and remedy product.

October 10, 2023: Nova Bus performs and inspection in the field to further understand the fault frequency.

November 16, 2023: Product Safety Committee determination of product defect.

November 21, 2023: Nova Bus files 573 with NHTSA that a voluntary recall will be released to address the safety-related defect.

There have been no accidents or injuries related to this defect. Warranty experience with one customer shows a failure rate of 9 percent. There are three claims associated with this defect.


2 Affected Products




2 Associated Documents

Defect Notice 573 Report

RCLRPT-23V781-1408.PDF 215.81KB

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Recall Acknowledgement

RCAK-23V781-8787.pdf 645.372KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…



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  • Easy Setup: Complete with non-slip elastic straps, our sun visor extender for cars allows for quick, easy, and secure mounting.
  • Anti-Glare: Whether you're a driver or a passenger, our car sunshade visor will eliminate sun glare and help protect your vision against UVA and UVB light rays.
  • Universal: Built for convenience, our car visor extender is universal in size and compatible with any car or SUV.
  • Car Essentials: Whatever the weather condition or time of day, our sun visor for car usage will block out direct sunlight for better visual clarity when driving.
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WANPOOL Car Visor Sunshade Extender, Window Shade, Anti-Glare Sun Blocker for Driver or Front Seat Passenger,1 Piece (Black)
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  • Freely adjustable car visor extender: visor extender bracket adopts the latest patented structure design, very easy to install, slide teeth and pivot design can freely adjust the front and rear distance, up and down to adjust the field of view, left and right to adjust the angle, so that the car visor extender can be suitable for the best experience of each person
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  • About after-sales service: Fazipu offers a reassuring after-sales guarantee for this car sun visor. If you have any problem in using it, please contact us at the first time. Our customer service team will reply you within 24 hours and give you a satisfactory solution. Please feel free to buy this sun visor extender!
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  • 【PROTECT YOUR EYES】Sun visor extender protects your eyes like sunglasses. The polarizing plate can eliminate glare and provide you with a clear vision. Make the visual environment soft and comfortable, reducing eye fatigue.【Patented Design】
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AOSM Sunglass Holder,Magnetic Leather Sunglasses Clip for Car Visor,Eyeglass Hanger Clip for Car Sun Visor, Suitable for Different Size Eyeglasses(BLACK)
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  • 【Sturdy Sunglasses Holder】: The sunglasses holder is closed by magnetic adsorption, and the strong magnetic force makes it very firm and stable, so you no longer have to worry about the clip being unstable or the glasses falling off.
  • 【Full Leather Cover】: Made of high-quality leather, it has a better texture and is softer. The soft leather wraps the entire glasses holder to ensure that it does not damage your sun visor or glasses. The appearance is simple and stylish.
  • 【Positions For Different Sunglasses】: If you have thick-legged sunglasses, place the glasses at the bottom, farthest away from the mouth. If you have thin-legged sunglasses, please place the glasses in the middle. If the thickness of the glasses legs is greater than 0.2 inches, it is not suitable.
  • 【Easy To Install】: Just clip the car sun visor on the sun visor to organize your sunglasses well. The simple appearance, exquisite stitching, and neutral colors make it complement various car interiors, and you no longer have to worry about the problem of losing or messing up sunglasses.

Last update on 2024-01-31 / Affiliate links / Images from Amazon Product Advertising API

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