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November 17, 2023 NHTSA CAMPAIGN NUMBER: 23V773000
Reversed Plug Blades on Electrical Outlet
Electrical outlet failure can increase the risk of a fire.
NHTSA Campaign Number: 23V773
Manufacturer Forest River, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 559
Summary
Forest River, Inc. (Forest River) is recalling certain 2024 Coachmen Adrenaline, Apex, Freedom Express, Remote, Spirit, and Forest River Work and Play travel trailers. The electrical plug blade openings (narrow hot blade and wider neutral blade) may be reversed on one of the two receptacle outlet faces, which can cause outlet failure.
Remedy
Dealers will replace the incorrect receptacles, free of charge. Owner notification letters were mailed November 27, 2023. Owners may contact Forest River Customer Service at 1-574-825-4995. Coachmen Apex and Apex Remote owners may contact 1-574-825-8205, and Freedom Express, Adrenaline and Work and Play owners may contact 1-574-825-6302. Forest River’s number for this recall is 51-1703.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2024 Adrenaline, Apex, Freedom Express, Remote, Spirit and Work & Play Travel Trailer Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT?
The receptacles produced by Hubbell Inc./Bryant Electric may have the “HOT” and “Neutral” plug blade openings on one of the two receptacle outlet faces, reversed.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If a 2-pole polarized plug (narrow hot blade & wider neutral blade) with no ground pin is inserted into the Affected Product, it may lead to product failure, property damage and an increased risk of fire or injury.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The receptacles will be tested to determine if they are in fact incorrect, if so, they will be replaced. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .30 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Adrenaline, APEX, Freedom Express, Remote, Spirit and Work & Play
Forest River, Inc
Attn: Warranty Manager
PO Box 30
Middlebury, IN 46540
RECALL 23V773 / 2023-617 REMEDY INSTRUCTIONS
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Chronology :
On November 14, 2023, Forest River’s Office of Corporate Compliance received an email from our supplier Dave Carter and Associates containing a recall notice from Hubbell Incorporated / Bryant Electric Division along with purchasing records.
On November 17, 2023, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice is being issued immediately following the recall filing.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| COACHMEN | ADRENALINE | 2024 |
| COACHMEN | APEX | 2024 |
| COACHMEN | FREEDOM EXPRESS | 2024 |
| COACHMEN | REMOTE | 2024 |
| COACHMEN | SPIRIT | 2024 |
| FOREST RIVER | WORK AND PLAY | 2024 |
7 Associated Documents
Miscellaneous Document – Stop Sale Notice – 51-1703
RMISC-23V773-1904.pdf 148.952KB
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Miscellaneous Document – COPY RECALL NOTICE- Wirecon SCD Duplex Receptacle
RMISC-23V773-9819.pdf 210.305KB
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Recall Acknowledgement
RCAK-23V773-4986.pdf 646.199KB
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Defect Notice 573 Report
RCLRPT-23V773-9994.PDF 219.859KB
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Manufacturer Notices(to Dealers,etc)
RCMN-23V773-6646.pdf 207.536KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-23V773-4480.pdf 245.937KB
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Remedy Instructions and TSB
RCRIT-23V773-9730.pdf 442.179KB
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Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V773&docType=RCL
- Continuously protects against electric shock & electrocution by interrupting power if a ground-fault is detected.
- Required by the NEC for areas around the home within a close proximity to a water source (kitchen, bathroom, laundry room, basement, garage/carport, pool area).
- Patented reset/lockout feature prevents reset if the GFCI is unable to respond to a ground-fault or if it isn't wired properly. Regularly conducts an automatic self-test to ensure safety.
- LED indicator provides simple, intuitive feedback on power and protection status.
- Tamper-resistant shutters prevent foreign objects, such as keys, from being inserted into the outlet.
- 15 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet. The LED indicator keeps GREEN no matter you press the RESET or TEST button.
- The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
- Back and side wired for easy installation. Decorator wall plate and screws included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 15A/125V/1875W. Wallplate Included, ETL Listed
- 15 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet. The LED indicator keeps GREEN no matter you press the RESET or TEST button.
- The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
- Back and side wired for easy installation. Decorator wall plate and screws included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 15A/125V/1875W. Wallplate Included, ETL Listed
- GFCI Outlet - Constructed with premium high-impact resistant thermoplastic materials and rational structure design, ensures superior strength and durability. it a single gang GFCI electrical box that supports a standard duplex, grounded receptacle
- Safe electrical GFCI outlet tester with TEST and RESET buttons and LED Indicator is designed to meet local and national electrical codes.
- Safty - The ANKO GFCI USB Outlet meets UL-Listed YGB-094WR, 20 Amp, 125 Volt, 60HZ. Tamper Resistant Receptacle prevents young children from inserting unwanted objects into the outlets. For an added layer of protection, the GFCI regularly conducts an automatic internal test to confirm that it can respond to a ground fault, provides continuous ground fault protection.
- Weather Resistant - Constructed with advanced UV stabilized engineering to provide superior corrosion, temperature, and UV resistance, preventing discoloration and aging, ideal for outdoor & indoor use. Ground fault circuit interrupter GFCI outlets are required in kitchens and bathrooms and within 25 feet of heating, air conditioning and refrigeration equipment to prevent electrical shock in areas subject to moisture.
- 【20 Amp GFCI Outlet】Ground Fault Circuit Interrupter (GFCI) receptacle is designed to recognize a ground fault in your wiring and immediately breaks the flow of electricity, thus protecting you from electrical shock. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- 【Automatic Self-Test】The red LED light blinks every 30 seconds indicating a successfull self-test. If the red LED light stays ON, the test has failed and the GFCI must be immediately replaced.
- 【Tamper Resistant】Tamper resistant (TR) receptacle has spring-loaded shutters that close off the socket openings. An important next step to making the home safer for children.
- 【Easy to Install】Easy Installation with back or side wiring. Wall plates, screws and installation instructions included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 【Certification 】15A/125V/1875W. UL Listed.
- 20 amp Non-Tamper Resistant Ground Fault Circuit Interrupter (GFCI) outlet receptacle for indoor use. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- The indicator light will turn On GREEN once the power is ON. Press the RESET button to restore power to the GFCI outlet. The LED indicator keeps GREEN no matter you press the RESET or TEST button.
- The ETL certification is a sign of a better quality product. This product has gone through many test procedures before getting its approval which makes it the safest GFCI.
- Back and side wired for easy installation. Decorator wall plate and screws included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 20A/125V/2500W. Wallplate Included, ETL Listed
- 3GRACE GFCI Outlet - The 20 Amp 125 Volt 60 HZ GFCI Duplex Receptacle meets UL 943 class A and UL 498 receptacle standards. Constructed with premium high-impact resistant thermoplastic materials and rational structure design, It ensures Safe electrical with superior strength and durability.
- Tamper Resistant - Tamper Resistant shutters protect children from electrocution by preventing objects from being inserted into the slots of the outlets, provide a safe option for you and your family.
- Self-Test - Two Indicator Light provides simple, intuitive feedback on power and protection status. If the indicator (LED) glows green, you have installed the GFCI receptacle correctly and it is working properly, The GFCI outlet automatically conducts a Self-Test(the red light will blink once) every 1-10 minutes. When the GFCI receptacle reaches the end of its' life the red indicator will turn on, it reminds you to replace the outlet in time.
- Weather Resistant Outdoor Outlet - Constructed with advanced Anti-UV radiation PC Material, it is capable to provent extreme corrosion and temperature. The UV resistance, proventing discoloration and aging, is ideal for outdoor & indoor use.
- Easy Installation - Back and side wiring, no extra wiring required. Unbreakable polycarbonate decorator wall plates, screws and complete installation instructions included.
- 【15 Amp GFCI Outlet】Ground Fault Circuit Interrupter (GFCI) receptacle is designed to recognize a ground fault in your wiring and immediately breaks the flow of electricity, thus protecting you from electrical shock. Please kindly check if the depth of electrical box can fit our GFCI outlets before purchasing.
- 【Self-Test】The red LED light blinks indicating a successfull self-test. If the red LED light stays ON, the test has failed and the GFCI must be immediately replaced.
- 【Tamper Resistant】Tamper resistant receptacle has spring-loaded shutters that close off the socket openings. An important next step to making the home safer for children.
- 【Easy to Install】Easy Installation with back or side wiring. Screwless Wallplate and installation instructions included. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 【Certification 】15A/125V/1875W. ETL Listed. Caution: Do not unscrew the terminal screws too far or with excessive force. Do not use power tools to loosen the terminal screws.
- 3GRACE GFCI Outlet - The 20 Amp 125 Volt 60 HZ GFCI Duplex Receptacle meets UL 943 class A and UL 498 receptacle standards. Constructed with premium high-impact resistant thermoplastic materials and rational structure design, It ensures Safe electrical with superior strength and durability.
- Tamper Resistant - Tamper Resistant shutters protect children from preventing objects from being inserted into the slots of the outlets, provide a safe option for you and your family.
- Self-Test - Two Indicator Light provides simple, intuitive feedback on power and protection status. If the indicator (LED) glows green, you have installed the GFCI receptacle correctly and it is working properly, The GFCI outlet automatically conducts a Self-Test(the red light will blink once) every 1-10 minutes. When the GFCI receptacle reaches the end of its' life the red indicator will turn on, it reminds you to replace the outlet in time.
- Easy Installation - Back and side wiring, no extra wiring required. The package includes detailed instruction. Ideal for use in indoor occasions such as homes, offices, hospitals, schools.
- Certification and Warranty - UL certified for top quality standards and safe operation, 3GRACE Brand proudly provides warranty on all Outlet Receptacle products to ensure 100% satisfaction.
- Provides continuous ground fault protection – detects and trips on actual ground fault even when self-test is being conducted
- Periodically conducts an automatic internal test to confirm that it can respond to a ground fault
- Terminals allow for easy wiring options – back and side wire capable
- 15 Amp, 125 Volt Receptacle/Outlet
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
IMPORTANT PRODUCT RECALL NOTICE
November 9, 2023
TO: Dave Carter & Associates
Steve Sapienza
3530 SW 7th St.
Ocala, FL 34474
SUBJECT: Hubbell Wirecon Receptacle Product Shipped between August 14, 2023, and October 31, 2023
Hubbell Incorporated (Delaware), Bryant Electric Division (“Hubbell”) is voluntarily recalling a certain Hubbell Wirecon SCD Duplex Receptacle product that was shipped from the Hubbell factory between August 14, 2023, and October 31, 2023 (the “Affected Product”). There were approximately 2,000 units produced that have the “HOT” and “Neutral” plug blade openings on one of the two receptacle outlet faces, reversed. Affected Products include the following Hubbell Part Number:
Hubbell Part
Description WDRU15WT Wirecon SCD Duplex Receptacle 15A 125V White
While there has been no report of injury and/or damage to property, Hubbell is concerned that the Affected Product will not perform in accordance with the product specifications, and if a 2-pole polarized plug (narrow hot blade & wider neutral blade) with no ground pin is inserted into the Affected Product, it may lead to product failure, property damage and an increased risk of fire or injury. All uninstalled inventories of the Affected Product should be returned to the Hubbell factory for free replacement or credit for the purchase price. Hubbell further requests your help in working with Customers to identify any installed Affected Product.
According to our records, Dave Carter & Associates purchased the Affected Product shown on the accompanying page.
1.
We request that Dave Carter & Associates immediately quarantine any Affected Product inyour company’s inventory and contact your Hubbell sales professional or me to arrange returnand replacement or credit.
2.
Any installed units that need to be replaced by a certified electrician. Hubbell willreimburse any expense to replace the Affected Product.
Neutral – Wide Slot
(Correct)
Hot – Narrow Slot
(Correct)
Incorrect
3.
Additionally, we need your immediate help in identifying any Customers to whom your company distributed the Affected Product.
Please complete the accompanying Customer Identification Worksheet (copy the blank form if multiple sheets are needed), indicate the Customer(s) to whom your company distributed the Affected Product, and email the worksheets to me at amiceli@hubbell.com. We will then send a product recall notice to each of those Customers.
We appreciate Dave Carter & Associate’s help with this important program and we ask that you please email your Customer Identification Worksheet(s) to us as soon as possible. Thank you for your immediate attention to this Important Product Recall.
Hubbell Incorporated (Delaware), Bryant Electric Division
___________________________________________
By: Anthony Miceli
Strategic Market Manager
**************************************************************************************************************
STOP SALE NOTICE
Page 1 of 1
November 17, 2023
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
Pursuant to Federal Motor Vehicle Safety Act; 49 CFR Part 573.11; this notice shall serve as a formal
SAFETY RECALL – STOP SALE NOTIFICATION
CERTAIN 2024 – ADRENALINE, APEX, FREEDOM EXPRESS, REMOTE, SPIRIT, WORK & PLAY
Forest River has been notified that a safety defect exists in certain components used in certain 2024 Adrenaline, Apex, Freedom Express, Remote, Spirit and Work & Play Travel Trailer Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River is issuing a Stop Sale Notice effective immediately.
To verify if your vehicle is part of the Stop Sale Notice, please visit DealerConnect and enter the VIN to see if it is subject to the aforementioned recall. Access your Home Page or the Service Campaign Module on Dealer Connect to find any open recall(s) for vehicles in your stock and supporting documents. You can also search by the recall number and select “MY VINS”. Not all Dealers have units in stock that are affected by this recall.
DEFECT/NONCOMPLIANCE:
According to the recall notice from Hubbell Inc./Bryant Electric: “Units produced that have the “HOT” and “Neutral” plug blade openings on one of the two receptacle outlet faces, reversed.”
EVALUATION OF RISK:
According to the recall notice from Hubbell Inc./Bryant Electric: “If a 2-pole polarized plug (narrow hot blade & wider neutral blade) with no ground pin is inserted into the Affected Product, it may lead to product failure, property damage and an increased risk of fire or injury.”
SERVICE PROCEDURE:
The remedy is under development.
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
APEX/SPIRIT/REMOTE CUSTOMER SERVICE
(574) 825-8205
FREEDOM EXPRESS/ADRENALINE/WORK & PLAY CUSTOMER SERVICE
(574) 825-6302
FR ID: 51-1703
**************************************************************************************************************
Page 1 of 1
RECALL 23V773 / 2023-617 REMEDY INSTRUCTIONS
Make(s): MANY, SEE BELOW
Model(s): MANY, SEE BELOW
Model Year(s): 2024
Concern:
According to the recall notice from Hubbell
Inc./Bryant Electric: “Units produced that have
the “HOT” and “Neutral” plug blade openings on
one of the two receptacle outlet faces, reversed.”
Repair Code: RC-003-01-00-004440
Allotted Time: .30 HRS. PER UNIT
Inspection Code: RC-003-05-00-004439
Allotted Time: .10 HRS. PER UNIT
Photo(s) Required: YES, OF BAD PART
Prior Authorization Required: YES
Part(s) Kit Number: C01206275
Part(s) Return: YES, REQUIRED SEE NOTE
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
ONLY WHITE 15AMP RECEPTACLES ARE AFFECTED
CERTAIN 2024: ADRENALINE – ANT21LT, ANT23LT, ANT27KB, ANT27LT & ANT29SS
CERTAIN 2024: APEX – AAPT185BH, AAPT186BH, AAPT187RB, AAPT191RBS, AAPT194BHS, AAPT203RBK, AAPT208BHS, AAPT213RDS,
AAPT215RBK, AAPT221RLS, AAPT245BHS, APTT243FKS, APTT251RBK, APTT256BHS, APTT264RKS, APTT265RBSS,
APTT293RLDS & APTT300BHS
CERTAIN 2024: FREEDOM EXPRESS – FET17BLSE, FET192RBS, FET20SE, FET226RBS, FET22SE, FET246RKS, FET252RBS, FET258BHS,
FET259FKDS, FET274RKS, FET292BHDS, FET294BHDS, FET298FDS, FET29SE, FET31SE, FET320BHDS & FET324RLDSLE
CERTAIN 2024: REMOTE – RMT16R, RMT17R & RMT18R
CERTAIN 2024: SPIRIT – SBT1840RBX, SBT1943RB, SBT2146BHX, SBT2455BH, SBT2557RB, SBT2565FK, SBT2764RE, SBT2963BH,
SBT2965RK, SBT3272BH & SBT3379BH
CERTAIN 2024: WORK AND PLAY: WPT21LT, WPT23LT, WPT27LT & WPT29SS
INSPECTION:
STEP 1: CLOSELY INSPECT EACH WHITE RECEPTACLE ON THE EXTERIOR AND INTERIOR OF THE VEHICLE;
• INSPECT EACH OF THE PLUG BLADE OPENINGS;
• IF RECEPTACLES ARE FOUND SIMILAR TO FIGURE 1 – CLAIM THE INSPECTION CODE ONLY
• IF RECEPTACLES ARE FOUND SIMILAR TO FIGURE 2 – MOVE TO REMEDY, ORDER IN QUANTY AS NEEDED;
• NOTE: ALL BAD RECEPTACLES NEED TO BE RETURNED!
FIGURE 1 – GOOD RECEPTACLE FIGURE 2 – BAD RECEPTACLE
REMEDY:
FOLLOW THE INCLUDED HUBBELL/WIRECON INSTRUCTIONS
HOT – NARROW SLOT
(CORRECT)
NEUTRAL – WIDE SLOT
(CORRECT)
GROUND
NEUTRAL – WIDE SLOT
(CORRECT)
HOT – NARROW SLOT
(CORRECT)
GROUND
SLOTS FOR HOT AND NEUTRAL ARE REVERSED – THIS IS AN INCORRECT RECEPTACLE
Installation Efficiency
High-tech precision installation saves time and reduces error with fewer steps than traditional methods!
1 device into the tool cradle.
2 and position into terminals.
Prepare wire and place
Properly align conductors
Self-Contained Electrical Products
Wirecon’s extensive offering of high quality self-contained devices (SCD) provides a cost-
effective means to provide electrical power and switching. Wirecon SCDs look identical to standard switches and receptacles. With the new WT900M installation tool, installing Wirecon devices is easier.
Products for Manufactured Structures
Designed to be installed correctly and quickly, Wirecon SCDs:
3 terminate cable.
4 the terminals.
Squeeze handles together to
Position second cable into
•
•
•
•
•
•
Utilize insulation displacement contacts No outlet box required for installation Completely insulated
Vibration resistant
Wide flange minimizes air infiltration UL 498 Listed and CSA 22.2 Certified
Wirecon’s SCDs secure to the wall surface with two pawls that swing out from the back of the device and can be tightened against the back of the wall. The tool’s “receptacle and switch combination pusher” pushes the wires into the terminals
for proper termination. The back cover can be snapped on by hand to complete the termination.
5 terminate second cable.
6 device.
Squeeze handles to
Snap-on the cover into the
Finish off the SCD installation with one of Wirecon’s wallplates. Snap-on (screwless) or standard screw-on wallplates are available for an appearance that is identical to conventional receptacles and switches.
7 and tighten pawls.
8 traditional appearance.
Push device into the wall
Attach wallplate for clean,
2
**************************************************************************************************************
Page 1 of 2
Corporate Compliance PO Box 30 Middlebury, In 46540
November 2023
This Notice applies to your vehicle VIN listed above.
Dear Forest River Customer:
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2024 Adrenaline, Apex, Freedom Express, Remote, Spirit and Work & Play Travel Trailer Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT?
The receptacles produced by Hubbell Inc./Bryant Electric may have the “HOT” and “Neutral” plug blade openings on one of the two receptacle outlet faces, reversed.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
If a 2-pole polarized plug (narrow hot blade & wider neutral blade) with no ground pin is inserted into the Affected Product, it may lead to product failure, property damage and an increased risk of fire or injury.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The receptacles will be tested to determine if they are in fact incorrect, if so, they will be replaced. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .30 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Adrenaline, APEX, Freedom Express, Remote, Spirit and Work & Play
Forest River, Inc
Attn: Warranty Manager
PO Box 30
Middlebury, IN 46540
NHTSA RECALL: 23V773
CANADA RECALL: 2023-617
FOREST RIVER ID: 51-1703
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Page 2 of 2
WHAT IF YOU NO LONGER OWN THIS VEHICLE?
If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
MAY FOREST RIVER ASSIST YOU FURTHER?
If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below:
CONTACT
PHONE
APEX/SPIRIT/REMOTE CUSTOMER SERVICE
(574) 825-8205
FREEDOM EXPRESS/ADRENALINE/WORK & PLAY CUSTOMER SERVICE
(574) 825-6302
If after contacting your dealer and/or our customer care helpline, should you have additional questions in regard to this recall, you may contact:
For Canadian Owners Please Contact:
Head of Recalls
Motor Vehicle Safety Investigations Laboratory
Transport Canada
80 Noël street, Gatineau, Quebec, J8Z 0A1
Telephone (800) 333-0510
Facsimile (819) 420-4292
Recall ID: 2023-617
For US Owners Please Contact:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153).
Or visit www.safercar.gov and search;
Recall ID: 23V773
Sincerely,
Forest River Inc.
Office of Corporate Compliance**************************************************************************************************************IMPORTANT SAFETY RECALL
Page 1 of 2
November 2023
Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B
“It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.”
–Forest River motorized and towable products are contained in this section-
CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5
Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
Forest River has decided that a safety defect exists in certain 2024 Adrenaline, Apex, Freedom Express, Remote, Spirit and Work & Play Travel Trailer Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River.
The identified VIN referenced in the attached document(s).
The designated Date range of production is 08/24/2023 through 11/14/2023.
DEFECT/NONCOMPLIANCE:
According to the recall notice from Hubbell Inc./Bryant Electric: “Units produced that have the “HOT” and “Neutral” plug blade openings on one of the two receptacle outlet faces, reversed.”
EVALUATION OF RISK:
According to the recall notice from Hubbell Inc./Bryant Electric: “If a 2-pole polarized plug (narrow hot blade & wider neutral blade) with no ground pin is inserted into the Affected Product, it may lead to product failure, property damage and an increased risk of fire or injury.”
SERVICE PROCEDURE:
Dealership Service Department procedures can be found on Dealer Connect.
WHAT IS THE PART NUMBER OF THE REMEDY KIT?
C01206275
PARTS AND RETURN:
Parts Return Required
DEALER REPAIR CODES: Dealer Connect
Prior Authorization and Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).
UNITED
STATES
CANADA
REPAIR
CODE
DESCRIPTION
ALLOWABLE HOUR(S)
23V773
2023-617
RC-003-05-00-004439
INSPECTION ONLY
.10 HRS
23V773
2023-617
RC-003-01-00-004440
INSPECTION AND PERORM REMEDY
.30 HRS
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
PO Box 30
MIDDLEBURY, INDIANA 46540-9218
NHTSA RECALL: 23V773
CANADA RECALL: 2023-617
FOREST RIVER ID: 51-1703
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IMPORTANT SAFETY RECALL
Page 2 of 2
HELPFUL CONTACT INFORMATION:
CONTACT
PHONE
APEX/SPIRIT/REMOTE CUSTOMER SERVICE
(574) 825-8205
FREEDOM EXPRESS/ADRENALINE/WORK & PLAY CUSTOMER SERVICE
(574) 825-6302
The Recall shall be considered the utmost priority to remedy the 2024 Adrenaline, Apex, Freedom Express, Remote, Spirit and Work & Play Travel Trailer Recreational Vehicles. in question. The retail consumer shall not be charged any amount of monies for remedy to their 2024 Adrenaline, Apex, Freedom Express, Remote, Spirit and Work & Play Travel Trailer Recreational Vehicles listed under this Recall.
If your dealership has already performed the remedy to 2024 Adrenaline, Apex, Freedom Express, Remote, Spirit and Work & Play Travel Trailer Recreational Vehicles, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2024 Adrenaline, Apex, Freedom Express, Remote, Spirit and Work & Play Travel Trailer Recreational Vehicles.in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s).
Notice:
In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties.
Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership.
Sincerely,
Forest River, Inc.
Office of Corporate Compliance**************************************************************************************************************OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-773
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Forest River, Inc.
Submission Date : NOV 17, 2023
NHTSA Recall No. : 23V-773
Manufacturer Recall No. : 51-1703
Manufacturer Information :
Manufacturer Name : Forest River, Inc.
Address : 55470 CR 1
P.O. Box 3030 Elkhart IN 46515-3030
Company phone : 1-800-348-7440
Population :
Number of potentially involved : 559
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2024-2024 Forest River Inc. Coachmen Adrenaline Travel Trailers
Vehicle Type : TRAILERS
Body Style : OTHER
Power Train : NR
Descriptive Information : The scope was determined by sales records from a distributer of Hubbell 110V
outlets provided to OCC.
2024 ADRENALINE ANT21LT 2
2024 ADRENALINE ANT23LT 1
2024 ADRENALINE ANT27KB 3
2024 ADRENALINE ANT27LT 4
2024 ADRENALINE ANT29SS 3
Grand total 13
Production Dates : AUG 24, 2023 – NOV 14, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Part 573 Safety Recall Report 23V-773 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 2 : 2024-2024 Forest River Inc. Coachmen Apex Travel Trailers
Vehicle Type : TRAILERS
Body Style : OTHER
Power Train : NR
Descriptive Information : The scope was determined by sales records from a distributer of Hubbell 110V
outlets provided to OCC.
2024 APEX AAPT185BH 3
2024 APEX AAPT186BH 2
2024 APEX AAPT191RBS 6
2024 APEX AAPT194BHS 4
2024 APEX AAPT203RBK 4
2024 APEX AAPT208BHS 19
2024 APEX AAPT213RDS 17
2024 APEX AAPT215RBK 1
2024 APEX AAPT221RLS 8
2024 APEX AAPT245BHS 6
2024 APEX APTT243FKS 9
2024 APEX APTT251RBK 5
2024 APEX APTT256BHS 5
2024 APEX APTT264RKS 13
2024 APEX APTT265RBSS 2
2024 APEX APTT293RLDS4
2024 APEX APTT300BHS 8
Grand Total 116
Production Dates : AUG 24, 2023 – NOV 14, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Part 573 Safety Recall Report 23V-773 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 3 : 2024-2024 Forest River Inc. Coachmen Freedom Express Travel Trailers
Vehicle Type : TRAILERS
Body Style : OTHER
Power Train : NR
Descriptive Information : The scope was determined by sales records from a distributer of Hubbell 110V
outlets provided to OCC.
2024 FREEDOM EXPRESS FET17BLSE 3
2024 FREEDOM EXPRESS FET192RBS 38
2024 FREEDOM EXPRESS FET20SE 4
2024 FREEDOM EXPRESS FET226RBS 5
2024 FREEDOM EXPRESS FET22SE 3
2024 FREEDOM EXPRESS FET246RKS 27
2024 FREEDOM EXPRESS FET252RBS 25
2024 FREEDOM EXPRESS FET258BHS 13
2024 FREEDOM EXPRESS FET259FKDS 38
2024 FREEDOM EXPRESS FET274RKS 23
2024 FREEDOM EXPRESS FET292BHDS 2
2024 FREEDOM EXPRESS FET294BHDS 19
2024 FREEDOM EXPRESS FET298FDS 47
2024 FREEDOM EXPRESS FET29SE 8
2024 FREEDOM EXPRESS FET31SE 6
2024 FREEDOM EXPRESS FET320BHDS 8
2024 FREEDOM EXPRESS FET324RLDSLE 8
Grand Total 277
Production Dates : AUG 24, 2023 – NOV 14, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Vehicle 4 : 2024-2024 Forest River Inc. Coachmen Remote Travel Trailers
Vehicle Type : TRAILERS
Body Style : OTHER
Power Train : NR
Descriptive Information : The scope was determined by sales records from a distributer of Hubbell 110V
outlets provided to OCC.
2024 REMOTE RMT16R 5
2024 REMOTE RMT17R 10
2024 REMOTE RMT18R 2
Grand total 17
Production Dates : AUG 24, 2023 – NOV 14, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Part 573 Safety Recall Report 23V-773 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Vehicle 5 : 2024-2024 Forest River Inc. Coachmen Spirit Travel Trailers
Vehicle Type : TRAILERS
Body Style : OTHER
Power Train : NR
Descriptive Information : The scope was determined by sales records from a distributer of Hubbell 110V
outlets provided to OCC.
2024 SPIRIT SBT1840RBX 8
2024 SPIRIT SBT1943RB 25
2024 SPIRIT SBT2146BHX 2
2024 SPIRIT SBT2455BH 4
2024 SPIRIT SBT2557RB 20
2024 SPIRIT SBT2565FK 1
2024 SPIRIT SBT2764RE 15
2024 SPIRIT SBT2963BH 23
2024 SPIRIT SBT2965RK 5
2024 SPIRIT SBT3272BH 13
2024 SPIRIT SBT3379BH 2
Grand total 118
Production Dates : AUG 24, 2023 – NOV 14, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Vehicle 6 : 2024-2024 Forest River Inc. Work and Play Travel Trailers
Vehicle Type : TRAILERS
Body Style : OTHER
Power Train : NR
Descriptive Information : The scope was determined by sales records from a distributer of Hubbell 110V
outlets provided to OCC.
2024 WORK AND PLAY WPT21LT 6
2024 WORK AND PLAY WPT23LT 4
2024 WORK AND PLAY WPT27LT 6
2024 WORK AND PLAY WPT29SS 2
Grand Total 18
Production Dates : AUG 24, 2023 – NOV 14, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Defect :
Description of the Defect : According to the recall notice from Hubbell Inc./Bryant Electric: “Units
produced that have the “HOT” and “Neutral” plug blade openings on one of the
two receptacle outlet faces, reversed.”
FMVSS 1 : NR
FMVSS 2 : NR
Part 573 Safety Recall Report 23V-773 Page 5
The information contained in this report was submitted pursuant to 49 CFR §573
Description of the Safety Risk : According to the recall notice from Hubbell Inc./Bryant Electric: “If a 2-pole
polarized plug (narrow hot blade & wider neutral blade) with no ground pin
is inserted into the Affected Product, it may lead to product failure, property
damage and an increased risk of fire or injury.”
Description of the Cause : Unknown
Identification of Any Warning
that can Occur :
None
Involved Components :
Component Name 1 : Wirecon SCD Duplex Receptacle 15A 125V White
Component Description : Wirecon SCD Duplex Receptacle 15A 125V White
Component Part Number : WDRU15WT
Supplier Identification :
Component Manufacturer
Name : Hubbell Incorporated / Bryant Electric D
Address : 40 Waterview Drive
Shelton CONNECTICUT 06484-1000
Country : United States
Chronology :
On November 14, 2023, Forest River’s Office of Corporate Compliance received an email from our supplier
Dave Carter and Associates containing a recall notice from Hubbell Incorporated / Bryant Electric Division
along with purchasing records.
On November 17, 2023, Forest River’s Corporate Recall Committee voted to recall. A Stop Sale Notice is being
issued immediately following the recall filing.
Part 573 Safety Recall Report 23V-773 Page 6
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers
and Dealers. An authorized Forest River Dealer or Service Center will need
to perform the remedy. The affected receptacles will be replaced with the
correct face.
What is the Forest River Customer Service Phone Number?
Coachmen Apex, Apex Remote and (574) 825-8205
Freedom Express, Adrenaline and Work and Play (574) 825-6302
If you have already paid for a repair that is within the scope of this defect
under recall, you still need to have this recall inspected and/or performed
to ensure the correct parts and procedures were utilized. Additionally, you
may be eligible for a refund of previously paid repairs. Refunds will only
be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Forest River, Inc.
Attn: WARRANTY MANAGER
PO Box 30
Middlebury, IN 46540
How Remedy Component Differs
from Recalled Component :
Hubbell Incorporated / Bryant Electric Division – (800) 323-2792
40 Waterview Drive
Shelton, Connecticut 06484-1000
Affected Component – Wirecon SCD Duplex Receptacle 15A 125V White
PN WDRU15WT
Replacement Component – Wirecon SCD Duplex Receptacle 15A 125V
White with correct face
PN WDRU15WT
Identify How/When Recall Condition
was Corrected in Production :
Unknown
Recall Schedule :
Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send
suspected VIN numbers to our third party vendor that is licensed to pull
data on the current owner of the vehicles (as needed) once a formal
NHTSA I.D. is provided. Forest River intends on pushing the mailing out
as soon as NHTSA provides any correction(s) and an Acknowledgement
Letter.
Planned Dealer Notification Date : DEC 27, 2023 – DEC 27, 2023
Planned Owner Notification Date : DEC 27, 2023 – DEC 27, 2023
Part 573 Safety Recall Report 23V-773 Page 7
The information contained in this report was submitted pursuant to 49 CFR §573
* NR – Not Reported**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END