Incorrect Gauge Wire May Melt – 2023-2024 Forest River Sandstorm, Stealth, & 2024 Shockwave Travel Trailers

SEOCONTENT-START

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-739 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : NOV 03, 2023 NHTSA Recall No. : 23V-739 Manufacturer Recall No. : 67-1700 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 24 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2024 Forest River Inc. Sandstorm Toy Hauler Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Since inception of the model(s), the incorrect wire gauge has been used. 2023 – SANDSTORM TOY HAULER SCTFK2600-CA-671 2024 SANDSTORM TOY HAULER SCT2600SRT-CA-67 6 Grand Total 7 Production Dates : JUL 24, 2023 – OCT 16, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2024 Forest River Inc. Stealth Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Since inception of the model(s), the incorrect wire gauge has been used. 2023 STEALTH TOWABLES SFTKB2600-CA-67 1 2024 STEALTH TOWABLES SFT2600SLT-CA-67 13 Grand total 14 Production Dates : JUL 24, 2023 – OCT 16, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-739 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2024-2024 Forest River Inc. Shockwave Toy Hauler Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Since inception of the model(s), the incorrect wire gauge has been used. 2024 SHOCKWAVE TOY HAULER SHT2600RLT-CA-67 3 Grand total 3 Production Dates : JUL 24, 2023 – OCT 16, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : An incorrect wire gauge was routed from the 50AMP inlet to a transfer switch then to the distribution panel. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The incorrect gauge wire could potently melt; causing a short which could potentially lead to a fire, property damage and/or personal injury. Description of the Cause : Manufacturing error. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : Wiring Component Description : 110V Wiring; 10-gauge Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Part 573 Safety Recall Report 23V-739 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : On November 1, 2023, during a routine Corporate Standards Audit, it was discovered that the manufacturing plant was installing the incorrect wire gauge between the 50AMP inlet to a transfer switch then to the distribution panel. The same day, the manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”). OCC opened a research item. On November 3, 2023, Forest Rivers Corporate Recall Committee voted to recall. Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. The incorrect 10-gauge wire will be replaced with the correct 6-gauge wire. What is the Forest River Customer Service Phone Number? (951) 357-2327 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Sealth, Sandstorm and Shockwave Forest River, Inc. Attn: WARRANTY MANAGER 920 West Mayberry Ave Hemet, CA 92543 How Remedy Component Differs from Recalled Component : Affected Component – Wiring – 110V Wiring; 10-gauge Part Number N/A Replacement Component – Wiring – 110V Wiring; 6-gauge The wiring will now be the correct gauge. Identify How/When Recall Condition was Corrected in Production : The week of November 1, 2023, the manufacturing plant began remedying all vehicles at the manufacturing plant with the correct gauge wiring. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send Part 573 Safety Recall Report 23V-739 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : DEC 13, 2023 – DEC 13, 2023 Planned Owner Notification Date : DEC 13, 2023 – DEC 13, 2023 * NR – Not Reported

**************************************************************************************************************

Page 1 of 3 RECALL 23V739 REMEDY INSTRUCTIONS Make(s): MANY, SEE BELOW Model(s): MANY, SEE BELOW Model Year(s): 2023 – 2024 Concern: An incorrect wire gauge may have been routed from the 50AMP inlet to a transfer switch then to the distribution panel. Repair Code: RC-003-01-00-004436 Allotted Time: 3.50 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100482570 Part(s) Return: N/A Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. CERTAIN: 2023 – 2024 SANDSTORM TOY HAULER – SCTFK2600-CA-67 & SCT2600SRT-CA-67 CERTAIN: 2023 – 2024 STEALTH – SFTKB2600-CA-67 & SFT2600SLT-CA-67 CERTAIN: 2024 – SHOCKWAVE – SHT2600RLT-CA-67 STEP 1: LOCATE AND REMOVE THE EXTERIOR 110 VOLT SHORE POWER INLET AT ROADSIDE SIDEWALL BY REMOVING ALL 4 SCREWS. • INSPECT THE WIRE FROM THE UNINSTALLED INLET IN STEP 1 VERIFING THAT IT IS 10/3 ORANGE JACKETED ROMEX – THIS IS THE INCORRECT WIRE. • DISCONNECT ALL (4) WIRES PLACE AND THE SHORE POWER INLET ASIDE AS IT WILL BE REINSTALLED LATER. (FIG 1). STEP 2: PROCEED TO THE FRONT BEDROOM. LIFT UP BED PLATFORM AND LOCATE POWER INVERTER CABINET AND REMOVE THE ACCESS PANEL LOCATED ON THE SIDE OF THE BOX CLOSEST TO THE FRONT WALL OF THE UNIT TO GAIN ACCESS TO 110 VOLT POWER TRANSFER SWITCH. (FIG 2) • REMOVE SCREWS THAT SECURE THE POWER TRANSFER SWITCH TO THE FLOOR (THIS ALLOWS FOR EASIER ACCESS TO THE POWER TRANSFER SWITCH). • REMOVE POWER TRANSFER SWITCH COVER AND INSPECT THE WIRE VERIFYING THAT IT IS 10/3 ORANGE JACKETED ROMEX – THIS IS THE INCORRECT WIRE. STEP 3: DISCONNECT BOTH 10/3 ORANGE JACKETED ROMEX WIRES FROM THE TERMINALS AND PULL THE WIRES OUT OF THE POWER TRANSFER SWITCH BOX. (FIG 3) STEP 4: LOCATE THE POWER DISTRIBUTION PANEL FOR THE UNIT NEAR THE SLIDE OUT ON THE ADJACENT BATHROOM WALL AND REMOVE THE SCREWS HOLDING IT IN PLACE. • INSPECT THE ROMEX WIRE COMING INTO THE DISTRIBUTION PANEL VERIFYING THAT IT IS 10/3 ORANGE JACKETED ROMEX- THIS IS THE INCORRECT WIRE. • REMOVE THE 50 AMP BREAKERS AND DISCONNECT THE INCORRECT WIRES. STEP 5: INSTALL (1 EA.) SUPPLIED 4”X 4” METAL JUNCTION BOX IN THE AREA OF THE INCORRECT 10/3 ORANGE JACKETED ROMEX AND SECURE WHERE PRACTICAL. • ROUTE THE INCORRECT WIRES THROUGH THE SNAP IN CONNECTORS IN THE SUPPLIED METAL JUNCTION BOX AND TERMINATE THEM USING THE SUPPLIED 10 GA WIRE BELL CAPS TAPING OFF THE CAPS USING ELECTRICAL TAPE. • INSTALL THE SUPPLIED 4” X 4” JUNCTION BOX COVER WITH LABEL (FACING UPWARDS) STATING “INACTIVE CIRCUIT”. o THIS STEP IS TO BE REPEATED AT EACH LOCATION CONTAINING THE INCORRECT 10/3 ORANGE JACKETED ROMEX. o CONTINUED; TOOL LIST: CORDLESS SCREW GUN/DRILL SQUARE TIP (#S2) PHILLIP TIP 3/8” NUT DRIVE SOCKET FLAT BLADE SCREW DRIVER 1 ¼” HOLE SAW UTILITY KNIFE WIRE STRIPPERS WIRE CRIMPERS TAPE MEASURE RECALL PARTS KIT – F100482570 (1) RECALL INSTRUCTION REPAIR PROCEDURE (1) NO# 1 – PRE-ASSEMBLED 24 FT – 6/3 GAUGE ROMEX WIRE, GREY FLEXIBLE CONDUIT (FIG 4) (1) NO# 2 – PRE-ASSEMBLED 18 FT – 6/3 GAUGE ROMEX WIRE, GREY FLEXIBLE CONDUIT (FIG 4) (14) CABLE CLAMPS 3/4” (14) SELF-TAPPING SCREWS 1/4” X 1” – 3/8” HEAD (3) 4”X4” METAL JUNCTION BOX WITH INSTALLED ROMEX SNAP CLAMPS – 3 EA. (12) 10 GA. WIRE BELL CAPS ADDITIONAL SHOP SUPPLIES: SPRAY FOAM SEALANT- BLACK ELECTRICAL TAPE Page 2 of 3 RECALL 23V739 REMEDY INSTRUCTIONS Make(s): MANY, SEE BELOW Model(s): MANY, SEE BELOW Model Year(s): 2023 – 2024 Concern: An incorrect wire gauge may have been routed from the 50AMP inlet to a transfer switch then to the distribution panel. Repair Code: RC-003-01-00-004436 Allotted Time: 3.50 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100482570 Part(s) Return: N/A o (NOTE ONE OF THE SUPPLIED JUNCTION BOXES WILL HAVE (2) SNAP IN CONNECTORS, THIS BOX IS TO BE USED TO TERMINATE THE WIRES AT THE POWER TRANSFER SWITCH. IN ORDER TO ACCESS THE INCORRECT WIRE COMING FROM THE SHORE POWER INLET IT IS BEST TO REMOVE THE LOWER DRAWER IN THE GALLEY CABINET FOR CLEAR ACCESS.) • IN THE NEXT STEPS YOU WILL BEGIN ROUTING THE SUPPLIED REPLACEMENT (FIG 4) (ASSEMBLY 1) 24 FT – 6/3 GAUGE ROMEX WIRE, GREY FLEXIBLE CONDUIT WIRE FROM SIDEWALL SHORE POWER INLET TO THE POWER TRANSFER SWITCH TO THE POWER DISTRIBUTION PANEL. STEP 6: BEGINNING IN THE GALLEY CABINET AREA LOCATE A SPACE ON THE FLOOR AWAY FROM THE PATH OF THE DRAWER FOR THE ROUTING OF THE 6/3 BLACK JACKETED ROMEX. • USE A 1 1/4” HOLE SAW TO CREATE THE HOLE OPENING FOR THE FLEXIBLE CONDUIT TO BE ROUTED ON THE OUTSIDE OF THE I-BEAM MAIN RAIL. • REPEAT THIS STEP AT UNDERSIDE OF THE FRONT BED WHERE THE POWER TRANSFER SWITCH IS LOCATED AND AT THE POWER DISTRIBUTION PANEL. BE SURE TO PLACE THE HOLE AT THE POWER DISTRIBUTION PANEL SO THAT THE FLEXIBLE CONDUIT CAN BE ROUTED ON THE OUTSIDE OF THE I-BEAM MAIN RAIL. • TAKE PRECAUTIONARY MEASUREMENTS TO INSPECT INTERIOR AND EXTERIOR FOR ANY OBSTRUCTIONS PRIOR TO PLACING 1 1/4” OPENING THROUGH FLOOR. STEP 7: ROUTE ONE END OF THE PRE-ASSEMBLED FLEXIBLE CONDUITS (ASSEMBLY 1) ON THE OUTSIDE OF THE I-BEAM MAIN RAIL AND INSERT THROUGH THE FLOOR EXPOSEING THE FLEXIBLE CONDUIT BY A MINIMUM OF 2” AND TERMINATE THE 6/3 BLACK JACKETED ROMEX INTO THE PREVIOUSLY REMOVED SHORE POWER INLET. • BE SURE TO LEAVE ENOUGH WIRE TO CREATE THE REQUIRED 6” SERVICE LOOP BEHIND THE POWER INLET AFTER INSTALL. STEP 8: SECURE THE FLEXIBLE CONDUIT TO THE I-BEAM MAIN RAIL USING THE INCLUDED RUBBER COATED CLAMPS AT NO MORE THAN 48” INTERVALS UNTIL THE CONDUIT IS NEARING THE HOLE CREATED FOR THE POWER TRANSFER SWITCH. • ROUTE THE END OF THE CONDUIT INTO THE HOLE THROUGH THE FLOOR EXPOSING THE FLEXIBLE CONDUIT BY A MINIMUM OF 2″ AND TERMINATE THE END OF THE 6/3 BLACK JACKETED ROMEX INTO THE SHORE POWER SIDE OF THE POWER TRANSFER SWITCH. STEP 9: ROUTE ONE END OF THE PRE-ASSEMBLED CONDUIT (FIG 4) (ASSEMBLY #2) THROUGH THE SECOND HOLE NEARING THE POWER TRANSFER SWITCH EXPOSING A MINIMUM OF 2” OF THE FLEXIBLE CONDUIT AND TERMINATE THE 6/3 BLACK JACKETED ROMEX INTO THE OUTLET POWER TO 110 VOLT POWER CIRCUIT PANEL. • RE-INSTALL THE COVER FOR THE POWER TRANSFER SWITCH AND RE-SECURE THE POWER TRANSFER SWITCH TO THE FLOOR OF THE UNIT. RE-INSTALL THE ACCESS COVER TO THE POWER TRANSFER SWITCH. STEP 10: BEGIN SECURING THE FLEXIBLE CONDUIT (ASSEMBLY #2) NO MORE THAN 48” INTERVALS ON THE OUTSIDE OF THE I-BEAM MAIN RAIL UNTIL THE CONDUIT IS NEARING THE HOLE CREATED FOR THE POWER DISTRIBUTION PANEL. • ROUTE THE END OF THE CONDUIT THROUGH THE HOLE IN THE FLOOR EXPOSING A MINIMUM OF 2”. • TERMINATE THE 6/3 BLACK JACKETED ROMEX TO 50-AMP BREAKER ON THE POWER DISTRIBUTION PANEL AND RE-INSTALL BREAKERS. • ONCE COMPLETE RE-INSTALL THE POWER DISTRIBUTION PANEL. STEP 11: SEAL ALL OPENINGS IN EXTERIOR FLOOR OPENINGS FROM BOTTOM SIDE OF FLOOR WITH BLACK SEALANT FOAM, CHECK ALL CONDUIT CLAMPS FOR PROPER SECUREMENT AND REINSTALL GALLEY DRAWER BACK IN PLACE. STEP 12: PERFORM AN ELECTRICAL CHECK TO ENSURE 110-VOLT POWER IS AVAILABLE TO TRAVEL TRAILER AT 50-AMP POWER DISTRIBUTION PANEL VIA SHORE POWER AND ONBOARD GENERATOR OPERATION. • 6/3 BLACK JACKETED ROMEX WIRE REPLACED ONLY SUPPLIED POWER TO THE MAIN 50-AMP BREAKERS IN THE 110 VOLT POWER PANEL. • ALL OTHER 110-VOLT CIRCUITS WHERE NOT AFFECTED. STEP 13: CLEAN AREA AND CLAIM REPAIR CODE Page 3 of 3 RECALL 23V739 REMEDY INSTRUCTIONS Make(s): MANY, SEE BELOW Model(s): MANY, SEE BELOW Model Year(s): 2023 – 2024 Concern: An incorrect wire gauge may have been routed from the 50AMP inlet to a transfer switch then to the distribution panel. Repair Code: RC-003-01-00-004436 Allotted Time: 3.50 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES Prior Authorization Required: YES Part(s) Kit Number: F100482570 Part(s) Return: N/A (Fig 1) 110-VOLT SHORE POWER INLET (FIG 2 – 1 OF 2) POWER INVERTER CABINET (FIG 2 – 2 OF 2) POWER INVERTER CABINET ACCESS PANEL TO POWER TRANSFER SWITCH (FIG 3) 10/3 ROMEX WIRE AT TRANSFER SWITCH INCORRECT (FIG 4) #1 PRE-ASSEMBLED 18 FT – 6/3 GA ROMEX WIRE, GREY FLEXIBLE CONDUIT #2 (PRE-ASSEMBLED 24 FT – 6/3 GAUGE ROMEX WIRE, GREY FLEXIBLE CONDUIT REFERENCE OF FLEXIBLE CONDUIT ROUTING ON I-BEAM

**************************************************************************************************************

Page 1 of 2 Corporate Compliance PO Box 30 Middlebury, In 46540 November 2023 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2023-2024 Sandstorm, Stealth, and 2024 Shockwave Toy Hauler Travel Trailer Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT? An incorrect wire gauge was routed from the 50AMP inlet to a transfer switch then to the distribution panel. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. The incorrect gauge wire could potently melt; causing a short which could potentially lead to a fire, property damage and/or personal injury. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. The incorrect 10-gauge wire will be replaced with the correct 6-gauge wire. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is 3.5 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Plant #19 California Forest River, Inc Attn: Warranty Manager 255 South Pepper Ave Rialto, CA 92376 NHTSA RECALL: 23V739 CANADA RECALL: N/A FOREST RIVER ID: 67-1700 <> <> <