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October 20, 2023 NHTSA CAMPAIGN NUMBER: 23V706000
Wheel Lockup from Misaligned Driveline
An incorrect pinion to driveline angle may cause rear wheel lockup, increasing the risk of a crash.
NHTSA Campaign Number: 23V706000
Manufacturer Forest River, Inc.
Components POWER TRAIN, SUSPENSION
Potential Number of Units Affected 18
Summary
Forest River, Inc. (Forest River) is recalling certain 2023-2024 Coachmen Concord Class C motorhomes. Installation of the air ride suspension system resulted in an incorrect pinion to driveline angle.
Remedy
Dealers will install a shorter control arm, free of charge. Owner notification letters are expected to be mailed November 29, 2023. Owners may contact Forest River Customer Service at 1-574-825-8602. Forest River’s number for this recall is 210-1693.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
The manufacturing plant received a customer complaint on August 28, 2023, of a noisy rear-end of vehicle. On September 15, 2023, October 5, 2023, and October 15, 2023, additional customer complaints were received by the manufacturing plant.
The manufacturing plant notified Forest River’s Office of Corporate Compliance on October 10, 2023, and advised of a meeting with the supplier that would be held on October 16, 2023, and asked OCC to attend.
On October 20, 2023, Forest Rivers Corporate Recall Committee voted to recall. A Stop Sale Notice is being issued immediately following the recall filing.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
COACHMEN | CONCORD | 2023-2024 |
3 Associated Documents
Miscellaneous Document – Stop Sale Notice
RMISC-23V706-7679.pdf 144.384KB
Defect Notice 573 Report
RCLRPT-23V706-6352.PDF 214.924KB
Recall Acknowledgement
RCAK-23V706-1865.pdf 645.389KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V706&docType=RCL
- This is a complete kit assembled to replace your stock touring shocks with height-adjustable air shocks.
- The air it up to stock ride height for a smooth ride in a matter of seconds.
- System uses all nickel-plated brass high-flow high-pressure push-to-connect fittings throughout the entire system, and a manifold-style dump valve block for optimum performance. This kit includes all of the components for a fully functional, fully height adjusta ble rear air suspension.
- With this kit, you can ride with zero air pressure without rubbing. That means you can cruise around with your bike SLAMMED, or also if you ever lost air pressure for any reason you can still ride without rubbing your tire against your fender (on most '09-Later models, or '08-earlier models with stock rear tire, contact us for details).
- Package include: Set of Rear Air Ride Suspension
- Made in the USA
- Lifetime Warranty on Fabricated Parts
- Easy Bolt-on Application. No Welding!
- Increase Towing Capacity and Improve Stabillity
- Compatible with Nissan Frontier 05-20 Truck Pickup 2wd & 4wd. Includes (2) 2500 series Heavy Duty air springs, bolt-on precision mounting brackets, SAE grade hardware, and a manual air hose fill kit. Ask about our in-cab controls options! Decal included as shown
- Fully adjustable air springs to level your vehicle when towing or hauling a heavy load for a safe comfortable ride
- Up to 5,000 pounds of load leveling capability
- Easy to install with included detailed instructions
- Fitment details listed in the product description
- Lifetime Warranty with 60 day Ride Satisfaction Guarantee
- Upgraded replacement - this air compressor replaces and improves on the original part for certain Cadillac, Chevrolet and GMC vehicles
- Enhanced technology - features advanced thermal protection software to prevent future burn out
- More durable - addition of protective membrane prevents moisture intrusion
- Complete repair - brackets, dryer, air filter boxes, sealed sound isolation shielding, wiring harness and connectors included
- Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
- 【Applications】These air springs are universal for most brand trucks, eg.for Ford F150/F250, for GMC Sierra, for Chevrolet Silverado, for Dodge Ram 1500 2500 3500 etc.
- 【5000 lbs Air Spring 】 Up to 2500 lbs load capacity each one, absorbsing road shock and adjusting to varying load condition for ideal ride comfort, and to provide you a smooth and safe travel.
- 【Well Made】Made of steel braided cord reinforced ribs and multi-layer nylon belt cords bonded into the rubber. The all steel top and bottom plates have rolled crimp connections for unmatched durability.
- 【Buy with Confidence】Our air ride springs are fully inspected and tested before leaving facotory, fatigue analysis conducted more than 5 million times, giving them better durability and longer lifespan.
- 【Warranty 】 maXpeedingrods warrants its products against manufacturing defects under normal use for 1 year (since the date of purchase), and lifetime technical support and customer service. Please feel free to contact us for any question, we will reply in 12 hours.
- Air springs are heavy duty torsion bars coiled around an axis which compress and expand to absorb motion of the wheels. They consist of several layers of metal bound together which function as a single unit. They are used in car suspension systems and are they are considered more efficient in vibration isolation than steel springs. Air springs are useful to the air suspension system of a vehicle as they offer a smooth ride and they assist in leveling.
- As mentioned before, it can be susceptible to damage from moisture. Extremes of hot and cold can also damage the rubber. Drivers in hot or cold climates are more likely to experience air spring failures than those in mild climates. The rubber could also be punctured by road debris. Any of these problems can cause the air spring to leak air which will make the suspension sag causing the vehicle to sit uneven or, if the leak is sever enough, the vehicle may not reach proper ride height.
- This Pair Air Spring Fits for the Following Vehicles: 2007-2016 Mercedes-Benz GL/GLS (X164/X166 W/ Airmatic); 2006-2015 ML/GLE (W164/W166 W/ Airmatic); For Rear Left & Right with Rotatable Cover.
- Customers can find the product you need accurately according to the OE number. Replacemnt part number: 1663200325, 1643200225, 1643200425, 1643200625, 1643200725, 1643200825, 1643200925, 1643201025, 1643201025,1663200625, A1643200225, A1643200425, A1643200625, A1643200725, A1643200825, A1643200925, A1643201025, A1663200325, A1663200625.
- Over they years though, air springs can begin to leak, and when they do they will no longer be able to hold the air pressure required to keep the vehicle riding smoothly and at a level ride height. Fortunately, we have the solution to this problem with this brand new air spring for your vehicle. If you are replacing one air spring, it is recommended that the other side be replaced as well so that you can rest assured that your Mercedes-Benz will travel many more trouble-free miles.
- Adjustable air spring from 5-100 PSI, with up to 5,000 lbs of leveling capacity
- Levels your vehicle when towing or hauling for a safe, comfortable ride
- Eliminates vehicle sag and bottoming out
- Internal jounce bumper absorbs shock and can safely run with zero psi
- Does not fit 5th wheel hitches or vehicles equipped with factory air suspension
- Installs inside coil spring to eliminate sag and bottoming out
- Up to 1000 pounds of load leveling capacity
- Air Adjustable from 5-35 PSI
- See Descripiton for Fitment Details
- Lifetime Warranty with 60 day Ride Satisfaction Guarantee
- Fitment: These air springs are universal for most brand trucks, eg.for Ford F150/F250, for GMC Sierra, for Chevrolet Silverado, for Dodge Ram 1500 2500 3500 etc.
- Double Bellow Design: The air suspension spring features a double bellow design, which provides enhanced load-carrying capacity and improves ride comfort. The double bellow structure allows for increased suspension travel, ensuring a smoother and more controlled ride, especially when carrying heavy loads.
- High Load Capacity: With a standard 2500 lb load capacity, this air suspension spring is capable of supporting significant weight. It can handle heavy-duty applications, such as towing, hauling, or carrying heavy cargo, providing stability and improved performance under load.
- 1/2" NPT Single Port: The air suspension strut assembly comes equipped with a 1/2" NPT (National Pipe Thread) single port. This standardized port size allows for easy integration with air management systems, air compressors, and pneumatic components, simplifying the installation and compatibility with existing air suspension setups.
- Durable Construction: The air suspension spring is built to last with high-quality materials and craftsmanship. It is designed to withstand demanding conditions, including road vibrations, temperature variations, and exposure to the elements. The durable construction ensures reliable performance and longevity, providing you with a dependable suspension solution.
- Air bag suspensions system uses a system of inflatable air bags filled with compressed air to suspend the vehicle off the ground. Air Compressors provide air to the integral components of your vehicle’s air ride suspension, keeping air springs and air shocks inflated to a necessary height based on your carrying load, towing and passengers. A properly working air suspension will keep your vehicle’s ride a smoother, more enjoyable one, and help with vehicle stability, braking and fuel economy.
- The main reason a compressor fails is due to being overworked and burning out.Usually,when it is having a problem,a few symptoms will be produced that can alert driver of a potential issue that should be serviced:Vehicle riding lower than normal;Abnormal noises during operation such as excessively loud clicking, whining, or grinding;The compressor won’t come on. If you have these problems on your vehicle’s suspension, please inspect if the vehicle needs an air suspension compressor replacement.
- This Air Suspension Compressor Pump Fits for the Following Vehicles: Cadillac Escalade 2002-2016, Cadillac Escalade ESV 2003-2016, Cadillac Escalade EXT 2002-2013, Chevy Avalanche 2007-2013 Chevy Avalanche 1500 2002-2006, Chevy Suburban 2015-2016, Chevy Suburban 1500 2001-2014, Chevy Tahoe 2001-2016, GMC Yukon 2001-2016, GMC Yukon XL 2015-2016, GMC Yukon XL 1500 2001-2014.
- Customers can find the product you need accurately according to the OE number. Replacememt Part Number: 10395825, 15056494, 15070878, 15101577, 15254590, 15296756, 15949881, 19299545, 20837299, 20930288, 22941806, 23282712, 25913289, 949-000, 949000, 949-001, 949001, 949-099, 949-099, 4J-0003C, CD-7713, P-2793, 522-1028, 522-1029, 522-01029, 522-01028.
- Complete repair - brackets, dryer, air filter boxes, sealed sound isolation shielding, wiring harness and connectors (1 Compressor Assembly, 1 Two ping assembly, 1 wire harness) included. Plug and play for ease of installation. The original air compressor on certain GM vehicles fails due to burn out or moisture intrusion. This Benefast OE FIX features thermal protection software and an additional protective membrane to prevent future failures.
Last update on 2024-06-15 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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STOP SALE NOTICE Page 1 of 1 October 20, 2023 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” Pursuant to Federal Motor Vehicle Safety Act; 49 CFR Part 573.11; this notice shall serve as a formal SAFETY RECALL – STOP SALE NOTIFICATION. CERTAIN 2023 – 2024 – CONCORD – CNC321DSF Forest River has decided that a safety defect exists in certain 2023 – 2024 Concord CNC321DSF Class C Motorhome Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River is issuing a Stop Sale Notice effective immediately. To verify if your vehicle is part of the Stop Sale Notice, please visit DealerConnect and enter the VIN to see if it is subject to the aforementioned recall. DEFECT/NONCOMPLIANCE: Installation of current air ride suspension has resulted in an incorrect pinion to driveline angle. EVALUATION OF RISK: The result of a failed pinion and driveline may be rear wheel lockup, which may result in a crash. SERVICE PROCEDURE: The remedy is still under development. HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (574) 825-8602 FR ID: 210-1693
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-706 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : OCT 20, 2023 NHTSA Recall No. : 23V-706 Manufacturer Recall No. : 210-1693 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 18 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2024 Forest River Inc. Coachmen Concord Class C Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : The scope includes all vehicles since this AutoFlex air ride suspension system began use. 2023 CONCORD CNC321DSF 17 2024 CONCORD CNC321DSF 1 Grand Total 18 Production Dates : DEC 30, 2022 – SEP 22, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Installation of current air ride suspension has resulted in an incorrect pinion to driveline angle. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The result of a failed pinion and driveline may be rear wheel lockup, which may result in a crash. Description of the Cause : Uknown Identification of Any Warning that can Occur : Emitting a loud noise from the rear of the vehicle which may alert the operator there is a problem. Involved Components : Part 573 Safety Recall Report 23V-706 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Rear Upper Control Arms Component Description : Upper Control Arm Component Part Number : AF-0131-CC15 Supplier Identification : Component Manufacturer Name : Autoflex Suspensions Address : 1070 Gorham St. Thunder Bay Foreign States P7B 5X5 Country : Canada Chronology : The manufacturing plant received a customer complaint on August 28, 2023, of a noisy rear-end of vehicle. On September 15, 2023, October 5, 2023, and October 15, 2023, additional customer complaints were received by the manufacturing plant. The manufacturing plant notified Forest River’s Office of Corporate Compliance on October 10, 2023, and advised of a meeting with the supplier that would be held on October 16, 2023, and asked OCC to attend. On October 20, 2023, Forest Rivers Corporate Recall Committee voted to recall. A Stop Sale Notice is being issued immediately following the recall filing. Part 573 Safety Recall Report 23V-706 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy. The remedy will be to install a shorter control arm to achieve the appropriate driveline to pinion. What is the Forest River Customer Service Phone Number? (574) 825-8602 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Coachmen Class C Forest River, Inc. Attn: WARRANTY MANAGER PO Box 30 Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : Autoflex Suspensions – (807) 623-0590 1070 Gorham St. Thunder Bay, ON P7B 5X5 – Canada Affected Component: Rear Upper Control Arms Upper Control Arm Part Number: AF-0131-CC15 Replacement Component: Upper Control Arm Part Number: AF-0131-CC14-3/8 All vehicles will now have the correct length of the rear upper control arm to achieve the appropriate driveline to pinion angles. Identify How/When Recall Condition was Corrected in Production : All vehicles where remedied the week of October 16, 2023, by reducing the length of the rear upper control arm lengths to achieve the appropriate driveline to pinion angles. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out Part 573 Safety Recall Report 23V-706 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : NOV 29, 2023 – NOV 29, 2023 Planned Owner Notification Date : NOV 29, 2023 – NOV 29, 2023 * NR – Not Reported
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