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October 19, 2023 NHTSA CAMPAIGN NUMBER: 23V701000
Loose Solar Panel Wire Connection
A loose solar panel electrical connection could overheat, increasing the risk of a fire.
NHTSA Campaign Number: 23V701000
Manufacturer Alliance RV, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 3,390
Summary
Alliance RV, LLC is recalling certain 2021-2023 Paradigm and Valor fifth wheel trailers. A wire connector from the solar panel ports to the solar charge lines may loosen.
Remedy
Dealers will replace the existing wire nut with a new connector, free of charge. Owner notification letters are expected to be mailed December 19, 2023. Owners may contact Alliance customer service at 1-574-218-7165.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Safety Recall: 23V701
October 2023
Reason for this recall:
Alliance RV has determined that a number of Paradigm & Valor 5th Wheels were manufactured that the connection point at the solar port and the solar charge lines may be loose, which would cause performance issues and potential for a thermal event.
What Alliance RV will do:
Alliance RV will reimburse authorized service providers to perform the necessary repair. A total of .50hrs will be paid (.50hrs to replace the wire nuts connecting the solar port to the solar charge lines with a new connector).
What we need you to do:
Perform the wiring correction. The instructions provided with this letter will guide you through the appropriate action. A warranty claim can then be filed with Alliance RV.
Models Included 2021, 2022 & 2023 Paradigm & Valor 5th Wheels –
295MK;310RL;340RL;365RD;370FB;372RK;382RK;385FL;390MP;395DS;36A15;36V11;37V13;40V13;41V 15;42V13;43V13
Serial Number Range Non sequental
Parts Required x2 electrical connectors (p/n:xxxx) / x1 Tube of Dicor Lap Sealant (p/n:xxxx)
Tools Required
- Caulk gun
- Crimpers
- Screw/impact gun w bits
- Electrical tape
The remedy is to replace wire nuts with new electrical butt connectors.
Instructions
1. Make sure that all power, both shore power and battery power, is completely disconnected from the RV.
2. (on the roof of the rv) Carefully remove the solar port by disconnecting the panels from the port and then clearing the sealant and accessing the fasteners.
3. Remove fasteners and remove the port from roof. This will expose the wiring and the connection point we are looking for.
3. Remove fasteners and remove the port from roof. This will expose the wiring and the connection point we are looking for.
5. Be sure to wrap your connection with electrical tape.
6. You will now reinstall the port, reconnect your input wiring from the solar panels and seal the port with the provided tube of self-leveling lap sealant.
Chronology :
A public social mead post and private messaged received on 10/3/2023 prompted further investigation into this topic. The potential risk lead to the determination to initiate a safety recall.
6 Affected Products
Vehicles
MAKE | MODEL | YEAR |
ALLIANCE RV | PARADIGM | 2021-2023 |
ALLIANCE RV | VALOR | 2021-2023 |
5 Associated Documents
Recall Acknowledgement
RCAK-23V701-6027.pdf 647.186KB
Defect Notice 573 Report
RCLRPT-23V701-7275.PDF 213.021KB
Recall 573 Report – 10/20/2023
RCLRPT-23V701-7140.PDF 213.009KB
Remedy Instructions and TSB
RCRIT-23V701-9960.pdf 572.579KB
Recall 573 Report – 10/30/2023
RCLRPT-23V701-7632.PDF 213.538KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V701&docType=RCL
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Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-701 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Alliance RV, LLC Submission Date : OCT 19, 2023 NHTSA Recall No. : 23V-701 Manufacturer Recall No. : n/a, will use yours Manufacturer Information : Manufacturer Name : Alliance RV, LLC Address : 301 Benchmark Drive Elkhart IN 46516 Company phone : 1-574-218-7165 Population : Number of potentially involved : 3,499 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Paradigm & Valor 295MK;310RL;340RL;365RD;370FB;372RK;382RK;385FL;390MP;395DS;21T15;29T 18;31T13;36A15;36V11;37V13;40V13;41V15;42V13;43V13 Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Recalled products will have 2 or more solar panels installed from the factory with a twist on wire cap/nut connecting the solar port to the solar charge lines Production Dates : FEB 03, 2020 – NOV 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A wire cap/nut used to connect the solar port to the solar charge lines may loosen over time and need attention in the form of replacing the connector. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A loose connection could cause heat at the connection point of the solar port and solar charge lines. this could compromise the wire insulation / jacket and lead to a thermal event. Description of the Cause : A loosened connection of the solar port wires to the solar charge lines. Identification of Any Warning that can Occur : Diminished performance, failure to perform and/or a thermal event. Involved Components : Part 573 Safety Recall Report 23V-701 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : A public social mead post and private messaged received on 10/3/2023 prompted further investigation into this topic. The potential risk lead to the determination to initiate a safety recall. Description of Remedy : Description of Remedy Program : The remedy will be to address the connection point from the solar panel port to the solar charge lines. Alliance RV will be providing new connectors and will be paying labor (no charge at all to retail consumers) to have this inspection and remedy performed. How Remedy Component Differs from Recalled Component : A remedied component will be a connection that has been inspected and the connectors replaced with a new style connector to prevent loosening from being a possibility. Identify How/When Recall Condition was Corrected in Production : Over time, the connection point evolved from a wire nut/cap to a newer style connector. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : DEC 19, 2023 – DEC 19, 2023 Planned Owner Notification Date : DEC 19, 2023 – DEC 19, 2023 * NR – Not Reported
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IMPORTANT SAFETY RECALL «Dealer_name» «Street» «City», «State» «Zip» Country (Only for Canada) Dear Valued Dealer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. US only Alliance RV has decided that a defect which relates to motor vehicle safety exists in some 2021, 2022 & 2023 Alliance RVs. Units impacted are select Paradigm & Valor 5th Wheels. Our records show the following unit(s) are affected by this recall and is currently part of the inventory at your Dealership. The Recall Remedy must be completed on this unit prior to being sold. Vehicle Identification Number Listing: TBD Reason for this recall: Alliance RV has determined that a number of Paradigm & Valor 5th Wheels were manufactured that the connection point at the solar port and the solar charge lines may be loose, which would cause performance issues and potential for a thermal event. What Alliance RV will do: Alliance RV will reimburse authorized service providers to perform the necessary repair. A total of .50hrs will be paid (.50hrs to replace the wire nuts connecting the solar port to the solar charge lines with a new connector). What we need you to do: Perform the wiring correction. The instructions provided with this letter will guide you through the appropriate action. A warranty claim can then be filed with Alliance RV. Federal law requires that all units in your inventory be repaired prior to delivery to a customer. If you have sold a unit recently that you have received a stock recall notice on, please contact the owner immediately to advise of the recall. In addition, please register the unit by submitting the Warranty Registration information via the Alliance RV Dealer Portal (contact us at dealersupport@alliancerv.com if you need instructions on how to do so). All pertinent information regarding this recall is available under the announcements section of our website. If you need further assistance, please Contact Alliance RV Customer Service at 574-226-0140 – Option 2 or dealersupport@alliancerv.com. We certainly regret this inconvenience; however, our customers’ safety is our most important priority. Sincerely, Alliance RV Safety Recall: 23V701 October 2023 ****Product Safety Notice*** Models Included 2021, 2022 & 2023 Paradigm & Valor 5th Wheels – 295MK;310RL;340RL;365RD;370FB;372RK;382RK;385FL;390MP;395DS;36A15;36V11;37V13;40V13;41V 15;42V13;43V13 Serial Number Range Non sequental Parts Required x2 electrical connectors (p/n:xxxx) / x1 Tube of Dicor Lap Sealant (p/n:xxxx) Tools Required • Caulk gun • Crimpers • Screw/impact gun w bits • Electrical tape The remedy is to replace wire nuts with new electrical butt connectors. Instructions 1. Make sure that all power, both shore power and battery power, is completely disconnected from the RV. 2. (on the roof of the rv) Carefully remove the solar port by disconnecting the panels from the port and then clearing the sealant and accessing the fasteners. 3. Remove fasteners and remove the port from roof. This will expose the wiring and the connection point we are looking for. 4. The wire nuts shown in the above image will need removed and replaced with new butt connectors. Be careful to reconnect the wires exactly as they were connected (+positive to +positive and -negative to -negative). 5. Be sure to wrap your connection with electrical tape. 6. You will now reinstall the port, reconnect your input wiring from the solar panels and seal the port with the provided tube of self-leveling lap sealant. Warranty Reimbursement Information: Warranty claims should be submitted via the Alliance RV Dealer Portal under flat rate code 23V701. If a sublet is being used for the performance of the recall, a copy of the claim is required, and it should be submitted to service@alliancerv.com for review and processing. The allotted time for the recall to be performed is .50hr. Please contact Alliance RV with any questions – dealersupport@alliancerv.com or 574-226-0140 – Option 2.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-701 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Alliance RV, LLC Submission Date : OCT 30, 2023 NHTSA Recall No. : 23V-701 Manufacturer Recall No. : n/a, will use yours Manufacturer Information : Manufacturer Name : Alliance RV, LLC Address : 301 Benchmark Drive Elkhart IN 46516 Company phone : 1-574-218-7165 Population : Number of potentially involved : 3,390 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Paradigm & Valor 295MK;310RL;340RL;365RD;370FB;372RK;382RK;385FL;390MP;395DS;36A15;36V 11;37V13;40V13;41V15;42V13;43V13 Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Recalled products will have 2 or more solar panels installed from the factory with a twist on wire cap/nut connecting the solar port to the solar charge lines Production Dates : FEB 03, 2020 – NOV 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A wire cap/nut used to connect the solar port to the solar charge lines may loosen over time and need attention in the form of replacing the connector. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A loose connection could cause heat at the connection point of the solar port and solar charge lines. this could compromise the wire insulation / jacket and lead to a thermal event. Description of the Cause : A loosened connection of the solar port wires to the solar charge lines. Identification of Any Warning that can Occur : Diminished performance, failure to perform and/or a thermal event. Involved Components : Part 573 Safety Recall Report 23V-701 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : A public social mead post and private messaged received on 10/3/2023 prompted further investigation into this topic. The potential risk lead to the determination to initiate a safety recall. Description of Remedy : Description of Remedy Program : The remedy will be to address the connection point from the solar panel port to the solar charge lines. Alliance RV will be providing new connectors and will be paying labor (no charge at all to retail consumers) to have this inspection and remedy performed. How Remedy Component Differs from Recalled Component : A remedied component will be a connection that has been inspected and the connectors replaced with a new style connector to prevent loosening from being a possibility. Identify How/When Recall Condition was Corrected in Production : Over time, the connection point evolved from a wire nut/cap to a newer style connector. Recall Schedule : Description of Recall Schedule : We are currently running the mail merge to be able to print the notifications for distribution. While we have 12/19/2023 slotted, we will be ahead of time for getting these notifications out. We should have them completed this week. Planned Dealer Notification Date : DEC 19, 2023 – DEC 19, 2023 Planned Owner Notification Date : DEC 19, 2023 – DEC 19, 2023 Part 573 Safety Recall Report 23V-701 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-701 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Alliance RV, LLC Submission Date : OCT 20, 2023 NHTSA Recall No. : 23V-701 Manufacturer Recall No. : n/a, will use yours Manufacturer Information : Manufacturer Name : Alliance RV, LLC Address : 301 Benchmark Drive Elkhart IN 46516 Company phone : 1-574-218-7165 Population : Number of potentially involved : 3,390 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2023 Paradigm & Valor 295MK;310RL;340RL;365RD;370FB;372RK;382RK;385FL;390MP;395DS;36A15;36V 11;37V13;40V13;41V15;42V13;43V13 Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : Recalled products will have 2 or more solar panels installed from the factory with a twist on wire cap/nut connecting the solar port to the solar charge lines Production Dates : FEB 03, 2020 – NOV 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : A wire cap/nut used to connect the solar port to the solar charge lines may loosen over time and need attention in the form of replacing the connector. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A loose connection could cause heat at the connection point of the solar port and solar charge lines. this could compromise the wire insulation / jacket and lead to a thermal event. Description of the Cause : A loosened connection of the solar port wires to the solar charge lines. Identification of Any Warning that can Occur : Diminished performance, failure to perform and/or a thermal event. Involved Components : Part 573 Safety Recall Report 23V-701 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : A public social mead post and private messaged received on 10/3/2023 prompted further investigation into this topic. The potential risk lead to the determination to initiate a safety recall. Description of Remedy : Description of Remedy Program : The remedy will be to address the connection point from the solar panel port to the solar charge lines. Alliance RV will be providing new connectors and will be paying labor (no charge at all to retail consumers) to have this inspection and remedy performed. How Remedy Component Differs from Recalled Component : A remedied component will be a connection that has been inspected and the connectors replaced with a new style connector to prevent loosening from being a possibility. Identify How/When Recall Condition was Corrected in Production : Over time, the connection point evolved from a wire nut/cap to a newer style connector. Recall Schedule : Description of Recall Schedule : NR Planned Dealer Notification Date : DEC 19, 2023 – DEC 19, 2023 Planned Owner Notification Date : DEC 19, 2023 – DEC 19, 2023 * NR – Not Reported
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