23E076 – Fuel Tank May Be Overfilled and Leak – Transfer Flow TRAX 4

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October 6, 2023 NHTSA CAMPAIGN NUMBER: 23E076000

Fuel Tank May Be Overfilled and Leak

A fuel leak in the presence of an ignition source increases the risk of fire.

 

NHTSA Campaign Number: 23E076

Manufacturer Transfer Flow Inc – Chico, CA

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 4,240

 

Summary

Transfer Flow Inc-Chino, CA is recalling certain TRAX 4 Control Modules with part numbers 070-CM-34418 and 070-CM-34375. The auxiliary fuel tank control module may unexpectedly pump fuel into the primary fuel tank, which can cause the tank to overflow and leak fuel.

 

Remedy

Transfer Flow Inc-Chico, CA will install new firmware, free of charge. An interim letter was sent to owners on September 27, 2013. A second notice will be sent when the remedy is available. Owners may contact Transfer Flow customer service at 1-530-893-5209.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


Urgent – Safety Recall Notification  for a fuel leak and fire risk issue!

 

The issue: Your current Transfer Flow TRAX 4 firmware can activate the fuel pump and transfer fuel unexpectedly; this issue can occur durring a remote start session or when an auxiliary power system back-feeds voltage to the truck’s battery systems, potentially causing fuel spillage and the risk of a fire. This issue affects Trax 4 Systems sold October 10, 2022, through July 24, 2023. Affected invoices are attached to this letter.

Action: Immediately unplug the TRAX 4 module from the OBDII port under the truck’s dash and call Transfer Flow as soon as possible at 1-800-442-0056 option #8 or email us at firmwareupdate@transferflow.com.

 

Conditions that can cause this safety issue: • Vehicle running in a remote start state.

  • Back-fed Voltage including but not limited to:
  • Voltage Battery tenders attached to the truck o Solar charging systems o Upgraded batteries on the truck
  • Trailer hooked up to the truck and plugged into the truck to trailer wiring harness while the truck is not running

 

What should you do to make sure your system is safe:

At this time, you should unplug your TRAX 4 harness from your vehicle OBDII system immediately. This will disable the auxiliary tank system and prevent it from transferring fuel. During this time you will only be able to access the fuel in your main tank.

 

If the upgrade is not completed in an urgent manner you may start to see a disruption in the operation of your fuel system, with the potential of fuel spillage and fire risk.

Your safety and satisfaction are of utmost priority, and we are committed to ensuring that your

Transfer Flow TRAX 4 auxiliary fuel system continues to deliver a reliable and exceptional experience.

1444 Fortress Street, Chico, CA 95973 | (530) 893-5209 | (800) 442-0056 | fax (530) 893-0204 | www.TransferFlow.com

 


Please be reminded of the following requirements:

You are required to submit a draft owner notification letter to this office no less than five days prior to mailing it to the customers. Also, copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).

Please be reminded that under 49 U.S.C. § 30112(a)(3), it is illegal for a manufacturer, to sell, offer for sale, import, or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect. This prohibition does not apply once the motor vehicle or motor vehicle equipment has been remedied according to the manufacturer’s instructions.

As stated in 49 U.S.C. § 30118(f), submission of eight consecutive quarterly reports followed by three annual reports is required. As described in 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs. Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter. The first of three consecutive annual status reports will be due on, or before, 1 year after the eighth quarterly report was submitted.

 


1 Affected Product

Equipment

BRAND PART NO. PRODUCTION DATES
TRANSFER FLOW TRAX 4

 


4 Associated Documents

Recall Acknowledgement

RCAK-23E076-2610.pdf 647.541KB

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Defect Notice 573 Report

RCLRPT-23E076-9711.PDF 216.87KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-23E076-7874.pdf 147.459KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-23E076-7654.pdf 156.921KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23E076&docType=RCL

 


 

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Last update on 2024-05-19 / Affiliate links / Images from Amazon Product Advertising API

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