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September 29, 2023 NHTSA CAMPAIGN NUMBER: 23V660000
An incorrect fuse may not function as intended and increase the risk of a fire.
NHTSA Campaign Number: 23V660
Manufacturer Forest River, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 50
Summary
Forest River, Inc. (Forest River) is recalling certain 2024 Coachmen Brookstone, Chaparral, Chaparral Lite, and Shasta Phoenix fifth wheel trailers. The affected vehicles may have been manufactured with an incorrect fuse in the power distribution center.
Remedy
Dealers will replace the fuse with a 15-AMP 12-Volt fuse, free of charge. Owner notification letters were mailed October 6, 2023. Owners may contact Forest River Customer Service at 1-574-825-7101. Forest River’s number for this recall is 110-1686.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2024 Brookstone, Chaparral, Chaparral Lite & Shasta Phoenix Fifth Wheel Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.
WHAT IS THE DEFECT?
It is possible an incorrect fuse may have been installed into the vehicles power distribution center.
EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL.
The fuse may not fail under certain conditions as intended, leading to the circuits to potentially cause a fire which may lead to property damage.
WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO?
Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number.
WHAT SHOULD YOU DO?
Please contact your dealer immediately and request a service appointment to schedule the free remedy. The remedy will include removal of the incorrect fuse and install of the correct fuse. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations.
HOW LONG WILL THE REMEDY PROCESS TAKE?
The estimated time of repair is .25 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized.
Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall.
Please send the service invoice to the following address:
Coachmen Fifth Wheels
Forest River, Inc
Attn: Warranty Manager
PO Box 30
Middlebury, IN 46540
RECALL 23V660 / 2023-537 REMEDY INSTRUCTIONS
Make(s): MANY, SEE BELOW Model(s): MANY, SEE BELOW Model Year(s): 2024 |
Repair Code: RC-003-01-00-004420 Allotted Time: .25 HRS. Inspection Code: RC-003-05-00-004419 Allotted Time: .10 HRS. |
Concern: Manufacturing may have installed incorrect fuses into the vehicles power distribution center. |
Photo(s) Required: YES, PRE & POST Prior Authorization Required: NO Part(s) Kit Number: N/A Part(s) Return: N/A |
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN: 2024 – BROOKSTONE: BKF344FL, BKF352RLD & BKF374RK
CERTAIN: 2024 – CHAPARRAL: CHF334FL, CHF360IBL, CHF367BH & CHF375BAF
CERTAIN: 2024 – CHAPARRAL LITE: CLF235RK, CLF274BH, CLF284RL, CLF30BHS & CLF30RLS
CERTAIN: 2024 – SHASTA PHOENIX: SPF235RK, SPF25RE, SPF30BH, SPF30RLS, SPF334FL, SPF360BH, SPF370BAF & SPF373MBRB
REQUIRED RESOURCES:
FLASH LIGHT
BLADE FUSE PULLER
FUSES (MANY) – SOURCED LOCALLY
INSPECTION:
STEP 1: LOCATE THE POWER DISTIBUTION CENTER INSIDE THE VEHICLE;
STEP 2: PRESS THE LID AND IT WILL “POP” OPEN;
STEP 3: LOOK AT THE 12V DC FUSES;
- IF THE FUSES MATCH THE LISTING ON THE WHITE LABEL TO THE RIGHT OF THE FUSES, CLAIM THE INSPECTION ONLY – DO NOT PROCEED.
- IF THE FUSES DO NOT MATCH THE LISTING FUSES, MOVE ON TO THE REMEDY;
REMEDY:
STEP 1: REMOVE ANY FUSE THAT DOES NOT MATCH THE WHITE LABEL LISTING FOR THE FUSE SIZE;
STEP 2: INSTALL THE CORRECT FUSE(S) THAT IS LABELED FOR THAT PARTICULAR CIRCUIT NUMBER;
STEP 3: VERIFY EACH CIRCUIT WITH THE FUSE SIZE AGAIN TO MATCH THE WHITE LABEL, CIRCUIT NUMBER AND LOCATION IN THE DISTRIBUTION PANEL;
STEP 4: POWER THE VEHICLE ON AND VERIFY CORRECT OPERATIONS;
STEP 5: CLEAN AREA;
Chronology :
On September 27, 2023, during a routine Corporate Standards Audit of units in the ship yard with certain August manufacturing date, was discovered that a possible incorrect fuse may have been installed into the vehicles power distribution center.
On September 28, 2023, the Corporate Standards Manager and manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) the same day. OCC opened a research item.
On September 29, 2023, Forest Rivers Corporate Recall Committee voted to recall. All vehicles are located at Dealers, therefore there will not be an owner notification for this recall.
On October 3, 2023, during our recall notification process to Dealers, it was found that 3 units were retail sold.
Therefore, we will be sending owner notification letters.
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
COACHMEN | BROOKSTONE | 2024 |
COACHMEN | CHAPARRAL | 2024 |
SHASTA | PHOENIX | 2024 |
7 Associated Documents
Recall 573 Report – 10/4/2023
RCLRPT-23V660-9631.PDF 216.48KB
Recall Acknowledgement
RCAK-23V660-8836.pdf 646.069KB
Defect Notice 573 Report
RCLRPT-23V660-8936.PDF 216.41KB
Remedy Instructions and TSB
RCRIT-23V660-0087.pdf 127.506KB
Manufacturer Notices(to Dealers,etc)
RCMN-23V660-5385.pdf 205.575KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V660-3641.pdf 244.059KB
Recall 573 Report – 10/16/2023
RCLRPT-23V660-5296.PDF 217.347KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V660&docType=RCL
- 【High cost-effective fuse kit】-- The kit includes micro size 50pcs, mini size 160pcs and standard size 90pcs. Three styles of fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.
- 【Reasonable quantity matching】-- According to market research data, we have increased the number of fuses with commonly used current specifications of 10A/ 15A/ 20A/ 25A, and reduced the number of other less-used fuses. The number is reasonable and and the use time of fuses is extended.
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- 【Installation Instructions】-- The kit contains fuse installation instructions to help you replace and install the fuse correctly. The fuse kit is suitable for cars/RVs/truck/motorcycles/boats, etc.
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- Covers 24 commonly used blade fuses: 80pcs Standard: 2A/ 5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (10PCS of each model ), 96pcs mini: 2A/ 5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (12PCS of each model ), 96pcs Low Profile Mini: 2A/ 5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (12 PCS of each model ).
- It is well organized, with a helpful photographic diagram of the fuses locations on the back of the cover. Good assortment of fuse with,variety of sizes that are commonly used in most of vehicles (Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc), making this assortment a universal fit for most any job.
- This set comes with Standard & Mini & Low Profile Mini blade fuses, all essential for every American household that owns more than one car. This set really is the best one to get if you are unsure which sizes you should get for your car or if you have multiple cars.
- Winlyn blade fuses made of a high quality zinc alloy, with a transparent cover to protect your vehicles from short circuit and overload.
- The fuses puller is included in the fuses box, help you easily replace the fuse, fuse puller is in the gird of 35 amp low profile mini fuse.
- 【ALL SIZES YOU NEED】The fuses automotive kit covers 182pcs commonly used blade fuses and a fuse puller - 63pcs Standard: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ), 56pcs mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (8PCS of each model ), 63pcs Low Profile Mini: 5A/ 7.5A/ 10A/ 15A/ 20A/ 30A/ 40A (9PCS of each model ).
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- 【EASY TO IDENTIFY】The blade fuses of each current specification are distinguished by different colors, also clearly marked with amperage, which is easy to identify. Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload.
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- 【QUALITY COMMITMENT】We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please contact us. We will reply within 24 hours and do our utmost to ensure your satisfaction.
- The blade fuses are clearly marked with amperage and color coded for easy identification
- Available in amperage ratings of 2A to 40A (rated at 32 volts), you could always find one that fits your auto
- Includes both standard size & mini size; Perfect for Car/RV/Truck/Motorcycle/Boat
- Premium zinc alloy terminals for corrosion resistance and enhanced conductivity
- Comes with a fuse puller, makes replacing the fuse easier and quicker
- 【Great Protection】:The Standard Car Fuse Kit includes 10 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/40A). These small blade fuse protect our vehicles from wiring damage, electrical overload, and potential fires. With superior conductivity, corrosion resistance and high current sensitivity our fuses have tested to specification and is guaranteed to work as designed.
- 【High-Quality Fuses】: Made of a high quality zinc alloy standard and an insulating plastic with a transparent cover, these blade fuses to protect your vehicle from short circuit and overload. The blades are sturdy and won’t break when pulling out.
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- 【Easy Use and Identify】: Transparent appearance for quick inspection of fuse conditions, each color of fuse is a specification the Standard Blade Car Fuses Assortment can be easily identified by their color-coded plastic housings and the carved amp rating figures on the top. The car spare fuse kit is packaged in a durable plastic package to protect the car Standard fuse and provide easy transportation and organization.
- Covers 30 commonly used blade fuses: 100pcs ATO/ATC/ATS/APR Standard Fuses: 2A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/ 40A (10PCS of each model ), 120pcs ATM Mini Fuses: 2A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/ 40A (12PCS of each model ), 120pcs Low Profile Mini Fuses: 2A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A/ 40A (12PCS of each model ).
- The fuses are (industry) color coded and well organized, with a helpful photographic diagram of the fuses locations on the back of the cover.
- This set comes with Standard & Mini & Low Profile Mini blade fuses. Good assortment of fuse with,variety of sizes that are commonly used in most of vehicles (Cars, Truck, SUV, ATV, UTV, Camper RV, Motorcycles, etc), making this assortment a universal fit for most any job.
- Winlyn blade fuses made of a high quality zinc alloy, with a transparent cover to protect your vehicles from short circuit and overload. This set really is the best one to get if you are unsure which sizes you should get for your car or if you have multiple cars.
- The fuses puller is included in the fuses box, help you easily replace the fuse, fuse puller is in the gird of 40 amp low profile mini fuse.
- Easy Identification: Fuses assortment kit made of a high-quality zinc alloy, with a transparent cover and color-coded.
- 8 Most Common Standard Fuse: 1A/3A/5A/10A/15A/ 20A/30A/40A.
- All Sizes You Need: The package contains 80pcs car fuse and 2pcs fuse puller.
- Wide Applications: Fuses kit fits most vehicles like cars, trucks, RV accessories, marine, travel trailers, and camping accessories for travel trailers.
- A fuse puller is included in the fuse box to help you change fuses easily.
- [ALL SIZES YOU NEED]: Covers 20 commonly used blade fuses, 150pcs Standard: 2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (15PCS of each model ), 210pcs mini: 2A/ 3A/ 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A/ 35A (21PCS of each model ).
- [EXCELLENT QUALITY]: Riseuvo blade fuses made of premium materials, fast and precise fusing current to protect your car from excessive current.
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- [WIDELY APPLICABLE]: The Riseuvo Fuse kit is suitable for Car Automotive Rv etc.
- [FUSE PULLER]: The fuses puller is included in the mini fuses box, help you easily replace the fuse, fuse puller is in the gird of 35 amp mini fuse
- Package Includes: The assortment kit includes 4 types of fuses, Standard blade fuse( 5A,7.5A,10A,15A,20A,25A,30A), Mini blade fuse( 5A,7.5A,10A,15A,20A,25A,30A), Low Profile automotive fuses(20A,30A,40A,50A,60A)and Tall profile box shaped fuse(20A,30A,40A,50A,60A), Totally 250Pcs + 1Pcs fuse puller.
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- 14 Most Common Fuses: Standard and Mini. (5A/ 7.5A/ 10A/ 15A/ 20A/ 25A/ 30A)
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- Note: Please use the right amp fuse to protect the vehicle and electronic equipment from short-circuit/overload.
- ll Sizes You Need: The package contains 140pcs fuse and 2pcs fuse puller - 70pcs standard fuse and 70pcs mini fuse. (10pcs of each AMP)
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
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SEOCONTENT-START
Page 1 of 1 RECALL 23V660 / 2023-537 REMEDY INSTRUCTIONS Make(s): MANY, SEE BELOW Model(s): MANY, SEE BELOW Model Year(s): 2024 Concern: Manufacturing may have installed incorrect fuses into the vehicles power distribution center. Repair Code: RC-003-01-00-004420 Allotted Time: .25 HRS. Inspection Code: RC-003-05-00-004419 Allotted Time: .10 HRS. Photo(s) Required: YES, PRE & POST Prior Authorization Required: NO Part(s) Kit Number: N/A Part(s) Return: N/A Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. CERTAIN: 2024 – BROOKSTONE: BKF344FL, BKF352RLD & BKF374RK CERTAIN: 2024 – CHAPARRAL: CHF334FL, CHF360IBL, CHF367BH & CHF375BAF CERTAIN: 2024 – CHAPARRAL LITE: CLF235RK, CLF274BH, CLF284RL, CLF30BHS & CLF30RLS CERTAIN: 2024 – SHASTA PHOENIX: SPF235RK, SPF25RE, SPF30BH, SPF30RLS, SPF334FL, SPF360BH, SPF370BAF & SPF373MBRB REQUIRED RESOURCES: FLASH LIGHT BLADE FUSE PULLER FUSES (MANY) – SOURCED LOCALLY INSPECTION: STEP 1: LOCATE THE POWER DISTIBUTION CENTER INSIDE THE VEHICLE; STEP 2: PRESS THE LID AND IT WILL “POP” OPEN; STEP 3: LOOK AT THE 12V DC FUSES; • IF THE FUSES MATCH THE LISTING ON THE WHITE LABEL TO THE RIGHT OF THE FUSES, CLAIM THE INSPECTION ONLY – DO NOT PROCEED. • IF THE FUSES DO NOT MATCH THE LISTING FUSES, MOVE ON TO THE REMEDY; REMEDY: STEP 1: REMOVE ANY FUSE THAT DOES NOT MATCH THE WHITE LABEL LISTING FOR THE FUSE SIZE; STEP 2: INSTALL THE CORRECT FUSE(S) THAT IS LABELED FOR THAT PARTICULAR CIRCUIT NUMBER; STEP 3: VERIFY EACH CIRCUIT WITH THE FUSE SIZE AGAIN TO MATCH THE WHITE LABEL, CIRCUIT NUMBER AND LOCATION IN THE DISTRIBUTION PANEL; STEP 4: POWER THE VEHICLE ON AND VERIFY CORRECT OPERATIONS; STEP 5: CLEAN AREA; STEP 6: CLAIM REPAIR CODE.
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IMPORTANT SAFETY RECALL Page 1 of 2 October 2023 Pursuant to USC49CFR §577.13 – Notification to Dealerships and Distributors – Paragraph B “It is a violation of Federal Law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by the notification under a sale or lease until the defect or noncompliance is remedied. Substantial civil penalties apply to violations of this law.” –Forest River motorized and towable products are contained in this section- CANADA: Pursuant to the Canadian Motor Vehicle Safety Act, section 5 Companies who sell new non-complying vehicles may be in violation of the Motor Vehicle Safety Act. Substantial penalties apply to violations of this law. This notice is being sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. Forest River has decided that a safety defect exists in certain 2024 Brookstone, Chaparral, Chaparral Lite & Shasta Phoenix Fifth Wheel Recreational Vehicles. Forest River is recalling the defect model(s) to ensure the safety of our future retail consumers and your dealership. Forest River apologizes for any inconvenience this action may cause your dealership; however, safety continued satisfaction and our commitment to building great products are of the utmost importance to Forest River. The identified VIN referenced in the attached document(s). The designated Date range of production is 8/22/2023 through 9/26/2023. DEFECT/NONCOMPLIANCE: It is possible an incorrect fuse may have been installed into the vehicles power distribution center. EVALUATION OF RISK: The fuse may not fail under certain conditions as intended, leading to the circuits to potentially cause a fire which may lead to property damage. SERVICE PROCEDURE: Dealership Service Department procedures for addressing the incorrect 12V fuse size can be found on Dealer Connect Pictures are required for the remedy and/or inspection after installation. Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s). DEALER REPAIR CODES: Dealer Connect UNITED STATES CANADA REPAIR CODE DESCRIPTION ALLOWABLE HOUR(S) 23V660 2023-537 RC-003-05-00-004419 INSPECTION ONLY .10 HRS 23V660 2023-537 RC-003-01-00-004420 INSPECTION AND REPLACE FUSE .25 HRS HELPFUL CONTACT INFORMATION: CONTACT PHONE CUSTOMER SERVICE (574) 825-7101 DEPARTMENT OF COMPLIANCE VEHICLE SAFETY AND RECALL MANAGEMENT PO Box 30 MIDDLEBURY, INDIANA 46540-9218 NHTSA RECALL: 23V660 CANADA RECALL: 2023-537 FR ID: 110-1686 <> < address > <>, <> <> O Integrity O Safety O Quality O Customer Service IMPORTANT SAFETY RECALL Page 2 of 2 The Recall shall be considered the utmost priority to remedy the 2024 Brookstone, Chaparral, Chaparral Lite & Shasta Phoenix Recreational Vehicles in question. The retail consumer shall not be charged any amount of monies for remedy to their 2024 Brookstone, Chaparral, Chaparral Lite & Shasta Phoenix Recreational Vehicles listed under this Recall. If your dealership has already performed the remedy to 2024 Brookstone, Chaparral, Chaparral Lite & Shasta Phoenix Recreational Vehicles, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). If the remedy needs to be performed on an out of warranty 2024 Brookstone, Chaparral, Chaparral Lite & Shasta Phoenix Recreational Vehicles in which the VIN falls under as stated in the identified VIN listing, your dealership is entitled to the reimbursement as stated above by filing a claim using the indicated repair code(s). Notice: In no manner shall a Forest River Product Owner or Coachmen Product Owner be charged any fee(s) for scheduling, conduction or completion of the recall. Additionally, all dealership(s) that are Forest River and/or Coachmen dealership(s) are Federally Mandated to perform the recall once presented with this recall whether by the Owner or Dealership receipt of this letter, without denial of service to the Owner. Lastly, denial of a remedy for this recall is a Federal Violation punishable by law resulting substantial fines and/or civil penalties. Federal Regulation requires that any lessor receiving this Recall must forward a copy of this notice to the lessee within ten days. If your dealership no longer owns this vehicle, please inform the Warranty Manager of the product listed above of the change of ownership. Sincerely, Forest River, Inc. Office of Corporate Compliance
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-660 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : OCT 04, 2023 NHTSA Recall No. : 23V-660 Manufacturer Recall No. : 110-1686 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 50 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Forest River Inc. Coachmen Brookstone Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 BROOKSTONE BKF344FL 1 2024 BROOKSTONE BKF352RLD 1 2024 BROOKSTONE BKF374RK 1 Grand Total 3 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Forest River Inc. Coachmen Chaparral Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 CHAPARRAL CHF334FL 2 2024 CHAPARRAL CHF360IBL 1 2024 CHAPARRAL CHF367BH 3 2024 CHAPARRAL CHF375BAF 1 Grand total 7 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-660 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2024-2024 Forest River Inc. Coachmen Chaparral Lite Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 CHAPARRAL LITE CLF235RK 3 2024 CHAPARRAL LITE CLF274BH 4 2024 CHAPARRAL LITE CLF284RL 4 2024 CHAPARRAL LITE CLF30BHS 3 2024 CHAPARRAL LITE CLF30RLS 7 Grand Total 21 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2024-2024 Forest River Inc. Shasta Phoenix Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 SHASTA PHOENIX SPF235RK 2 2024 SHASTA PHOENIX SPF25RE 2 2024 SHASTA PHOENIX SPF30BH 1 2024 SHASTA PHOENIX SPF30RLS 1 2024 SHASTA PHOENIX SPF334FL 2 2024 SHASTA PHOENIX SPF360BH 1 2024 SHASTA PHOENIX SPF370BAF 4 2024 SHASTA PHOENIX SPF373MBRB 6 Grand Total 19 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : During a routine Corporate Standards Audit units in the manufacturing plants’ ship yard with certain August manufacturing dates, it was discovered that a possible incorrect fuse may have been installed into the vehicles power distribution center. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-660 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : The fuse may not fail under certain conditions as intended, leading to the circuits to potentially cause a fire which may lead to property damage. Description of the Cause : The manufacturing plant had a shortage of the appropriate size of fuse. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : 30AMP Fuse, 12V Component Description : 30AMP Fuse, 12V Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On September 27, 2023, during a routine Corporate Standards Audit of units in the ship yard with certain August manufacturing date, was discovered that a possible incorrect fuse may have been installed into the vehicles power distribution center. On September 28, 2023, the Corporate Standards Manager and manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) the same day. OCC opened a research item. On September 29, 2023, Forest Rivers Corporate Recall Committee voted to recall. All vehicles are located at Dealers, therefore there will not be an owner notification for this recall. On October 3, 2023, during our recall notification process to Dealers, it was found that 3 units were retail sold. Therefore, we will be sending owner notification letters. Part 573 Safety Recall Report 23V-660 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy to remove the current 30 AMP 12V fuse and replace it with a 15 AMP 12V fuse. What is the Forest River Customer Service Phone Number? (574) 825-7101 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Coachmen Fifth Wheels Forest River, Inc. Attn: WARRANTY MANAGER PO Box 30 Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : Affected Component – 30AMP Fuse, 12V Replacement Component – 15AMP Fuse, 12V The fuse will now be the correct amperage. Identify How/When Recall Condition was Corrected in Production : The week of August 23, 2023, the manufacturing plant received their shipment of 15AMP fuses. Unknown to plant management that certain personnel had installed 30AMP fuses where 15AMP fuses were required. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : NOV 08, 2023 – NOV 08, 2023 Planned Owner Notification Date : NR – NR * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-660 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : SEP 29, 2023 NHTSA Recall No. : 23V-660 Manufacturer Recall No. : 110-1686 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 50 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Forest River Inc. Coachmen Brookstone Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 BROOKSTONE BKF344FL 1 2024 BROOKSTONE BKF352RLD 1 2024 BROOKSTONE BKF374RK 1 Grand Total 3 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Forest River Inc. Coachmen Chaparral Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 CHAPARRAL CHF334FL 2 2024 CHAPARRAL CHF360IBL 1 2024 CHAPARRAL CHF367BH 3 2024 CHAPARRAL CHF375BAF 1 Grand total 7 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-660 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2024-2024 Forest River Inc. Coachmen Chaparral Lite Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 CHAPARRAL LITE CLF235RK 3 2024 CHAPARRAL LITE CLF274BH 4 2024 CHAPARRAL LITE CLF284RL 4 2024 CHAPARRAL LITE CLF30BHS 3 2024 CHAPARRAL LITE CLF30RLS 7 Grand Total 21 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2024-2024 Forest River Inc. Shasta Phoenix Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 SHASTA PHOENIX SPF235RK 2 2024 SHASTA PHOENIX SPF25RE 2 2024 SHASTA PHOENIX SPF30BH 1 2024 SHASTA PHOENIX SPF30RLS 1 2024 SHASTA PHOENIX SPF334FL 2 2024 SHASTA PHOENIX SPF360BH 1 2024 SHASTA PHOENIX SPF370BAF 4 2024 SHASTA PHOENIX SPF373MBRB 6 Grand Total 19 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : During a routine Corporate Standards Audit units in the manufacturing plants’ ship yard with certain August manufacturing dates, it was discovered that a possible incorrect fuse may have been installed into the vehicles power distribution center. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-660 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : The fuse may not fail under certain conditions as intended, leading to the circuits to potentially cause a fire which may lead to property damage. Description of the Cause : The manufacturing plant had a shortage of the appropriate size of fuse. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : 30AMP Fuse, 12V Component Description : 30AMP Fuse, 12V Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On September 27, 2023, during a routine Corporate Standards Audit of units in the ship yard with certain August manufacturing date, was discovered that a possible incorrect fuse may have been installed into the vehicles power distribution center. On September 28, 2023, the Corporate Standards Manager and manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) the same day. OCC opened a research item. On September 29, 2023, Forest Rivers Corporate Recall Committee voted to recall. All vehicles are located at Dealers, therefore there will not be an owner notification for this recall. Part 573 Safety Recall Report 23V-660 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy to remove the current 30 AMP 12V fuse and replace it with a 15 AMP 12V fuse. What is the Forest River Customer Service Phone Number? (574) 825-7101 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Coachmen Fifth Wheels Forest River, Inc. Attn: WARRANTY MANAGER PO Box 30 Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : Affected Component – 30AMP Fuse, 12V Replacement Component – 15AMP Fuse, 12V The fuse will now be the correct amperage. Identify How/When Recall Condition was Corrected in Production : The week of August 23, 2023, the manufacturing plant received their shipment of 15AMP fuses. Unknown to plant management that certain personnel had installed 30AMP fuses where 15AMP fuses were required. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : NOV 08, 2023 – NOV 08, 2023 Planned Owner Notification Date : NR – NR * NR – Not Reported
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Page 1 of 2 Corporate Compliance PO Box 30 Middlebury, In 46540 October 2023 This Notice applies to your vehicle VIN listed above. Dear Forest River Customer: This notice is sent to you in accordance with the requirements Motor Vehicle Safety Act. This notice is also sent in accordance with the requirements of the United States’ National Traffic and Motor Vehicle Safety Act. Forest River has decided that a defect, which relates to the motor vehicle safety, exists in certain 2024 Brookstone, Chaparral, Chaparral Lite & Shasta Phoenix Fifth Wheel Recreational Vehicles. This is to inform you that your vehicle may contain a defect that could affect the safety of a person. WHAT IS THE DEFECT? It is possible an incorrect fuse may have been installed into the vehicles power distribution center. EVALUATION OF THE RISK TO THE VEHICLE AND OPERATOR(S) RELATED TO THE RECALL. The fuse may not fail under certain conditions as intended, leading to the circuits to potentially cause a fire which may lead to property damage. WHAT IS FOREST RIVER AND OUR DEALERSHIPS GOING TO DO? Forest River is notifying dealerships of the recall. You may have the recall corrected at any Forest River dealership. However, it is preferable if you have your selling dealership perform the remedy. Forest River completely covers your cost for the remedy; you will not receive any bill of sale for anything covered under the above recall number. WHAT SHOULD YOU DO? Please contact your dealer immediately and request a service appointment to schedule the free remedy. The remedy will include removal of the incorrect fuse and install of the correct fuse. The vehicle Owner is responsible for arranging to have the work completed. Please state you have been notified by Forest River of having a recall in process for your vehicle and provide the recall number for the dealership. It is also helpful to the dealership to have a copy of this letter when you take your vehicle in for the recall remedy. You may also visit www.forestriverinc.com for dealer locations. HOW LONG WILL THE REMEDY PROCESS TAKE? The estimated time of repair is .25 hours. However, the dealership may need to keep your vehicle or schedule an appointment with you for a later date to fit into their regular service schedule. WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION? If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Coachmen Fifth Wheels Forest River, Inc Attn: Warranty Manager PO Box 30 Middlebury, IN 46540 NHTSA RECALL: 23V660 CANADA RECALL: 2023-537 FR ID: 110-1686 <> <> <
address > <>, <> <> Page 2 of 2 WHAT IF YOU NO LONGER OWN THIS VEHICLE? If you no longer own this vehicle and have the address for the current owner, please forward this letter to the new owner within 10 working days after the day in which the notice is received. You have received this letter because government regulations require that a notification is sent to the last known owner of record. Our records indicate that you are the current owner. PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS RECALL NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS. MAY FOREST RIVER ASSIST YOU FURTHER? If you have difficulties getting your vehicle repaired, please contact your Forest River Representative listed below: CONTACT PHONE CUSTOMER SERVICE (574) 825-7101 If after contacting your dealer and/or our customer care helpline, should you have additional questions in regard to this recall, you may contact: For Canadian Owners Please Contact: Head of Recalls Motor Vehicle Safety Investigations Laboratory Transport Canada 80 Noël street, Gatineau, Quebec, J8Z 0A1 Telephone (800) 333-0510 Facsimile (819) 420-4292 Recall ID: 2023-537 For US Owners Please Contact: Administrator National Highway Traffic Safety Administration 1200 New Jersey Ave, S.E. Washington, D.C. 20590 Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153). Or visit www.safercar.gov and search; Recall ID: 23V660 Sincerely, Forest River Inc. Office of Corporate Compliance
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-660 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : OCT 16, 2023 NHTSA Recall No. : 23V-660 Manufacturer Recall No. : 110-1686 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 50 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Forest River Inc. Coachmen Brookstone Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 BROOKSTONE BKF344FL 1 2024 BROOKSTONE BKF352RLD 1 2024 BROOKSTONE BKF374RK 1 Grand Total 3 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-660 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2024-2024 Forest River Inc. Shasta Phoenix Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 SHASTA PHOENIX SPF235RK 2 2024 SHASTA PHOENIX SPF25RE 2 2024 SHASTA PHOENIX SPF30BH 1 2024 SHASTA PHOENIX SPF30RLS 1 2024 SHASTA PHOENIX SPF334FL 2 2024 SHASTA PHOENIX SPF360BH 1 2024 SHASTA PHOENIX SPF370BAF 4 2024 SHASTA PHOENIX SPF373MBRB 6 Grand Total 19 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2024-2024 Forest River Inc. Coachmen Chaparral Lite Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 CHAPARRAL LITE CLF235RK 3 2024 CHAPARRAL LITE CLF274BH 4 2024 CHAPARRAL LITE CLF284RL 4 2024 CHAPARRAL LITE CLF30BHS 3 2024 CHAPARRAL LITE CLF30RLS 7 Grand Total 21 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-660 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2024-2024 Forest River Inc. Coachmen Chaparral Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined using manufacturing records of when the manufacturing plant ran out of 15AMP 12V fuses. 2024 CHAPARRAL CHF334FL 2 2024 CHAPARRAL CHF360IBL 1 2024 CHAPARRAL CHF367BH 3 2024 CHAPARRAL CHF375BAF 1 Grand total 7 Production Dates : AUG 22, 2023 – SEP 26, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : During a routine Corporate Standards Audit units in the manufacturing plants’ ship yard with certain August manufacturing dates, it was discovered that a possible incorrect fuse may have been installed into the vehicles power distribution center. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The fuse may not fail under certain conditions as intended, leading to the circuits to potentially cause a fire which may lead to property damage. Description of the Cause : The manufacturing plant had a shortage of the appropriate size of fuse. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : 30AMP Fuse, 12V Component Description : 30AMP Fuse, 12V Component Part Number : N/A Supplier Identification : Part 573 Safety Recall Report 23V-660 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On September 27, 2023, during a routine Corporate Standards Audit of units in the ship yard with certain August manufacturing date, was discovered that a possible incorrect fuse may have been installed into the vehicles power distribution center. On September 28, 2023, the Corporate Standards Manager and manufacturing plant contacted Forest River’s Office of Corporate Compliance (“OCC”) the same day. OCC opened a research item. On September 29, 2023, Forest Rivers Corporate Recall Committee voted to recall. All vehicles are located at Dealers, therefore there will not be an owner notification for this recall. On October 3, 2023, during our recall notification process to Dealers, it was found that 3 units were retail sold. Therefore, we will be sending owner notification letters. Part 573 Safety Recall Report 23V-660 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River dealer will need to perform the remedy to remove the current 30 AMP 12V fuse and replace it with a 15 AMP 12V fuse. What is the Forest River Customer Service Phone Number? (574) 825-7101 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Coachmen Fifth Wheels Forest River, Inc. Attn: WARRANTY MANAGER PO Box 30 Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : Affected Component – 30AMP Fuse, 12V Replacement Component – 15AMP Fuse, 12V The fuse will now be the correct amperage. Identify How/When Recall Condition was Corrected in Production : The week of August 23, 2023, the manufacturing plant received their shipment of 15AMP fuses. Unknown to plant management that certain personnel had installed 30AMP fuses where 15AMP fuses were required. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : NOV 08, 2023 – NOV 08, 2023 Planned Owner Notification Date : OCT 16, 2023 – OCT 16, 2023 * NR – Not Reported
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