MAB-3113 – Load May Fall Due to Incorrect Winch Holding Valve – 2004-2023 Altec DL42 & DL45 Digger Derricks

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September 14, 2023 NHTSA CAMPAIGN NUMBER: 23V636000

Load May Fall Due to Incorrect Winch Holding Valve

An uncontrolled load falling increases the risk of injury to personnel or others nearby.

 

NHTSA Campaign Number: 23V636

Manufacturer Altec Industries, Inc.

Components EQUIPMENT

Potential Number of Units Affected 53

 

Summary

Altec Industries, Inc. (Altec) is recalling certain 2004-2023 DL42 and DL45 Digger Derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.

 

Remedy

Altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed October 6, 2023. Owners may contact Altec’s customer service at 1-877-462-5832. Altec’s number for this recall is MAB 3113.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


IMPORTANT SAFETY RECALL

This notice applies to your vehicle. Refer to the provided list.

NHTSA Recall Number: 23V636

Altec Identifier: MAB-3113

 

September 2023

Dear Altec Owner,

For US owners, this notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. For Canadian owners, this notice is sent to you in accordance with the requirements of the Motor Vehicle Safety Act. This is to inform you that your vehicle may contain a defect that could affect the safety of a person.

Altec Industries, Inc. has decided that a defect which relates to motor vehicle safety exists in certain DL42/45 and DL45B model derricks equipped with a specific boom tip winch option (041500161 or 970205901) and no third-stage (upper) boom built between May 2004 and July 2023. These units could have a winch holding valve installed that is incorrect for the application. If a unit has an incorrect winch holding valve, the failure could result in a falling load which could lead to death or serious injury.

Refer to the included notice for the items covered under the Altec Warranty Policy. If you had this repair performed before you received this notice, you may be eligible to receive reimbursement for the cost of obtaining a pre-notification remedy of the problem associated with this recall. All work will be performed at no charge to the customer when presented for repair.

Compare your unit’s identifying information with the provided list to verify your unit is affected. You may also contact Altec or view your fleet through Altec Connect to determine if there are any other outstanding notices.

The inspection and repair can be performed by the customer, or you may contact Altec for further assistance. The inspection is expected to take less than 30 minutes to complete. The repair is expected to take one hour to complete. Parts may not be immediately available due to supplier backorder.

If you have sold or retired the unit, update the records through Altec Connect. If you have leased this equipment to another person or company, you are required by Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.

For US owners: After contacting Altec, if you are still not able to have the safety condition remedied without charge and within a reasonable time, you may submit a complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call toll-free 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://www.safercar.gov.

For Canadian Owners: If you are still not able to have the safety condition remedied by your dealer within a reasonable time, please contact Altec.

We regret this inconvenience; however, we are taking this action in the interest of your safety and continued satisfaction with Altec products.

Thank you for your immediate attention on this important matter.

 


Mandatory Action Bulletin—MAB-3113-A

Boom Tip Winch Holding Valve Inspection

Units Affected: Certain DL42/45 and DL45B model derricks equipped with a specific boom tip winch option (041500161 or 970205901) and no third-stage (upper) boom built between May 2004 and July 2023. Verify your unit is affected by reviewing the attached list or accessing Altec Connect.

Background: Altec has learned that the affected units could have an incorrect winch holding valve installed. The incorrect winch holding valve could lead to failure, causing the load to fall. Any units identified with the wrong holding valve should be removed from service until the replacement is made.

DANGER

Death or serious injury will result from a falling load. An incorrect holding valve can fail to hold a load, causing the load to fall. Inspect the winch holding valve prior to operation.

Customer Action: Immediately remove the unit from Service and complete the inspection procedure beginning on page 2. If the inspection determines replacement is required, order and install the winch holding valve replacement kit, part number 991667598, or schedule the installation of the kit by Altec.

Subsequent damage due to failure to perform the required action(s) in the time period allowed will not be covered by warranty.

Requirements: The inspection is estimated to take less than 30 minutes and one person to complete. The repair is estimated to take 1 hour and  one person to complete.

Completion and Warranty: The inspection is covered under the Altec Warranty Policy and can be performed by Altec, the customer, or the customer’s warranty provider. Altec will perform the work for free at an Altec facility. If the customer or the customer’s warranty provider performs the work, a warranty claim must be submitted to be reimbursed for the cost of the parts and/or labor. Altec will allow up to $45 for the labor to perform the inspection and $90 for the labor to complete the repair. Customers are responsible for the travel costs of an Altec Mobile Service technician if the technician performs the inspection at the owner’s location..

Altec Contact Info:

Altec Connect: connect.altec.com/login

Phone: 1-877-GO ALTEC (1-877-462-5832) | Options: 1 – Parts; 2 – Shop Service; 3 – Mobile Service; 4 – Technical Support; 5 – Global Rental Service Request; 6 – Chassis Repair

 


Boom Tip Winch Holding Valve Inspection

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Chronology :

On September 6, 2023, Altec was notified that a unit in the field allowed a load on the winch line to lower while the winch control was in neutral. No injury or property damage was reported. Troubleshooting determined that the incorrect load-holding valve block was installed on the custom option boom tip winch motor. An investigation was opened to determine if other units in the field could have the incorrect load-holding valve installed. On September 8, 2023, after reviewing the production records and field reports, Altec determined that a defect could exist on units equipped with the custom option winch assembly. There were no other warranty claims or field reports identified. There have been no other accidents, injuries, or deaths related to this issue.

 


20 Affected Products

Vehicle

MAKE MODEL YEAR
ALTEC DIGGER DERRICK 2004-2023

 


3 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-23V636-5564.pdf 513.186KB

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Recall Acknowledgement

RCAK-23V636-1741.pdf 645.868KB

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Defect Notice 573 Report

RCLRPT-23V636-7041.PDF 213.706KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V636&docType=RCL

 


 

SaleBestseller No. 1
X-BULL Winch-10000 lb. Load Capacity Electric Winch Kit -12V Synthetic Rope Winch,Waterproof IP67 Electric Winch with Hawse Fairlead, with Wireless Handheld Remote and Corded Control Recovery
  • [Features] Our winch has a new generation of wireless remote control, with an IP67 waterproof grade, that can operate accurately from a distance regardless of terrain or weather. This versatile controller incorporates wired and wireless control (up to 35m)
  • [Electric Winch] The 10000 lb. winch powered by a 4.5kw/5.6hp output permanent magnet DC 12V motor. The new solenoid successfully implements the principles of heat insulation, toughness, high stability, avoid the problem of capstan damage or motor burning caused by insufficient solenoid power. The connection between the clutch and the gear is strengthened by the new clutch system, making it more difficult to damage the clutch
  • [Safety] For positive load control, there is a Power in & Power out motor. The powerful current can not only support the motor's operation smoothly and work within its rated current without any current impact, but also ensure the electric winch safety and your safety at all times. A 3 stage, 5.6 HP series wound motor comes with a 218:1 planetary gear ratio.
  • [Gear System] With its modern and effective 3 planetary gear system, free spooling clutch and ability to deliver strong traction under load and higher linear speed, this electric winch will prove to be an invaluable travel companion.
  • [Installation Dimensions] (length X width X height) 20.8"X 6.5" X 10.24", mounting bolt type: 10.00 ± 0.015" × 4.50 ± 0.010". Synthetic rope: 3/8"x 85 feet.
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  • 【WIDE APPLICATION】- 12000 Ibs pull capacity giving you the power and ability to rescue your vehicle from mud, inclines and broken ground. Suitable for ORV and UTV use. Waterproof, mud proof and snow proof, available to work in all weather conditions.
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  • Please confirm the fit of mounting plate before purchase: outline size :(length X width X height) 20.8"X 6.7" X 10"
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  • [Safety] For positive load control, there is a Power in & Power out motor. The powerful current can not only support the motor's operation smoothly and work within its rated current without any current impact, but also ensure the electric winch safety and your safety at all times. A 3 stage, 6.0 HP series wound motor comes with a 265:1 planetary gear ratio.
  • [Gear System] With its modern and effective 3 planetary gear system, free spooling clutch and ability to deliver strong traction under load and higher linear speed, this electric winch will prove to be an invaluable travel companion.
  • [Installation Dimensions] (length X width X height) 20.8"X 6.5" X 10.2", mounting bolt type: 10.00 ± 0.015" × 4.50 ± 0.010". Synthetic rope: 3/8"x 82feet.
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NEIKO 02256A Come Along Winch, 5-Ton (10,000 Lbs) Pulling Capacity, 10Ft, 3 Hook, Heavy Duty Power Cable Come Along Tool with Dual Gears, Hand Winch Cable, Automotive Hoist Winch Puller, Recovery Gear
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  • RATCHETING CABLE COME ALONG: Powerful ratcheting come along pulling system allows for one-handed operation when pulling or winching even the heaviest loads. The winch cable ratchet pulley system length is 6mm thick and 3.2 meters or 10 feet long.
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ZESUPER 4500 lb Winch Waterproof IP67 Electric Winch with Wireless Remote Synthetic Winch Rope Hawse Fairlead Handheld Remote ATV UTV Winches 12V Portable Power Winch
  • Improved Material: Black frosted spray paint reduces external damage and does not rust. The insulation performance and durability of the winch are greatly improved. The all-steel housing protects the winch well, and the orange and black color can be the cool style
  • Convenient Wireless Remotes: High quality wireless remote control allows operation of the winch from anywhere within a 50-foot radius. Besides, wired remote control can also meet your specific requirements
  • Efficient Running: 12V DC 1.5HP permanent magnet, and motor has a line speed of 6.1 feet per minute with a full load, ensuring faster linear speed under load. The new solenoid truly achieves heat insulation, durability and high stability, avoiding the problem of winch damage or motor burnout caused by insufficient solenoid power. Meanwhile, the new clutch system strengthens the connection between the clutch and the gear, effectively protects the clutch.
  • The 3-stage planetary is a combination of high strength, stronger, cold-extrusion features that can withstand intense pressures. In terms of power, differential, variable speed, reversal and other functions are realized. Combined use of 3-stage planetary gear system, can achieve maximum speed ratio and small size, and can achieve coaxial speed change
  • Reliable Service: Zesuper support includes a 1-year limited warranty and lifetime free professional technical support. If you have any problem, please free contact us. Circuit breakers are not included.

Last update on 2024-05-12 / Affiliate links / Images from Amazon Product Advertising API

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