September 15, 2023 NHTSA CAMPAIGN NUMBER: 23V638000
Overcharged Battery May Cause Fire
The charge line may overcharge the lithium battery, increasing the risk of a fire.
NHTSA Campaign Number: 23V638
Manufacturer Forest River, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 34
Summary
Forest River, Inc. (Forest River) is recalling certain 2024 Palomino hardside and softside truck campers. An unnecessary charge line may have been connected to the lithium battery.
Remedy
Dealers will disconnect the charge line and install bell caps, free of charge. Owner notification letters are expected to be mailed October 25, 2023. Owners may contact Palomino customer service at 1-269-432-3271. Forest River’s number for this recall is 400-1677.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
RECALL 23V638 / 2023-513 REMEDY INSTRUCTIONS
Make(s): HARDSIDE & SOFTSIDE Model(s): MANY, SEE BELOW Model Year(s): 2024 |
Repair Code: RC-003-09-00-004409 Allotted Time: .25 HRS. Inspection Code: N/A Allotted Time: N/A |
Concern: The incoming charge line from the vehicle may not have a battery management system (“BMS”) prior to being connected to the lithium battery. |
Photo(s) Required: YES, POST REMEDY Prior Authorization Required: YES Part(s) Kit Number: N/A Part(s) Return: N/A |
Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death.
CERTAIN 2024 HARDSIDE: HRHS-690, HRHS-750, HRHS-8801, HRHS-2901, HRHS-2910 & HRHS-2912
CERTAIN 2024 SOFTSIDE: SZSS-500, SZSS-550, SZSS-1240 & SZSS-1251
STEP 1: ACCESS THE 7-WAY BARGMEN PLUG WIRING;
- THIS WILL BE LOCATED ON THE DRIVERS SIDE FRONT WALL ON ALL TRUCK CAMPER MODELS;
- ACCESS WILL NEED TO BE GAINED THROUGH USE OF REMOVING AN ACCESS PANEL(S)/DOOR/FALSE PANEL;
STEP 2: LOCATE THE BLACK 7-WAY BARGMEN WIRE THAT IS CONNECTED TO A RED WIRE WITH A WAGO CONNECTOR
STEP 3: REMOVE THE WAGO CONNECTOR AND DISCARD;
- INSTALL AND CRIMP A BELL CAP ONTO THE RED WIRE
- INSTALL AND CRIMP A BELL CAP ONTO THE BLACK WIRE
- ENSURE BOTH BELL CAPS ARE INSTALLED SECURELY
STEP 4: CLEAN AREA(S);
STEP 5: REINSTALL THE ACCESS PANEL(S)/DOOR/FALSE PANEL – IF ANY REMOVED;
STEP 6: CLAIM REPAIR CODE.
RCRIT-23V638-3695
Chronology :
On September 11, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was contacted by the manufacturing division of a concern that was stated that they wished to have a wire removed from a circuit.
OCC opened a research item.
On September 13, 2023, OCC was able to determine the concern further with the manufacturing plant and identify the vehicles involved.
On September 15, 2023, Forest River’s Corporate Recall Committee voted to recall.
All Vehicles are located at Dealers, there will not be an Owner Notification for this recall.
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
FOREST RIVER | PALOMINO | 2024 |
3 Associated Documents
Recall Acknowledgement
RCAK-23V638-9901.pdf 645.822KB
RCAK-23V638-9901
Defect Notice Recall 573 Report
RCLRPT-23V638-5386.PDF 214.501KB
RCLRPT-23V638-5386
Remedy Instructions and TSB
RCRIT-23V638-3695.pdf 110.878KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V638&docType=RCL
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Page 1 of 1 RECALL 23V638 / 2023-513 REMEDY INSTRUCTIONS Make(s): HARDSIDE & SOFTSIDE Model(s): MANY, SEE BELOW Model Year(s): 2024 Concern: The incoming charge line from the vehicle may not have a battery management system (“BMS”) prior to being connected to the lithium battery. Repair Code: RC-003-09-00-004409 Allotted Time: .25 HRS. Inspection Code: N/A Allotted Time: N/A Photo(s) Required: YES, POST REMEDY Prior Authorization Required: YES Part(s) Kit Number: N/A Part(s) Return: N/A Turn off LP Gas at LPG Tank(s). Disconnect the vehicles’ battery Positive and Negative, disconnect any House battery(s) Positive and Negative, if equipped with a generator ensure it is off and lastly, ensure the vehicle is disconnected from shore power. Block any tires/wheels to prevent the vehicle from rolling. Failure to do so may result in electrocution, fire or other personal injury, property damage and/or death. CERTAIN 2024 HARDSIDE: HRHS-690, HRHS-750, HRHS-8801, HRHS-2901, HRHS-2910 & HRHS-2912 CERTAIN 2024 SOFTSIDE: SZSS-500, SZSS-550, SZSS-1240 & SZSS-1251 STEP 1: ACCESS THE 7-WAY BARGMEN PLUG WIRING; • THIS WILL BE LOCATED ON THE DRIVERS SIDE FRONT WALL ON ALL TRUCK CAMPER MODELS; • ACCESS WILL NEED TO BE GAINED THROUGH USE OF REMOVING AN ACCESS PANEL(S)/DOOR/FALSE PANEL; STEP 2: LOCATE THE BLACK 7-WAY BARGMEN WIRE THAT IS CONNECTED TO A RED WIRE WITH A WAGO CONNECTOR STEP 3: REMOVE THE WAGO CONNECTOR AND DISCARD; • INSTALL AND CRIMP A BELL CAP ONTO THE RED WIRE • INSTALL AND CRIMP A BELL CAP ONTO THE BLACK WIRE • ENSURE BOTH BELL CAPS ARE INSTALLED SECURELY STEP 4: CLEAN AREA(S); STEP 5: REINSTALL THE ACCESS PANEL(S)/DOOR/FALSE PANEL – IF ANY REMOVED; STEP 6: CLAIM REPAIR CODE.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-638 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : SEP 15, 2023 NHTSA Recall No. : 23V-638 Manufacturer Recall No. : 400-1677 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 34 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2024-2024 Forest River Inc. Palomino Hardside and Softside Truck Campers Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : The scope was determined using production records of when the manufacturing plant began installing lithium batteries, up until manufacturing remedied the concern the week of September 13, 2023. These are non-motorized – slide-in campers that mount in cargo area of a vehicle. 2024 HARDSIDE HRHS-2901 2 2024 HARDSIDE HRHS-2910 1 2024 HARDSIDE HRHS-2912 1 2024 HARDSIDE HRHS-690 1 2024 HARDSIDE HRHS-750 3 2024 HARDSIDE HRHS-8801 3 2024 SOFTSIDE SZSS-1240 2 2024 SOFTSIDE SZSS-1251 5 2024 SOFTSIDE SZSS-500 6 2024 SOFTSIDE SZSS-550 10 Grand Total 34 Production Dates : AUG 10, 2023 – AUG 30, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : The incoming charge line from the vehicle may not have a battery management system (“BMS”) prior to being connected to the lithium battery. Part 573 Safety Recall Report 23V-638 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A direct feed without a battery management system (“BMS”) may allow over charging of the battery(s). This condition may result in an electrical fire, causing property damage or personal injury. Description of the Cause : Manufacturing had been used to routing charge line wiring for wet cell batteries in all truck campers. When manufacturing switched to installing lithium batteries, a 12V DC charge line was not needed anymore, and it was not communicated clearly to the electrician. Identification of Any Warning that can Occur : None Involved Components : Component Name 1 : 12V Wiring Component Description : 12V Wiring Component Part Number : N/A Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On September 11, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) was contacted by the manufacturing division of a concern that was stated that they wished to have a wire removed from a circuit. OCC opened a research item. On September 13, 2023, OCC was able to determine the concern further with the manufacturing plant and identify the vehicles involved. On September 15, 2023, Forest River’s Corporate Recall Committee voted to recall. All Vehicles are located at Dealers, there will not be an Owner Notification for this recall. Part 573 Safety Recall Report 23V-638 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. The charge line will be disconnected and bell caps will be installed. What is the Forest River Customer Service Phone Number? (269) 432-3271 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Palomino Forest River, Inc. Attn: WARRANTY MANAGER 1047 E M-86 Colon, MI 49040-0802 How Remedy Component Differs from Recalled Component : Affected Component – 12V Wiring Replacement Component – 12V Wiring Bell Cap The charge line will now be removed. Identify How/When Recall Condition was Corrected in Production : Manufacturing corrected this condition in production the week of September 13, 2023, by removing the charge line wire. Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : OCT 25, 2023 – OCT 25, 2023 Planned Owner Notification Date : NR – NR * NR – Not Reported
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