23E066 – Seat Cover Manufactured Incorrectly – Covercraft

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23E-066 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Covercraft Industries, LLC Submission Date : SEP 05, 2023 NHTSA Recall No. : 23E-066 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Covercraft Industries, LLC Address : 100 Enterprise Blvd. PaulsValley OK 73075 Company phone : 405-238-9651 Population : Number of potentially involved : 99 Estimated percentage with defect : 100 % Equipment Information : Brand / Trade 1 : Covercraft Model : 2021-2023 Toyota Sienna Part No. : SSC8532COBK, SSC8532 Size : NR Function : Seat Cover Descriptive Information : Seat Covers are make/model specific. Recall population was determined based on sale, production, and shipment records. Products not included in the recall have a visible green thread sewn in the seam on the outboard side of the seat cover to indicate low-tensile thread was installed. One product for this make and model. Production Dates : JAN 16, 2022 – AUG 07, 2023 Brand / Trade 2 : Covercraft Precision Fit Model : 2021-2023 Toyota Sienna Part No. : GTT4322MISS, GTT4322 Size : NR Function : Seat Cover Descriptive Information : Seat Covers are make/model specific. Recall population was determined based on sale, production, and shipment records. Products not included in the recall have a visible green thread sewn in the seam on the outboard side of the seat cover to indicate low-tensile thread was installed. One product for this make and model. Production Dates : JAN 16, 2022 – AUG 07, 2023 Part 573 Safety Recall Report 23E-066 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Brand / Trade 3 : Covercraft Precision Fit Model : 2018-2022 Ford Ecosport Part No. : GTF662VLGY, GTF662SM Size : NR Function : Seat Cover Descriptive Information : Seat Covers are make/model specific. Recall population was determined based on sale, production, and shipment records. Products not included in the recall have a visible green thread sewn in the seam on the outboard side of the seat cover to indicate low-tensile thread was installed. One product for this make and model. Production Dates : OCT 11, 2018 – AUG 25, 2023 Brand / Trade 4 : Covercraft Precision Fit Model : 2018-2020 Buick Envision Part No. : GTB4117ENTB, GTB4117 Size : NR Function : Seat Cover Descriptive Information : Seat Covers are make/model specific. Recall population was determined based on sale, production, and shipment records. Products not included in the recall have a visible green thread sewn in the seam on the outboard side of the seat cover to indicate low-tensile thread was installed. One product for this make and model. Production Dates : JAN 16, 2022 – AUG 07, 2023 Description of Defect : Description of the Defect : Due to a deviation from the design standard, the fabric closure on the outboard panel of the seat cover does not include the necessary low tensile (Tek-40) thread to accommodate the deployment of a side-seat installed airbag in the event of a qualifying impact. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : It is possible that the air bag inflation could be impacted (i.e. slow inflation, lack of inflation, delayed inflation) by the seat cover. Description of the Cause : During physical patterning of the seat cover, the side airbags on the applicable seat were not identified (no sewn-in SRS tag) during inspection. On a subsequent patterning visit to add additional products for this make/model, Part 573 Safety Recall Report 23E-066 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 the “SRS” indicator was identified stamped into the plastic molding at the base of the seat. This alerted the design team to the nonconformance to design standards. Identification of Any Warning that can Occur : None Involved Components : Component Name : Backrest portion of seat cover Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : On or around August 9, 2023, Design employees performing design patterning on a 2023 Toyota Sienna rear captain chair, identified a stamped “SRS” at the base of the rear seat indicating the seat was equipped with a side seat (outboard) airbag. The designer was aware that the existing design for the seat cover did not include a required low-tensile thread (low tensile thread to allow for effective deployment of the airbag). On or around August 9, 2023, the design employee notified Design Management of the concern that a low tensile thread should be included on this product to accommodate the outboard airbag. Design management immediately notified executive leadership. Executive leadership requested that the Product Recall Team (PRT) be convened on August 21, 2023. Full quarantine (part numbers systemically locked in sale system) implemented for applicable Toyota Sienna part numbers on August 10, 2023. On August 21, 2023, the PRT convened and determined that additional investigation was required. On August 22, 2023, design staff completed their investigation and determined that the seat cover could possibly impact the effective deployment of the airbag. On August 24, 2023, the Chief Operations Officer conferred with legal counsel and determined that a potential Part 573 Safety Recall Report 23E-066 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 recall submission to NHTSA would be required. On August 24, 2023, an additional audit was performed of existing seat cover patterns and two additional models, 2018-2022 Ford Ecosport and 2018-2020 Buick Envision, were found to lack the required low-tensile thread. The applicable part numbers were immediately placed in quarentine status and the shipment volumes were added to this recall notification. The seat cover in question is model specific. A design review utilizing the automotive safety device database subscription (“DataOne”) determined that no other design configurations were identified lacking the required low-tensile thread when airbags are present in the seat. Description of Remedy : Description of Remedy Program : The manufacturer will be sending out newly manufactured seat covers with the required low-tensile thread. How Remedy Component Differs from Recalled Component : The manufacturer approved replacement seat cover will include lowtensile thread sewn in the outboard side of the seat cover. Instructions will also be provided to facilitate removal of the recalled seat covers and installation of the remedied seat covers. Identify How/When Recall Condition was Corrected in Production : Existing inventory will be destroyed. All new production of the affected models, after August 24, 2023, will include the required low-tensile thread on the outboard side of the seat cover. Recall Schedule : Description of Recall Schedule : The company will send the attached draft communication by email (when available) and USPS to all customers of record after NHTSA review and, ideally, no later than seven (7) business days from this submission. Because most purchases are individual purchases utilizing the Covercraft website, Covercraft does not foresee challenges in reaching the end users. Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : SEP 08, 2023 – SEP 29, 2023 Purchaser Information : The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: Name : NR Address : NR NR Country : NR Company Phone : NR Part 573 Safety Recall Report 23E-066 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 * NR – Not Reported

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COVERCRAPr. IMPORTANT SAFETY RECALL September 8, 2023 Dear Valued Covercraft Customer: This notice applies to the following second row seat cover models: Buick Envision – GTB4117CAGY, GTB4117ENCB, GTB4117ENTB Ford EcoSport- GTF662CAGY, GTF662CMMB, GTF662CMOK, GTF662CMSC, GTF662CMUT, GTF662COBK, GTF662ELBO, GTF662ENBC, GTF662ENBK, GTF662ENCB, GTF662ENCS, GTF662ENDB, GTF662ENGB, GTF662ENRB, GTF662ENSS, GTF662ENTB, GTF662L TBK, GTF662MIBK, GTF662NECH, GTF662NEHR, GTF662SMBK, GTF662SMBL, GTF662SMGY, GTF662SMRD, GTF662SMTN, GTF662VLGY, GTF662L TGE Toyota Sienna – GTT4322CAGY, GTT4322ENCB, GTT4322ENCC, GTT4322ENTT, GTT4322LTLG, GTT4322LTSN, GTT4322MISS, SS8532PCCH, SS8532PCGY, SS8532WFGY, SS8532WFTP, SS8533PCGY, SS8533WFGY, SS8533WFTP, SSC8532CAGY, SS8532COBK NHTSA Recall No. 23E-066/2023-000063 R0O0 This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act Covercraft has detennined that the 2018-2022 Buick Envision, 2018-2022 Ford EcoSport and 2021-2023 Toyota Sienna second row seat covers that we manufactured did not meet our internal design standard for the inclusion of a low tensile (low breaking point) thread in support of factory bolster and side air bags. Our records indicate that you purchased the affected seat covers. Covercraft is initiating a voluntary recall of these seat covers to infonn you of the situation and to advise you of the product improvement being initiated and made available. Covercraft is providing, at no charge, a replacement set of seat covers for the second row to replace the set that you purchased. The product will look similar to your existing seat cover and will install in the same manner. VVhile you are waiting on your new seat covers to arrive, you should remove the existing seat covers from your vehicle seats. If you have questions about the recall or replacement product. Please contact Covercraft Customer Service at 877-797-2487 or guestions@covergaft.com If you received this notice in error, please contact Covercraft Customer Service at 877-797-2487. www.covercraft.com Covercraft Industries, LLC • 100 Enterprise Blvd Pauls Valley, OK 73075 • (405) 238-9651 re If you believe that Covercraft has failed or is unable to remedy the defect without charge within a reasonable time, you may contact the following: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590, call the toll free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153), or visit http://www.NHTSA.gov. Covercraft designs, engineers and test its products with safety as our priority. Your trust is of utmost importance to us and we apologize for any inconvenience or concerns this may have caused. Sincerely, Morgan Ein Chief Commercial Officer www.covercraft.com Covercraft Industries, LLC • 100 Enterprise Blvd Pauls Valley, OK 73075 • (405) 238-9651

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