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August 15, 2023 NHTSA CAMPAIGN NUMBER: 23V582000
Engine Stall from Improperly Assembled Fuel Line
An engine stall can increase the risk of a crash or injury.
NHTSA Campaign Number: 23V582
Manufacturer Indian Motorcycle Company
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 50
Summary
Indian Motorcycle Company (Indian) is recalling certain 2023 Challenger, Pursuit Dark Horse Icon w/Premium Package, Pursuit Dark Horse w/Premium Package, and Pursuit Limited w/Premium Package motorcycles. The fuel line may have been improperly assembled, which can result in an engine stall.
Remedy
Dealers will replace the fuel line, free of charge. Owner notification letters are expected to be mailed September 12, 2023. Owners may contact Indian customer service at 1-877-204-3697. Indian’s number for this recall is I-23-06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Indian Motorcycle Recalls
2023 Fuel Line Replacement
Safety Recall FAQ
Version: R01 (8/23/23)
What is the purpose of the I-23-06 Safety Recall?
Indian Motorcycle has determined that some Model Year 2023 Challenger and Pursuit motorcycles have been built with a defective fuel line. This may result in a vehicle stall during operation, which increases the risk of a crash and serious injury. The affected population is less than 30 vehicles.
To address this concern, Indian Motorcycle has released this Safety Recall with instructions to replace the fuel line on affected vehicles.
What make & model year is included in this Recall?
2023 Indian Challenger and Pursuit
Is every 2023 Challenger motorcycle affected?
No. All models are not affected. The Recall population is 28 VINs.
*You must reference unit inquiry to verify if a vehicle is impacted by this Recall
How can a dealer see which unregistered units in inventory are impacted by this?
- Login to the dealer website (DEX).
- Locate the ‘Service and Warranty’ dropdown, click on STOP Site.
- On the left-hand side of the page, under ‘STOP Site Links,’ click on ‘Service Communications’.
- Locate the link for the Recall of interest and click on the ‘All VINs’ link located on the right.
- The ‘All VINs’ page will display all affected VINs within your dealership’s inventory.
NOTE: Unit Inquiry can always be used to check an individual VIN.
Is this a STOP SALE and a STOP RIDE?
This is a STOP SALE. All impacted units, new and used, in dealer inventory cannot be retailed until the inspection and/or repair are performed.
What dealers CAN do prior to performing the procedure:
- Can display impacted products.
- Can quote new products.
- Can accept deposits from consumers as a reservation for a future sale.
- Can utilize PCDX to begin setup and PDI
- Can, and should, warranty register impacted product that was delivered to consumers prior to the release of the stop sale to ensure Polaris has accurate records and can notify the customer if required – see the last page of this FAQ for instructions and guidelines.
What dealers CANNOT do prior to performing the procedure:
- Cannot process or complete a sale.
- Cannot deliver newly impacted products to consumers.
- Cannot allow a consumer to purchase and take an affected product.
- Cannot warranty register an affected product (unless delivered to the consumer prior to the release of the stop sale).
- Cannot hold customers’ vehicles in service against their will.
Will Indian Motorcycle notify consumers?
Yes. Indian Motorcycle will notify consumers by email immediately and follow-up with a mailed notification letter.
Should dealers notify consumers?
Yes. Dealers should follow their standard process for contacting consumers regarding Recall work on their affected vehicles. Dealers should reference the STOP site for a list of their dealerships affected VINs.
Is training required before performing the repair or filing claims for this Safety Recall?
Yes. Indian Motorcycle requires one person from a dealership to be certified before parts ordering may occur and two people from a dealership to be certified before warranty claims may be processed. Training can be located by searching “I-23-06” on the University of Polaris website.
Will Dealers have all the appropriate tools to complete this Safety Recall?
There are no special tools required for the repair.
What parts are required for dealers to perform the update, and will dealers need to order them?
Affected vehicles being repaired by a dealer require 5456364 Fuel-Line, Restrictor. Dealers should order only the needed quantity required for their affected customers.
Will parts be readily available to order at the time of communication?
Indian Motorcycle has sufficient parts on hand to repair the affected units. Dealers should place orders for the necessary part quantities and Polaris will fill orders as soon as possible.
What should dealers do with related service parts in dealer inventory?
No affected parts have been shipped through our service channels and parts in dealer inventory can continue to be used.
Can I allow demos on vehicles that haven’t had I-23-06 performed?
Yes. This is not a Stop Ride, so vehicles that haven’t had the repair performed can still be driven (both consumer and dealer vehicles). However, we recommend providing demo rides on vehicles that have had the update completed, and therefore can be retailed immediately.
How does a dealer warranty register a unit that a customer has paid for AND that is in the customer’s possession PRIOR to the STOP SALE announcement?
The warranty registration capability is disabled for all units affected by the stop sale. If the unit has not been paid for, or if the unit has not yet been delivered to the customer, you should retrieve or hold the unit until repairs have been completed.
In the event that a warranty registration must be completed, please submit an Ask Polaris case using Sales Question > Wholegoods Question and include the following:
- Completed PCDX Customer Information and Customer Delivery form
- Sales invoices: Paper & DMS
- Copies of form of payment document or payment check
- Copies of purchaser’s identification
- Copies of the state registration forms unless the registration was VERY recent and this has not yet been obtained
- The promo selection for the unit (Program Number, Rebate Amount, Promotional Financing, etc.) Salesperson’s First Name and Last Name and My Polaris Rewards Username to award points or spiffs.
Warranty Registrations that are received and processed by Polaris more than three (3) days after the date of the retail delivery of the unit to the customer will not qualify for any financial incentives and may be assessed a $300 late fee.
If you have questions that are not addressed in this document or in the Safety Recall, contact Polaris Service through Ask Polaris or by phone at 800-330-9407.
Release Date: July 14, 2023
Communication #: I-23-06
SUBJECT: FUEL LINE REPLACEMENT REASON FOR THIS RECALL
Indian Motorcycle has determined that some Model Year 2023 Challenger and Pursuit motorcycles have been built with a fuel line improperly assembled by the supplier. This may result in a vehicle stall during operation, which increases the risk of a crash and serious injury. The affected population is less than 30 vehicles.
To address this concern, Indian Motorcycle has released this Safety Recall with instructions to replace the fuel line on affected vehicles.
AFFECTED MODELS
MODELYEAR | MODELS | AFFECTED RANGE |
2023 | Challenger | Reference Unit Inquiry on the dealer website or the Service Communications list on the STOP site to look up affected units. |
Pursuit |
CUSTOMER NOTIFICATION
Dealers are required to review their sales records and make arrangements with customers for Recall completion. In addition to consumer units, dealers are required to correct any affected units in their inventory. Indian Motorcycle will be mailing a notification letter to consumers affected by this Recall. Indian Motorcycle will also send an email to owners for whom Indian Motorcycle has a valid email address.
CONTACT POLARIS
If you have questions that are not addressed in this document or in the Safety Recall FAQ, contact Indian Motorcycle Service through Ask Polaris or by phone at 800-330-9407 (US/Canada Dealers Only).
DEALER – WHAT TO DO?
As of July 14, 2023, YOU MUST NOT SELL OR DELIVER any NEWORUSED 2023 Challenger / Pursuit models affected by this Stop Sale until it is repaired according to the Safety Recall.
DECLINED SAFETY RECALL
Polaris provides a claim process that allows dealers to accurately document when a Safety Recall cannot be performed on a vehicle due to modification. Criteria and instructions can be found under Service & Warranty > STOP Site > News, Forms, & Links > Declined Safety Bulletin Tracking.
COVERAGE PERIOD
Coverage will begin on July 14, 2023. This bulletin has no expiration date.
OVERVIEW
In this procedure, the fuel line will be replaced.
The following procedure steps are critical to a successful repair:
1. Properly remove and dispose of the old fuel line.
2. Connecting the fuel line to the pump and fuel rail – Secondary audit checks required.
3. Properly route and retain the NEW fuel line.
4. Prime the fuel system and inspect for leaks.
TOOLS REQUIRED
- Socket Set, Metric
– Allen Socket Size 4, 5, 6 mm - Torque Wrench
- Absorbent Mats
- Safety Glasses
FUEL LINE REPLACEMENT
In PDF Bellow…
Chronology :
In June 2023, Indian Motorcycle identified runability issues on a small quantity of units at the end of line dyno audit in production. Indian Motorcycle’s internal quality team investigated the suspect units, which identified a concern related to improper assembly of the fuel lines by the supplier. Thereafter, Indian Motorcycle began an investigation, which included outreach to the fuel line supplier and containment of suspect product still within Indian’s control.
In July 2023, Indian Motorcycle began internal testing of the fuel lines to further understand the impact to vehicle performance.
Through the investigation, Indian Motorcycle identified no reports of fuel line failures corresponding to this reported issue. Indian motorcycle has not identified any reports involving a crash, injuries, or deaths related to this reported issue, and has not identified any associated NDFRs.
On August 8, 2023, Indian Motorcycle’s Executive Review Committee decided that vehicles equipped with an improperly assembled fuel line by the supplier may result in a vehicle stall during operation and is a safety-related defect.
In August 2023 Indian Motorcycle inadvertently included an additional 5 vehicles to the subject recall population on the basis of inaccurate vehicle assembly information and process records. These records upon careful review were determined to have an error resulting in the subject recall population of 50 units instead of 45. Indian Motorcycle has corrected the population based on accurate manufacturing records.
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
INDIAN | CHALLENGER | 2023 |
INDIAN | PURSUIT DARK HORSE | 2023 |
INDIAN | PURSUIT LIMITED | 2023 |
9 Associated Documents
Defect Notice 573 Report
RCLRPT-23V582-9075.PDF 239.358KB
Recall Acknowledgement
RCAK-23V582-3517.pdf 645.534KB
Recall 573 Report – August 18, 2023
RCLRPT-23V582-8216.PDF 239.359KB
Remedy Instructions and TSB
RCRIT-23V582-9061.pdf 10853.056KB
2023 Fuel Line Replacement Safety Recall FAQ
RMISC-23V582-2332.pdf 141.658KB
Manufacturer Notices(to Dealers,etc)
Manufacturer Notices(to Dealers,etc)
RCMN-23V582-9528.pdf 126.334KB
Recall 573 Report – August 31, 2023
RCLRPT-23V582-5897.PDF 239.512KB
Recall 573 Report – August 25, 2023
RCLRPT-23V582-4641.PDF 239.353KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V582&docType=RCL
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SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-582 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Indian Motorcycle Company Submission Date : AUG 15, 2023 NHTSA Recall No. : 23V-582 Manufacturer Recall No. : I-23-06 Manufacturer Information : Manufacturer Name : Indian Motorcycle Company Address : 2100 Highway 55 Medina MN 55340 Company phone : 800-765-2747 Population : Number of potentially involved : 50 Estimated percentage with defect : NR Vehicle Information : Vehicle 1 : 2023-2023 Indian Challenger Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 26, 2023 VIN Range 1 : Begin : 56KLCBRR3P3420713 End : 56KLCBRR8P3421033 ✔ Not sequential Vehicle 2 : 2023-2023 Indian Pursuit Dark Horse Icon w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDFRR4P3420708 End : 56KLDFRR5P3421138 ✔ Not sequential Part 573 Safety Recall Report 23V-582 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Indian Pursuit Dark Horse w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDFRR7P3420704 End : 56KLDFRRXP3421183 ✔ Not sequential Vehicle 4 : 2023-2023 Indian Pursuit Limited w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDHRR2P3420718 End : 56KLDHRR4P3421191 ✔ Not sequential Description of Defect : Description of the Defect : Indian Motorcycle has determined that some Model Year 2023 Challenger and Pursuit motorcycles have been built with an improperly assembled fuel line by the supplier. This may result in a vehicle stall during operation, which increases the risk of a crash and serious injury. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Potential for engine stall increasing the risk of crash and serious injury. Description of the Cause : Fuel line was assembled with the internal flow control check valve in the wrong end of the fuel line and oriented in the wrong direction. This may cause fuel starvation to the injectors and may result in a vehicle stall during operation. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 23V-582 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Fuel Line Component Description : LINE-FUEL, RESTRICTOR Component Part Number : 5456343 Supplier Identification : Component Manufacturer Name : Cooper Standard Address : 40300 Traditions Drive Northville Michigan 48168 Country : United States Chronology : In June 2023, Indian Motorcycle identified runability issues on a small quantity of units at the end of line dyno audit in production. Indian Motorcycle’s internal quality team investigated the suspect units, which identified a concern related to improper assembly of the fuel lines by the supplier. Thereafter, Indian Motorcycle began an investigation, which included outreach to the fuel line supplier and containment of suspect product still within Indian’s control. In July 2023, Indian Motorcycle began internal testing of the fuel lines to further understand the impact to vehicle performance. Through the investigation, Indian Motorcycle identified no reports of fuel line failures corresponding to this reported issue. Indian motorcycle has not identified any reports involving a crash, injuries, or deaths related to this reported issue, and has not identified any associated NDFRs. On August 8, 2023, Indian Motorcycle’s Executive Review Committee decided that vehicles equipped with an improperly assembled fuel line by the supplier may result in a vehicle stall during operation and is a safety-related defect. Description of Remedy : Description of Remedy Program : Indian Motorcycle will inform dealers of the reported concern and provide instructions to dealers to replace the fuel line at no cost to consumers. Customers who paid to replace or service their vehicle for this condition prior to the recall notification may be eligible for reimbursement per Indian Motorcycle’s General Recall Reimbursement Plan on file with NHTSA. Part 573 Safety Recall Report 23V-582 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : Remedy fuel lines available to dealers for the recall fix have been verified as being properly assembled by the supplier. Identify How/When Recall Condition was Corrected in Production : As of June 30, 2023, Indian Motorcycle stopped shipment of units with the suspect fuel line and shipment will only resume when the updated fuel line is available. Recall Schedule : Description of Recall Schedule : Upon approval, owner notification letters will be mailed no later than 30 days after submission of this report. Planned Dealer Notification Date : AUG 22, 2023 – AUG 22, 2023 Planned Owner Notification Date : SEP 12, 2023 – SEP 12, 2023 * NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-582 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Indian Motorcycle Company Submission Date : AUG 18, 2023 NHTSA Recall No. : 23V-582 Manufacturer Recall No. : I-23-06 Manufacturer Information : Manufacturer Name : Indian Motorcycle Company Address : 2100 Highway 55 Medina MN 55340 Company phone : 800-765-2747 Population : Number of potentially involved : 50 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Indian Challenger Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 26, 2023 VIN Range 1 : Begin : 56KLCBRR3P3420713 End : 56KLCBRR8P3421033 ✔ Not sequential Vehicle 2 : 2023-2023 Indian Pursuit Dark Horse Icon w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDFRR4P3420708 End : 56KLDFRR5P3421138 ✔ Not sequential Part 573 Safety Recall Report 23V-582 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Indian Pursuit Dark Horse w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDFRR7P3420704 End : 56KLDFRRXP3421183 ✔ Not sequential Vehicle 4 : 2023-2023 Indian Pursuit Limited w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDHRR2P3420718 End : 56KLDHRR4P3421191 ✔ Not sequential Description of Defect : Description of the Defect : Indian Motorcycle has determined that some Model Year 2023 Challenger and Pursuit motorcycles have been built with an improperly assembled fuel line by the supplier. This may result in a vehicle stall during operation, which increases the risk of a crash and serious injury. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Potential for engine stall increasing the risk of crash and serious injury. Description of the Cause : Fuel line was assembled with the internal flow control check valve in the wrong end of the fuel line and oriented in the wrong direction. This may cause fuel starvation to the injectors and may result in a vehicle stall during operation. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 23V-582 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Fuel Line Component Description : LINE-FUEL, RESTRICTOR Component Part Number : 5456343 Supplier Identification : Component Manufacturer Name : Cooper Standard Address : 40300 Traditions Drive Northville Michigan 48168 Country : United States Chronology : In June 2023, Indian Motorcycle identified runability issues on a small quantity of units at the end of line dyno audit in production. Indian Motorcycle’s internal quality team investigated the suspect units, which identified a concern related to improper assembly of the fuel lines by the supplier. Thereafter, Indian Motorcycle began an investigation, which included outreach to the fuel line supplier and containment of suspect product still within Indian’s control. In July 2023, Indian Motorcycle began internal testing of the fuel lines to further understand the impact to vehicle performance. Through the investigation, Indian Motorcycle identified no reports of fuel line failures corresponding to this reported issue. Indian motorcycle has not identified any reports involving a crash, injuries, or deaths related to this reported issue, and has not identified any associated NDFRs. On August 8, 2023, Indian Motorcycle’s Executive Review Committee decided that vehicles equipped with an improperly assembled fuel line by the supplier may result in a vehicle stall during operation and is a safety-related defect. Description of Remedy : Description of Remedy Program : Indian Motorcycle will inform dealers of the reported concern and provide instructions to dealers to replace the fuel line at no cost to consumers. Customers who paid to replace or service their vehicle for this condition prior to the recall notification may be eligible for reimbursement per Indian Motorcycle’s General Recall Reimbursement Plan on file with NHTSA. Part 573 Safety Recall Report 23V-582 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : Remedy fuel lines available to dealers for the recall fix have been verified as being properly assembled by the supplier. Identify How/When Recall Condition was Corrected in Production : As of June 30, 2023, Indian Motorcycle stopped shipment of units with the suspect fuel line and shipment will only resume when the updated fuel line is available. Recall Schedule : Description of Recall Schedule : Upon approval, owner notification letters will be mailed no later than 30 days after submission of this report. Planned Dealer Notification Date : AUG 22, 2023 – AUG 22, 2023 Planned Owner Notification Date : SEP 12, 2023 – SEP 12, 2023 * NR – Not Reported
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Page 1 of 2 2023 Fuel Line Replacement Safety Recall FAQ Version: R01 (8/23/23) What is the purpose of the I-23-06 Safety Recall? Indian Motorcycle has determined that some Model Year 2023 Challenger and Pursuit motorcycles have been built with a defective fuel line. This may result in a vehicle stall during operation, which increases the risk of a crash and serious injury. The affected population is less than 30 vehicles. To address this concern, Indian Motorcycle has released this Safety Recall with instructions to replace the fuel line on affected vehicles. What make & model year is included in this Recall? 2023 Indian Challenger and Pursuit Is every 2023 Challenger motorcycle affected? No. All models are not affected. The Recall population is 28 VINs. *You must reference unit inquiry to verify if a vehicle is impacted by this Recall How can a dealer see which unregistered units in inventory are impacted by this? 1. Login to the dealer website (DEX). 2. Locate the ‘Service and Warranty’ dropdown, click on STOP Site. 3. On the left-hand side of the page, under ‘STOP Site Links,’ click on ‘Service Communications’. 4. Locate the link for the Recall of interest and click on the ‘All VINs’ link located on the right. 5. The ‘All VINs’ page will display all affected VINs within your dealership’s inventory. NOTE: Unit Inquiry can always be used to check an individual VIN. Is this a STOP SALE and a STOP RIDE? This is a STOP SALE. All impacted units, new and used, in dealer inventory cannot be retailed until the inspection and/or repair are performed. What dealers CAN do prior to performing the procedure: 1. Can display impacted products. 2. Can quote new products. 3. Can accept deposits from consumers as a reservation for a future sale. 4. Can utilize PCDX to begin setup and PDI 5. Can, and should, warranty register impacted product that was delivered to consumers prior to the release of the stop sale to ensure Polaris has accurate records and can notify the customer if required – see the last page of this FAQ for instructions and guidelines. What dealers CANNOT do prior to performing the procedure: 1. Cannot process or complete a sale. 2. Cannot deliver newly impacted products to consumers. 3. Cannot allow a consumer to purchase and take an affected product. 4. Cannot warranty register an affected product (unless delivered to the consumer prior to the release of the stop sale). 5. Cannot hold customers’ vehicles in service against their will. Page 2 of 2 Will Indian Motorcycle notify consumers? Yes. Indian Motorcycle will notify consumers by email immediately and follow-up with a mailed notification letter. Should dealers notify consumers? Yes. Dealers should follow their standard process for contacting consumers regarding Recall work on their affected vehicles. Dealers should reference the STOP site for a list of their dealerships affected VINs. Is training required before performing the repair or filing claims for this Safety Recall? Yes. Indian Motorcycle requires one person from a dealership to be certified before parts ordering may occur and two people from a dealership to be certified before warranty claims may be processed. Training can be located by searching “I-23-06” on the University of Polaris website. Will Dealers have all the appropriate tools to complete this Safety Recall? There are no special tools required for the repair. What parts are required for dealers to perform the update, and will dealers need to order them? Affected vehicles being repaired by a dealer require 5456364 Fuel-Line, Restrictor. Dealers should order only the needed quantity required for their affected customers. Will parts be readily available to order at the time of communication? Indian Motorcycle has sufficient parts on hand to repair the affected units. Dealers should place orders for the necessary part quantities and Polaris will fill orders as soon as possible. What should dealers do with related service parts in dealer inventory? No affected parts have been shipped through our service channels and parts in dealer inventory can continue to be used. Can I allow demos on vehicles that haven’t had I-23-06 performed? Yes. This is not a Stop Ride, so vehicles that haven’t had the repair performed can still be driven (both consumer and dealer vehicles). However, we recommend providing demo rides on vehicles that have had the update completed, and therefore can be retailed immediately. How does a dealer warranty register a unit that a customer has paid for AND that is in the customer’s possession PRIOR to the STOP SALE announcement? The warranty registration capability is disabled for all units affected by the stop sale. If the unit has not been paid for, or if the unit has not yet been delivered to the customer, you should retrieve or hold the unit until repairs have been completed. In the event that a warranty registration must be completed, please submit an Ask Polaris case using Sales Question > Wholegoods Question and include the following: • Completed PCDX Customer Information and Customer Delivery form • Sales invoices: Paper & DMS • Copies of form of payment document or payment check • Copies of purchaser’s identification • Copies of the state registration forms unless the registration was VERY recent and this has not yet been obtained • The promo selection for the unit (Program Number, Rebate Amount, Promotional Financing, etc.) • Salesperson’s First Name and Last Name and My Polaris Rewards Username to award points or spiffs. Warranty Registrations that are received and processed by Polaris more than three (3) days after the date of the retail delivery of the unit to the customer will not qualify for any financial incentives and may be assessed a $300 late fee. If you have questions that are not addressed in this document or in the Safety Recall, contact Polaris Service through Ask Polaris or by phone at 800-330-9407.
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The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 1 of 16 SAFETY RECALL IND Release Date: July 14, 2023 Communication #: I-23-06 Model Year(s): 2023 — Confidential and Proprietary — VERSION: R02 (August 23, 2023) **Converted Dealer Hold IDH-23–02 into Safety Recall** IMPORTANT STOP SALE SAFETY NOTICE! Stop selling affected vehicles immediately until the repair procedure has been completed on affected units at your dealership. Federal law prohibits the sale of products subject to a recall. Selling such products could subject the seller to substantial penalties. IMPORTANT If you are working with a printed copy, please verify you have the most current version of this document. SUBJECT: FUEL LINE REPLACEMENT REASON FOR THIS RECALL Indian Motorcycle has determined that some Model Year 2023 Challenger and Pursuit motorcycles have been built with a fuel line improperly assembled by the supplier. This may result in a vehicle stall during operation, which increases the risk of a crash and serious injury. The affected population is less than 30 vehicles. To address this concern, Indian Motorcycle has released this Safety Recall with instructions to replace the fuel line on affected vehicles. AFFECTED MODELS MODEL YEAR MODELS AFFECTED RANGE 2023 Challenger Reference Unit Inquiry on the dealer website or the Service Communications list on the Pursuit STOP site to look up affected units. CUSTOMER NOTIFICATION Dealers are required to review their sales records and make arrangements with customers for Recall completion. In addition to consumer units, dealers are required to correct any affected units in their inventory. Indian Motorcycle will be mailing a notification letter to consumers affected by this Recall. Indian Motorcycle will also send an email to owners for whom Indian Motorcycle has a valid email address. The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 2 of 16 CONTACT POLARIS If you have questions that are not addressed in this document or in the Safety Recall FAQ, contact Indian Motorcycle Service through Ask Polaris or by phone at 800-330-9407 (US/Canada Dealers Only). DEALER – WHAT TO DO? As of July 14, 2023, YOU MUST NOT SELL OR DELIVER any NEW OR USED 2023 Challenger / Pursuit models affected by this Stop Sale until it is repaired according to the Safety Recall. WARRANTY CLAIM INFORMATION CHALLENGER / PURSUIT FUEL LINE Bulletin # I-23-06 Claim Type SB (Service Bulletin) Labor Allowance 0.5 hours (30 minutes) Part Number / Description 5456343 (QTY 1) Line-Fuel, Restrictor Parts Availability Available to order University of Polaris Video Training Required Yes1 1Polaris requires one person from a dealership to be certified before parts ordering may occur and two people from a dealership to be certified before warranty claims may be processed. Training can be located by searching “I-23-06” on the University of Polaris website. Claim Submission: • US / Canada Dealers: On DEX, go to Service and Warranty > Warranty Claim and Extended Coverage > Start a New Warranty Claim. Select Service Bulletin> Enter the VIN / PIN and Retrieve Registration. Select Indian Motorcycle® I-23-06 and Send Claim. DECLINED SAFETY RECALL Polaris provides a claim process that allows dealers to accurately document when a Safety Recall cannot be performed on a vehicle due to modification. Criteria and instructions can be found under Service & Warranty > STOP Site > News, Forms, & Links > Declined Safety Bulletin Tracking. COVERAGE PERIOD Coverage will begin on July 14, 2023. This bulletin has no expiration date. UNIVERSITY OF POLARIS TRAINING REQUIREMENT Each member of your service department team must complete the training on University of Polaris prior to completing ANY work, or submitting ANY warranty claim for this Bulletin. You must complete the entire course on University of Polaris in order to get credit. http://www.universityofpolaris.com PARTS RETURN / DISPOSAL INFORMATION Under no circumstances shall the parts removed be re-used, sold, or re-purposed for another application. It is your dealership / distributor’s responsibility to make sure every part replaced (related to this communication) is taken out of circulation and disposed of properly or returned to Polaris (if required). The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 3 of 16 REPAIR AUDIT INFORMATION IMPORTANT Several steps of this procedure require an audit by a service manager, owner, or lead technician that completed the bulletin training but did not complete the repair. Please note that there is NOT an associated Dealer Confirmation document that needs to be completed and retained by the dealer. FEEDBACK FORM A feedback form has been created for the technician to provide Polaris with an overall satisfaction rating for the instructions, provide comments on your experience or upload pictures/video. The form is viewable on mobile devices by scanning the QR code or on a PC by clicking HERE. The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 4 of 16 REPAIR OVERVIEW In this procedure, the fuel line will be replaced. The following procedure steps are critical to a successful repair: 1. Properly remove and dispose of the old fuel line. 2. Connecting the fuel line to the pump and fuel rail – Secondary audit checks required. 3. Properly route and retain the NEW fuel line. 4. Prime the fuel system and inspect for leaks. The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 5 of 16 REPAIR PROCEDURE TOOLS REQUIRED • Socket Set, Metric – Allen Socket Size 4, 5, 6 mm • Torque Wrench • Absorbent Mats • Safety Glasses The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 6 of 16 FUEL LINE REPLACEMENT VEHICLE PREPARATION 1. Park motorcycle on a flat surface, fully extend side stand, and make sure vehicle is stable. 2. Turn the motorcycle OFF. 3. Be prepared to place the fuel tank in a secure location with a drain pan positioned to catch any fuel that may leak or drip from disconnected hoses or fittings. 4. Remove upper side covers w. 5. If equipped with a trunk, disengage latches and remove 6. Remove seat fasteners q. NOTICE If equipped, disconnect seat electrical connector and/or antenna. 7. Remove the seat backward and up to remove. 8. Remove fuel tank console by removing its fastener q. 9. Slide console forward to release the console retainer and move rearward to remove from vehicle. The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 7 of 16 FUEL SYSTEM DEPRESSURIZATION CAUTION Fuel lines remain under pressure at all times. Use caution when disconnecting lines for service. Always depressurize the fuel system prior to service. WARNING Allow engine and exhaust to cool completely before disconnecting fuel line or removing tank. Wear eye protection. 1. Locate the fuse box q and remove its cover. 2. Locate the fuel pump relay. Pull the fuel pump relay and crank the engine over for 5 seconds to release fuel pressure. 3. With the motorcycle powered off, install the fuel pump relay. Install the fuse box cover. 4. Remove left side v-cover by removing its fasteners q. 5. Wrap a clean shop towel around fuel line fitting. 6. Disconnect the fuel line from the fuel rail by squeezing both release buttons and gently sliding off the fuel rail. STOP! Do not use anything other than fingers to remove the quick connection. The use of tools can damage the connection. IMPORTANT Use a shop rag to catch any residual fuel in the system. 7. Cover fuel fittings to keep debris out. The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 8 of 16 FUEL TANK REMOVAL 1. Disconnect electrical connectors e. STOP! Do not use anything other than fingers to remove the electrical connectors. The use of tools can damage the connection. 2. Remove the fuel tank fasteners t. NOTICE Retain rubber mounting hardware for installation. 3. Disconnect the fuel vent line The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 9 of 16 • 49 STATE: Disconnect the fuel vent line rfrom the fuel tank. CAUTION Use care not to damage the vent line during removal. • 50 STATE: Remove right side v-cover by removing its fasteners q. • Disconnect vent lines w from the elbow. CAUTION Use care not to damage the vent line during removal. 4. Lift the fuel tank upward and pull rearward off the motorcycle and place on a suitable flat, scratch resistant surface to prevent tank damage. NOTICE Pay close attention to the fuel line and make sure it doesn’t get caught on other components during fuel tank removal. IMPORTANT Carry the fuel tank flat to avoid any fuel spills. The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 10 of 16 FUEL LINE REMOVAL 1. Disconnect fuel line from fuel pump. Squeeze both release buttons (one on each side of fitting) and hold. • 49 STATE • 50 STATE STOP! Do not use anything other than fingers to remove the quick connection. The use of tools can damage the connection. IMPORTANT Use a shop rag to catch any residual fuel in the system. 2. Discard the fuel line. STOP! Dispose of the fuel line according to local fuel disposal regulations. FUEL LINE INSTALLATION 1. Check the pn label on the new fuel line. Verify the manufacture date is NOT within the range shown below. Fuel lines produced outside of the date range shown can be used for this recall. 2023.06.06 – 2023.06.12 The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 11 of 16 2. Connect the fuel line to the fuel pump. • 49 STATE • 50 STATE NOTICE Make sure the fuel line and vent line are routed in the guides as shown. STOP! Verify fuel line is properly seated and locked in place by listening for an audible “click” when pressing into place. Pull gently on quick connector to make sure a proper connection has been made. A second technician must verify the following: • Fuel line is properly routed, seated onto the fuel pump, and locked in place. • Fuel line connector is fully engaged. • Fuel line connections stay secured when performing push/pull test with at least 5 lbs. of force. IF THE FUEL LINE FAILS TO CLICK, OR FAILS THE PULL PORTION OF THE TEST ABOVE, REPLACE THE FUEL LINE. 3. Route the NEW fuel line to the clip brackets of the fuel tank. NOTICE Make sure the fuel and vent line are orientated as shown. IMPORTANT Do not place bottom of the fuel tank on a flat surface as damage to the fuel line could occur. The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 12 of 16 • 49 STATE The fuel line e is routed under the vent line was shown. • 50 STATE The fuel line e is routed independent of the vent line was shown. The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 13 of 16 FUEL TANK INSTALLATION CAUTION Be careful when performing this procedure to avoid damaging the fuel line, electrical wiring, or vent line. 1. Place a protective cloth on the front of the tank when assembling tank to frame. NOTICE Verify that forward tank isolators are in position on the frame mounts and lower tank onto frame. 2. Apply a soapy water solution to the isolators and carefully lower the fuel tank onto the frame. CAUTION Use care not to damage the vent line during installation. 3. Slide tank forward until fully seated on forward isolators. Lower the rear of the tank into position over the rear mounting bracket. 4. Connect the NEW fuel line to the fuel rail. STOP! Verify fuel line is properly seated and locked in place by listening for an audible “click” when pressing into place. Pull gently on quick connector to make sure a proper connection has been made. A second technician must verify the following: • Fuel line is properly routed, seated onto the fuel rail, and locked in place. • Fuel line connector is fully engaged. • Fuel lines connections stay secured when performing push/pull test with at least 5 lbs. of force. IF THE FUEL LINE FAILS TO CLICK, OR FAILS THE PULL PORTION OF THE TEST ABOVE, REPLACE THE FUEL LINE. 5. Install isolators and fuel tank fasteners t. TORQUE Fuel Tank Mounting Fasteners: 18 ft-lbs (24 N·m) The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 14 of 16 6. Connect fuel vent line. • 49 STATE: Connect the fuel vent line r to the fuel tank. • 50 STATE: • Connect vent lines w to the elbow. • Install right side v-cover and secure by installing its fasteners q. Torque to specification. TORQUE V-Cover Fasteners: 88 in-lbs (10 N·m) 7. Connect the electrical connectors e. STOP! Verify electrical connectors are properly seated and locked in place by listening for an audible “click” when pressing into place. Pull gently on the connector to make sure a proper connection has been made. The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 15 of 16 PRIME THE FUEL SYSTEM 1. Turn Engine Stop switch OFF. 2. Turn the ignition switch to ON. 3. Turn stop switch to RUN. 4. Allow switch to remain in RUN position until pump stops running (about 2-3 seconds). NOTICE You should hear the fuel pump running to cycle fuel. If you don’t, check the electrical connection to the fuel pump. 5. Turn stop switch OFF. 6. Turn the ignition switch to OFF. 7. WAIT approximately 10 seconds. 8. Repeat Steps 4-8 four times to complete the priming procedure. STOP! a. Start the motorcycle. b. Verify no fuel leaks are present around the fuel line connectors. c. Verify proper fuel level indicator function. 9. Install left side v-cover and secure with its fasteners q. Torque to specification. TORQUE V-Cover Fasteners: 88 in-lbs (10 N·m) 10. Reinstall fuel tank console by engaging the front post into its slot and slide rearward. Retain with its fastener w. Torque to specification. TORQUE Fuel Tank Console Fastener: 88 in-lbs (10 N·m) The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written consent of Polaris Inc. I-23-06 (Draft A) © 2023 Polaris Inc. Page 16 of 16 SEAT / SIDE COVER INSTALLATION 1. Install the seat. 2. Install seat fasteners q. Torque to specification. TORQUE Seat Fastener: 18 ft-lbs (24 N·m) 3. If equipped, connect seat electrical connector and/or antenna. 4. Install upper side covers w. 5. Submit a Service Bulletin Warranty Claim for Indian Motorcycle® I-23-06.
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I-23-06 Safety Recall DEX Alert and STOP Post DEX Alert/STOP Post Group: Alerts / Recall Start Date: 8/23/2023 Removal Date: 11/23/2023 Title: Safety Recall I-23-06 Released Alert Text: DEALER HOLD IDH-23-02 HAS BEEN CONVERTED TO THIS SAFETY RECALL Indian Motorcycle has determined that some Model Year 2023 Challenger and Pursuit motorcycles have been built with an improperly assembled fuel line. This may result in a no start condition or vehicle stall during operation, which increases the risk of a crash or serious injury. To address this concern, Indian Motorcycle has released this Safety Recall with instructions to replace the fuel line on affected vehicles. Click HERE to view I-23-06 Safety Recall Click HERE to view FAQ
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-582 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Indian Motorcycle Company Submission Date : AUG 31, 2023 NHTSA Recall No. : 23V-582 Manufacturer Recall No. : I-23-06 Manufacturer Information : Manufacturer Name : Indian Motorcycle Company Address : 2100 Highway 55 Medina MN 55340 Company phone : 800-765-2747 Population : Number of potentially involved : 45 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Indian Challenger Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 26, 2023 VIN Range 1 : Begin : 56KLCBRR3P3420713 End : 56KLCBRR8P3421033 ✔ Not sequential Vehicle 2 : 2023-2023 Indian Pursuit Dark Horse Icon w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDFRR4P3420708 End : 56KLDFRR5P3421138 ✔ Not sequential Part 573 Safety Recall Report 23V-582 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Indian Pursuit Dark Horse w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDFRR7P3420704 End : 56KLDFRRXP3421183 ✔ Not sequential Vehicle 4 : 2023-2023 Indian Pursuit Limited w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDHRR2P3420718 End : 56KLDHRR4P3421191 ✔ Not sequential Description of Defect : Description of the Defect : Indian Motorcycle has determined that some Model Year 2023 Challenger and Pursuit motorcycles have been built with an improperly assembled fuel line by the supplier. This may result in a vehicle stall during operation, which increases the risk of a crash and serious injury. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Potential for engine stall increasing the risk of crash and serious injury. Description of the Cause : Fuel line was assembled with the internal flow control check valve in the wrong end of the fuel line and oriented in the wrong direction. This may cause fuel starvation to the injectors and may result in a vehicle stall during operation. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 23V-582 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Fuel Line Component Description : LINE-FUEL, RESTRICTOR Component Part Number : 5456343 Supplier Identification : Component Manufacturer Name : Cooper Standard Address : 40300 Traditions Drive Northville Michigan 48168 Country : United States Chronology : In June 2023, Indian Motorcycle identified runability issues on a small quantity of units at the end of line dyno audit in production. Indian Motorcycle’s internal quality team investigated the suspect units, which identified a concern related to improper assembly of the fuel lines by the supplier. Thereafter, Indian Motorcycle began an investigation, which included outreach to the fuel line supplier and containment of suspect product still within Indian’s control. In July 2023, Indian Motorcycle began internal testing of the fuel lines to further understand the impact to vehicle performance. Through the investigation, Indian Motorcycle identified no reports of fuel line failures corresponding to this reported issue. Indian motorcycle has not identified any reports involving a crash, injuries, or deaths related to this reported issue, and has not identified any associated NDFRs. On August 8, 2023, Indian Motorcycle’s Executive Review Committee decided that vehicles equipped with an improperly assembled fuel line by the supplier may result in a vehicle stall during operation and is a safety-related defect. In August 2023 Indian Motorcycle inadvertently included an additional 5 vehicles to the subject recall population on the basis of inaccurate vehicle assembly information and process records. These records upon careful review were determined to have an error resulting in the subject recall population of 50 units instead of 45. Indian Motorcycle has corrected the population based on accurate manufacturing records. Part 573 Safety Recall Report 23V-582 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Indian Motorcycle will inform dealers of the reported concern and provide instructions to dealers to replace the fuel line at no cost to consumers. Customers who paid to replace or service their vehicle for this condition prior to the recall notification may be eligible for reimbursement per Indian Motorcycle’s General Recall Reimbursement Plan on file with NHTSA. How Remedy Component Differs from Recalled Component : Remedy fuel lines available to dealers for the recall fix have been verified as being properly assembled by the supplier. Identify How/When Recall Condition was Corrected in Production : As of June 30, 2023, Indian Motorcycle stopped shipment of units with the suspect fuel line and shipment will only resume when the updated fuel line is available. Recall Schedule : Description of Recall Schedule : Upon approval, owner notification letters will be mailed no later than 30 days after submission of this report. Planned Dealer Notification Date : AUG 22, 2023 – AUG 22, 2023 Planned Owner Notification Date : SEP 12, 2023 – SEP 12, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-582 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Indian Motorcycle Company Submission Date : AUG 25, 2023 NHTSA Recall No. : 23V-582 Manufacturer Recall No. : I-23-06 Manufacturer Information : Manufacturer Name : Indian Motorcycle Company Address : 2100 Highway 55 Medina MN 55340 Company phone : 800-765-2747 Population : Number of potentially involved : 45 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Indian Challenger Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 26, 2023 VIN Range 1 : Begin : 56KLCBRR3P3420713 End : 56KLCBRR8P3421033 ✔ Not sequential Vehicle 2 : 2023-2023 Indian Pursuit Limited w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDHRR2P3420718 End : 56KLDHRR4P3421191 ✔ Not sequential Part 573 Safety Recall Report 23V-582 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2023-2023 Indian Pursuit Dark Horse w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDFRR7P3420704 End : 56KLDFRRXP3421183 ✔ Not sequential Vehicle 4 : 2023-2023 Indian Pursuit Dark Horse Icon w/ Premium Package Vehicle Type : Body Style : Power Train : NR Descriptive Information : The recall population consists of some Model Year 2023 Challenger and Pursuit motorcycles, which were all built with the suspect fuel line (PN 5456343). No other motorcycle platforms are affected. Production Dates : JUN 16, 2023 – JUN 29, 2023 VIN Range 1 : Begin : 56KLDFRR4P3420708 End : 56KLDFRR5P3421138 ✔ Not sequential Description of Defect : Description of the Defect : Indian Motorcycle has determined that some Model Year 2023 Challenger and Pursuit motorcycles have been built with an improperly assembled fuel line by the supplier. This may result in a vehicle stall during operation, which increases the risk of a crash and serious injury. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Potential for engine stall increasing the risk of crash and serious injury. Description of the Cause : Fuel line was assembled with the internal flow control check valve in the wrong end of the fuel line and oriented in the wrong direction. This may cause fuel starvation to the injectors and may result in a vehicle stall during operation. Identification of Any Warning that can Occur : None Involved Components : Part 573 Safety Recall Report 23V-582 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Fuel Line Component Description : LINE-FUEL, RESTRICTOR Component Part Number : 5456343 Supplier Identification : Component Manufacturer Name : Cooper Standard Address : 40300 Traditions Drive Northville Michigan 48168 Country : United States Chronology : In June 2023, Indian Motorcycle identified runability issues on a small quantity of units at the end of line dyno audit in production. Indian Motorcycle’s internal quality team investigated the suspect units, which identified a concern related to improper assembly of the fuel lines by the supplier. Thereafter, Indian Motorcycle began an investigation, which included outreach to the fuel line supplier and containment of suspect product still within Indian’s control. In July 2023, Indian Motorcycle began internal testing of the fuel lines to further understand the impact to vehicle performance. Through the investigation, Indian Motorcycle identified no reports of fuel line failures corresponding to this reported issue. Indian motorcycle has not identified any reports involving a crash, injuries, or deaths related to this reported issue, and has not identified any associated NDFRs. On August 8, 2023, Indian Motorcycle’s Executive Review Committee decided that vehicles equipped with an improperly assembled fuel line by the supplier may result in a vehicle stall during operation and is a safety-related defect. Description of Remedy : Description of Remedy Program : Indian Motorcycle will inform dealers of the reported concern and provide instructions to dealers to replace the fuel line at no cost to consumers. Customers who paid to replace or service their vehicle for this condition prior to the recall notification may be eligible for reimbursement per Indian Motorcycle’s General Recall Reimbursement Plan on file with NHTSA. Part 573 Safety Recall Report 23V-582 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 How Remedy Component Differs from Recalled Component : Remedy fuel lines available to dealers for the recall fix have been verified as being properly assembled by the supplier. Identify How/When Recall Condition was Corrected in Production : As of June 30, 2023, Indian Motorcycle stopped shipment of units with the suspect fuel line and shipment will only resume when the updated fuel line is available. Recall Schedule : Description of Recall Schedule : Upon approval, owner notification letters will be mailed no later than 30 days after submission of this report. Planned Dealer Notification Date : AUG 22, 2023 – AUG 22, 2023 Planned Owner Notification Date : SEP 12, 2023 – SEP 12, 2023 * NR – Not Reported
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