23E046 – Loose Grease Fitting May Cause Wheel Detachment – 5200 & 6000 CURT RV Axles

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June 22, 2023 NHTSA CAMPAIGN NUMBER: 23E046000

Loose Grease Fitting May Cause Wheel Detachment

A detached wheel increases the risk of a crash.

 

NHTSA Campaign Number: 23E046

Manufacturer Lippert

Components SUSPENSION

Potential Number of Units Affected 3,427

 

Summary

Lippert (Lippert) is recalling certain 5200 and 6000 CURT RV axles. The axles may have an improperly tightened grease fitting that can separate and cause damage, possibly resulting in wheel detachment.

 

Remedy

Dealers will inspect and repair, or replace the grease fittings, as necessary, free of charge. Lippert is expected to notify vehicle manufacturers in June 2023. Owners may contact Lippert customer service at 1-574-538-4514.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 


IMPORTANT SAFETY RECALL

NHTSA Safety Recall: 23E-046
Date: 6/23/2023
VIA EMAIL & UPS DELIVERY

 

OEM CUSTOMER NOTIFICATION

This Customer Notification is sent to you, the RV Manufacturer, in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act.

 

REASON FOR THIS RECALL

Lippert has conducted a thorough investigation and determined an issue which relates to motor vehicle safety may exist in certain vehicles equipped with specific 5,200 pound and 6,000 pound Curt axles.  There is the possibility a grease zerk installed during the axle assembly process may not have been properly tightened.  Our records indicate your company purchased one or more of the involved Lippert products built between 02/07/2023 and 05/17/2023 which are the subject of this recall. The involved products sold to you which are subject to the recall are listed in detail in a spreadsheet included with this notice.  If these products are still in your inventory, you must not sell or install these into units. It is a violation of federal law to sell any of the listed products covered by this recall until the defect is remedied. The inspection and/or remedy instructions will be sent to you as soon as they are completed.

 

WHAT WE WILL DO

Lippert will reimburse dealers or mobile repair facilities to inspect the involved axles to verify the grease zerks are tightened correctly and to replace or properly tighten as necessary.  As stated above, we will forward the written instructions once completed.  Any parts which may be determined to be needed for the remedy are currently available.

 

WHAT YOU SHOULD DO

The involved products must be inspected per the instruction document we will be forwarding to you once completed.   Once your company is notified the inspection and/or corrective action has been completed please submit a claim documenting the details to claims@lci1.com for payment of any parts and labor charges.

Lippert’s Customer Care Team may be reached via email at recall@lci1.com or via phone at 574-538-4514 if there are any questions.  Lippert does not require advance contact or a pre-auth be obtained; labor allowance for this inspection is 0.3 hours per axle and labor allowance for any zerk replacement is 0.3 hours per axle. A clear photo of the axle tag including the axle serial number must be submitted once inspection or repair is completed.

If you are not satisfied, we have done our best to remedy this situation, you may submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590.  You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://safercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

We regret any inconvenience this concern may cause you.  As we are sure you will appreciate, the safety and quality of our products are of the utmost importance to us.  Thank you for your attention and cooperation in this matter.

 

Sincerely,

 

Lippert Components

 

Corporate Headquarters | 4100 Edison Lakes Parkway, Mishawaka, IN 46545 | Phone 574.535.1125

 


GREASE ZERK INSPECTION/CORRECTION PROCEDURE

Recall Number: 23E-046
Product: Grease Zerks

Inspection – 0.3 hours per axle

Date:    July 10, 2023

 

Purpose

This document provides instructions for completion of Lippert Recall 23E-046 on specific 5,200 lb and 6,000 lb CURT axles installed on Grand Design Recreational Vehicles which may not have had the grease zerk properly tightened during the assembly process. These instructions will explain how the grease zerks are to be inspected and, if necessary, corrected or replaced. The Lippert production dates are Feb. 7, 2023, to May 17, 2023.

 

OEM Instructions

The involved products must be inspected per this document. Once the inspection/corrective action has been completed, follow Grand Design instructions for submission of claims and to immediately notify them of recall completion.

Lippert’s Customer Care Team may be reached via email at recall@lci1.com or via phone at (574) 538-4514 if there are any questions. Lippert does not require advance contact or that preauthorization is obtained. Labor allowance for this inspection is 0.3 hours per axle and labor allowance for any zerk replacement is 0.3 hours per axle.

A clear photo of the axle tag, including the axle serial number, must be submitted once inspection or repair is completed.

 

Safety

This document provides general instructions. Many variables can change the circumstances of any procedure, i.e. the degree of difficulty involved in the service operation and the ability level of the individual performing the operation. This document cannot begin to plot out procedures for every possibility, but will provide the general instructions for effectively installing, removing or servicing the system. In the event the skill level required is too advanced or the procedure too difficult, a certified technician should be consulted before performing the necessary operation. Failure to correctly install, remove or service the system may result in voiding the warranty, inflicting injury or even death.

 

Resources Required

 

Procedure

1. Use a flat screwdriver to remove the rubber plug from the dust cap (Fig. 1).

2. Inspect the grease zerk located behind the dust cap (Fig. 1).

A. Make sure the grease zerk is installed straight and no more than one thread is showing at the base
of the zerk.

B. If more than one thread is showing or there is a gap in front, tighten the zerk to 90 to 100 in-lbs.

C. If the zerk is damaged, replace it.

3. Replace rubber plug on dust cap.

 

As a supplier of components to the RV industry, safety, education and customer satisfaction are our primary concerns. Should you have any questions, please do not hesitate to contact us at (574) 537-8900 or by email at customerservice@lci1.com. Self-help tips, technical documents, product videos and a training class schedule are available at lci1.com or by downloading the MyLCI app.

 

Rev: 07.10.2023
CCD-0007995

 


Chronology :

4/15-6/14/2023 Open Investigation due to a wheel off incident occurring in April. Additional incidents reported to Lippert by GDRV as investigation into root cause continued.

5/25/2023: Lippert team notified Grand Design of our request to inspect all axles at GDRV locations as well as ship yards.

5/26/2023: Lippert inspection of specific axles continued

6/1/2023: Lippert internal team reviews findings of axle inspections for potential grease zerk placement error 6/15/2023: Met with Grand Design RV to review information of 1.172 axles inspected and two axles found to not have zerk properly seated.

6/19/2023: Internal meeting with Lippert Leadership and decision made to file recall.

6/22/2023: NHTSA 573 filed

 


2 Affected Products

Equipments

BRAND PART NO. PRODUCTION DATES
LIPPERT 5200 (AXLE)
LIPPERT 6000 (AXLE)

 


5 Associated Documents

Recall Acknowledgement

RCAK-23E046-5276.pdf 689.6KB

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Defect Notice 573 Report

RCLRPT-23E046-1246.PDF 214.416KB

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Recall 573 Report – 7/6/2023

RCLRPT-23E046-3774.PDF 214.465KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23E046-9526.pdf 521.854KB

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Remedy Instructions and TSB

RCRIT-23E046-6874.pdf 2244.204KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23E046&docType=RCL

 


 

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Last update on 2024-04-20 / Affiliate links / Images from Amazon Product Advertising API

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