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May 4, 2023 NHTSA CAMPAIGN NUMBER: 23V320000
Cooktop Gas Valves May Fracture Causing Gas Leak
A gas leak in the presence of an ignition source can increase the risk of a fire.
NHTSA Campaign Number: 23V320
Manufacturer Outback customs,LLC
Components EQUIPMENT
Potential Number of Units Affected 317
Summary
Outback Customs, LLC (Outback) is recalling certain 2020-2022 4 Star, 2022 CM, Featherlite, Dodge RAM RCA, 2020-2023 Cimarron, Double D, Elite, Platinum horse trailers, and 2021-2022 Mercedes Sprinter Vans, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
Remedy
No remedy has been established at this time. Owner notification letters were mailed May 11, 2023. Owners may contact Outback customer service at 1-405-745-6666.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
24 Affected Products
Vehicles
MAKE | MODEL | YEAR |
4 STAR | HORSE TRAILER | 2020-2022 |
CIMARRON | HORSE TRAILER | 2020-2023 |
CM | HORSE TRAILER | 2022 |
DOUBLE D | HORSE TRAILER | 2020-2023 |
ELITE | HORSE TRAILER | 2020-2023 |
FEATHERLITE | HORSE TRAILER | 2022 |
OUTBACK CUSTOM | DODGE RAM RCA | 2022 |
OUTBACK CUSTOM | SPRINTER | 2021-2022 |
PLATINUM | HORSE TRAILER | 2020-2023 |
3 Associated Documents
Defect Notice 573 Report
RCLRPT-23V320-6603.PDF 221.016KB
Recall Acknowledgement
RCAK-23V320-4632.pdf 647.338KB
Manufacturer Notices(to Dealers,etc)
RCMN-23V320-5762.pdf 395.081KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V320&docType=RCL
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Last update on 2024-06-10 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-320 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Outback customs,LLC Submission Date : MAY 04, 2023 NHTSA Recall No. : 23V-320 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Outback customs,LLC Address : 8333 SW 29th Street Oklahoma City OK 73179 Company phone : 745-6666 Population : Number of potentially involved : 317 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 4 STAR HORSE TRAILER Vehicle Type : Body Style : Power Train : NR Descriptive Information : Suburban Manufacturing Model : SDS2 – 2 Burner Drop In Cooktop Part No. : 3032AST Size : NR Function : NR The recall production dates includes all production of the SDS2 cooktop to present. Production Dates : JAN 16, 2018 – JAN 11, 2023 Production Dates : AUG 28, 2020 – JUN 16, 2022 VIN Range 1 : Begin : 5FHHG2921M0039166 End : 4FKHG4435P0040702 ✔ Not sequential Part 573 Safety Recall Report 23V-320 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2022-2022 CM HORSE TRAILER Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Suburban Manufacturing Model : SDS2 – 2 Burner Drop In Cooktop Part No. : 3032AST Size : NR Function : NR Descriptive Information : The recall production dates includes all production of the SDS2 cooktop to present. Production Dates : JAN 16, 2018 – JAN 11, 2023 Description of Production Dates : APR 18, 2022 – APR 18, 2022 VIN Range 1 : Begin : 49THG322542502371 End : 49THG322542502371 Not sequential Vehicle 3 : 2020-2023 CIMARRON HORSE TRAILER Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Suburban Manufacturing Model : SDS2 – 2 Burner Drop In Cooktop Part No. : 3032AST Size : NR Function : NR Descriptive Information : The recall production dates includes all production of the SDS2 cooktop to present. Production Dates : JAN 16, 2018 – JAN 11, 2023 Description of Production Dates : JUN 03, 2022 – FEB 17, 2023 VIN Range 1 : Begin : 5PAHG3522LC012987 End : 5PAHG3320PC014360 ✔ Not sequential Part 573 Safety Recall Report 23V-320 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 4 : 2020-2023 DOUBLE D HORSE TRAILER Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Suburban Manufacturing Model : SDS2 – 2 Burner Drop In Cooktop Part No. : 3032AST Size : NR Function : NR Descriptive Information : The recall production dates includes all production of the SDS2 cooktop to present. Production Dates : JAN 16, 2018 – JAN 11, 2023 Description of Production Dates : AUG 07, 2020 – FEB 23, 2023 VIN Range 1 : Begin : 1H9UT2923MM283879 End : 1H9VT3124PM283024 ✔ Not sequential Vehicle 5 : 2020-2023 ELITE HORSE TRAILER Vehicle Type : Body Style : Power Train : NR Descriptive Information : Suburban Manufacturing Model : SDS2 – 2 Burner Drop In Cooktop Part No. : 3032AST Size : NR Function : NR Descriptive Information : The recall production dates includes all production of the SDS2 cooktop to present. Production Dates : JAN 16, 2018 – JAN 11, 2023 Description of Production Dates : JUN 05, 2020 – MAR 22, 2023 VIN Range 1 : Begin : 5MKWG2821M0019495 End : 5MKWG3128P0021670 ✔ Not sequential Part 573 Safety Recall Report 23V-320 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2022-2022 FEATHERLITE HORSE TRAILER Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Suburban Manufacturing Model : SDS2 – 2 Burner Drop In Cooktop Part No. : 3032AST Size : NR Function : NR Descriptive Information : The recall production dates includes all production of the SDS2 cooktop to present. Production Dates : JAN 16, 2018 – JAN 11, 2023 Description of Production Dates : JUN 07, 2022 – JUL 22, 2022 VIN Range 1 : Begin : 4FGB13321PC158435 End : 4FGB13428PC158432 ✔ Not sequential Vehicle 7 : 2022-2022 DODGERAM RCA Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : Suburban Manufacturing Model : SDS2 – 2 Burner Drop In Cooktop Part No. : 3032AST Size : NR Function : NR Descriptive Information : The recall production dates includes all production of the SDS2 cooktop to present. Production Dates : JAN 16, 2018 – JAN 11, 2023 Description of Production Dates : APR 26, 2022 – APR 26, 2022 VIN Range 1 : Begin : 3C6LRVCG5ME548802 End : 3C6LRVCG5ME548802 Not sequential Part 573 Safety Recall Report 23V-320 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 8 : 2021-2022 MERCEDES MERCEDES SPRINTER VAN Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : Suburban Manufacturing Model : SDS2 – 2 Burner Drop In Cooktop Part No. : 3032AST Size : NR Function : NR Descriptive Information : The recall production dates includes all production of the SDS2 cooktop to present. Production Dates : JAN 16, 2018 – JAN 11, 2023 Description of Production Dates : FEB 04, 2021 – SEP 28, 2022 VIN Range 1 : Begin : W1W4EBHY6LP265076 End : W1W4EBV Not sequential Vehicle 9 : 2020-2023 PLATINUM HORSE TRAILER Vehicle Type : TRAILERS Body Style : Power Train : NR Descriptive Information : Suburban Manufacturing Model : SDS2 – 2 Burner Drop In Cooktop Part No. : 3032AST Size : NR Function : NR Descriptive Information : The recall production dates includes all production of the SDS2 cooktop to present. Production Dates : JAN 16, 2018 – JAN 11, 2023 Description of Production Dates : JUN 25, 2020 – MAR 31, 2023 VIN Range 1 : Begin : 5HMXG3120M1010790 End : 5HMXG3736P1012242 ✔ Not sequential Description of Defect : Description of the Defect : The internal aluminum burner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or shock experienced through RV trailer travel. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : The burner tube could crack resulting a leak of propane when the top burner gas valve is opened to use the appliance. If ignited the propane could result in Part 573 Safety Recall Report 23V-320 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 a fire and/or explosion which could result in personal injury. Description of the Cause : The gas manifold at the control knobs can become loose over time due to excessive vibration. With excessive viration the the burner tubes can fail. Lab analysis of failed burner tubes indicate hardening of the aluminum burner tubes likely caused by repeated impact or the excessive vibration. Identification of Any Warning that can Occur : The owner could possibly hear a louder than normal hissing sound or smell propane odor when the cooktop gas valve is turned to the “on” position. The control knob of the cooktop could appear to be loose and become difficult to operate. Involved Components : Component Name 1 : BURNER TUBE Component Description : BURNER TUBE-ALUMINUM Component Part Number : 171996 Supplier Identification : Component Manufacturer Name : Suburban Manufacturing Address : 676 BROADWAY DAYTON Tennessee 37321 Country : United States Chronology : NR Description of Remedy : Description of Remedy Program : NR How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : NR Part 573 Safety Recall Report 23V-320 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : As we are the manufacture of the living quarters on the trailers. We are going to send letters out to our dealers and customers who have a trailer with this cooktop in there LQ Planned Dealer Notification Date : NR – NR Planned Owner Notification Date : NR – NR * NR – Not Reported
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Outback Customs, LLC 8333 SW 29th Street Oklahoma City, OK 73179 405. 745.6666 Important safety Recall Notice utba CUSTOMSCDM April 11, 2023 We have been notified of recall on the 2 Burner cooktops that were installed on interior’s your dealership purchased from Outback Customs, L . We have composed a list of trailers that it was installed in. You will find a packet with the completion notice(s) on tr iler(s) effected by this recall according to our records. We have notified the Cust mers that we received warranty registrations on. Please confirm with your customers that the are aware of the iss Below is the email add res to contact Suburban to obtain the required parts and procedure. Suburbanwarrant anmf .com Here is what the problem Brand: Suburban Manufac uring Model: SDS-2 Burner Drop in Cooktop Part Name: Burner Tube Part Descnption: Burner ube – Aluminum Part Number: 171996 Production Dates Jan 16,2 18 – Jan 11,2023 * Describe the defect or ncompliance: The internal aluminum urner tubes connecting the gas valves to the cook top burners can fracture from excessive vibration or sh ck experienced through trailer travel. * Describe the safety risk The burner tube could rack resulting in a leak propane when the top burner gas valve is opened to use the appliance. If ignited the p opane could result in a fire and/or explosion which could result in personal injury. · Description of the Cause: The gas manifold at the ontrol knobs can become loose over time due to excessive vibration. With excessive vibration the burner tube can fai l. Lab analysis of fa iled burner tubes indicates hardening of the aluminum burner tubes likely caused by rep ated impact or the excessive vibration. • Identification of Any War ing that can Occur: The owner could possi ly hear a louder than normal hissing sound or smell propane odor when the cooktop gas valve is turned to the “on” position. The control knob of the cooktop could appear to be loose and become difficult to operate. If you are going to do the ork yourself here are the kit Numbers: 521337 is for the 3032AS 521340 is for the 3031AS Thank You Outback Customs, LLC
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