| “This site contains affiliate links for which OEMDTC may be compensated” |
April 19, 2023 NHTSA CAMPAIGN NUMBER: 23V279000
Bed Bracket May Fail Causing Injury
A bed stay bracket that fails can cause the bed lid to fall, increasing the risk of injury.
NHTSA Campaign Number: 23V279
Manufacturer Triple E Recreational Vehicles
Components STRUCTURE
Potential Number of Units Affected 153
Summary
Triple E Recreational Vehicles (Triple E) is recalling certain 2020-2023 Wonder W24RTB motorhomes. These vehicles may have an incorrectly installed bed stay bracket, which can fail.
Remedy
Dealers will inspect and install a new bracket, as necessary, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact Triple E customer service at 204-325-4361. Triple E’s number for this recall is CA#10243-1
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
SOP10111
Repair Recall for QAAR 10243R1
W24RTB Ratcheting Bed Stay
Loading...
Reload document 
Open in new tab
Chronology :
ON FEBRUARY 11/2023 A RETAIL OWNER COMPLETED A SURVEY INDICATING THE BED STAY BRACKET HAD MALFUNCTIONED AND FALLIN ONTO THE HEAD AND SHOULDERS OF HIS WIFE. WHEN ASKED TO PROVIDE PICTURES OF THE BED STAY BRACKET, IT WAS NOTICED THAT THE INCORRECT BRACKET WAS INSTALLED. THE BRACKET WAS INSTALLED WITH THE TEETH OR LOCKING MECHANISM IN THE DOWN POSITION AND NOT IN THE UP POSITION FOR LOCKING. AN INHOUSE AUDIT ON MARCH 29/2023 WAS PERFORMED AND NOTED THAT THE BRACKETS ARE PURCHASED IN PAIRS, THE INSTALLER WAS NOT MADE AWARE OF THIS AND MAY HAVE INSTALLED A LEFT BRACKET WHEN IT SHOULD HAVE A RIGHT BRACKET AND VISE VERSA. THE WONDER W24RTB, HAS A CLOSET UNDER EACH TWIN BED – PASSENGER & DRIVER SIDE, TWO BRACKETS ARE REQUIRED, THE INSTALLER MAY HAVE INSTALLED TWO RIGHT BRACKETS OR TWO LEFT BRACKETS. AT THIS TIME IT IS UNKNOWN. NO DEATHS OR INJURIES HAVE BEEN REPORTED. NO WARRANTY CLAIMS, FIELD OR SERVICE REPORTS HAVE BEEN MADE. IT WAS DECIDED ON APR 12/2023 TO INITIATE A RECALL.
4 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| TRIPLE E RV | WONDER | 2020-2023 |
14 Associated Documents
Recall 573 Report – 4/24/2023
RCLRPT-23V279-7715.PDF 214.929KB
Defect Notice 573 Report
RCLRPT-23V279-3879.PDF 214.913KB
Recall Acknowledgement
RCAK-23V279-2983.pdf 688.682KB
Recall 573 Report – 4/25/2023
RCLRPT-23V279-6813.PDF 215.016KB
Recall 573 Report – 4/24/2023
RCLRPT-23V279-3295.PDF 214.929KB
Miscellaneous Document – Recall CA#10243-1 – Return Form – US
RMISC-23V279-8212.pdf 79.902KB
Loading...
Manufacturer Notices(to Dealers,etc)
RCMN-23V279-9043.pdf 681.002KB
Loading...
Recall 573 Report – 4/26/2023
RCLRPT-23V279-3881.PDF 215.017KB
Miscellaneous Document – CA#10243 Inspect-Install SOP10110-SOP10111
RMISC-23V279-4772.pdf 9340.149KB
Loading...
ISSUED Owner Notification Letter(Part 577)
RCONL-23V279-6644.pdf 1098.265KB
Loading...
Recall Quarterly Report #1, 2023-2
RCLQRT-23V279-1768.PDF 211.142KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V279-2356.PDF 211.379KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V279-6792.PDF 211.468KB
Recall Quarterly Report #4, 2024-1
RCLQRT-23V279-4839.PDF 211.572KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V279&docType=RCL
- 【SIZE】2.75 x 1.3 x 0.78. Inside Width: 2.5cm/1inch. Package: 4pcs bunk bed hook and equipped with M3.5*14mm and M4*16mm two sets of screws(total 24pcs screws). There is no expansion screw set, and the buyer needs to buy it himself. Please check the dimensions before buying.
- 【MATERIAL】Our Hooks are made of heavy duty iron and its anti-slip coating is made of sturdy PVC. Strong enough to hold 55lbs or more when properly installed.
- 【FUNCTIONALITY】Our hook can be used on various bed ladders such as Bunk Bed Ladder, Loft Bed Ladder, Rv Bunk Ladder, Library Ladder, Dorm Bed Ladder, Camper Bunk Ladder, etc.
- 【EASY TO INSTALL】To install the U-hook, just put the tip of the plastic anchor at the position you marked, and then tighten the screw with screwdriver. Our wall hooks can be flexibly and quickly installed on drywall, wall column and other walls.
- 【YOUR BEST HELPER TO ORGANIZE】Our utility hooks are suitable for heavy/ordinary pendants in your warehouses, garages, shed, basement, shed, shop, kitchen, bathroom or other home scenes, so that you can have a cleaner space.
- Humanized Design - the bar bracket is designed with L shape, easy to install, retain mattress on its platform, for keeping the mattress from sliding. Perfect solution for a sliding Mattress, no more having to adjust my mattress daily.
- High Quality - The black metal mattress retainer bar bracket made of heavy-duty carbon steel, durable and not easy to break. The surface is sprayed with black paint to prevent rust and corrosion resistance. Our mattress slip stopper is 3mm thick. Our brackets are molded in one piece, unlike other non-slip mattress brackets that are welded together and break easily.
- No More Sliding - Are you tired of having to push your mattress back into place every day? KOXHERO mattress retainer perfectly works for keeping the mattress from sliding.
- Easy for installation - Equipped with mounting screws, just screw the provided nails into the pre-drilled holes. Drill smaller holes in the wooden bed frame first, then use a screwdriver or drill to screw the provided nails into the drilled holes.
- Universal - 10(L) x 3.6(H) in, work with most mattresses, ensuring a tight fit. Works on platform beds with a wooden frame, such as split king beds, platform beds, hospital frame, RV mattress, box springs, camper mattress. for home, vacation home. You can choose 2pcs or 4pcs or 6pcs according to your mattress needs. Before purchasing, please check the size and whether it is suitable for mounting with screws.
- Package Contents: 2 Pcs Black Bunk Bed Ladder Hooks with 6 pcs M4*16 mounting screws; Total Size: 1.3" x 0.79"x 2.76" / 34 x 20 x 70mm (L x W x H), inner Clearance: 1 Inch / 25.4mm.
- Premium Material: Our ladder hooks are made of high-quality iron as a whole, which is strong and durable, safe and reliable. The outer coating uses modern PVC dipping process, which is environmentally friendly, pollution-free and rust proof.
- Clever Design: The edges and corners of the product are double-polished, round and smooth, and there is no safety hazard. Simple structure design makes it swivel flexible and easy to match with other furniture
- Multiple Application: For hanging bunk bed ladders on railings, it can also be a great helper for home storage, ideal for hanging various household items or personal items.
- Buy with Confidence: It's a great honor for us that you will choose Bivethoi's products. And if you have any questions about our products, please feel free to contact us, we will provide you with a satisfactory solution within 24 hours.
- COLLAPSIBLE - This ladder is collaps ible, which makes it very easy to carry and store away when not in use.
- LIGHTWEIGHT AND DURABLE ALUMINUM - This ladder is made of lightweight and durable aluminum, making it perfect for any job. With a 300lb maximum weight capacity, this ladder can handle anything you throw at it.
- EASY TO OPERATE - The simple sliding buttons make it easy to extend or collapse the ladder, while the strap and buckle keep it together when collapsed. The ergonomic carry handle makes it easy to transport.
- HOOKS ONTO THE BED - Fo r added stability, the ladder hooks onto the bed. The textured steps provide superior traction, while the rubber feet resist slipping and sliding.
- Bed lift Kits are NOT REPLACEMENT SPRINGS. For new installation - Recreational Vehicles Only. No Foam Mattresses
- Order the correct kit for your CURRENT RV BED. Do not order for a "future" mattress upgrade or adding a pillow topper later
- PARTIAL PLATFORM BEDS - measure the inside compartment dimension BEFORE ORDERING.
- Bed lift Kits require installation. WOODWORKING / MECHANICAL SKILLS NECESSARY
- BLK-QUEEN Bed lift kits include mounting hardware, wood blocks and 2 - 20" x 80 lb. gas springs for installing both sides of the RV bed.
- Mattress Sliding Issue Solved: Are you tired of dealing with a sliding mattress at night? Say goodbye to adjusting your mattress every morning with the metal mattress retainer bar that prevents mattress movement.
- Steel Material: Constructed from thick premium steel with black paint finish, this mattress slide stopper is rust resistant, fade resistant, non deformable, and safe and reliable use, ensuring it can be reused repeatedly.
- Scratch Prevention: The polished head screws protect your mattress from scratches, ensuring that your mattress remains undamaged and giving you peace of mind during use.
- Easy Installation: Each metal mattress stabilizer comes with 4 screws for simple installation. Just thread the screws through the mounting holes and use an electric screwdriver to secure the frame to the wooden bed frame, ensuring to confirm the size before purchase.
- Wide Application: The anti slip mattress gripper is suitable for adjusting beds, RV beds, wooden beds, and other bed frames, making it suitable for use in homes, hotels, and more.
- 🌟 Parameter of 23 inch Gas Struts:Extended Length( hole to hole): 23", Compressed Length( hole to hole): 13.55", Force: 100Lb/298N per shock. Package include 2 struts. Fit for Lid weighing between 80-110 pounds!
- 🌟 Warm Tips: 100LB/445N per shock. If you feel it too cumbersome to close the lid and need a lot of flexibility in the mounting position, you may consider trying this 23 inch 100lb gas struts with L-Type mounting brackets.
- 🌟 Most Commonly Used: Dukuge 23 inch 100 pound gas spring for heavy duty RV bed lids, engine cover, floor hatch door, engine compartment lid, camper bed storage box and Other DIY Custom Project. Note: This 23 inch 100lb gas spring has super hardness, do not press it by hand during installation!
- 🌟 Why Choose Us: 23 inch 100lb gas shock have gone through more than 30 testing procedures, 18,000 times of compression test, fearless of high temperature and cold. Give you a reliable using experience.
- 🌟 Dukuge Promise: Dukuge 23 inch gas strut lift support comes with 18 months product support - If you have any questions before or after your purchase, you can come to us at any time to let us know, and we will provide professional service for you within 12 hours!
- ❤️[Mattress Stoppers To Prevent Sliding] The mattress retainer bar for adjustable bed effectively hold mattress in place on bed frame and keep mattress topper from sliding. Non slip mattress gripper build up a safe and cozy comfortable sleeping environment for your family.
- ❤️[Upgrade Design] The non slip mattress gaskets for bed frame designed with two circular steel plates, each with four screw holes, ensuring a snug fit with the bed board for optimal slip resistance. Furthermore, our mattress stabilizer guardrail boasts increased height and width, more effectively mattress secure to bed frame and stop mattress from sliding.
- ❤️[High Quality Material] Mattress slide stopper is made of high quality solid metal, the surface of mattress gasket is treated with anti-oxidation, sturdy durable and no rust.
- ❤️[Easy Installation] There are two ways to install metal mattress stabilizers: ① Stick the double sided tape to the retainer round steel piece and then stick the other side to the bed frame. Advantage: No need to drill holes, No damage to the bed frame. ② Fix the fixer to the bed frame with screws. Advantage: Best anti-slip effect, More secure.
- ❤️[Wide Applicability] Mattress anti slip brackets applicable to most bed frames, such as leather beds, upholstered beds, adjustable bed frame, King/Queen/Platform Bed, RV bed mattress, metel/wooden bed frame ect.
- 🌈【Product Overview】2 Pack 74604-01A Truck Bed Tailgate Extender Hardware, No Drill Bracket Mounting Kit.
- 🌈【Compatible Brand】Replacement mounting brackets kit for AMP Research BedXtenders.
- 🌈【Fit Model】74604-01A No Drill Bracket Mounting Kit works with Bed Xtender Max, Sport and Moto.
- 🌈【Product Function】Some specific models will require these kits for a proper and secure installation, while some will assist applications with tonneau covers and shells.
- 🌈【Premium Meteral】Traditional steel construction with black powder coat resists scratches, chips, and corrosion.
- ✅20 inch Gas Strut 150lb - Extended Length A (Center-to-Center):19.7 inch(437mm), Compressed Length B (Center-to-Center): 11.8 inch(300mm), Force 150lb Per Strut, Force 300lb Per Pair!, 2 Struts Per Pair;
- ✅Gas Struts for RV Bed - Package contents: 2 * struts, 4 * L brackets, 4 * nuts, 1 * Installation Instruction. This gas spring as a DIY product, please install and use it together with the accessories in the package, if the accessories are missing after receipt, please contact ARANA immediately;
- ✅Gas Struts 20 inch - hydraulic gas struts only fits 130-165lb doors or lids, please read the product picture description carefully for measurement and weighing before purchase;
- ✅RV Bed Lift Kit 20" 150LB – ARANA 20” 150lb gas struts are bolt-on end fitting style, not quick release style! Item couldn’t be compressed before installing, you need to install them on your lid weighs between 130-165lbs at first.
- ✅About installation & support - once you need any installation guide, welcome to message us for in-time help; if there are brackets damaged or product defects, UNFIT ISSUE or part missing, 18 months replacement support will be provided if let ARANA know!
Last update on 2024-06-22 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
RECALL NOTIFICATION CA#10243-1 – RETURN FORM
Please complete this form indicating Recall Notification CA#10243-1 has been performed in accordance with this Recall. E-mail completed form to recalls@tripleerv.com
Inspection Only
Inspection & Bracket Replaced
Customer Name: «Owner_Name»
Serial # «VIN»
Coach Serial #«Serial»
Address (if different)_________________________________________
__________________________________________________________
Date Recall Completed _______________________________________
Signature of Customer: ______________________________________
Brad Wall
Customer Service / Warranty Manager
**************************************************************************************************************
1 2 3
4 5 6
7 8 9
·
·
·
·
·
·
·
SOP10111
TRIPLEE
Department: 17
People Required: 1
Time to Complete: 00:18:00
Date Created: 3-31-23
Date Revised: Rev#:
RECREATIONAL VEHICLES
Repair Recall for QAAR 10243R1
W24RTB Ratcheting Bed Stay Created by Initial: GK Verified: BH Page1 of1
• WARNER ••
Tools needed
11/32″ box wrench
#2 Robertson X 3″ driver bit
Cordless driver
Metal Putty Knife
Contact Adhesive
Repair kit
Ratcheting Bed Stay
B066575 Driver side
and/or
B065688 Passenger side
Velcro coins (124-8253
4ea per bed stay)
Open bed lid and remove the four
8-32 nuts from the machine screws
to disconnect from the bed lid.
Remove the
cargo liner off
and remove the
bracket.
Remove bedding
and mattress from
the bed being
worked on.
Open the rear garage compartment door and locate the double
holes in the underside of the bed frame.
Replace the bed stay
with the correct version,
with the notch to the
bottom and the teeth
pointing up.
Adhere the cargo liner
over the bottom bracket
with the contact
adhesive.
Use the metal putty
knife to remove the
Velcro coins covering
the machine screw
heads on the side
being repaired.
Using a #2 Robertson (Square) driver bit
remove the two screws from the bed stay
bracket.
Use the Velcro coins
124-8253 to cover the
machine screw heads.
1 3
2
notch
teeth
Passenger side
B065688
Driver side
B066575
TRIPLEE
RECREATIONAL VEHICLES
SOP10110
Inspection Recall for QAAR10243R1
W24RTB Ratcheting Bed Stay
Open both bed lids to locate the ratcheting bed stay and inspect the bed stay focusing on the ratcheting mechanism.
Department: 17
People Required: 1
Time to Complete: 00:06:00
Date Created: 3-31-23
Date Revised: Rev#:
Created by Initial: GK Verified: BH
Page 2 of 1
The notch should be on the bottom with the ‘teeth’ pointing up.
If correct, no further action is required
If notch is on the top with the teeth pointing down a corrective
action is required.
Contact Leisure Travel Vans Customer Service/Warranty for further
instructions: 1-877-992-9906 or recalls@tripleerv.com
**************************************************************************************************************
LEISURE
TRAVEL VANS
Triple E Recreational Vehicles
A Division of Triple E Canada Ltd.
P: 204 325 4361
F: -204 325 5241
301 Roblin Blvd .
P.O. Box 1230
Winkl er, Man ito ba CA
R6W 4C4
U.S. Ma il ing:
P.O. Box 68
Walhall a, ND 58282
LEI SU REVA NS .COM
TRIPLEERV.COM
IMPORTANT SAFETY RECALL
«Owner Name»
«Address 1 »
«Address2»
«Address3 », «Prov» «Postal Code»
“This notice applies to your vehicle, «Unit»
VIN #«VIN»
Coach Serial #«Serial»
Triple E Recreational Vehicles Recall CA#l0243-1
May 4, 2023
NHTSA #23V279
This notice is sent to you in accordance with the requirements of the National
Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has decided
that a defect exists in certain 2020, 2021, 2022 & 2023 Wonder W24RTB
motorhomes manufactured between January 10, 2020 and December 23, 2022
Description of Defect:
The bed stay bracket(s) may have been installed incorrectly with the “teeth”
pointing down, causing the locking mechanism to engage temporarily. If jarred it
may become disengaged and fall due to the weight of the bed lid and mattress,
causing a risk of injury to the upper body.
To Have This Modification Performed:
You have the option to perform the inspection. Follow SOPl0l 10 included in this
mailing to do an inspection of the bed stay brackets. If the bracket(s) are mounted
correctly, provide a picture, and sign the enclosed form.
If the bracket(s) are installed incorrectly, new bracket(s) will be required. Please
take a picture and email to recalls@tripleerv.com. Contact your closest Triple E
RV dealer or RV service center. Your selling dealer or a RV service center will
perform the recall repair at no charge to you. The time needed to perform the recall
is approximately 20 minutes for replacement and 10 minutes for inspection only. If
you choose to have this Recall performed by a service center other than your dealer,
prior authorization is required. When the inspection or replacement of the brackets
have been completed sign the enclosed return form and email to
recalls@tripleerv.com.
1 of2
If you had this repair performed before you received this letter, you may be
eligible to receive reimbursement for the cost of obtaining a pre-notification
remedy of the problem associated with this recall.
For more information contact Triple ERV/Leisure Travel Vans at 1-877-992-
9906 Customer Service/ Warranty department or by e-mail
recalls@tripleerv.com in the subject line “Recall CA#l0243-1”.
What if you are a Lessor?
Federal law requires that you forward a copy of this safety recall notice to the
lessee within ten working days.
If you no longer own this vehicle, please complete the return form stating “No
Longer Own this Vehicle” or provide the new owners contact information and
submitting to Customer Service at recalls@tripleerv.com
For U.S. Residents
If Triple E Recreational Vehicles fails or is unable to remedy this potential defect
without charge, you may submit a written complaint to the Administrator,
National Highway Traffic Safety Administration, 1200 New Jersey Ave. SE,
Washington, DC 20590 or call the toll free Vehicle Safety Hotline at 1-888-327-
4236; (TTY: 1-800-424-9153) or go to http://www.safercar.gov
We regret the inconvenience this Recall may cause you but want you to have
complete satisfaction with your Leisure Travel Vans product. Thank you for your
anticipated assistance and please do not hesitate to contact us should you require
additional information.
Sincerely,
Brad Wall
Customer Service / Warranty Manager
BW/wcw
Enclosure
1 – SOPIOl 10 & SOPl0l 11 (Standard Operating Procedure)
2 of2
**************************************************************************************************************
LEISURE
TRAVEL VANS
Triple E Recreational Vehicles
A Division of Triple E Canada Ltd.
P: 204 325 4361
F: 204 325 5241
301 Roblin Bl vd .
P.O. Box 1230
Winkl er, Manitoba CA
R6W 4C4
U.S. Mai li ng:
P.O. Box 68
Wa lha ll a, ND 58282
LE I SUR EVA NS .CO M
TRIPLEER V.COM
IMPORTANT SAFETY RECALL
«Dealer»
“This notice applies to this vehicle, «ProductLine»
VIN #« Vin»
Coach #«UNIT CoachID»
April 24, 2023
Triple E Recreational Vehicles Recall CA#l0243-1 NHTSA #23V279
This notice is sent to you in accordance with the requirements of the National
Traffic & Motor Vehicle Safety Act. Triple E Recreational Vehicles has
decided that a defect exists in certain 2020, 2021, 2022 & 2023 Wonder
W24RTB motorhomes manufactured between January 10, 2020 and December
23,2022
Description of Defect:
The bed stay bracket(s) may have been installed incorrectly with the “teeth”
pointing down, causing the locking mechanism to engage temporarily. If jarred
it may become disengaged and fall due to the weight of the bed lid and
mattress, causing a risk of injury to the upper body.
To Have This Modification Performed:
We request your assistance to have this Safety issue corrected. Follow the
SOPl0l 10 & SOPl0l 11 included in this mailing to do an inspection and / or
replacement of the bed stay brackets. The necessary parts should be ordered
through the Customer Service / Warranty Dept. at recalls@tripleerv.com.
For reimbursement submit a warranty application for,
Labour to perform this Recall: 0.1 hr./ unit – inspection
Labour to perform this Recall: 0.3 hr./unit – replacement
1 of2
For more information contact Triple ERV/Leisure Travel Vans at 1-877-
992-9906 Customer Service/ Warranty department or by e-mail
recalls@tripleerv.com in the subject line “Recall CA#l0243-1”.
Thank you for your anticipated assistance and please do not hesitate to contact
us should you require additional information.
Sincerely,
Brad Wall
Customer Service I Warranty Manager
BW/wcw
Enclosure
1 – SOPl0l 10 & SOPl0l 11 (Standard Operating Procedure)
2 of2
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-279
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Triple E Recreational Vehicles APR 24, 2023 NHTSA Recall No. : 23V-279 Manufacturer Recall No. : CA#10243-1 Manufacturer Information :
Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB
Canada 00 R6W 4C4
Company phone : 204-325-4361
Population :
Number of potentially involved : 153 Estimated percentage with defect : 50 %
Vehicle Alterer Information :
Vehicle 1 : 2020-2023 WONDER W24RTB
Descriptive Information : A RETAIL OWNER COMPLETED A SURVEY INDICATING THAT THE BED STAY BRACKET, USED TO HOLD UP THE BED LID AND MATTRESS TO ACCESS THE CLOTHES CLOSET, HAD NOT ENGAGED CORRECTLY CAUSING THE BED LID TO FALL. UPON FURTHER INHOUSE AUDIT IT WAS NOTICED THAT THE INSTALLER HAD INSTALLED THE INCORRECT BED STAY BRACKET, A RIGHT INSTEAD OF A LEFT BRACKET OR VISE VERSA. THE BED STAY BRACKETS HAVE A RIGHT & A LEFT. AS OF JANUARY/2023 THE INSTALLER HAS BEEN INFORMED OF THE ERROR IN IDENTIFYING THE CORRECT PAIRING (LEFT & RIGHT).
2020 W24RTB – 30
2021 W24RTB – 62
2022 W24RTB – 44
2023 W24RTB – 17
Production Dates : JAN 10, 2020 – DEC 23, 2022
Description of Defect :
Description of the Defect : AN INCORRECT BED STAY BRACKET, USED TO HOLD THE BED LID AND MATTRESS UP FOR ACCESS TO THE CLOTHES CLOSET, HAD BEEN INSTALLED ON THE BED LID. THE NOTCHED LOCKING MECHANISM WAS INSTALLED WITH THE TEETH FACING DOWNWARD INTO THE CLOSET AREA, INSTEAD OF FACING UPWARD TOWARDS THE BED LID.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : AN INCORECTLY INSTALLED BED STAY BRACKET MAY FALL, DUE TO THE WEIGHT OF THE BED LID AND MATTRESS, ON THE UPPER BODY CAUSING INJURY. Description of the Cause : THE INSTALLER WAS NOT MADE AWARE THAT THE BED STAY BRACKETS Part 573 Safety Recall Report 23V-279 Page 2 Identification of Any Warning
that can Occur : ARE IN PAIRS ( A LEFT & A RIGHT). AND INSTALLED A RIGHT BRACKET INSTEAD OF A LEFT BRACKET OR WAS USING ONLY LEFT BRACKETS OR ONLY RIGHT BRACKETS FOR THE INSTALLATION PROCESS.
THE BED STAY BRACKET MAY ENGAGE TEMPORARILY BUT IF JARRED WILL BECOME DISENGAGED AND FALL. THE BRACKET TEETH WILL BE FACING IN THE DOWN POSITION INSTEAD OF THE UP POSITION FOR LOCKING. Involved Components : Component Name : BED ADJUST HEADREST MECHANISM
Component Description : BED ADJUST HEADREST MECHANISM Component Part Number : 130-0383 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
ON FEBRUARY 11/2023 A RETAIL OWNER COMPLETED A SURVEY INDICATING THE BED STAY BRACKET HAD MALFUNCTIONED AND FALLIN ONTO THE HEAD AND SHOULDERS OF HIS WIFE. WHEN ASKED TO PROVIDE PICTURES OF THE BED STAY BRACKET, IT WAS NOTICED THAT THE INCORRECT BRACKET WAS INSTALLED. THE BRACKET WAS INSTALLED WITH THE TEETH OR LOCKING MECHANISM IN THE DOWN POSITION AND NOT IN THE UP POSITION FOR LOCKING. AN INHOUSE AUDIT ON MARCH 29/2023 WAS PERFORMED AND NOTED THAT THE BRACKETS ARE PURCHASED IN PAIRS, THE INSTALLER WAS NOT MADE AWARE OF THIS AND MAY HAVE INSTALLED A LEFT BRACKET WHEN IT SHOULD HAVE A RIGHT BRACKET AND VISE VERSA. THE WONDER W24RTB, HAS A CLOSET UNDER EACH TWIN BED – PASSENGER & DRIVER SIDE, TWO BRACKETS ARE REQUIRED, THE INSTALLER MAY HAVE INSTALLED TWO RIGHT BRACKETS OR TWO LEFT BRACKETS. AT THIS TIME IT IS UNKNOWN. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-279 Page 3 Description of Remedy :
Description of Remedy Program : DEALERS WITH INVENTORY WILL BE SENT A LETTER AND REQUESTED
TO DO A VISUAL CHECK OF THE INSTALLATION OF THE BED STAY BRACKET. IF THE BRACKET IS INCORRECT, A NEW BRACKET & SOP (STANDARD OPERATING PROCEDURE) WILL BE PROVIDED AT NO CHARGE. THE DEALER WILL CLAIM REIMBURSEMENT ON A WARRANTY APPLICATION FORM. RETAIL OWNERS WILL BE SENT A LETTER AND REQUESTED TO DO A VISUAL CHECK OF THE INSTALLATION OF THE BED STAY BRACKET. IF IT IS NOTICED THAT THE BRACKET IS IN THE INCORRECT POSITION (TEETH IN THE DOWNWARD POSITION) A NEW BRACKET WILL BE REQUIRED AND PROVIDED TO THE RETAIL OWNER AT NO CHARGE. RETAIL OWNERS WILL BE ADVISED TO CONTACT THEIR SELLING DEALER OR AN RV SERVICE CENTER TO HAVE INSTALLED. THE RV SERVICE CENTER OR RETAIL OWNER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RETAIL OWNER OR SERVICING CENTER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : THE BED STAY BRACKET WILL BE INSTALLED CORRECTLY IF THE TEETH ARE FACING UPWARD TOWARDS THE BED LID AND WILL STAY LOCKED WHEN ENGAGED.
ON MARCH 29/2023 THE PROCESS WAS CORRECTED BY INFORMING THE INSTALLER THE BRACKETS COME IN A PAIR (LEFT & RIGHT), WHICH BRACKET SHOULD BE INSTALLED ON THE CORRECT BED LID, THE POSITION OF THE BRACKET WHEN INSTALLED. THE SOP (STANDARD OPERATING PROCEDURES) TO BE UPDATED TO REFLECT THIS INFORMATION. Recall Schedule :
Description of Recall Schedule : NOTIFICATION TO DEALERS IS EXPECTED TO OCCUR LATE APRIL/2023.
NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR LATE APRIL/2023.
Planned Dealer Notification Date : APR 26, 2023 – MAY 01, 2023
Planned Owner Notification Date : APR 26, 2023 – MAY 02, 2023 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-279
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : Address :
Country : Company Phone :
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-279
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Triple E Recreational Vehicles APR 25, 2023 NHTSA Recall No. : 23V-279 Manufacturer Recall No. : CA#10243-1 Manufacturer Information :
Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB
Canada 00 R6W 4C4
Company phone : 204-325-4361
Population :
Number of potentially involved : 153 Estimated percentage with defect : 50 %
Vehicle Alterer Information :
Vehicle 1 : 2020-2023 WONDER W24RTB
Descriptive Information : A RETAIL OWNER COMPLETED A SURVEY INDICATING THAT THE BED STAY BRACKET, USED TO HOLD UP THE BED LID AND MATTRESS TO ACCESS THE CLOTHES CLOSET, HAD NOT ENGAGED CORRECTLY CAUSING THE BED LID TO FALL. UPON FURTHER INHOUSE AUDIT IT WAS NOTICED THAT THE INSTALLER HAD INSTALLED THE INCORRECT BED STAY BRACKET, A RIGHT INSTEAD OF A LEFT BRACKET OR VISE VERSA. THE BED STAY BRACKETS HAVE A RIGHT & A LEFT. AS OF MARCH 29/2023 THE INSTALLER HAS BEEN INFORMED OF THE ERROR IN IDENTIFYING THE CORRECT PAIRING (LEFT & RIGHT).
2020 W24RTB – 30
2021 W24RTB – 62
2022 W24RTB – 44
2023 W24RTB – 17
Production Dates : JAN 10, 2020 – DEC 23, 2022
Description of Defect :
Description of the Defect : AN INCORRECT BED STAY BRACKET, USED TO HOLD THE BED LID AND MATTRESS UP FOR ACCESS TO THE CLOTHES CLOSET, HAD BEEN INSTALLED ON THE BED LID. THE NOTCHED LOCKING MECHANISM WAS INSTALLED WITH THE TEETH FACING DOWNWARD INTO THE CLOSET AREA, INSTEAD OF FACING UPWARD TOWARDS THE BED LID.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : AN INCORECTLY INSTALLED BED STAY BRACKET MAY FALL, DUE TO THE WEIGHT OF THE BED LID AND MATTRESS, ON THE UPPER BODY CAUSING INJURY. Description of the Cause : THE INSTALLER WAS NOT MADE AWARE THAT THE BED STAY BRACKETS Part 573 Safety Recall Report 23V-279 Page 2 Identification of Any Warning
that can Occur : ARE IN PAIRS ( A LEFT & A RIGHT) AND INSTALLED A RIGHT BRACKET INSTEAD OF A LEFT BRACKET OR WAS USING ONLY LEFT BRACKETS OR ONLY RIGHT BRACKETS FOR THE INSTALLATION PROCESS.
THE BED STAY BRACKET MAY ENGAGE TEMPORARILY BUT IF JARRED WILL BECOME DISENGAGED AND FALL. THE BRACKET TEETH WILL BE FACING IN THE DOWN POSITION INSTEAD OF THE UP POSITION FOR LOCKING. Involved Components : Component Name : BED ADJUST HEADREST MECHANISM
Component Description : BED ADJUST HEADREST MECHANISM Component Part Number : 130-0383 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
ON FEBRUARY 11/2023 A RETAIL OWNER COMPLETED A SURVEY INDICATING THE BED STAY BRACKET HAD MALFUNCTIONED AND FALLIN ONTO THE HEAD AND SHOULDERS OF HIS WIFE. WHEN ASKED TO PROVIDE PICTURES OF THE BED STAY BRACKET, IT WAS NOTICED THAT THE INCORRECT BRACKET WAS INSTALLED. THE BRACKET WAS INSTALLED WITH THE TEETH OR LOCKING MECHANISM IN THE DOWN POSITION AND NOT IN THE UP POSITION FOR LOCKING. AN INHOUSE AUDIT ON MARCH 29/2023 WAS PERFORMED AND NOTED THAT THE BRACKETS ARE PURCHASED IN PAIRS, THE INSTALLER WAS NOT MADE AWARE OF THIS AND MAY HAVE INSTALLED A LEFT BRACKET WHEN IT SHOULD HAVE A RIGHT BRACKET AND VISE VERSA. THE WONDER W24RTB, HAS A CLOSET UNDER EACH TWIN BED – PASSENGER & DRIVER SIDE, TWO BRACKETS ARE REQUIRED, THE INSTALLER MAY HAVE INSTALLED TWO RIGHT BRACKETS OR TWO LEFT BRACKETS. AT THIS TIME IT IS UNKNOWN. NO DEATHS OR INJURIES HAVE BEEN REPORTED. NO WARRANTY CLAIMS, FIELD OR SERVICE REPORTS HAVE BEEN MADE. IT WAS DECIDED ON APR 12/2023 TO INITIATE A RECALL. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-279 Page 3 Description of Remedy :
Description of Remedy Program : DEALERS WITH INVENTORY WILL BE SENT A LETTER AND REQUESTED
TO DO A VISUAL CHECK OF THE INSTALLATION OF THE BED STAY BRACKET. IF THE BRACKET IS INCORRECT, A NEW BRACKET & SOP (STANDARD OPERATING PROCEDURE) WILL BE PROVIDED AT NO CHARGE. THE DEALER WILL CLAIM REIMBURSEMENT ON A WARRANTY APPLICATION FORM. RETAIL OWNERS WILL BE SENT A LETTER AND REQUESTED TO DO A VISUAL CHECK OF THE INSTALLATION OF THE BED STAY BRACKET. IF IT IS NOTICED THAT THE BRACKET IS IN THE INCORRECT POSITION (TEETH IN THE DOWNWARD POSITION) A NEW BRACKET WILL BE REQUIRED AND PROVIDED TO THE RETAIL OWNER AT NO CHARGE. RETAIL OWNERS WILL BE ADVISED TO CONTACT THEIR SELLING DEALER OR AN RV SERVICE CENTER TO HAVE INSTALLED. THE RV SERVICE CENTER OR RETAIL OWNER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RETAIL OWNER OR SERVICING CENTER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : THE BED STAY BRACKET WILL BE INSTALLED CORRECTLY IF THE TEETH ARE FACING UPWARD TOWARDS THE BED LID AND WILL STAY LOCKED WHEN ENGAGED.
ON MARCH 29/2023 THE PROCESS WAS CORRECTED BY INFORMING THE INSTALLER THE BRACKETS COME IN A PAIR (LEFT & RIGHT), WHICH BRACKET SHOULD BE INSTALLED ON THE CORRECT BED LID, THE POSITION OF THE BRACKET WHEN INSTALLED. THE SOP (STANDARD OPERATING PROCEDURES) TO BE UPDATED TO REFLECT THIS INFORMATION. Recall Schedule :
Description of Recall Schedule : NOTIFICATION TO DEALERS IS EXPECTED TO OCCUR LATE APRIL/2023.
NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR LATE APRIL/2023.
Planned Dealer Notification Date : APR 26, 2023 – MAY 01, 2023
Planned Owner Notification Date : APR 26, 2023 – MAY 02, 2023 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-279
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : Address :
Country : Company Phone :
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-279
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Triple E Recreational Vehicles APR 26, 2023 NHTSA Recall No. : 23V-279 Manufacturer Recall No. : CA#10243-1 Manufacturer Information :
Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB
Canada 00 R6W 4C4
Company phone : 204-325-4361
Population :
Number of potentially involved : 154 Estimated percentage with defect : 50 %
Vehicle Alterer Information :
Vehicle 1 : 2020-2023 WONDER W24RTB
Descriptive Information : A RETAIL OWNER COMPLETED A SURVEY INDICATING THAT THE BED STAY BRACKET, USED TO HOLD UP THE BED LID AND MATTRESS TO ACCESS THE CLOTHES CLOSET, HAD NOT ENGAGED CORRECTLY CAUSING THE BED LID TO FALL. UPON FURTHER INHOUSE AUDIT IT WAS NOTICED THAT THE INSTALLER HAD INSTALLED THE INCORRECT BED STAY BRACKET, A RIGHT INSTEAD OF A LEFT BRACKET OR VISE VERSA. THE BED STAY BRACKETS HAVE A RIGHT & A LEFT. AS OF MARCH 29/2023 THE INSTALLER HAS BEEN INFORMED OF THE ERROR IN IDENTIFYING THE CORRECT PAIRING (LEFT & RIGHT).
2020 W24RTB – 30
2021 W24RTB – 62
2022 W24RTB – 44
2023 W24RTB – 17
Production Dates : JAN 10, 2020 – DEC 23, 2022
Description of Defect :
Description of the Defect : AN INCORRECT BED STAY BRACKET, USED TO HOLD THE BED LID AND MATTRESS UP FOR ACCESS TO THE CLOTHES CLOSET, HAD BEEN INSTALLED ON THE BED LID. THE NOTCHED LOCKING MECHANISM WAS INSTALLED WITH THE TEETH FACING DOWNWARD INTO THE CLOSET AREA, INSTEAD OF FACING UPWARD TOWARDS THE BED LID.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : AN INCORECTLY INSTALLED BED STAY BRACKET MAY FALL, DUE TO THE WEIGHT OF THE BED LID AND MATTRESS, ON THE UPPER BODY CAUSING INJURY. Description of the Cause : THE INSTALLER WAS NOT MADE AWARE THAT THE BED STAY BRACKETS Part 573 Safety Recall Report 23V-279 Page 2 Identification of Any Warning
that can Occur : ARE IN PAIRS ( A LEFT & A RIGHT) AND INSTALLED A RIGHT BRACKET INSTEAD OF A LEFT BRACKET OR WAS USING ONLY LEFT BRACKETS OR ONLY RIGHT BRACKETS FOR THE INSTALLATION PROCESS.
THE BED STAY BRACKET MAY ENGAGE TEMPORARILY BUT IF JARRED WILL BECOME DISENGAGED AND FALL. THE BRACKET TEETH WILL BE FACING IN THE DOWN POSITION INSTEAD OF THE UP POSITION FOR LOCKING. Involved Components : Component Name : BED ADJUST HEADREST MECHANISM
Component Description : BED ADJUST HEADREST MECHANISM Component Part Number : 130-0383 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
ON FEBRUARY 11/2023 A RETAIL OWNER COMPLETED A SURVEY INDICATING THE BED STAY BRACKET HAD MALFUNCTIONED AND FALLIN ONTO THE HEAD AND SHOULDERS OF HIS WIFE. WHEN ASKED TO PROVIDE PICTURES OF THE BED STAY BRACKET, IT WAS NOTICED THAT THE INCORRECT BRACKET WAS INSTALLED. THE BRACKET WAS INSTALLED WITH THE TEETH OR LOCKING MECHANISM IN THE DOWN POSITION AND NOT IN THE UP POSITION FOR LOCKING. AN INHOUSE AUDIT ON MARCH 29/2023 WAS PERFORMED AND NOTED THAT THE BRACKETS ARE PURCHASED IN PAIRS, THE INSTALLER WAS NOT MADE AWARE OF THIS AND MAY HAVE INSTALLED A LEFT BRACKET WHEN IT SHOULD HAVE A RIGHT BRACKET AND VISE VERSA. THE WONDER W24RTB, HAS A CLOSET UNDER EACH TWIN BED – PASSENGER & DRIVER SIDE, TWO BRACKETS ARE REQUIRED, THE INSTALLER MAY HAVE INSTALLED TWO RIGHT BRACKETS OR TWO LEFT BRACKETS. AT THIS TIME IT IS UNKNOWN. NO DEATHS OR INJURIES HAVE BEEN REPORTED. NO WARRANTY CLAIMS, FIELD OR SERVICE REPORTS HAVE BEEN MADE. IT WAS DECIDED ON APR 12/2023 TO INITIATE A RECALL. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-279 Page 3 Description of Remedy :
Description of Remedy Program : DEALERS WITH INVENTORY WILL BE SENT A LETTER AND REQUESTED
TO DO A VISUAL CHECK OF THE INSTALLATION OF THE BED STAY BRACKET. IF THE BRACKET IS INCORRECT, A NEW BRACKET & SOP (STANDARD OPERATING PROCEDURE) WILL BE PROVIDED AT NO CHARGE. THE DEALER WILL CLAIM REIMBURSEMENT ON A WARRANTY APPLICATION FORM. RETAIL OWNERS WILL BE SENT A LETTER AND REQUESTED TO DO A VISUAL CHECK OF THE INSTALLATION OF THE BED STAY BRACKET. IF IT IS NOTICED THAT THE BRACKET IS IN THE INCORRECT POSITION (TEETH IN THE DOWNWARD POSITION) A NEW BRACKET WILL BE REQUIRED AND PROVIDED TO THE RETAIL OWNER AT NO CHARGE. RETAIL OWNERS WILL BE ADVISED TO CONTACT THEIR SELLING DEALER OR AN RV SERVICE CENTER TO HAVE INSTALLED. THE RV SERVICE CENTER OR RETAIL OWNER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RETAIL OWNER OR SERVICING CENTER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : THE BED STAY BRACKET WILL BE INSTALLED CORRECTLY IF THE TEETH ARE FACING UPWARD TOWARDS THE BED LID AND WILL STAY LOCKED WHEN ENGAGED.
ON MARCH 29/2023 THE PROCESS WAS CORRECTED BY INFORMING THE INSTALLER THE BRACKETS COME IN A PAIR (LEFT & RIGHT), WHICH BRACKET SHOULD BE INSTALLED ON THE CORRECT BED LID, THE POSITION OF THE BRACKET WHEN INSTALLED. THE SOP (STANDARD OPERATING PROCEDURES) TO BE UPDATED TO REFLECT THIS INFORMATION. Recall Schedule :
Description of Recall Schedule : NOTIFICATION TO DEALERS IS EXPECTED TO OCCUR LATE APRIL/2023.
NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR LATE APRIL/2023.
Planned Dealer Notification Date : APR 26, 2023 – MAY 01, 2023
Planned Owner Notification Date : APR 26, 2023 – MAY 02, 2023 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-279
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : Address :
Country : Company Phone :
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-279
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Triple E Recreational Vehicles APR 19, 2023 NHTSA Recall No. : 23V-279 Manufacturer Recall No. : CA#10243-1 Manufacturer Information :
Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB
Canada 00 R6W 4C4
Company phone : 204-325-4361
Population :
Number of potentially involved : 238 Estimated percentage with defect : 75 %
Vehicle Alterer Information :
Vehicle 1 : 2020-2023 WONDER W24RTB
Descriptive Information : A RETAIL OWNER COMPLETED A SURVEY INDICATING THAT THE BED STAY BRACKET, USED TO HOLD UP THE BED LID AND MATTRESS TO ACCESS THE CLOTHES CLOSET, HAD NOT ENGAGED CORRECTLY CAUSING THE BED LID TO FALL. UPON FURTHER INHOUSE AUDIT IT WAS NOTICED THAT THE INSTALLER HAD INSTALLED THE INCORRECT BED STAY BRACKET, A RIGHT INSTEAD OF A LEFT BRACKET OR VISE VERSA. THE BED STAY BRACKETS HAVE A RIGHT & A LEFT. AS OF JANUARY/2023 THE INSTALLER HAS BEEN INFORMED OF THE ERROR IN IDENTIFYING THE CORRECT PAIRING (LEFT & RIGHT).
2020 W24RTB –
2021 W24RTB –
2022 W24RTB –
2023 W24RTB –
Production Dates : JAN 10, 2020 – DEC 23, 2022
Description of Defect :
Description of the Defect : AN INCORRECT BED STAY BRACKET, USED TO HOLD THE BED LID AND MATTRESS UP FOR ACCESS TO THE CLOTHES CLOSET, HAD BEEN INSTALLED ON THE BED LID. THE NOTCHED LOCKING MECHANISM WAS INSTALLED WITH THE TEETH FACING DOWNWARD INTO THE CLOSET AREA, INSTEAD OF FACING UPWARD TOWARDS THE BED LID.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : AN INCORECTLY INSTALLED BED STAY BRACKET MAY FALL, DUE TO THE WEIGHT OF THE BED LID AND MATTRESS, ON THE UPPER BODY CAUSING INJURY. Description of the Cause : THE INSTALLER WAS NOT MADE AWARE THAT THE BED STAY BRACKETS Part 573 Safety Recall Report 23V-279 Page 2 Identification of Any Warning
that can Occur : ARE IN PAIRS ( A LEFT & A RIGHT). AND INSTALLED A RIGHT BRACKET INSTEAD OF A LEFT BRACKET OR WAS USING ONLY LEFT BRACKETS OR ONLY RIGHT BRACKETS FOR THE INSTALLATION PROCESS.
THE BED STAY BRACKET MAY ENGAGE TEMPORARILY BUT IF JARRED WILL BECOME DISENGAGED AND FALL. THE BRACKET TEETH WILL BE FACING IN THE DOWN POSITION INSTEAD OF THE UP POSITION FOR LOCKING. Involved Components : Component Name : BED ADJUST HEADREST MECHANISM
Component Description : BED ADJUST HEADREST MECHANISM Component Part Number : 130-0383 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
ON FEBRUARY 11/2023 A RETAIL OWNER COMPLETED A SURVEY INDICATING THE BED STAY BRACKET HAD MALFUNCTIONED AND FALLIN ONTO THE HEAD AND SHOULDERS OF HIS WIFE. WHEN ASKED TO PROVIDE PICTURES OF THE BED STAY BRACKET, IT WAS NOTICED THAT THE INCORRECT BRACKET WAS INSTALLED. THE BRACKET WAS INSTALLED WITH THE TEETH OR LOCKING MECHANISM IN THE DOWN POSITION AND NOT IN THE UP POSITION FOR LOCKING. AN INHOUSE AUDIT ON MARCH 29/2023 WAS PERFORMED AND NOTED THAT THE BRACKETS ARE PURCHASED IN PAIRS, THE INSTALLER WAS NOT MADE AWARE OF THIS AND MAY HAVE INSTALLED A LEFT BRACKET WHEN IT SHOULD HAVE A RIGHT BRACKET AND VISE VERSA. THE WONDER W24RTB, HAS A CLOSET UNDER EACH TWIN BED – PASSENGER & DRIVER SIDE, TWO BRACKETS ARE REQUIRED, THE INSTALLER MAY HAVE INSTALLED TWO RIGHT BRACKETS OR TWO LEFT BRACKETS. AT THIS TIME IT IS UNKNOWN. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-279 Page 3 Description of Remedy :
Description of Remedy Program : DEALERS WITH INVENTORY WILL BE SENT A LETTER AND REQUESTED
TO DO A VISUAL CHECK OF THE INSTALLATION OF THE BED STAY BRACKET. IF THE BRACKET IS INCORRECT, A NEW BRACKET & SOP (STANDARD OPERATING PROCEDURE) WILL BE PROVIDED AT NO CHARGE. THE DEALER WILL CLAIM REIMBURSEMENT ON A WARRANTY APPLICATION FORM. RETAIL OWNERS WILL BE SENT A LETTER AND REQUESTED TO DO A VISUAL CHECK OF THE INSTALLATION OF THE BED STAY BRACKET. IF IT IS NOTICED THAT THE BRACKET IS IN THE INCORRECT POSITION (TEETH IN THE DOWNWARD POSITION) A NEW BRACKET WILL BE REQUIRED AND PROVIDED TO THE RETAIL OWNER AT NO CHARGE. RETAIL OWNERS WILL BE ADVISED TO CONTACT THEIR SELLING DEALER OR AN RV SERVICE CENTER TO HAVE INSTALLED. THE RV SERVICE CENTER OR RETAIL OWNER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RETAIL OWNER OR SERVICING CENTER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : THE BED STAY BRACKET WILL BE INSTALLED CORRECTLY IF THE TEETH ARE FACING UPWARD TOWARDS THE BED LID AND WILL STAY LOCKED WHEN ENGAGED.
ON MARCH 29/2023 THE PROCESS WAS CORRECTED BY INFORMING THE INSTALLER THE BRACKETS COME IN A PAIR (LEFT & RIGHT), WHICH BRACKET SHOULD BE INSTALLED ON THE CORRECT BED LID, THE POSITION OF THE BRACKET WHEN INSTALLED. THE SOP (STANDARD OPERATING PROCEDURES) TO BE UPDATED TO REFLECT THIS INFORMATION. Recall Schedule :
Description of Recall Schedule : NOTIFICATION TO DEALERS IS EXPECTED TO OCCUR LATE APRIL/2023.
NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR LATE APRIL/2023.
Planned Dealer Notification Date : APR 26, 2023 – MAY 01, 2023
Planned Owner Notification Date : APR 26, 2023 – MAY 02, 2023 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-279
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : Address :
Country : Company Phone :
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-279
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Triple E Recreational Vehicles APR 24, 2023 NHTSA Recall No. : 23V-279 Manufacturer Recall No. : CA#10243-1 Manufacturer Information :
Manufacturer Name : Triple E Recreational Vehicles Address : PO Box 1230 Winkler MB
Canada 00 R6W 4C4
Company phone : 204-325-4361
Population :
Number of potentially involved : 153 Estimated percentage with defect : 50 %
Vehicle Alterer Information :
Vehicle 1 : 2020-2023 WONDER W24RTB
Descriptive Information : A RETAIL OWNER COMPLETED A SURVEY INDICATING THAT THE BED STAY BRACKET, USED TO HOLD UP THE BED LID AND MATTRESS TO ACCESS THE CLOTHES CLOSET, HAD NOT ENGAGED CORRECTLY CAUSING THE BED LID TO FALL. UPON FURTHER INHOUSE AUDIT IT WAS NOTICED THAT THE INSTALLER HAD INSTALLED THE INCORRECT BED STAY BRACKET, A RIGHT INSTEAD OF A LEFT BRACKET OR VISE VERSA. THE BED STAY BRACKETS HAVE A RIGHT & A LEFT. AS OF JANUARY/2023 THE INSTALLER HAS BEEN INFORMED OF THE ERROR IN IDENTIFYING THE CORRECT PAIRING (LEFT & RIGHT).
2020 W24RTB – 30
2021 W24RTB – 62
2022 W24RTB – 44
2023 W24RTB – 17
Production Dates : JAN 10, 2020 – DEC 23, 2022
Description of Defect :
Description of the Defect : AN INCORRECT BED STAY BRACKET, USED TO HOLD THE BED LID AND MATTRESS UP FOR ACCESS TO THE CLOTHES CLOSET, HAD BEEN INSTALLED ON THE BED LID. THE NOTCHED LOCKING MECHANISM WAS INSTALLED WITH THE TEETH FACING DOWNWARD INTO THE CLOSET AREA, INSTEAD OF FACING UPWARD TOWARDS THE BED LID.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : AN INCORECTLY INSTALLED BED STAY BRACKET MAY FALL, DUE TO THE WEIGHT OF THE BED LID AND MATTRESS, ON THE UPPER BODY CAUSING INJURY. Description of the Cause : THE INSTALLER WAS NOT MADE AWARE THAT THE BED STAY BRACKETS Part 573 Safety Recall Report 23V-279 Page 2 Identification of Any Warning
that can Occur : ARE IN PAIRS ( A LEFT & A RIGHT). AND INSTALLED A RIGHT BRACKET INSTEAD OF A LEFT BRACKET OR WAS USING ONLY LEFT BRACKETS OR ONLY RIGHT BRACKETS FOR THE INSTALLATION PROCESS.
THE BED STAY BRACKET MAY ENGAGE TEMPORARILY BUT IF JARRED WILL BECOME DISENGAGED AND FALL. THE BRACKET TEETH WILL BE FACING IN THE DOWN POSITION INSTEAD OF THE UP POSITION FOR LOCKING. Involved Components : Component Name : BED ADJUST HEADREST MECHANISM
Component Description : BED ADJUST HEADREST MECHANISM Component Part Number : 130-0383 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
ON FEBRUARY 11/2023 A RETAIL OWNER COMPLETED A SURVEY INDICATING THE BED STAY BRACKET HAD MALFUNCTIONED AND FALLIN ONTO THE HEAD AND SHOULDERS OF HIS WIFE. WHEN ASKED TO PROVIDE PICTURES OF THE BED STAY BRACKET, IT WAS NOTICED THAT THE INCORRECT BRACKET WAS INSTALLED. THE BRACKET WAS INSTALLED WITH THE TEETH OR LOCKING MECHANISM IN THE DOWN POSITION AND NOT IN THE UP POSITION FOR LOCKING. AN INHOUSE AUDIT ON MARCH 29/2023 WAS PERFORMED AND NOTED THAT THE BRACKETS ARE PURCHASED IN PAIRS, THE INSTALLER WAS NOT MADE AWARE OF THIS AND MAY HAVE INSTALLED A LEFT BRACKET WHEN IT SHOULD HAVE A RIGHT BRACKET AND VISE VERSA. THE WONDER W24RTB, HAS A CLOSET UNDER EACH TWIN BED – PASSENGER & DRIVER SIDE, TWO BRACKETS ARE REQUIRED, THE INSTALLER MAY HAVE INSTALLED TWO RIGHT BRACKETS OR TWO LEFT BRACKETS. AT THIS TIME IT IS UNKNOWN. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-279 Page 3 Description of Remedy :
Description of Remedy Program : DEALERS WITH INVENTORY WILL BE SENT A LETTER AND REQUESTED
TO DO A VISUAL CHECK OF THE INSTALLATION OF THE BED STAY BRACKET. IF THE BRACKET IS INCORRECT, A NEW BRACKET & SOP (STANDARD OPERATING PROCEDURE) WILL BE PROVIDED AT NO CHARGE. THE DEALER WILL CLAIM REIMBURSEMENT ON A WARRANTY APPLICATION FORM. RETAIL OWNERS WILL BE SENT A LETTER AND REQUESTED TO DO A VISUAL CHECK OF THE INSTALLATION OF THE BED STAY BRACKET. IF IT IS NOTICED THAT THE BRACKET IS IN THE INCORRECT POSITION (TEETH IN THE DOWNWARD POSITION) A NEW BRACKET WILL BE REQUIRED AND PROVIDED TO THE RETAIL OWNER AT NO CHARGE. RETAIL OWNERS WILL BE ADVISED TO CONTACT THEIR SELLING DEALER OR AN RV SERVICE CENTER TO HAVE INSTALLED. THE RV SERVICE CENTER OR RETAIL OWNER WILL BE PAID DIRECTLY BY TRIPLE E RV. A RETAIL OWNER OR SERVICING CENTER WILL BE REIMBURSED FOR COSTS INCURRED FOR REPAIR PRIOR TO THE RECALL NOTIFICATION. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : THE BED STAY BRACKET WILL BE INSTALLED CORRECTLY IF THE TEETH ARE FACING UPWARD TOWARDS THE BED LID AND WILL STAY LOCKED WHEN ENGAGED.
ON MARCH 29/2023 THE PROCESS WAS CORRECTED BY INFORMING THE INSTALLER THE BRACKETS COME IN A PAIR (LEFT & RIGHT), WHICH BRACKET SHOULD BE INSTALLED ON THE CORRECT BED LID, THE POSITION OF THE BRACKET WHEN INSTALLED. THE SOP (STANDARD OPERATING PROCEDURES) TO BE UPDATED TO REFLECT THIS INFORMATION. Recall Schedule :
Description of Recall Schedule : NOTIFICATION TO DEALERS IS EXPECTED TO OCCUR LATE APRIL/2023.
NOTIFICATION TO THE RETAIL OWNERS IS EXPECTED TO OCCUR LATE APRIL/2023.
Planned Dealer Notification Date : APR 26, 2023 – MAY 01, 2023
Planned Owner Notification Date : APR 26, 2023 – MAY 02, 2023 Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or installation in new motor vehicles or new items of motor vehicle equipment: The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-279
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Name : Address :
Country : Company Phone :
* NR – Not Reported
**************************************************************************************************************
**************************************************************************************************************
SEOCONTENT-END