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April 19, 2023 NHTSA CAMPAIGN NUMBER: 23V278000
Incorrect Tire Information on Label/FMVSS 120
Incorrect tire size information can allow an incorrectly sized tire to be installed, increasing the risk of a crash.
NHTSA Campaign Number: 23V278
Manufacturer Heartland Recreational Vehicles, LLC
Components EQUIPMENT
Potential Number of Units Affected 100
Summary
Heartland Recreational Vehicles, LLC (Heartland)) is recalling certain 2023 Big Country and Big Horn fifth wheels. The federal certification label may have incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, ” Wheels and Rims-Other Than Passenger Cars.”
Remedy
Heartland will mail owners replacement certification labels, free of charge. Owner notification letters are expected to be mailed June 17, 2023. Owners may contact Heartland customer service at 1-877-262-8032.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
4/14/23 – Made aware of tire placard issue via warranty service claim.
4/17/23 – Ran scope and verified with units in the yard and online. Found 100 units that were affected.
4/18/23 Corrected system, and fixed units online and in the yard.
4/18/23 – sent to the safety committee.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
HEARTLAND | BIG COUNTRY | 2023 |
HEARTLAND | BIGHORN | 2023 |
3 Associated Documents
Noncompliance Notice 573 Report
RCLRPT-23V278-4741.PDF 215.448KB
Recall Acknowledgement
RCAK-23V278-2859.pdf 692.696KB
Recall 573 Report – 4/21/2023
RCLRPT-23V278-6545.PDF 215.484KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V278&docType=RCL
- Set of 4 New Premium Radial Trailer Tires 225/75R15 10PR, Brand: FREE COUNTRY
- Full cap ply ( nylon overlay cross entire tread area), significant upgrade from most other products on the market have nylon strips on shoulder area only, add the critical safety feature!
- Featured "Scuff Guard" ring on tire wall for better tire side protection
- 8 mm deep tread depth vs 5.6 mm of other cheap competitors, durable and longer mileage life
- Heavy duty 10 ply rated, load range E. Steel belted, speed rating M----up to 81mph.
- Tire only, Rim not included
- Improved tread wear
- Greater heat resistance
- Increased durability
- Fit Type: Vehicle Specific
- Treadlife: N/A
- Season: All Season
- Performance: Highway
- Car Type: Trailer
- Load Range G, 14-Ply Rated, 14-PR
- Treadlife: N/A
- Season: All Season
- Performance: Highway
- Car Type: Trailer
- Load Range D, 8-Ply Rated, 8-PR
- Premium FREE COUNTRY Heavy Duty 10 ply rated, load Range E, 2400LBS capacity!
- FULL nylon cap ply overlay cross entire tread area, significant upgrade from most other products on the market have nylon strips on shoulder area only, add critical safety feature!
- Featured "Scuff Guard" ring on tire wall for better tire side protection
- This tire is designed for the trailer use only, rims are not included.
- Heavy duty 14 Ply rated ALL STEEL tubeless tire, Load Range G, to repalce weaker regular 235/80R16 tires
- All steel contruction, heavy duty 4080lbs capacity, perfect for heavy RV & trailer
- Deep tread of 0.38" provides good road handling, durability and long tread life
- This tire is designed for trailer use only, rims are not included
- All of our tires are brand new, never mounted, and premium quality
- Heavy duty GREMAX 14 Ply rated ALL STEEL tubeless tire, Load Range G, to repalce weaker regular 235/80R16 tires
- All steel contruction, heavy duty 4080lbs capacity, perfect for heavy RV & trailer
- Deep tread of 0.38" provides good road handling, durability and long tread life
- This tire is designed for trailer use only, rims are not included
- All of our tires are brand new, never mounted, and premium quality
- Heavy duty GREMAX14 Ply rated ALL STEEL tubeless tire, Load Range G, to repalce weaker regular 235/80R16 tires
- All steel contruction, heavy duty 4080lbs capacity, perfect for heavy RV & trailer
- Deep tread of 0.38" provides good road handling, durability and long tread life
- This tire is designed for trailer use only, rims are not included
- All of our tires are brand new, never mounted, and premium quality
- 8 mm deep tread depth vs 5.6 mm of other cheap competitors, durable and longer mileage life
- Full nylon cap ply ( nylon overlay cross entire tread area), significant upgrade from most other products on the market have nylon strips on shoulder area only, add the critical safety feature!
- Featured "Scuff Guard" ring on tire wall for better tire side protection
- 10 ply rated, load range E. Rim width: 6".Speed rating M---up to 81mph
- Designed for trailer use only, no rims included
- Treadlife: N/A
- Season: All Season
- Performance: Highway
- Car Type: Trailer
- Load Range E, 10-Ply Rated, 10-PR
Last update on 2024-04-11 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-278 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Heartland Recreational Vehicles, LLC Submission Date : APR 19, 2023 NHTSA Recall No. : 23V-278 Manufacturer Recall No. : TBD Manufacturer Information : Manufacturer Name : Heartland Recreational Vehicles, LLC Address : 1001 All Pro Drive Elkhart IN 46514 Company phone : 8772628032 Population : Number of potentially involved : 100 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Heartland Big Country Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The Federal certification tire placard does not have the correct tire size listed. Production Dates : OCT 05, 2022 – MAR 05, 2023 VIN Range 1 : Begin : 5SFBG4023PE520331 End : 5SFBG4425PE524505 ✔ Not sequential Vehicle 2 : 2023-2023 Heartland Big Horn Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The Federal certification tire placard does not have the correct tire size listed. Production Dates : OCT 19, 2022 – MAR 20, 2023 VIN Range 1 : Begin : 5SFBG3628PE521041 End : 5SFBG4020PE524952 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Fifth Wheels do not conform to 49 CFR Part 567 – Certification and Federal Motor Vehicle Safety Standard 120, Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR Description of the Safety Risk : The owner would not know the correct tire for replacement if the need would Part 573 Safety Recall Report 23V-278 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : arise. This could lead to the incorrect tire and or rim being substituted. This could lead to an increase chance of towing issues and a crash or personal injury. Description of the Cause : The tire placard and fed tags were printed with ST235/80R16G tires and actually have ST255/85R16E tires installed Identification of Any Warning that can Occur : NA Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : Not applicable Address : NA NA NA Country : NR Chronology : 4/14/23 – Made aware of tire placard issue via warranty service claim. 4/17/23 – Ran scope and verified with units in the yard and online. Found 100 units that were affected. 4/18/23 Corrected system, and fixed units online and in the yard. 4/18/23 – sent to the safety committee. Part 573 Safety Recall Report 23V-278 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The manufacturer will send out replacement certification labels. This will be corrected at no expense to the owner. All reimbursements will be covered by Heartland’s general reimbursement plan. How Remedy Component Differs from Recalled Component : The correct tire size listed will be corrected on the new tire placard. As such the tire size will state the tires as ST255/85R16E. Identify How/When Recall Condition was Corrected in Production : We corrected the tire sizing in the system so the VIN tags and tire placard will print properly going forward. Recall Schedule : Description of Recall Schedule : A mailing will begin once approval is received Planned Dealer Notification Date : JUN 17, 2023 – JUN 17, 2023 Planned Owner Notification Date : JUN 17, 2023 – JUN 17, 2023 * NR – Not Reported
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-278 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Heartland Recreational Vehicles, LLC Submission Date : APR 21, 2023 NHTSA Recall No. : 23V-278 Manufacturer Recall No. : TBD Manufacturer Information : Manufacturer Name : Heartland Recreational Vehicles, LLC Address : 1001 All Pro Drive Elkhart IN 46514 Company phone : 8772628032 Population : Number of potentially involved : 100 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Heartland Big Country Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The Federal certification tire placard does not have the correct tire size listed. Production Dates : OCT 05, 2022 – MAR 05, 2023 VIN Range 1 : Begin : 5SFBG4023PE520331 End : 5SFBG4425PE524505 ✔ Not sequential Vehicle 2 : 2023-2023 Heartland Big Horn Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The Federal certification tire placard does not have the correct tire size listed. Production Dates : OCT 19, 2022 – MAR 20, 2023 VIN Range 1 : Begin : 5SFBG3628PE521041 End : 5SFBG4020PE524952 ✔ Not sequential Description of Noncompliance : Description of the Noncompliance : Fifth Wheels do not conform to 49 CFR Part 567 – Certification and Federal Motor Vehicle Safety Standard 120, Tire Selection and Rims for Motor Vehicles Other Than Passenger Cars. FMVSS 1 : 120 – Wheels and rims- other than passenger cars FMVSS 2 : NR Description of the Safety Risk : The owner would not know the correct tire for replacement if the need would Part 573 Safety Recall Report 23V-278 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : arise. This could lead to the incorrect tire and or rim being substituted. This could lead to an increase chance of towing issues and a crash or personal injury. Description of the Cause : The tire placard and fed tags were printed with ST235/80R16G tires and actually have ST255/85R16E tires installed Identification of Any Warning that can Occur : NA Involved Components : Component Name 1 : Federal Certification Labels Component Description : Federal VIN tag and Tire Placard Component Part Number : N/A Supplier Identification : Component Manufacturer Name : Not applicable Address : NA NA NA Country : NR Chronology : 4/14/23 – Made aware of tire placard issue via warranty service claim. 4/17/23 – Ran scope and verified with units in the yard and online. Found 100 units that were affected. 4/18/23 Corrected system, and fixed units online and in the yard. 4/18/23 – sent to the safety committee. Part 573 Safety Recall Report 23V-278 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : The manufacturer will send out replacement certification labels. This will be corrected at no expense to the owner. All reimbursements will be covered by Heartland’s general reimbursement plan. How Remedy Component Differs from Recalled Component : The correct tire size listed will be corrected on the new tire placard. As such the tire size will state the tires as ST255/85R16E. Identify How/When Recall Condition was Corrected in Production : We corrected the tire sizing in the system so the VIN tags and tire placard will print properly going forward. Recall Schedule : Description of Recall Schedule : A mailing will begin once approval is received Planned Dealer Notification Date : JUN 17, 2023 – JUN 17, 2023 Planned Owner Notification Date : JUN 17, 2023 – JUN 17, 2023 * NR – Not Reported
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