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April 7, 2023 NHTSA CAMPAIGN NUMBER: 23V256000
Water Tank Strap May Detach From Vehicle
A water tank strap falling to the ground while in transit can become a road hazard and increase the risk of a crash.
NHTSA Campaign Number: 23V256
Manufacturer Alamo Group Inc.
Components EQUIPMENT
Potential Number of Units Affected 563
Summary
Alamo Group, Inc. (Alamo Group) is recalling certain 2014-2019 Super Products Camel and Mud Dog vehicles. The tie rod could disconnect from the water tank strap, allowing the water tank strap to detach from the top of the vehicle.
Remedy
Dealers will inspect and replace the tank tie rods as necessary, free of charge. Owner notification letters are expected to be mailed June 6, 2023. Owners may contact Super Products customer service at 1-800-837-9711.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
In May 2018, Super Products was notified by a customer that a tank strap tie rod had disengaged from the top of a Mud Dog vehicle, and the water tank strap had fallen down. In July 2019, Super Products received a similar report from a customer for a Camel vehicle. The Mud Dog and the Camel are the only two Super Product models that use this tank tie rod part. Super Products instituted a design change on August 1, 2019, to increase rod penetration and weld size for the tank strap tie rod on both models.
Between January 2020 and June 2022, Super Products learned of 4 more incidents of tank strap tie rod weld failures for the affected vehicle population. The last of these incidents occurred in May 2022 while the Camel vehicle was operating on a public road and the tank strap fell and came into contact with the back window of another vehicle. This caused property damage to the other vehicle, but no accident or injury.
After the May 2022 incident, Super Products conducted metallurgical tests on the tank tie rod and the connected square tabbed washer to confirm the cause as insufficient rod penetration and weld size. Super Products then examined other Camel and Mud Dog vehicles that were manufactured around the same time period as the 6 reported cases.
Super Products examined 129 additional tank tie rods on 32 vehicles. As a result of the investigation, one additional vehicle was identified on which the tank tie rod had been replaced with a threaded rod, but Super Products could not confirm if the original tank tie rod had disengaged before the repair with the threaded rod was made.
Also, through the course of the investigation, Super Products discovered cracked welds on 9 tank tie rods, but none of the rods were disengaged. All 9 cracked tank tie rods were replaced. In October 2022, during the course of the investigation a customer reported another disengaged tank tie rod. On March 31, 2023, Alamo decided to declare a voluntary safety recall to remedy this issue.
12 Affected Products
Vehicles
MAKE | MODEL | YEAR |
SUPER PRODUCTS | CAMEL | 2014-2019 |
SUPER PRODUCTS | MUD DOG | 2014-2019 |
2 Associated Documents
Recall Acknowledgement
RCAK-23V256-9711.pdf 698.242KB
Defect Notice 573 Report
RCLRPT-23V256-5895.PDF 216.25KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V256&docType=RCL
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-256 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Submission Date : Alamo Group Inc. APR 07, 2023 NHTSA Recall No. : 23V-256 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Alamo Group Inc. Address : 1627 East Walnut St Seguin TX 78155 Company phone : (830) 379-1480 Population : Number of potentially involved : 563 Estimated percentage with defect : 30 % Vehicle Information : Vehicle 1 : 2014-2019 Super Products Camel and Mud Dog Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : Power Train : NR Descriptive Information : The recall population has been determined based on examination of manufacturing and quality control processes for certain tank tie rod components in the identified Camel and Mud Dog models above. The vehicles in the recall population differ from other vehicles in that the tank tie rods in the recalled Camel and Mud Dog vehicles do not have sufficient rod penetration or weld size with the tabbed washer that connect the tank tie rod to the water tank strap. Production Dates : APR 08, 2014 – AUG 01, 2019 VIN Range 1 : Begin : 1FVHG3CY9EHEZ2516 End : 1NPCX7EX0LD654610 ✔ Not sequential Description of Defect : Description of the Defect : As a result of insufficient rod penetration and weld size, the tank strap tie rod could disengage from the square tabbed washer which connects the tie rod to the top of the tank water strap. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A tank strap tie rod disengaged from the tabbed washer could lead to the water tank strap falling down from the top of the vehicle while the vehicle is in motion, increasing the risk of a crash. Description of the Cause : The rod penetration through the washer and weld size of the tank tie rod at that attachment point that were received from a vendor were not sufficient to keep the tank tie rod and water tank strap secure. Identification of Any Warning that can Occur : Part 573 Safety Recall Report 23V-256 Page 2 Involved Components : Component Name 1 : Tank tie rods Component Description : Tank tie rods that secure the water tank strap to the side of the water tank. Component Part Number : 0001631,001633,0020053 Supplier Identification : Component Manufacturer Name : Fabri-Tech, Inc. Address : 225 N. Janacek Rd. Brookfield Wisconsin 53045 Country : United States Chronology : In May 2018, Super Products was notified by a customer that a tank strap tie rod had disengaged from the top of a Mud Dog vehicle, and the water tank strap had fallen down. In July 2019, Super Products received a similar report from a customer for a Camel vehicle. The Mud Dog and the Camel are the only two Super Product models that use this tank tie rod part. Super Products instituted a design change on August 1, 2019, to increase rod penetration and weld size for the tank strap tie rod on both models. Between January 2020 and June 2022, Super Products learned of 4 more incidents of tank strap tie rod weld failures for the affected vehicle population. The last of these incidents occurred in May 2022 while the Camel vehicle was operating on a public road and the tank strap fell and came into contact with the back window of another vehicle. This caused property damage to the other vehicle, but no accident or injury. After the May 2022 incident, Super Products conducted metallurgical tests on the tank tie rod and the connected square tabbed washer to confirm the cause as insufficient rod penetration and weld size. Super Products then examined other Camel and Mud Dog vehicles that were manufactured around the same time period as the 6 reported cases. Super Products examined 129 additional tank tie rods on 32 vehicles. As a result of the investigation, one additional vehicle was identified on which the tank tie rod had been replaced with a threaded rod, but Super Products could not confirm if the original tank tie rod had disengaged before the repair with the threaded rod was made. Also, through the course of the investigation, Super Products discovered cracked welds on 9 tank tie rods, but none of the rods were disengaged. All 9 cracked tank tie rods were replaced. In October 2022, during the course of the investigation a customer reported another disengaged tank tie rod. On March 31, 2023, Alamo decided to declare a voluntary safety recall to remedy this issue. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-256 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Super Products will provide dealers with proprietary tool and instructions to examine rod penetration, weld size, and any weld cracks on the tank tie rods and instructions to order new tank tie rods and instructions for their installation if necessary. Affected vehicle owners will be notified by first class mail. Affected vehicle owners will be directed to take the vehicle to an authorized dealer or Super Products rental store to have the remedy performed free of charge. If this condition was identified and remedied on an affected vehicle prior to this campaign, Super Products will reimburse owners who have incurred the cost of such remedy. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : The remedy provides for a process to determine if there is sufficient rod penetration and weld size, and if the rod penetration is not sufficient, instructions on how to order replacement tank tie rods and install such rods. Such installation will include greater rod penetration and a larger weld size than in the recalled component. As of August 1, 2019, Super Products has used a different design with greater rod penetration and weld size for all subsequently manufactured Camel and Mud Dog vehicles. Recall Schedule : Description of Recall Schedule : Super Products will notify all affected owners and dealers of Camel and Mud Dog vehicles by owner letters sent via USPS within 60 days. Planned Dealer Notification Date : JUN 06, 2023 – JUN 06, 2023 Planned Owner Notification Date : JUN 06, 2023 – JUN 06, 2023 * NR – Not Reported
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