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April 13, 2023 NHTSA CAMPAIGN NUMBER: 23V262000
Solar Panel Mounting Hardware May Loosen
Loose hardware can cause the solar panels to detach from the vehicle during transit, increasing the risk of a crash.
NHTSA Campaign Number: 23V262
Manufacturer Forest River, Inc.
Components EQUIPMENT
Potential Number of Units Affected 2,616
Summary
Forest River, Inc. (Forest River) is recalling certain 2021 Forester 2401BSD, FR3 F3A32DSF, Georgetown GTA36K7, 2022-2023 East to West Entrada, 2023 East to West Alta, Coachmen Apex, Brookstone, Chaparral and Chaparral Lite, Forest River Crusader, Sanibel, Shasta Phoenix, Coachmen Spirit, and East to West Tandara vehicles. The solar panel mounting hardware may become loose and pull through the slot in the panel.
Remedy
Dealers will install additional hardware to the existing panel and install a secondary holding bracket, free of charge. Owner notification letters are expected to be mailed May 23, 2023. Owners may contact East to West Alta, Entrada and Tandara customer service at 1-574-264-6664; Coachmen Apex and Spirit customer service at 1-574-825-8205; Coachmen Brookstone, Chaparral, Chaparral Lite, and Shasta Phoenix customer service at 1-574-825-7101; Crusader and Sanibel customer service at 1-574-862-1025; and Georgetown Forester and FR3 customer service at 1-574-206-7600. Forest River’s number for this recall is 51-1607.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
On April 7, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) received a notice of recall 23E027 from Lippert Components.
On April 10-11, 2023, OCC worked with the sales data received from Lippert Components to determine the scope of vehicles.
On April 14, 2023, Forest Rivers Corporate Recall Committee was notified of the equipment recall and OCC filed a 573 report.
23E027 Solar Panel Mounting Hardware May Loosen – WAY Solar Panels
23E027 Solar Panel Mounting Hardware May Loosen – WAY Solar Panels
15 Affected Products
Vehicles
MAKE | MODEL | YEAR |
COACHMEN | APEX | 2023 |
COACHMEN | BROOKSTONE | 2023 |
COACHMEN | CHAPARRAL | 2023 |
COACHMEN | CHAPARRAL LITE | 2023 |
COACHMEN | SPIRIT TRAVEL | 2023 |
EAST TO WEST | ALTA | 2023 |
EAST TO WEST | ENTRADA | 2022-2023 |
EAST TO WEST | TANDARA | 2022 |
FOREST RIVER | FORESTER | 2021 |
FOREST RIVER | FR3 | 2021 |
FOREST RIVER | GEORGETOWN | 2021 |
PRIME TIME | CRUSADER | 2023 |
PRIME TIME | SANIBEL | 2023 |
SHASTA | PHOENIX | 2023 |
3 Associated Documents
Defect Notice 573 Report
RCLRPT-23V262-8540.PDF 221.045KB
Recall Acknowledgement
RCAK-23V262-7829.pdf 688.167KB
Miscellaneous Document – Lippert Recall 23E-027 Customer Notification Letter
RMISC-23V262-3324.pdf 521.96KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V262&docType=RCL
- [Wide Application] 800Wh daily output depends on the 4 hours sunlight availability; suited for applications that require a smaller footprint, making it a favorite for those with RVs, campers, caravan, boat, Green house and more
- [Excellent Performance] 22% High solar cell efficiency; Corrosion-resistant aluminum frame for outdoor use, allowing the panels to last for decades as well as withstand high winds (2400Pa) and snow loads (5400Pa)
- [Multiple Protection] The Renogy Adventurer-Li 30A PWM charge controller is designed for aesthetically clean flush mounting on RV or camper walls; Protection against: overcharging, overload, short-circuit, and reverse polarity
- [Easy Installation] Pre-drilled holes and Plug&Play cables on the back allow for fast mounting, and it supports lithium batteries, lead-acid batteries, gel batteries; 3 pairs of Y branch connectors are newly added to meet your parallel requirements
- [Warranty] 5 year warranty and 24/7 technical support team.
- [Wide Application] 1600Wh daily output depends on the 4 hours sunlight availability.This panel is suited for applications that require a smaller footprint, making it a favorite for those with RVs, campers, caravan, boat, Green house and more.
- [Excellent Performance] 22% High solar cell efficiency. Corrosion-resistant aluminum frame for outdoor use, allowing the panels to last for decades as well as withstand high winds (2400Pa) and snow loads (5400Pa)
- [Multiple Protection] Adventurer 30A PWM Charge Controller is designed to be used with 12V or 24V photovoltaic systems. This advanced negative-ground controller is designed for aesthetically clean flush mounting on RV or camper walls. It can prevent the battery from over charge, over voltage, discharge and short circuit, reversed polarity protection.
- [Easy Installation] Pre-drilled holes and Plug&Play cables on the back allow for fast mounting. And it supports 3 types of batteries:lithium batteries, lead-acid batteries, gel batteries. 3 pairs of Y branch connectors are newly added to meet your parallel requirements.
- [Warranty] 10 year warranty and 24/7 technical support team.
- [Wide Application]: Daily Output 800wh/day under 4 hours full sunshine condition. Perfect for RV, Caravan, Marine, Camper, Electric scooter, Golf Carts, Power wheels, Trolling motor, Tool trailer, Backup power supply for cabin shed home etc.
- [Excellent Performance]: ECO-WORTHY solar panels use high-performance monocrystalline solar cells, which can provide up to 21.5% higher efficiency sufficient light conditions.
- [Durable]: Corrosion-resistant aluminum alloy frame, so that the panel can be used for decades, and can withstand strong wind (2400Pa) and snow load (5400Pa), with a long service life. Ip65 rated junction box provides complete protection.
- [Complete and Easy]: The back of the pre-drilled and plug-and-play cables allow quick installation, the kit can be connected in series (24V) or parallel (12V) if you need. What you will get: 2 pcs 100W mono solar panel + 2 set of Z mounting brackets + 30A solar controller + 1 pair of 16.4ft 10 awg solar cables + 1 pair of 2-in-1 connectors + 1 pair of 4.92ft tray cable.
- [Warranty]: 1 year with 24/7 tech support, if any problems or questions about the product,please feel free to contact us through Amazon or call ECO-WORHTY hotline for a solution.
- 100W solar panel kits ideal for 12v battery charging, designed for RVs, cabins, homes, boats, caravan s, back-up and remote power use.
- This kits include 4pcs Z mounting brackets and 1 pair Red and Black Solar Cable makes it easy to set up. Easy to install with pre-drilled holes on the back of panel for fast mounting and securing.
- With the 30A charge controller with PWM function, it can prevent the battery from over charge, over voltage, discharge and short circuit, reversed polarity protection, battery is fully protected. You can expand your system up to a maximum of 260W 12V system or 520W 24V system.
- Dimensions: 1160*510*35mm (45.6*20*1.37 inch). Weight: 15.84 lbs. Voltage at Pmax (Vmp):23V. Current at Pmax (Imp): 4.3A.
- Withstand high winds (2400Pa) and snow loads (5400Pa), strong tempered glass and aluminum frame for extended outdoor use, allowing the solar panel to last for decades.
- 【Plug and play solar kit 】complete kit includes a 200W solar suitcase, a 20A waterproof Voyager charge controller, and alligator clips. Compatible with multiple kinds of 12V batteries, easily add to your existing system.
- 【Remarkable efficiency】Renogy solar panels using grade A+ monocrystalline solar cells. Advanced smart PWM technology charge controllers ensure charging efficiency and safety.
- 【Foldable design】provide more flexible for outdoor and off-grid use, easy to carry, store and set up.
- 【Safety guarantee】Advanced smart PWM technology charge controller with multiple protections, ensure charging efficiency and safety.
- 【Reailable quality】This kit comes with a premium rugged canvas protective case. Highly weather-resistant backplanes are to last for 25 years. Additionally, we provide a 5-year materials and workmanship warranty.
- 【Efficient Performance】The Starter Kit will produce an average of 500Wh of electricity per day (Based on 5 hours of direct sunlight condition). The Cell Efficiency can reach 22%. The bypass diodes ensure that the panel has an excellent performance in a low-light environment and the TPT back sheet dissipates excess heat to ensure smooth output performance.
- 【Solid Quality】Advanced encapsulation material with multi-layered sheet laminations protects cells from physical damage and distortion, improving cell performance and providing a long service life.
- 【Smart Function】The Wanderer PWM Charge Controller is compatible with four different types of batteries: Sealed, Gel, Flooded, and Lithium batteries. It also features advanced 4-stage charging (bulk, boost, float, and equalization) to ensure your battery is efficiently and safely charged to 100%.
- 【Full System Protection】The Wanderer PWM Charge Controller has a number of built-in protections to safeguard your systems, such as reverse polarity protection, battery overcharging protection, overload protection, and short circuit protection.
- 【Ready to Install】This 100w Solar Panel Kit includes all of the equipment necessary for building a new system. The included cables, Z-brackets, and pre-drilled holes on the back frame of the panel allow fast and secure mounting. With the Wanderer Li 30A PWM Charge Controller, the kit can meet your further power needs by adding more of the same solar panels to expand up to 400W.
- [Complete&Friendly]: Beginner-friendly Solar Kit, including all accessories required for connection. 800Wh daily output depends on the 4 hours sunlight availability. The reasonable matches ensures the sufficient use of solar power and doesn't cause waste. Suitable for RV, camper, trailer, boats, cabins, etc. wherever you need power.
- [Durable and 21% High Conversion Efficiency]:100Watt aluminum frame and tempered glass panel for extended outdoor use, allowing the panels to last for decades.Monocrystallin panel's compact design with the size of 39.8 x 18.1 x 1.3 inch (Height, Length and width). The IP65 waterproof panel can also withstand high winds (2400Pa) and snow loads (5400Pa).
- [Long Life]:ECO-Worthy lithium iron phosphate battery (LiFePO4) can be recharged 4000~15000 times in a deep cycle to achieve a longer cycle life. More than 10 times higher than lead-acid batteries (generally only 300-400 cycles can be charged).
- [Efficient and Powerful]:With 600W Pure Sine Wave Power Inverter, Get 600W continuous DC to AC power and 1200W peak surge during load start-up. The inverter's conversion efficiency exceeds 92%, effectively reducing conversion losses and providing pure sine wave power.
- 【Ideal Output】The ideal daily output power is about 3.2 KWH (depending on the availability of sunlight). The kit can meet most of your power needs, and is very suitable for ships, sheds, homes, workshops, etc.
- 【Bifacial solar panels】Bifacial solar panels are designed with a transparent back of 12BB solar cells, the back panel uses composite materials, the light transmittance up to 91.5%, the conversion rate of 23%, the power generation is 858Wh per day under ideal conditions, compared to traditional solar panels, the power can up to 33%.
- 【99% Efficient MPPT & 95% Conversion Efficiency】 Maximum Power Point Tracking technology with a high tracking efficiency of up to 99% and 98% peak conversion efficiency, 40% more than traditional PWM, making full use of battery power without waste.
- 【Package includes&warranty】 4PCS Bifacial 195W solar panel+1PC 60A MPPT charging controller+1 pair of 16ft 12AWG extended solar cables and connectors+3 pairs of Y branches with connectors+4 sets of Z brackets+1 pair of tray cables.
- 【Stay Connected】Easily monitor by your phone. The BT-02 Bluetooth module can be paired with the controller and directly transmit the real-time monitored solar panel, battery, load and other data to the mobile phone. Bluetooth 5.0 technology, signal up to 82 feet.
- 【High Conversion Rate】This 20W solar panel with monocrystalline A+ solar cell has an excellent cell efficiency of 21%-30%. Designed to charge and maintain 12V rechargeable batteries like LiFePO₄, Lithium Ion, AGM, SLA, GEL, EFB, MF, etc. Keep batteries in charged for trailer, tractor, truck, boat, motorcycle, RV, car, lawn mower, water pump, gate opener, electric fence, etc.
- 【Built to Last】 Low-iron tempered glass surface and corrosion-resistant aluminum frame, make this solar panel 100% waterproof and rustproof, and provide the prolonged lifespan up to 25 years. This 12V solar panel can withstand all weather conditions such as sandstorm, strong wind, thunderstorm, blizzard, hail, etc. It can withstand up to 2400Pa wind pressure and 5400Pa snow load.
- 【Smart Charge Controller】The charging efficiency of this upgraded 8A controller is 20%-30% higher than other controllers on the market. Its intelligent three-stage charging design effectively prevents the battery from overcharging, over-voltage and short circuit. It takes no power from the battery. You will clearly know the charging status of the battery through the two indicator lights on the controller.
- 【Easy to Install & Angle Adjustable】- Equipped with a 360 degree angle adjustable mounting bracket. Helps solar panels always have the best angle to face the sun. It’s very easy to install this bracket on the solar panel with pre-drilled mounting holes and needed screws. All cable connections are plug and play.
- 【What You Get】 1 solar panel + 1 charger controller + 1 mounting bracket +1 alligator clips +1 O-rings + 1 set of mounting pieces. We provide one year warranty and lifetime technical support. 7×24 hours After-sales service ensures that your question is answered within one day.
- ★[Excellent performance] This monocrystalline panel is equipped with the latest generation of high-efficiency chips, with an efficiency of 25%, which is higher than most traditional panels on the market, with excellent performance and high-power output.
- ★[Highly durable] The solar modules can withstand high wind-pressure, snow loads and extreme temperatures. The portable solar panel is made of PET laminate, and the surface main board is designed with ip67 waterproof material, which can adapt to various weather environments, protect the individual as well as the safe use of the panel.
- ★[Reliable] Advanced encapsulation material with multi-layered sheet laminations to enhance cell performance and provide a long service life. Design with 6 holes on panel, can be fix on different kinds of surface, better compatibility.
- ★[Flexible] This flexible solar panel is a good choice for curved surfaces of RV, boat,sailboat, yacht,truck, car, coach, cabin, camper , tent , trailer, golf cart or any other irregular surface.
- ★[Service attitude] We are committed to providing the best customer service and bringing the best shopping experience to every customer. If you are not satisfied with any quality or functional issues with our products, please feel free to contact us; we will provide you with a satisfactory solution.
Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-262 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Forest River, Inc. Submission Date : APR 13, 2023 NHTSA Recall No. : 23V-262 Manufacturer Recall No. : 51-1607 Manufacturer Information : Manufacturer Name : Forest River, Inc. Address : 55470 CR 1 P.O. Box 3030 Elkhart IN 46515-3030 Company phone : 1-800-348-7440 Population : Number of potentially involved : 2,616 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2021 Forest River Inc. Forester 2401BSD Class C Motorhome Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : SEP 30, 2021 – SEP 30, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Forest River Inc. FR3 F3A32DSF Class C Motorhome Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : MAY 12, 2021 – MAY 12, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-262 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2021-2021 Forest River Inc. Georgetown GTA36K7 Class A Motorhome Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : MAY 25, 2021 – MAY 25, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2023 Forest River Inc. East to West Entrada Class C Motorhomes Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : AUG 18, 2022 – MAR 31, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2023-2023 Forest River Inc. East to West Alta Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : AUG 19, 2022 – MAR 31, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2023-2023 Forest River Inc. Coachmen Apex Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : AUG 18, 2022 – FEB 22, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-262 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2023-2023 Forest River Inc. Coachmen Brookstone Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : SEP 21, 2022 – MAR 27, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2023-2023 Forest River Inc. Coachmen Chaparral and Chaparral Lite Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : AUG 18, 2022 – APR 10, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2023-2023 Forest River Inc. Crusader Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : AUG 18, 2022 – MAR 29, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2023-2023 Forest River Inc. Sanibel Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : AUG 18, 2022 – FEB 24, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-262 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 11 : 2023-2023 Forest River Inc. Shasta Phoenix Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : AUG 18, 2022 – MAR 30, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2023-2023 Forest River Inc. Coachmen Spirit Travel Trailers Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : AUG 24, 2022 – MAR 02, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2023-2023 Forest River Inc. East to West Tandara Fifth Wheels Vehicle Type : TRAILERS Body Style : OTHER Power Train : NR Descriptive Information : The scope was determined by sales records from Lippert Components provided to OCC. See Attached Spreadsheet Production Dates : DEC 20, 2022 – MAR 30, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : According to Lippert Components recall 23E027: “In transit, the mounting hardware holding the solar panel in place could become loose or pull through slots in the solar panel.” FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : According to Lippert Components recall 23E027: “Solar Panels could separate from the bracket while the RV is in transit.” Additionally, this condition may Part 573 Safety Recall Report 23V-262 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 lead to personal injury or property damage. Description of the Cause : According to Lippert Components recall 23E027: “Contributing causes include: • No Locking fasteners used to attach mounting bracket to solar panel • Slot in Solar Panel and bracket potentially too large when compared to the bolt head size.. • Mounting brackets made of non-tempered aluminum that could allow brackets to bend or tear. Identification of Any Warning that can Occur : According to Lippert Components recall 23E027, “Loosening hardware attaching bracket to panel.” Involved Components : Component Name 1 : Way 195W & 100W Solar Panel hardware only. Component Description : Installation bracket and hardware only solar panels installed on the roof of RV’s Component Part Number : 2022302246 & 2022302299, 2022449915, 2022302362 Supplier Identification : Component Manufacturer Name : Lippert Components Inc Address : PO Box 2888 Elkhart Indiana 46515 Country : United States Chronology : On April 7, 2023, Forest Rivers Office of Corporate Compliance (“OCC”) received a notice of recall 23E027 from Lippert Components. On April 10-11, 2023, OCC worked with the sales data received from Lippert Components to determine the scope of vehicles. On April 14, 2023, Forest Rivers Corporate Recall Committee was notified of the equipment recall and OCC filed a 573 report. Part 573 Safety Recall Report 23V-262 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : Forest River will provide all parts and labor free of charge to Consumers and Dealers. An authorized Forest River Dealer or Service Center will need to perform the remedy. Additional hardware and a bracket will be installed to secure the solar panel. If the solar panel has detached, a replacement solar panel will be installed. What is the Forest River Customer Service Phone Number? East to West Alta, Entrada and Tandara – (574) 264-6664 Coachmen Apex and Spirit – (574) 825-8205 Coachmen Brookstone, Chaparral, Chaparral Lite, and Shasta Phoenix – (574) 825-7101 Crusader and Sanibel – (574) 862-1025 Georgetown Forester and FR3 – (574) 206-7600 If you have already paid for a repair that is within the scope of this defect under recall, you still need to have this recall inspected and/or performed to ensure the correct parts and procedures were utilized. Additionally, you may be eligible for a refund of previously paid repairs. Refunds will only be provided for within the scope of this defect under recall. Please send the service invoice to the following address: Forest River, Inc. Attn: Office of Corporate Compliance PO Box 30 Middlebury, IN 46540 How Remedy Component Differs from Recalled Component : According to Lippert Components recall 23E027: WAY solar panels produced by Delta and under this Recall are silver in color vs. product not under the recall that are black. Remedy hardware components include a secondary holding bracket made from tempered aluminum bracket and mounting screws. This solution provides twelve added screws holding the four added brackets to the RV. Component Name : Way 195W & 100W Solar Panel hardware only. Component Description : Installation bracket and hardware only solar panels installed on the roof of RV’s Component Part Number : 2022302246 & 2022302299, 2022449915, 2022302362 Supplier Name : Lippert Address : Attn: Pamela VanderMel PO Box 2888 Elkhart IN 46515 Company phone : 5743126040 Replacement Component – Any 195W and 100W Solar Panels with a Black Part 573 Safety Recall Report 23V-262 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Chassis are the replacements according to Lippert Components. Identify How/When Recall Condition was Corrected in Production : According to Lippert Components recall 23E027: “All WAY Delta solar panels placed on hold 3.21.2023 and rework was initiated to change out hardware to a tempered aluminum bracket and improved hardware (M6Hex Bolt, M6 Hex Nut, M6 bolt Lock Washer and M6 Flat Washer).” Recall Schedule : Description of Recall Schedule : Forest River has the utmost urgency in our recalls. Forest River will send suspected VIN numbers to our third party vendor that is licensed to pull data on the current owner of the vehicles (as needed) once a formal NHTSA I.D. is provided. Forest River intends on pushing the mailing out as soon as NHTSA provides any correction(s) and an Acknowledgement Letter. Planned Dealer Notification Date : MAY 23, 2023 – MAY 23, 2023 Planned Owner Notification Date : MAY 23, 2023 – MAY 23, 2023 * NR – Not Reported
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Corporate Headquarters I 4100 Edison Lakes Parkway, Mishawaka, IN 46545 I Phone 574.535.1125 IMPORTANT SAFETY RECALL NHTSA Safety Recall: 23E-027 Date: April 6, 2023 VIA EMAIL & UPS DELIVERY OEM CUSTOMER NOTIFICATION This Customer Notification is sent to you in accordance with the requirements of the United States National Traffic and Motor Vehicle Safety Act. REASON FOR THIS RECALL Lippert has conducted a thorough investigation and determined an issue which relates to motor vehicle safety may exist in certain vehicles equipped with the attachment bracket and hardware of specific Solar Panels sold to you by Way Interglobal prior to 12/01/2022 and sold to you by Lippert after 12/01/2022. There is the possibility the hardware and attachment bracket may be insufficient which could allow a unit to detach from the roof of the RV. Our records indicate your company purchased one or more of the involved products sold to you by our acquired company, Way Interglobal, between 08/18/2022 and 11/30/2022 as well as sold by Lippert between 12/07/2022 and 03/25/2023. The involved products sold to you are listed in detail in two spreadsheets included with this notice. If these products are still in your inventory, you must not sell or install these into units. It is a violation of federal law to sell any of the listed products covered by this recall until the defect is remedied. The inspection and/or remedy instructions are enclosed with this letter. WHAT WE WILL DO Lippert will reimburse dealers or mobile repair facilities 0.5 labor to install the additional hardware and bracket onto certain Solar Panels. The instructions for this recall are in process and will be forwarded to you as soon as completed and will include the part number and details of the recall repair kit. WHAT YOU SHOULD DO You or your dealer must complete the installation of the additional hardware and bracket which will be outlined on the repair instructions when completed. Once the repair is complete the dealer should submit a claim for payment of the labor charges to the RV Manufacturer or direct to Lippert. Lippert’s Customer Service department may be reached via email at recall@lci1.com or via phone at 574-538-4514 if there are any questions. Lippert does not require advance contact or a pre-auth be obtained; labor allowance for this repair is 0.5 hours with no parts to be returned. If you are not satisfied, we have done our best to remedy this situation, you may submit a written complaint to: Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590. You may call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153) or go to http://safercar.gov. Federal regulations require that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. We regret any inconvenience this concern may cause you. As we are sure you will appreciate, the safety and quality of our products are of the utmost importance to us. Thank you for your attention and cooperation in this matter. Sincerely, Lippert Components, Inc.
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