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March 23, 2023 NHTSA CAMPAIGN NUMBER: 23V193000
External Fuse Box May Short Circuit
A fuse box that short circuits can cause an unexpected vehicle stall, increasing the risk of a crash.
NHTSA Campaign Number: 23V193
Manufacturer Autocar, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 55
Summary
Autocar, LLC (Autocar) is recalling certain 2020-2022 ACX (Xpeditor) vehicles. The external fuse box may short circuit due to water intrusion.
Remedy
Dealers will mount the external fuse box vertically and install a shield, free of charge. Owner notification letters were mailed on May 18, 2023. Owners may contact Autocar’s customer service at 1-888-218-3611. Autocar’s number for this recall is ACX-2304. This recall is an expansion of previous recall number 22V-437.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
May 2023
SAFETY RECALL ACX-2304
SUBJECT:
Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in certain Xpeditor (ACX) chassis. The external fuse box may short circuit due to water intrusion.
SAFETY RECALL INFORMATION:
This Recall bulletin provides instructions regarding the relocation of the external fuse box and the installation of a debris shield.
VEHICLES AFFECTED:
There are 55, 2019-2022 model year ACX (Xpeditor) chassis manufactured between June 29, 2019, and July 1, 2022, with non-sequential serial numbers in the range of 231350 through 238052. To determine if a vehicle is affected by this Recall, log in to the Autocar Warranty Management System at www.autocartruck.com. From the main menu, select “View Recalls/Service Programs” and look for the Autocar Recall number above. A spreadsheet file will be accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle is affected, select “VIN Profile” from the main menu in the Autocar Warranty Management System. In the “Chassis Number” field, enter the last 6 of the VIN. Once the VIN profile is displayed, scroll down to the “Recall/Service Program Information” section to determine if the Recall is open.
SERVICE RESPONSIBILITY:
Service sites must perform this Recall on affected vehicles at no charge to the owner regardless of vehicle mileage, age, or ownership. If a vehicle affected by this Recall is taken into or is currently in your vehicle inventory, or at your center for service, you must perform this Recall before the vehicle is sold or released to the owner.
REQUIRED PARTS:
(1) S8721024K001 Service Kit
(1) A8721276-001 Debris shield
(1) A8721289-001 Vertical bracket
(1) GZ220010-006 Three hole bracket
(1) S6610010-001 Cab tilt lever
(1) S8721025K001 Hardware kit
(1) 8500181 Flat washer
(5) 978435 Cable tie
(4) FE286225BW01 Locknut
(10) FE410125AW12 Bolt
(1) FE410137AW12 Bolt
(1) GZ040039-001 Wing nut
(1) GZ220044-001 Cable tie mount
(3) 220106-001 Cable tie edge mount
LOCKOUT/TAGOUT PROCEDURES:
CAUTION
Before entering the vehicle or vehicle body, read and follow OSHA regulations concerning entry and working in “CONFINED SPACE” OSHA 1910.146 and “LOCKOUT/TAGOUT” OSHA 1910.147. Follow OSHA regulations while performing any work on the vehicle. The vehicle must be disabled by the following steps before performing any work on the vehicle:
1. Place the transmission in NEUTRAL.
2. Set the parking brake.
3. Shut the engine OFF.
4. Lock cab doors, keep the key in your pocket. Block the wheels before entering the body or performing any work on the vehicle.
5. Turn the battery disconnect switch OFF, if equipped.
6. Completely drain the air from the primary/A system and secondary/B system by opening the drain valves on the air tanks themselves or by using the drain manifold if supplied. When draining the air tanks, do not look into the area where air is draining. Dirt or sludge particles may be expelled in the air stream and can cause eye injury.
7. Place magnetic “DANGER” signs on both cab doors before entering the body or performing any work on the vehicle.
8. Take proper precautions before working under the vehicle. Use ramps approved for the weight of your vehicle, or use floor jacks and stands. Never work under a vehicle supported by jacks alone. Always use jack stands to support the vehicle.
FUSE BOX MOUNTING INSTRUCTIONS
1. Follow all lockout/tagout procedures and verify the battery disconnect switch is in the “OFF” position. If the unit is not equipped with a battery disconnect switch, disconnect the battery cables beginning with the negative cables, followed by the positive cables.
2. Locate the external fuse box on the outboard side of the right upright (see Figure 1).
3. Locate the external fuse box, remove and discard the four mounting fasteners (see Figure 2).
4. Using three FE410125AW12 Bolts, install the A8721289-001 Vertical Bracket (see Figure 3).
5. Install three 220106-001 Cable Tie Edge Mounts onto the Vertical Bracket and four 978435 Cable Ties (see Figure 4).
6. Install four FE410125AW12 Bolts and three FE286225BW01 Locknuts (see Figure 4).
7. Install the GZ220010-006 Three Hole Bracket and two FE410125AW12 Bolts. Install FE286225BW01 Locknut and GZ220044-001 Cable tie mount with 978435 Cable tie and FE410137AW12 Bolt. Route and secure harnesses as illustrated (see Figures 5 and 6).
8. Using four FE410125AW12 Bolts, reinstall the FB3 Fuse Box (see Figure 7)
9. Install the new A8721276-001 Debris Shield, 8500181 Flat Washer and the GZ040039-001 Wing Nut (see Figure 4).
10. Locate the 2.75” Cab Tilt Level, remove and discard (see Figure 8).
11. Install the 1” S6610010-001 Cab Tilt Lever (see Figure 9).
12. Turn on the battery disconnect switch or re-connect the battery cables beginning with the positive connections followed by the negative connections.
13. Installation is complete.
Chronology :
May 23, 2022, Autocar received information regarding a fuse box water intrusion related stall and began investigation. June 6, 2022, Autocar received information regarding a second fuse box water intrusion related stall. June 10, 2022, the stall condition information was presented to Autocar management team, and the decision was made to perform a voluntary safety recall. This was launched as 22V437. September 2022 Autocar personnel identified an additional unit that was not included in 22V437 that could benefit from the recall repair, we performed the repair and began internal research to identify additional units that may have been manufactured under deviation without the suspect part numbers. March 16, 2023, the results of the research were presented to Autocar management team and out of an abundance of caution, Autocar decided to perform a voluntary Safety recall.
ACX-2203 – External Fuse Box May Short Circuit – 2019-2022 Autocar Xpeditor (ACX)
ACX-2203 – External Fuse Box May Short Circuit – 2019-2022 Autocar Xpeditor (ACX)
3 Affected Products
Vehicle
MAKE | MODEL | YEAR |
AUTOCAR | XPEDITOR | 2020-2022 |
10 Associated Documents
Recall Acknowledgement
RCAK-23V193-9088.pdf 645.785KB
Defect Notice 573 Report
RCLRPT-23V193-7871.PDF 215.442KB
Remedy Instructions and TSB
RCRIT-23V193-0886.pdf 1541.765KB
Safety Bulletin
RCSB-23V193-9574.pdf 1541.765KB
Manufacturer Notices(to Dealers,etc) – Distributor
RCMN-23V193-5595.pdf 156.333KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V193-8473.pdf 142.839KB
Manufacturer Reimbursement 2022-2024
Recall Quarterly Report #1, 2023-2
RCLQRT-23V193-5479.PDF 211.127KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V193-4230.PDF 211.367KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V193-0676.PDF 211.458KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V193&docType=RCL
- 【High cost-effective fuse kit】-- The kit includes micro size 50pcs, mini size 160pcs and standard size 90pcs. Three styles of fuses have 11 current specifications (2A /3A / 5A/ 7.5A/ 10A/ 15A/ 20A/ 25A / 30A/ 35A/40A), equipped with a fuse puller.
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Last update on 2024-04-12 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375
General Recall Reimbursement Plan
I. Introduction
Pursuant to 49 U.S.C. 30120(d), 49 C.F.R. Parts 573 and 577, and other applicable requirements, Autocar,
LLC and Autocar Industries, LLC (collectively “Autocar”) hereby provides the National Highway Traffic
Safety Administration (“NHTSA”) its general reimbursement plan for the cost of remedies paid for by
vehicle owners before they are notified of a related safety recall.
As set forth at 49 C.F.R. 573.6(c)(8)(i) and 49 C.F.R 573.13, the following information sets forth Autocar’s
general plan to reimburse owners and purchasers for costs incurred for remedies in advance of notification
of potential safety-related defects or noncompliance.
II. Reimbursement Notification
Autocar’s notice to a vehicle owner in accordance with 49 C.F.R. Part 577 will indicate whether Autocar
is offering a refund. A vehicle owner will be eligible for reimbursement if the owner paid to have service
to remedy the defect or noncompliance prior to a specified ending date.
As set forth at 49 C.F.R 573.13(c)(2), the ending date shall be 10 calendar days after the date on which
Autocar mailed the last of its Part 577 notifications to owners in the United States, unless a specific
reimbursement plan is made available for a particular recall.
Autocar’s notice will instruct owners to seek eligible reimbursement through Autocar’s Service &
Warranties Department, at the following address or otherwise applicable business address:
Autocar LLC
Service & Warranties Department
551 S. Washington Street
Hagerstown, Indiana 47346
Owners will also be instructed that they may contact Autocar by telephone (toll free) at 888-218-3611 or
877-973-3486
NHTSA’s regulations (see 49 C.F.R. 573.13(c)) permit Autocar to identify a beginning date for
reimbursement eligibility. Accordingly, an owner who paid to remedy the defect or noncompliance prior to
the identified beginning date would not be eligible for reimbursement. Autocar puts its owners and
customers first, and therefore, the company has generally has not firmly established such a beginning date
for reimbursement eligibility, and as of the date of this policy, does not presently anticipate changing this
general policy.
Should Autocar determine (as NHTSA permits) that a beginning date is appropriate, Autocar will indicate
that date in the specific reimbursement plan for that particular recall. As permitted by 49 C.F.R. 577.11(e),
Autocar may not include a reimbursement notification when all vehicles are well within the warranty
period, subject to approval by NHTSA.
4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375
III. Costs to be Reimbursed
For vehicles, reimbursement will not be less than the lesser of:
• The amount paid by the owner for the remedy that specifically addressed and was reasonably
necessary to correct the defect or noncompliance that is the subject of the recall; or,
• The costs of the part(s) for the remedy (to be no more than the manufacturer’s list retail price for
authorized part(s)), plus associated labor at local labor rates, miscellaneous fees (such as disposal
of waste), and taxes.
For replacement equipment, reimbursement will be the amount paid by the owner for each replacement
item (limited to the amount of the retail list price of each defective or noncompliant item that was replaced,
plus taxes, where the brand or model purchased by the owner was different than the brand or model that
was subject to the recall). If the item of motor vehicle equipment was repaired, the reimbursement
provisions identified above for vehicles will apply.
As set forth at 49 C.F.R. 573.13(d)(1), costs incurred by the owner within the period during which Autocar’s
original or extended warranty would have provided for a free repair of the defect or noncompliance will not
be eligible for reimbursement.
IV. Entity Authorized to Provide Reimbursement
Autocar will directly reimburse owners, unless a specific reimbursement plan is made available for a
particular recall, and will encourage owners to pursue requests for reimbursement directly through its
Service & Warranties Department to expedite reimbursement, as set forth above in Section II. In whatever
manner the request for reimbursement is made, under this Plan or a specific reimbursement plan, the owner
will be directed to submit the required documentation, upon which reimbursement eligibility will be
determined.
V. Required Documentation
The reimbursement determination will depend upon the information provided by the owner.
As set forth at 49 C.F.R. Part 573.13(d)(4), the owner must submit all of the following information:
• Claimant’s name and mailing address;
• For motor vehicles, the vehicle identification number (or “VIN”), vehicle make, model, and model
year;
• For replacement equipment, a description of such equipment or, for tires, the model and size;
• Identification of the applicable recall (either Autocar’s recall number, or NHTSA’s applicable
recall campaign number);
• Identification of the owner of the recalled vehicle at the time that the pre-notification remedy was
obtained;
4680 Pinson Valley Parkway, Birmingham, AL 35215 Office: 205.920.2499 Fax: 205.341.0375
• An original receipt for the pre-notification remedy that includes a breakdown of the amount for
parts, labor, other costs and taxes, including costs for the replacement item. Where the receipt
covers work other than to address the recall or noncompliance, Autocar may require the claimant
to separately identify costs that are eligible for reimbursement.
• If the remedy was obtained during the warranty period, documentation indicating that the warranty
was not honored or that the warranty repair did not correct the problem related to the recall.
Failure to submit all of the above information may result in denial of the reimbursement request.
VI. Additional Information
The Part 577 required owner notice will provide a toll-free telephone number through which specific
information about the reimbursement plan can be requested from Autocar.
As set forth at 49 C.F.R. 573.6, this general reimbursement plan will be incorporated into notifications by
reference. Information specific to a particular recall also may be incorporated into the Part 573.6
notification.
VII. Response to Requests for Reimbursement
Autocar will act upon requests for reimbursement as follows:
• Autocar will act upon a claim for reimbursement within 60 days of its receipt. If Autocar denies
the claim, Autocar will send a notice to the claimant within 60 days of receipt of the claim that
includes a clear, concise statement of the reasons for the denial.
• If a claim for reimbursement is incomplete when originally submitted, Autocar will advise the
claimant within 60 days of receipt of the claim of the documentation that is needed and offer an
opportunity to resubmit the claim with complete documentation.
Reimbursement shall be in the form of a check from Autocar.
VIII. Miscellaneous
Autocar will make a copy of this plan available to the public, upon request.
As permitted by 49 C.F.R. 573.13(m), Autocar will not reimburse owners for recalls based solely on
noncompliant or defective labels.
As set forth at 49 C.F.R. 573.13(n), reimbursement for a pre-notification remedy will not be provided to an
owner if, in the case of a motor vehicle or replacement equipment other than a tire, it was bought by the
first purchaser more than 15 calendar years before notice is given under 49 U.S.C. 30118(c) or an order is
issued under section 49 U.S.C. 30118(b). In the case of a tire, this period shall be 5 calendar years.
Dated: June 1, 2022
**************************************************************************************************************
Page 1 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
ATTENTION:
Service Managers / Parts Managers.
SUBJECT:
Autocar, LLC has determined that a defect which relates to motor vehicle safety exists in
certain Xpeditor (ACX) chassis. The external fuse box may short circuit due to water intrusion.
SAFETY RECALL INFORMATION:
This Recall bulletin provides instructions regarding the relocation of the external fuse box and
the installation of a debris shield.
VEHICLES AFFECTED:
There are 55, 2019-2022 model year ACX (Xpeditor) chassis manufactured between June 29,
2019, and July 1, 2022, with non-sequential serial numbers in the range of 231350 through
238052. To determine if a vehicle is affected by this Recall, log in to the Autocar Warranty
Management System at www.autocartruck.com. From the main menu, select “View Recalls/
Service Programs” and look for the Autocar Recall number above. A spreadsheet file will be
accessible with the VIN list of affected vehicles. Alternatively, to determine if a single vehicle
is affected, select “VIN Profile” from the main menu in the Autocar Warranty Management
System. In the “Chassis Number” field, enter the last 6 of the VIN. Once the VIN profile is
displayed, scroll down to the “Recall/Service Program Information” section to determine if the
Recall is open.
SERVICE RESPONSIBILITY:
Service sites must perform this Recall on affected vehicles at no charge to the owner
regardless of vehicle mileage, age, or ownership. If a vehicle affected by this Recall is taken
into or is currently in your vehicle inventory, or at your center for service, you must perform this
Recall before the vehicle is sold or released to the owner.
Page 2 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
REQUIRED PARTS:
(1) S8721024K001 Service Kit
(1) A8721276-001 Debris shield
(1) A8721289-001 Vertical bracket
(1) GZ220010-006 Three hole bracket
(1) S6610010-001 Cab tilt lever
(1) S8721025K001 Hardware kit
(1) 8500181 Flat washer
(5) 978435 Cable tie
(4) FE286225BW01 Locknut
(10) FE410125AW12 Bolt
(1) FE410137AW12 Bolt
(1) GZ040039-001 Wing nut
(1) GZ220044-001 Cable tie mount
(3) 220106-001 Cable tie edge mount
TO OBTAIN PARTS:
DO NOT submit a Solutions ticket. Verify that you have authorization from the customer to
perform this work and send an e-mail to: warranty@autocartruck.com.
Include:
1. VIN(s) (or) (last 6 digits of the VIN(s))
2. Attention To Name
3. Ship To Address.
CLAIMS FOR REIMBURSEMENT:
Submit a claim for reimbursement in accordance with Autocar’s Warranty Administration
Manual with the following claim coding information.
CLAIM CODING INFORMATION:
Labor
Operation
Code Number
Time
Allowance
SRT
Description
36401-0-35 1.0 HR External Fuse Box
Page 3 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
SAFETY NOTICES:
Allow the vehicle’s engine and cooling system to cool to ambient temperature before performing
the repair procedure. A hot engine or cooling assembly may cause burns or other personal
injury.
Never rely on the hydraulic pressure to hold the cab in an open position. Always use the safety
pin in the cab tilt lock tube to prevent serious personal injury or death.
To prevent eye injury, always wear eye protection when performing vehicle maintenance, service
or inspection.
Before working on a vehicle, set the parking brake, place the transmission in neutral and block
the wheels. Failure to do so can result in unexpected vehicle movement and can cause serious
personal injury or death.
Page 4 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
Working on CNG/LNG Trucks
If you store or dispense Compressed Natural Gas (CNG) or Liquefied Natural Gas (LNG), or if
you work on CNG or LNG trucks, your location must be fully compliant with applicable codes,
regulations and standards, including National Fire Protection Associate (NFPA) codes, Society
of Automotive Engineers (SAE) standards, American National Standards Institute (ANSI) Natural
Gas Vehicle (NGV) standards, the United States Code of Federal Regulations (CFR) and your
state and local fire and other applicable codes (including, for example, the California Code of
Regulations and the Texas Administrative Code).
Contact your local fire department for guidance and additional compliance information.
Technicians working on Autocar trucks with CNG or LNG engines must be trained in the proper
repair of CNG and LNG trucks and engines and the safe storage and dispensing of CNG and
LNG.
Working on CNG Fuel Systems
CNG fuel systems include a high pressure (3600 psi) system for fuel storage and a low pressure
system (125 psi) for consumption by the engine. Understanding the characteristics of CNG and
how the fuel system works will prevent injury and damage to persons and property.
Attempting to operate or maintain any CNG fuel system without proper training is dangerous.
Complete training and consult instructional bulletins from the CNG system suppliers, such as
Agility Fuel Systems’ Field Service Bulletin, Safely Working on CNG Fuel Systems.
Welding and Hot Work Near CNG and LNG Trucks
Welding, grinding, and other “hot work” can be safely performed on or near a CNG or LNG
vehicle, but certain precautions must be followed. Understand and perform the necessary
precautions provided by the CNG system suppliers, such as Agility Fuel Systems’ Field Service
Bulletin, Welding and Hot Work Precautions Near CNG and LNG Vehicles.
Page 5 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
CNG Cylinders
CNG fuel containers must meet Federal Motor Vehicle Safety Standard (FMVSS) 304
(Compressed Natural Gas Fuel Container Integrity) and/or ANSI/CSA NGV2 (Basic Requirements
for Compressed Natural Gas Vehicle Fuel Containers). Both standards specify a detailed visual
examination every three years.
Truck owners are required to complete all necessary inspections, in accordance with the
applicable standards and other resources, such as the Clean Vehicle Education Foundation and
NGVAmerica’s Compressed Natural Gas (CNG) Container Visual Inspection Advisory.
FMVSS 304 also requires that cylinders not be used after the end of life (EOL) date provided
on the tank label. The EOL date is also displayed in the engine compartment and at the fueling
connection of each truck. If there are any question as to proper decommissioning of a cylinder,
contact the manufacturer, whose name and address is also required to be on the label.
CNG Fuel Container Pressure Relief Devices (PRDs)
PRDs must be properly maintained and positioned for safe operation of a CNG fuel system.
Missing vent caps can allow moisture into PRDs and vent lines, which can freeze and damage
these safety components. Debris which clogs the PRDs and/or vent lines can prevent proper
function.
PRDs must be positioned to vent upward, not outward, from a vehicle.
Ensure that every truck owner completes periodic inspections of the PRDs and vent lines and
systems, in accordance with guidance provided by the system component suppliers.
Alert First Responders to CNG and LNG
In the event of a fire or other emergency, alert first responders to the presence and location
of CNG fuel systems, tanks and dispensers. Ensure that emergency personnel are aware of
proper precautions, such as those provided in Agility’s First Responder Guide: CNG and LNG
Vehicle Fuel Systems.
Page 6 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
LOCKOUT/TAGOUT PROCEDURES:
Before entering the vehicle or vehicle body, read and follow OSHA regulations concerning
entry and working in “CONFINED SPACE” OSHA 1910.146 and “LOCKOUT/TAGOUT” OSHA
1910.147. Follow OSHA regulations while performing any work on the vehicle. The vehicle must
be disabled by the following steps before performing any work on the vehicle:
1. Place the transmission in NEUTRAL.
2. Set the parking brake.
3. Shut the engine OFF.
4. Lock cab doors, keep the key in your pocket. Block the wheels before entering the body or
performing any work on the vehicle.
5. Turn the battery disconnect switch OFF, if equipped.
6. Completely drain the air from the primary/A system and secondary/B system by opening
the drain valves on the air tanks themselves or by using the drain manifold if supplied.
When draining the air tanks, do not look into the area where air is draining. Dirt or sludge
particles may be expelled in the air stream and can cause eye injury.
7. Place magnetic “DANGER” signs on both cab doors before entering the body or performing
any work on the vehicle.
8. Take proper precautions before working under the vehicle. Use ramps approved for the
weight of your vehicle, or use floor jacks and stands. Never work under a vehicle supported
by jacks alone. Always use jack stands to support the vehicle.
Page 7 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
FUSE BOX MOUNTING INSTRUCTIONS
1. Follow all lockout/tagout procedures and verify the battery disconnect switch is in the
“OFF” position. If the unit is not equipped with a battery disconnect switch, disconnect the
battery cables beginning with the negative cables, followed by the positive cables.
2. Locate the external fuse box on the outboard side of the right upright (see Figure 1).
Figure 1
Page 8 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
3. Locate the external fuse box, remove and discard the four mounting fasteners
(see Figure 2).
Figure 2
Page 9 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
4. Using three FE410125AW12 Bolts, install the A8721289-001 Vertical Bracket
(see Figure 3).
Figure 3
Page 10 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
5. Install three 220106-001 Cable Tie Edge Mounts onto the Vertical Bracket and four
978435 Cable Ties (see Figure 4).
6. Install four FE410125AW12 Bolts and three FE286225BW01 Locknuts (see Figure 4).
Figure 4
Page 11 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
7. Install the GZ220010-006 Three Hole Bracket and two FE410125AW12 Bolts. Install
FE286225BW01 Locknut and GZ220044-001 Cable tie mount with 978435 Cable tie and
FE410137AW12 Bolt. Route and secure harnesses as illustrated (see Figures 5 and 6).
Figure 5
Figure 6
Page 12 of 13
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
May 2023
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
8. Using four FE410125AW12 Bolts, reinstall the FB3 Fuse Box (see Figure 7)
9. Install the new A8721276-001 Debris Shield, 8500181 Flat Washer and the GZ040039-001
Wing Nut (see Figure 4).
Figure 7
10. Locate the 2.75” Cab Tilt Level, remove and discard (see Figure 8).
Figure 8
Page 13 of 13
May 2023
SAFETY RECALL BULLETIN
NHTSA RECALL 23V193
AUTOCAR, LLC SAFETY RECALL ACX-2304
Autocar, LLC
4680 Pinson Valley Parkway
Center Point, AL 35215
888-218-3611
11. Install the 1” S6610010-001 Cab Tilt Lever (see Figure 9).
Figure 9
12. Turn on the battery disconnect switch or re-connect the battery cables beginning with the
positive connections followed by the negative connections.
13. Installation is complete.
Note: If you have questions or concerns regarding this Safety Recall, please contact
Autocar technical support at 888-218-3611.
**************************************************************************************************************
ACF 00002 Rev. 000
551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230
IMPORTANT SAFETY RECALL
This notice applies to your vehicle(s) with the
VIN(s) indicated on the enclosed owner response
cards.
Dear Autocar Truck Owner:
AUTOCAR, LLC RECALL ACX-2304
NHTSA RECALL 23V193
May 2023
This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Autocar, LLC has decided that a defect which relates to motor vehicle safety exists in 55, 2020 – 2022 model
year Xpeditor (ACX) chassis. These chassis were manufactured between June 29, 2019, and July 1, 2022, with
non-sequential serial numbers in the range of 231350 through 238052. Our records indicate that your vehicle
was manufactured within this time and may contain the defect described herein.
MODELS
AFFECTED:
Autocar Xpeditor (ACX) MY 2020-2022
COMPONENTS
AFFECTED:
The external fuse box may short circuit due to water intrusion.
SAFETY DEFECTS
AND POTENTIAL
RISKS:
If the external fuse box short circuits the vehicle may stall unexpectedly and not restart,
increasing the risk of property damage, personal injury, or a crash.
REPAIR
REQUIRED:
The external fuse box will be remounted vertically, and a shield attached at no charge.
TIME REQUIRED
FOR THE REPAIR:
The labor time to repair your vehicle is 1.0 hour.
WHAT YOU
SHOULD DO:
To have your vehicle repaired, contact your local authorized Autocar service site or email
warranty@autocartruck.com.
ACF 00002 Rev. 000
551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230
PRIOR REPAIRS: If you have previously paid for repairs relating to this recall you may be entitled to recover
the amount you paid for those repairs. Submit a copy of all documentation supporting your
claim to Autocar at the address set forth below in the “Assistance” section.
NOTICE
REGARDING
LEASED
VEHICLES:
If you are a Lessor (as defined below) of a vehicle that is affected by this notice, you are
obligated under federal law to provide a copy of this Notice to the lessee of such vehicle
within 10 days of your receipt of this Notice. Further, you must maintain a record, which
identifies the lessee(s) to whom you send a copy of this Notice, the date you send the
Notice and the VIN of the vehicle that you have leased to the lessee(s).
For purposes of this Notice, the term “Lessor” means a person or entity that is the
owner, as reflected on the vehicle’s title, of any five or more leased vehicles, as of the
date of this Notice.
OWNER RECALL
RESPONSE
CARD:
The enclosed Owner Recall Response Card identifies your vehicle. Please complete this
postage-paid card and return it to Autocar. If you do not own, have sold or have traded
the vehicle identified on the card, please indicate that on the postage-paid card and return
it to Autocar.
ASSISTANCE: If you need assistance with this recall, call our toll-free numbers below or write to
Autocar at:
Autocar, LLC
Service & Warranty Departments
551 S. Washington St.
Hagerstown, Indiana 47346
888-218-3611 (Toll Free)
877-973-3486 (Toll Free)
You may also submit a complaint to:
Administrator
National Highway Traffic Safety Administration
1200 New Jersey Avenue SE
Washington, DC 20590
or call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 800-424-9153); or go
to http://www.safercar.gov.
We regret any inconvenience this recall may cause, but we hope you recognize Autocar’s concern for your
safety and satisfaction with your vehicle.
Sincerely,
AUTOCAR, LLC
**************************************************************************************************************
ACF 00002 Rev. 000
551 South Washington Street, Hagerstown, IN 47346 Office: 765.489.5499 Fax: 765.489.5230
IMPORTANT SAFETY RECALL
AUTOCAR, LLC SAFETY RECALL ACX-2304
NHTSA RECALL NO. 23V193
May 2023
TO: U.S. Distributors
Dealer Principals, Service Managers, Warranty Managers, Parts Managers
This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Autocar, LLC has decided that a defect which relates to motor vehicle safety exists in 55, 2020 – 2022 model
year Xpeditor (ACX) chassis. These chassis were manufactured between June 29, 2019, and July 1, 2022, with
non-sequential serial numbers in the range of 231350 through 238052. Accordingly, a recall to address this issue
is being initiated effective May 18, 2023.
MODELS
AFFECTED:
Autocar Xpeditor (ACX) MY 2020-2022
COMPONENTS
AFFECTED:
The external fuse box may short circuit due to water intrusion.
SAFETY
DEFECTS AND
POTENTIAL
RISKS:
If the external fuse box short circuits the vehicle may stall unexpectedly and not
restart, increasing the risk of property damage, personal injury, or a crash.
REPAIR
REQUIRED:
REPAIR
AVAILABLE:
REMINDER:
The external fuse box will be remounted vertically, and a shield attached to
match current production at no charge to the owner.
VIN profiles in the Autocar Warranty System will be updated to show the open recall on
May 18, 2023, and a spreadsheet of the affected VINs will be available in the Warranty
system.
It is a violation of Federal law to sell or lease a vehicle covered by this recall notice
unless the recall remedy has been completed. Substantial civil penalties apply to
violations of this law.
If you have any questions or concerns, please contact the Autocar Warranty Department
at warranty@autocartruck.com.
Sincerely,
AUTOCAR, LLC
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-193
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Autocar, LLC MAR 23, 2023 NHTSA Recall No. : 23V-193 Manufacturer Recall No. : ACX-2304 Manufacturer Information :
Manufacturer Name : Autocar, LLC
Address : 551 S WASHINGTON STREET HAGERSTOWN IN 47346
Company phone : 7654895499
Population :
Number of potentially involved : 55 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2020-2022 Autocar ACX (Xpeditor) Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : NR
Descriptive Information : All 2019-2022 model year Autocar Xpeditor (ACX) units manufactured with a horizontally mounted external fuse box are included.
Production Dates : JUN 29, 2019 – JUL 01, 2022 VIN Range 1 : Begin : 5VCACDAF2LC231350 End : 5VCACRAF7NC238052 ✔ Not sequential Description of Defect :
Description of the Defect : The external fuse box may short circuit due to water intrusion.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the external fuse box short circuits the vehicle may stall unexpectedly and not restart, increasing the risk of property damage, personal injury, or a crash.
Description of the Cause : The external fuse box was mounted horizontally allowing water to enter.
Identification of Any Warning
that can Occur :
None
Involved Components : Part 573 Safety Recall Report 23V-193 Page 2 Component Name 1 : Autocar Fuse Box Component Description : Autocar Fuse Box Component Part Number : A8721253-001 Component Name 2 : Autocar Fuse Box Component Description : Autocar Fuse Box Component Part Number : A8721246-001 Component Name 3 : Autocar Fuse Box Component Description : Autocar Fuse Box Component Part Number : A8721236-001 Supplier Identification : Component Manufacturer
Name : Autocar LLC Address : 551 S Washington St
Hagerstown Indiana 47346
Country : United States Chronology :
May 23, 2022, Autocar received information regarding a fuse box water intrusion related stall and began investigation. June 6, 2022, Autocar received information regarding a second fuse box water intrusion related stall. June 10, 2022, the stall condition information was presented to Autocar management team, and the decision was made to perform a voluntary safety recall. This was launched as 22V437. September 2022 Autocar personnel identified an additional unit that was not included in 22V437 that could benefit from the recall repair, we performed the repair and began internal research to identify additional units that may have been manufactured under deviation without the suspect part numbers. March 16, 2023, the results of the research were presented to Autocar management team and out of an abundance of caution, Autocar decided to perform a voluntary Safety recall. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-193
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Autocar will voluntarily initiate an owner notification and recall of all
affected vehicles. Autocar will distribute to owners of affected vehicles an Owner Notification Letter, which will describe the defect and provide instructions for scheduling the inspection/repair of the vehicle at no cost to the vehicle’s owner. The owner letter will instruct vehicle owners who have paid to have this condition remedied prior to this campaign to seek reimbursement pursuant to Autocar’s General Reimbursement Plan, on file with the agency pursuant to 49 C.F.R. 573.6(c)(8)(i) and 49 C.F.R 573.13. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : The external fuse box will be remounted vertically, and a shield attached to match current production.
The external fuse box was remounted vertically, a shield was added during a production change November 2021. Recall Schedule :
Description of Recall Schedule : Owner and dealer notification will begin May 18, 2023, and end May 19,
2023.
Planned Dealer Notification Date : MAY 18, 2023 – MAY 19, 2023
Planned Owner Notification Date : MAY 18, 2023 – MAY 19, 2023
* NR – Not Reported
SEOCONTENT-END