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February 22, 2023 NHTSA CAMPAIGN NUMBER: 23V110000
Power loss will shut down electric motors, causing a loss of drive power and increasing the risk of a crash.
NHTSA Campaign Number: 23V110
Manufacturer Lucid USA, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 637
Summary
Lucid USA, Inc. (Lucid) is recalling certain 2022-2023 Air vehicles. The electrically activated contact switches that transfer energy to the drive motors, may unexpectedly open, cutting off power to the electric motors.
Remedy
Lucid Service Centers will update the vehicle software and replace the contactor switches, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact Lucid customer service at 1-888-995-8243. Lucid’s number for this recall is SR-23-01-0.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Technical Instructions
Safety Recall SR-23-01-0
Contactor Replacement
Model: Air
Year: 2022 / 2023
Market: USA / CAN
Rev 1
Release Date: 04/18/2023
Concern
Perform Safety Recall SR-23-01-0 Contactor Replacement
Cause
Safety Recall SR-23-01-0 (Please choose one of the following):
- Vehicle contactor analysis resulted in contactors requiring replacement
- Vehicle contactor analysis resulted in confirmed good contactors
Correction
Current Vehicle Contactor Status (Choose one of the following):
- SW Update Required
- In Analysis
- Contactors NOK
- Contactors OK
Use the correction that best reflects the actions taken (Choose one of the following):
- Vehicle software updated to version #.#.##, completed contactor cycle test, and contactors NOK. Removed and replaced contactors.
- Vehicle software updated to version #.#.##, completed contactor cycle test, and contactors OK. No further action required.
- Completed the contactor cycle test and contactors NOK. Removed and replaced contactors.
- Completed the contactor cycle test and contactors OK. No further action required.
- Contactors NOK. Removed and replaced contactors.
- Contactors OK. No further action required.
Removed Contactor Serial Numbers
Positive:
Negative:
New Contactor Installed Serial Numbers
Positive:
Negative:
Chronology :
Lucid began investigating this issue in May 2022, following a loss of motive power in a vehicle brought to a Lucid Service Center. Through Sept. 2022, Lucid investigated 14 contactor openings. Lucid’s Product Safety Working Group was briefed on Oct. 14. At that time, testing a vehicle for the spring force issue required manually observing the contactor closing signature during startup. A double-dip closing signature indicates a risk of contactor opening, though many contactors with double-dip signatures have no unexpected openings.
Fewer than 1% of vehicles manufactured prior to the clean point experienced an unexpected contactor opening. Displays, power steering, and power brakes remain available following contactor opening, and the vehicle can coast and should restart after a shutdown. On Nov. 3, Lucid briefed NHTSA on this issue and Lucid’s plan to develop software to permit telemetric screening of vehicles based on current signature. The software update was sent to customer vehicles starting Dec. 16, and Lucid analyzed contactor closing data in its customer fleet through Jan. 2023. Lucid briefed NHTSA of its progress in early Jan. and early Feb. 2023. After analyzing the fleet data, Lucid determined 232 customer vehicles exhibited double-dip signatures at least 5% of the time, which provides a greater than 99.999% confidence interval for capturing affected contactors.
As of Feb. 22, owners of 533 vehicles had not updated their software. Approximately 27 of these were expected to require contactor replacement. The Lucid Product Safety Executive Council (PSEC) determined on Feb. 14 that an unreasonable risk to safety exists in vehicles with double-dip current signatures at least 5% of the time, and that Lucid would recall these vehicles and replace the contactors. Lucid filed this report with NHTSA on Feb. 22. After discussions between Lucid and NHTSA, Lucid’s PSEC determined on Mar. 22 to amend this report to increase the number potentially involved to 637.
This chronology for Amendment 2 to the Defect Information Report for NHTSA ID 23V110 incorporates by reference the information previously submitted and adds the following. During the higher temperatures of May to August, 2023, Lucid identified three Lucid-owned and one customer-owned vehicle that had passed the initial one-time screening process, then later suffered a contactor failure. Thereafter, Lucid implemented additional screening of all vehicles with contactors prior to the factory clean point, using a rolling 100-cycle contactor closing window to determine whether the 5% double-dip threshold was exceeded. The new screening to account for higher temperature exposure identified an additional 249 U.S. vehicles with suspect contactors.
2 Affected Products
Vehicle
MAKE | MODEL | YEAR |
LUCID | AIR | 2022-2023 |
12 Associated Documents
Recall 573 Report – 3/23/2023
RCLRPT-23V110-3395.PDF 216.704KB
Defect Notice 573 Report
RCLRPT-23V110-7457.PDF 216.614KB
Recall Acknowledgement
RCAK-23V110-7631.pdf 645.228KB
Recall 573 Report-Amendment 1 – 03/23/2023
RCLRPT-23V110-9769.PDF 216.704KB
Remedy Instructions and TSB
RCRIT-23V110-7679.pdf 435.139KB
ISSUED Owner Notification Letter(Part 577)
RCONL-23V110-4704.pdf 186.444KB
Part 577 Owner Notification Envelope
Recall Quarterly Report #1, 2023-2
RCLQRT-23V110-0734.PDF 211.132KB
Recall 573 Report-Amendment 2 – 10/16/2023
RCLRPT-23V110-1553.PDF 215.877KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V110-6916.PDF 211.372KB
Recall Quarterly Report #3, 2023-4
RCLQRT-23V110-7971.PDF 211.457KB
Recall Quarterly Report #2, 2023-3
RCLQRT-23V110-3135.PDF 211.457KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V110&docType=RCL
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SEOCONTENT-START
Page 1 of 10 CLASS A – FOR INTERNAL USE ONLY Document: 18962 Rev: 1 SR-23-01-0
Technical Instructions
Safety Recall SR-23-01-0
Contactor Replacement
Model: Air
Year: 2022 / 2023
Market: USA / CAN
Rev 1
Release Date: 04/18/2023
Page 2 of 10 CLASS A – FOR INTERNAL USE ONLY Document: 18962 Rev: 1 SR-23-01-0
I. PROCESS OVERVIEW
NOTE: SW = Software
II. VIN ELIGIBILITY
Model Year Production Date Market
Air 2022 / 2023 10/2021 – 11/2022 USA / CAN
Page 3 of 10 CLASS A – FOR INTERNAL USE ONLY Document: 18962 Rev: 1 SR-23-01-0
III. WORK ORDER DOCUMENTATION
Include the following information in the work order:
Concern Perform Safety Recall SR-23-01-0 Contactor Replacement
Cause
Safety Recall SR-23-01-0 (Please choose one of the following):
• Vehicle contactor analysis resulted in contactors requiring replacement
• Vehicle contactor analysis resulted in confirmed good contactors
Correction
Current Vehicle Contactor Status (Choose one of the following):
• SW Update Required
• In Analysis
• Contactors NOK
• Contactors OK
Use the correction that best reflects the actions taken (Choose one of the following):
• Vehicle software updated to version #.#.##, completed contactor cycle test,
and contactors NOK. Removed and replaced contactors.
• Vehicle software updated to version #.#.##, completed contactor cycle test,
and contactors OK. No further action required.
• Completed the contactor cycle test and contactors NOK. Removed and
replaced contactors.
• Completed the contactor cycle test and contactors OK. No further action
required.
• Contactors NOK. Removed and replaced contactors.
• Contactors OK. No further action required.
Removed Contactor Serial Numbers
Positive:
Negative:
New Contactor Installed Serial Numbers
Positive:
Negative:
IV. DOCUMENTATION DETAILS
To ensure that vehicle campaign repairs are documented correctly, please reference the following when
creating work orders for SR-23-01-0:
Job Code SR-23-01-0 Contactor Replacement
Pay Type
Campaign [Post-Handoff Customer Cars]
Rectify [Lucid Internal Vehicles]
Defect Code Campaign
Casual PN P00-HJ4100-00
Page 4 of 10 CLASS A – FOR INTERNAL USE ONLY Document: 18962 Rev: 1 SR-23-01-0
Select the Labor Op Code that best reflects the procedure performed on the vehicle:
Labor
Op Code
Description FRT*
96.230101 SR-23-01-0 SW Updated; Completed Cycle Test: Contactors NOK 8.2
96.230102 SR-23-01-0 Completed Cycle Test: Contactors NOK 7.4
96.230103 SR-23-01-0 R&R Contactors: Contactors NOK 5.1
96.230104 SR-23-01-0 SW Updated; Completed Cycle Test: Contactors OK 3.1
96.230105 SR-23-01-0 Completed Cycle Test: Contactors OK 2.3
96.230106 SR-23-01-0 Contactors OK 0.0
*Flat Rate Time (FRT) is subject to change
Campaign Completion Notes:
• For all affected vehicles, click on the VIN recall record (under the related section on the asset)
• Insert the Work Order number in the Work Order field to automatically populate the required
job code(s)
• Once the repair is finished, change the status on the VIN Recall to “Closed”
• Leave the status “Open” if the repair is not complete and/or rescheduled to a different day
V. SPECIAL TOOLS
Tool Part Number Tool Name Tool Picture
T1S-Z19200-00 HYDRAULIC LIFTING TABLE SERVICE
– LUCID DIAGNOSTIC SYSTEM
NOTE: Safety Recall Campaign claim should be submitted as “CAMPAIGN” Pay Type
Page 5 of 10 CLASS A – FOR INTERNAL USE ONLY Document: 18962 Rev: 1 SR-23-01-0
VI. PARTS AND MATERIALS
These per vehicle parts are required ONLY WHEN CONTACTORS REQUIRE REPLACEMENT:
Part Number Name Qty
P00-HJ4100-01* CONTACTOR GXV600-18 – INTERNALLY ECONOMIZED 2
P00-F857AX-00 SCREW 50×25 DELTA ROUND WASHER HEAD ZnNi TORX PLUS 4
P00-F14JDG-02
SCREW M6X17.05 8.8 STEEL BUTTON FLANGE NYLON ZN/NI 6-
LOBE
21
P00-F332PK-00 NUT M8 10 STEEL FLANGE HI TEMP NYLON Zn/Ni HEX 4
P00-F124DA-00
M6-1X17.5 BUTTON HEAD SEMS SCREW, STEEL 8.8, ZN/AL 200,
CONICAL/FLAT
10
P00-F19DAG-00 SCREW M5X16 8.8 STEEL BUTTON HEAD ZN/NI 6-LOBE 4
*NOTE: UPDATED part number has a revision identifier of -01. Previous generation contactor
(P/N: P00-HJ4100-00) should NOT be used.
VII. IMPORTANT INFORMATION
UPDATED Contactor P/N
Use only UPDATED Contactor P/N P00-HJ4100-01 for this repair
CAUTION:
• Removal and replacement of the contactors MUST be performed by a Lucid-trained
technician who has successfully completed the HV Response – BDU Service (Tech Level)
course.
• Follow Lucid-approved repair procedures
• Use only Lucid approved Special Tools
• Personal Protective Equipment (PPE) must be used when performing this repair
Page 6 of 10 CLASS A – FOR INTERNAL USE ONLY Document: 18962 Rev: 1 SR-23-01-0
VIII. REPAIR INSTRUCTIONS
1. Use latest Technical Instructions (TI)
Use the latest revision Technical Instructions (TI) by checking the revision (REV) number displayed
on the title page and in the document footer.
2. Confirm VIN Eligibility
Eligible VIN will have a Service Campaign Flag and a Work Hold.
Title: SR-23-01-0 Contactor Replacement
IX. CHECK VEHICLE ANALYSIS STATUS
1. Check Vehicle Analysis Status
a) Using Salesforce, check the vehicle status in the Vehicle Analysis Status field:
b) Use the following process to determine the next step:
Page 7 of 10 CLASS A – FOR INTERNAL USE ONLY Document: 18962 Rev: 1 SR-23-01-0
2. Vehicle Analysis Status Description and Actions Summary
Vehicle Analysis Status Description Action
SW Update Required
• Software is not at or above
v2.0.45
• Unable to perform analysis
• Update software to current version
• Perform Contactor Cycle Test
• Check Vehicle Analysis Status
• Perform action based on analysis result
In Analysis
• Software is at or above
v2.0.45
• Analysis is in process
• Perform Contactor Cycle Test
• Check Vehicle Analysis Status
• Perform action based on analysis result
Contactors NOK • Analysis is complete • Remove and replace (R&R) contactors
Contactors OK • Analysis is complete
• Contactor replacement is not necessary
• No further action is required
X. SW UPDATE REQUIRED
The SW (Software) version installed does not meet the minimum version (v2.0.45) required to perform
the analysis of the contactors. Software must be updated.
1. Update Vehicle Software
Follow the instructions in the Service Manual to update the vehicle’s software to the most current
version available.
Service Manual / Inspection / Over the Air (OTA) Flashing
2. Contactor Cycle Test
Proceed to Section XII. Contactor Cycle Test.
Page 8 of 10 CLASS A – FOR INTERNAL USE ONLY Document: 18962 Rev: 1 SR-23-01-0
XI. IN ANALYSIS
The vehicle has not completed the necessary cycles to analyze the contactors.
1. Check Contactor Cycle Count
• The Contactor Cycle Count field, located under the asset Service Campaign, displays the count
of contactor analysis cycles completed
• This field displays the number of cycles that have been completed
Example:
Contactor Cycle Count Required 22
Contactor Cycle Count 6
Cycles Remaining needed to Complete 16
2. Contactor Cycle Test
Proceed to Section XII. Contactor Cycle Test to complete the required number of cycles.
Page 9 of 10 CLASS A – FOR INTERNAL USE ONLY Document: 18962 Rev: 1 SR-23-01-0
XII. CONTACTOR CYCLE TEST
To perform this test, ensure the following:
• Vehicle has a strong and reliable cellular network or Wi-Fi data connection
• Use one key fob or NFC keycard in the area of the vehicle
• Wait time between contactor cycle tests is critical
Contactor Cycle Test:
1. Lock the Vehicle
a) Ensure all doors, front hood (frunk), and trunk are closed
b) Lock the vehicle using either the button on the key fob or the NFC keycard at the B-Pillar
c) Start a timer
d) Wait AT LEAST 2 minutes before proceeding
2. Unlock the Vehicle
a) Unlock the vehicle
b) Open the driver’s door
c) Depress the brake pedal
d) Leave the driver’s door open
e) Start a timer
f) Wait AT LEAST 3 minutes before proceeding
3. Complete Cycle Count
It will be necessary to repeat steps 1 & 2 a total of 22 times (cycle from lock to unlock). Continue
to Step 1 until all 22 cycles have been completed.
4. Check Vehicle Analysis Status
• Once the Contactor Cycle test has been completed, the data will be analyzed.
• The results of the analysis will be updated in Salesforce every 2 hours starting at 3:00am PST
(i.e., 3:00, 5:00, 7:00, etc.).
• If the contactor cycle test was completed after the data processing cutoff, the Vehicle
Analysis Status will display “In Analysis”. Check again at the next 2 hours interval.
Proceed to Section IX. Vehicle Analysis Status.
Page 10 of 10 CLASS A – FOR INTERNAL USE ONLY Document: 18962 Rev: 1 SR-23-01-0
XIII. CONTACTORS NOK
1. Replace Contactors
Follow the instructions in Service Manual to replace the Contactors:
Service Manual / High-Voltage Electrical / Battery Pack Contactors Remove and Replace
2. Release Vehicle
No further action required. The campaign is complete.
XIV. CONTACTORS OK
1. Release Vehicle
No further action required. The campaign is complete.
**************************************************************************************************************
Dear [Customer Full Name]
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Lucid USA,
Inc. (“Lucid”) has decided that a defect which relates to motor vehicle safety exists in certain model year
2022 and 2023 Lucid Air vehicles. Our records show that you are the owner of a vehicle affected by this
action.
What is the condition?
Lucid has determined that on certain model year 2022 and 2023 Lucid Air vehicles, the contactors, which
are electrically activated switches that allow power to be supplied to the electric motors, can open
unexpectedly. If this should occur while driving, the vehicle’s electric motors will no longer be supplied
power, which may lead to a loss of propulsion without prior warning and increase the risk of a crash.
Our records indicate that your vehicle <> OR <>
What actions will Lucid take?
For vehicles that require replacement of the contactors:
Lucid will begin to schedule the replacement of contactors at NO COST to the owner, on or about April
21, 2023.
The repair process to replace affected contactors will take approximately six (6) hours to complete and
will require the vehicle to be taken to a Lucid Service Center. Please note that depending on Lucid Service
Center workload, the vehicle may need to be at a Lucid Service Center for more than one day. If you have
questions, please contact Lucid Customer Care to discuss alternate transportation.
For vehicles that require a software update:
Please update your vehicle’s software to the latest version immediately.
Lucid recommends that you update your software overnight and with your vehicle connected to a strong
internet signal as it may take several hours to complete. Customers requiring assistance with updating
software should contact Lucid Customer Care. All software updates are provided at NO COST to the
customer.
With the installation of updated software, Lucid will be able to analyze your vehicle’s contactor data to
determine if replacement is required. Lucid will notify you whether your vehicle’s contactors need
replacement or not. If the contactors do need replacement, Lucid will work with you to schedule a visit
to a Lucid Service Center for replacement of contactors at NO COST to the owner.
What if you have previously paid for repairs to your vehicle for this specific condition?
Lucid will reimburse owners for the cost of repairs previously made for this specific condition. Please
contact Lucid Customer Care with questions about such reimbursement. Copies of the repair details,
proof-of-payment, and ownership information may be emailed with a request for reimbursement directly
to customercare@lucidmotors.com.
What if you no longer own the vehicle?
If you no longer own this vehicle or would like to update vehicle ownership or contact information, please
contact Lucid Customer Care at customercare@lucidmotors.com or 1-888-99-LUCID (1-888-995-8243).
What if you are a vehicle lessor?
Federal law requires that a vehicle lessor, as defined at 49 C.F.R. § 577.4, receiving this recall notice must
forward a copy of this notice to the lessee by first-class mail within ten days.
What if you still have questions?
Lucid Customer Care is available 24/7 to answer your questions.
Customer Care Team
P.O. Box 4713
If you believe Lucid has failed or is unable to remedy the non-compliance without charge or within a
reasonable amount of time, you may submit a complaint to:
Administrator, National Highway Traffic Safety Administration
1200 New Jersey Avenue S.E., Washington, D.C. 20590
You may also call the toll-free Vehicle Safety Hot Line at 1-888-327-4236 (TTY: 1-800-424-9153) or go to
http://www.safecar.gov.
We appreciate your patience and continued support.
Sincerely,
Lucid USA, Inc.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-110
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Lucid USA, Inc. MAR 23, 2023 NHTSA Recall No. : 23V-110 Manufacturer Recall No. : SR-23-01-0 Manufacturer Information :
Manufacturer Name : Lucid USA, Inc.
Address : 7373 Gateway Blvd.
Newark CA 94560 Company phone : 1-510-648-3553
Population :
Number of potentially involved : 637 Estimated percentage with defect : 6 %
Vehicle Information : Vehicle 1 : 2022-2023 Lucid Air Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Sensata Technologies, Inc. (Supplier) manufactures contactors for 2022 and 2023 Lucid Air vehicles. Contactors are electrically activated switches that close at vehicle startup to transfer energy to and from the drive units, and open at vehicle shut down. Supplier and Lucid determined that in a small population of contactors the spring force may overcome the magnetic holding force. In normal closing, the contactor current exhibits a single-dip signature due to the motion of the internal components in the magnetic field. A double-dip in the current signature indicates a contactor that may be susceptible to opening unexpectedly due to the spring force issue, though many contactors operate normally even with a double-dip signature. Lucid determined 18 vehicles manufactured prior to the factory clean point experienced unexpected contactor openings due to the spring force issue. Lucid also observed six vehicles that had contactor openings while stationary that could not be confirmed to be due to the spring force issue. No contactor openings due to the spring force issue have occurred in vehicles manufactured after the clean point. An over-the-air software update allowed Lucid to analyze customer fleet data and remotely identify at-risk contactors in 273 vehicles. Owners of 336 vehicles have not updated their software to enable contactor analysis. Lucid is currently examining data from 28 vehicles that have updated software. Lucid expects that once all vehicles are updated and analyzed, approximately 20 additional vehicles may require contactor replacements. Recalled contactors exhibit a double-dip signature during closing more than 5% of the time. Vehicles not in the recall population always exhibit a single-dip closing signature or exhibit a double-dip closing less than 5% of the time. By analyzing known bad contactors, Lucid determined a 5% cut-off is statistically significant in determining potential bad contactors with greater than a 99.999% confidence interval.
Production Dates : OCT 19, 2021 – NOV 01, 2022
VIN Range 1 : Begin : NR End : NR ntial Part 573 Safety Recall Report 23V-110 Page 2 Description of Defect :
Description of the Defect : A small population of contactors are susceptible to opening unexpectedly.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If a contactor opens unexpectedly while driving, the vehicle’s electric motors will no longer be supplied power. This may lead to a loss of propulsion without pre-warning and may increase the risk of a crash.
Description of the Cause : Contactors in which the spring force may overcome the magnetic holding force may unexpectedly open. These defective contactors exhibit double-dip current signatures during closing. Identification of Any Warning
that can Occur : The driver would not receive a warning prior to an unexpected contactor opening as a result of this condition. When an unexpected contactor opening occurs, the driver receives notifications of a system fault and that driving power is reduced. Vehicle displays, power steering, and power brakes will continue to function as they are not powered by the high voltage system. Involved Components : Component Name 1 : Contactor GXV600-010/-018 Component Description : Contactor, internally economized Component Part Number : P00-HJ4100-00 Supplier Identification : Component Manufacturer
Name : Sensata Technologies, Inc.
Address : 529 Pleasant Street
Attleboro Massachusetts 02703 Country : United States Chronology :
Lucid began investigating this issue in May 2022, following a loss of motive power in a vehicle brought to a Lucid Service Center. Through Sept. 2022, Lucid investigated 14 contactor openings. Lucid’s Product Safety Working Group was briefed on Oct. 14. At that time, testing a vehicle for the spring force issue required manually observing the contactor closing signature during startup. A double-dip closing signature indicates a risk of contactor opening, though many contactors with double-dip signatures have no unexpected openings. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-110 Page 3 Fewer than 1% of vehicles manufactured prior to the clean point experienced an unexpected contactor opening. Displays, power steering, and power brakes remain available following contactor opening, and the vehicle can coast and should restart after a shutdown. On Nov. 3, Lucid briefed NHTSA on this issue and Lucid’s plan to develop software to permit telemetric screening of vehicles based on current signature. The software update was sent to customer vehicles starting Dec. 16, and Lucid analyzed contactor closing data in its customer fleet through Jan. 2023. Lucid briefed NHTSA of its progress in early Jan. and early Feb. 2023. After analyzing the fleet data, Lucid determined 232 customer vehicles exhibited double-dip signatures at least 5% of the time, which provides a greater than 99.999% confidence interval for capturing affected contactors. As of Feb. 22, owners of 533 vehicles had not updated their software. Approximately 27 of these were expected to require contactor replacement. The Lucid Product Safety Executive Council (PSEC) determined on Feb. 14 that an unreasonable risk to safety exists in vehicles with double-dip current signatures at least 5% of the time, and that Lucid would recall these vehicles and replace the contactors. Lucid filed this report with NHTSA on Feb.
22. After discussions between Lucid and NHTSA, Lucid’s PSEC determined on Mar. 22 to amend this report to increase the number potentially involved to 637. Description of Remedy :
Description of Remedy Program : Owners of subject vehicles will be notified by first class mail with
instructions when to contact Lucid to schedule replacement of contactors at NO COST to the customer. Owners of vehicles who did not download the software update for the double-dip test will be notified by first class mail to update their software at home or bring their vehicles to a Service Center for a software update. After Lucid analyzes the contactor data provided by the software update, Lucid will replace contactors showing a double-dip signature at least 5% of the time at NO COST to the customer. Lucid will reimburse owners for costs an owner reasonably incurred to obtain a remedy for this safety defect during the period starting from initial vehicle delivery through 10 days after Lucid’s mailing of the owner notification letter concerning this noncompliance. If an owner has such a claim for pre- notification reimbursement, they may contact Lucid Customer Care at
1-888-99-LUCID or 1-888-995-8243. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Replacement contactors have been redesigned to have increased magnetic holding force and have undergone additional quality screening to ensure they do not exhibit a double-dip current signature during closing.
As of the factory clean point on November 1, 2022, all contactors used in manufactured vehicles include the redesign for increased magnetic holding force or have undergone additional quality screening to ensure they do not exhibit a double-dip current signature during closing. Recall Schedule :
Description of Recall Schedule : Owners of the 273 known affected vehicles will be notified by first class
mail with instructions that they may contact Lucid Customer Care or a Lucid Certified Service Center to schedule the recall repair. There will be NO COST for this service. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-110
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Owners of the 336 vehicles requiring a software update to assess their contactors will be notified via first class mail with instructions to bring their software up to date or to contact Lucid Customer Care or a Lucid Service Center for assistance in bringing their software up to date. Lucid will evaluate the contactor closing signatures of updated vehicles to determine whether any require contactor replacements and will notify those customers needing replacement to contact Lucid Customer Care or a Lucid Service Center to schedule the recall repair. Owners of updated vehicles that have not completed double-dip testing by April 21, 2023, will be notified by first class mail with instructions that they may contact Lucid Customer Care or a Lucid Certified Service Center to schedule the recall repair. Lucid will send reminder emails to all customers who have uncompleted recall campaigns every six months.
Planned Dealer Notification Date : FEB 22, 2023 – FEB 22, 2023
Planned Owner Notification Date : APR 21, 2023 – APR 21, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-110
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Lucid USA, Inc. FEB 22, 2023 NHTSA Recall No. : 23V-110 Manufacturer Recall No. : SR-23-01-0 Manufacturer Information :
Manufacturer Name : Lucid USA, Inc.
Address : 7373 Gateway Blvd.
Newark CA 94560 Company phone : 1-510-648-3553
Population :
Number of potentially involved : 259 Estimated percentage with defect : 5 %
Vehicle Information : Vehicle 1 : 2022-2023 Lucid Air Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Sensata Technologies, Inc. (Supplier) manufactures contactors for model year 2022 and 2023 Lucid Air vehicles. Contactors are electrically activated switches that close upon vehicle startup to transfer energy to the drive motors, and open when a vehicle is shut down. Supplier and Lucid determined that in a small population of contactors the spring force may overcome the magnetic holding force. In normal closing operation, the contactor current exhibits a single-dip signature due to motion of the internal components in the magnetic field. A double-dip in the current signature indicates a contactor that may be susceptible to opening unexpectedly due to the spring force issue, though many contactors operate normally even with a double-dip signature. Lucid determined that 18 vehicles manufactured prior to the factory clean point experienced unexpected contactor openings due to the spring force issue. Lucid also observed six vehicles that experienced contactor openings while stationary that could not be confirmed to be due to the spring force issue. No contactor openings due to the spring force issue have occurred in vehicles manufactured after the factory clean point. An over-the-air software update allowed Lucid to analyze customer fleet data and remotely identify at-risk contactors in 232 customer vehicles. Owners of 533 vehicles have not updated their software to enable contactor analysis. Lucid expects that once updated and analyzed, approximately 27 additional vehicles will require contactor replacements. The recalled contactors in the recall population exhibit a double-dip signature during closing more than 5% of the time. Vehicles not in the recall population always exhibit a single-dip closing signature or exhibit a double-dip closing less than 5% of the time. By analyzing known bad contactors, Lucid determined a 5% cut-off is statistically significant in determining potential bad contactors with greater than a 99.999% confidence interval.
Production Dates : OCT 19, 2021 – OCT 14, 2022
VIN Range 1 : Begin : NR End : NR ntial Part 573 Safety Recall Report 23V-110 Page 2 Description of Defect :
Description of the Defect : A small population of contactors are susceptible to opening unexpectedly.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If a contactor opens unexpectedly while driving, the vehicle’s electric motors will no longer be supplied power. This may lead to a loss of propulsion without pre-warning and may increase the risk of a crash.
Description of the Cause : Contactors in which the spring force may overcome the magnetic holding force may unexpectedly open. These defective contactors exhibit double-dip current signatures during closing. Identification of Any Warning
that can Occur : The driver would not receive a warning prior to an unexpected contactor opening as a result of this condition. When an unexpected contactor opening occurs, the driver receives notifications of a system fault and that driving power is reduced. Vehicle displays, power steering, and power brakes will continue to function as they are not powered by the high voltage system. Involved Components : Component Name 1 : Contactor GXV600-010/-018 Component Description : Contactor, internally economized Component Part Number : P00-HJ4100-00 Supplier Identification : Component Manufacturer
Name : Sensata Technologies, Inc.
Address : 529 Pleasant Street
Attleboro Massachusetts 02703 Country : United States Chronology :
Lucid began investigating this issue in May 2022, following a loss of motive power observed in a vehicle brought to a Lucid Service Center. Through Sept. 2022, Lucid engineers investigated 14 contactor openings. Lucid’s Product Safety Working Group was first briefed on Oct. 14. At that time, testing a vehicle for the spring force issue required connecting a measuring device to the vehicle during vehicle startup to observe the contactor closing signature. A double-dip closing signature indicates a risk of a contactor opening, though many The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-110 Page 3 contactors with a double-dip signature have not had unexpected openings. Fewer than 1% of vehicles manufactured prior to the clean point experienced a contactor opening issue. Vehicles experiencing a contactor opening continue to have functional driving displays, power steering, and power brakes, may coast to a stop, and should restart after a vehicle shutdown. Lucid began briefing this issue to the Office of Defects Investigation (ODI) on Nov. 3, 2022, and informed ODI of its plan to develop a software update that would permit telemetric screening of customer vehicles for existence of a single-dip or double-dip current signature. The software update was sent to customer vehicles starting on Dec. 16, and Lucid analyzed contactor closing data in its customer fleet through January 2023. Lucid briefed ODI of its progress in early January and early February 2023. After analyzing the fleet data, Lucid determined that 232 customer vehicles exhibit double-dip current signatures at least 5% of the time, which represents a greater than 99.999% confidence interval for capturing vehicles with potentially affected contactors. As of Feb. 22, owners of 533 vehicles have not updated their software; 27 of these are expected to require a contactor replacement. The Lucid Product Safety Executive Committee determined on February 14 that an unreasonable risk to safety exists and that Lucid would recall these vehicles and replace the contactors. Description of Remedy :
Description of Remedy Program : Owners of subject vehicles will be notified by first class mail with
instructions when to contact Lucid to schedule replacement of contactors at NO COST to the customer. Owners of vehicles who did not download the software update for the double dip test will be notified by first class mail to update their software at home or bring their vehicles to a Service Center for a software update. After Lucid analyzes the contactor data provided by the software update, Lucid will replace contactors showing a double-dip signature at NO COST to the customer. Lucid will reimburse owners for costs an owner reasonably incurred to obtain a remedy for this safety defect during the period starting from initial vehicle delivery through 10 days after Lucid’s mailing of the owner notification letter concerning this noncompliance. If an owner has such a claim for pre-notification reimbursement, they may contact Lucid Customer Care at 1-888-99-LUCID or 1-888-995-8243. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Replacement contactors have been redesigned to have increased magnetic holding force and have undergone additional quality screening to ensure they do not exhibit a double dip current signature during closing.
As of the factory clean point on October 29, 2022, all contactors used in manufactured vehicles include the redesign for increased magnetic holding force or have undergone additional quality screening to ensure they do not exhibit a double dip current signature during closing. Recall Schedule :
Description of Recall Schedule : Owners of the 232 known affected vehicles will be notified by first class
mail with instructions that they may contact Lucid Customer Care or a Lucid Certified Service Center to schedule the recall repair. There will be NO COST for this service. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-110
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Owners of the 533 vehicles requiring a software update to assess their contactors will be notified via first class mail with instructions to bring their software up to date or to contact Lucid Customer Care or a Lucid Service Center to schedule assistance in bringing their software up to date. Lucid will evaluate the contactor closing signatures of updated vehicles to determine whether any require contactor replacements and will notify those customers needing replacement to contact Lucid Customer Care or a Lucid Service Center to schedule the recall repair. Lucid will send reminder emails to all customers who have uncompleted recall campaigns every six months.
Planned Dealer Notification Date : FEB 22, 2023 – FEB 22, 2023
Planned Owner Notification Date : APR 21, 2023 – APR 21, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-110
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Lucid USA, Inc. MAR 23, 2023 NHTSA Recall No. : 23V-110 Manufacturer Recall No. : SR-23-01-0 Manufacturer Information :
Manufacturer Name : Lucid USA, Inc.
Address : 7373 Gateway Blvd.
Newark CA 94560 Company phone : 1-510-648-3553
Population :
Number of potentially involved : 637 Estimated percentage with defect : 6 %
Vehicle Information : Vehicle 1 : 2022-2023 Lucid Air Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : Sensata Technologies, Inc. (Supplier) manufactures contactors for 2022 and 2023 Lucid Air vehicles. Contactors are electrically activated switches that close at vehicle startup to transfer energy to and from the drive units, and open at vehicle shut down. Supplier and Lucid determined that in a small population of contactors the spring force may overcome the magnetic holding force. In normal closing, the contactor current exhibits a single-dip signature due to the motion of the internal components in the magnetic field. A double-dip in the current signature indicates a contactor that may be susceptible to opening unexpectedly due to the spring force issue, though many contactors operate normally even with a double-dip signature. Lucid determined 18 vehicles manufactured prior to the factory clean point experienced unexpected contactor openings due to the spring force issue. Lucid also observed six vehicles that had contactor openings while stationary that could not be confirmed to be due to the spring force issue. No contactor openings due to the spring force issue have occurred in vehicles manufactured after the clean point. An over-the-air software update allowed Lucid to analyze customer fleet data and remotely identify at-risk contactors in 273 vehicles. Owners of 336 vehicles have not updated their software to enable contactor analysis. Lucid is currently examining data from 28 vehicles that have updated software. Lucid expects that once all vehicles are updated and analyzed, approximately 20 additional vehicles may require contactor replacements. Recalled contactors exhibit a double-dip signature during closing more than 5% of the time. Vehicles not in the recall population always exhibit a single-dip closing signature or exhibit a double-dip closing less than 5% of the time. By analyzing known bad contactors, Lucid determined a 5% cut-off is statistically significant in determining potential bad contactors with greater than a 99.999% confidence interval.
Production Dates : OCT 19, 2021 – NOV 01, 2022
VIN Range 1 : Begin : NR End : NR ntial Part 573 Safety Recall Report 23V-110 Page 2 Description of Defect :
Description of the Defect : A small population of contactors are susceptible to opening unexpectedly.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If a contactor opens unexpectedly while driving, the vehicle’s electric motors will no longer be supplied power. This may lead to a loss of propulsion without pre-warning and may increase the risk of a crash.
Description of the Cause : Contactors in which the spring force may overcome the magnetic holding force may unexpectedly open. These defective contactors exhibit double-dip current signatures during closing. Identification of Any Warning
that can Occur : The driver would not receive a warning prior to an unexpected contactor opening as a result of this condition. When an unexpected contactor opening occurs, the driver receives notifications of a system fault and that driving power is reduced. Vehicle displays, power steering, and power brakes will continue to function as they are not powered by the high voltage system. Involved Components : Component Name 1 : Contactor GXV600-010/-018 Component Description : Contactor, internally economized Component Part Number : P00-HJ4100-00 Supplier Identification : Component Manufacturer
Name : Sensata Technologies, Inc.
Address : 529 Pleasant Street
Attleboro Massachusetts 02703 Country : United States Chronology :
Lucid began investigating this issue in May 2022, following a loss of motive power in a vehicle brought to a Lucid Service Center. Through Sept. 2022, Lucid investigated 14 contactor openings. Lucid’s Product Safety Working Group was briefed on Oct. 14. At that time, testing a vehicle for the spring force issue required manually observing the contactor closing signature during startup. A double-dip closing signature indicates a risk of contactor opening, though many contactors with double-dip signatures have no unexpected openings. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-110 Page 3 Fewer than 1% of vehicles manufactured prior to the clean point experienced an unexpected contactor opening. Displays, power steering, and power brakes remain available following contactor opening, and the vehicle can coast and should restart after a shutdown. On Nov. 3, Lucid briefed NHTSA on this issue and Lucid’s plan to develop software to permit telemetric screening of vehicles based on current signature. The software update was sent to customer vehicles starting Dec. 16, and Lucid analyzed contactor closing data in its customer fleet through Jan. 2023. Lucid briefed NHTSA of its progress in early Jan. and early Feb. 2023. After analyzing the fleet data, Lucid determined 232 customer vehicles exhibited double-dip signatures at least 5% of the time, which provides a greater than 99.999% confidence interval for capturing affected contactors. As of Feb. 22, owners of 533 vehicles had not updated their software. Approximately 27 of these were expected to require contactor replacement. The Lucid Product Safety Executive Council (PSEC) determined on Feb. 14 that an unreasonable risk to safety exists in vehicles with double-dip current signatures at least 5% of the time, and that Lucid would recall these vehicles and replace the contactors. Lucid filed this report with NHTSA on Feb.
22. After discussions between Lucid and NHTSA, Lucid’s PSEC determined on Mar. 22 to amend this report to increase the number potentially involved to 637. Description of Remedy :
Description of Remedy Program : Owners of subject vehicles will be notified by first class mail with
instructions when to contact Lucid to schedule replacement of contactors at NO COST to the customer. Owners of vehicles who did not download the software update for the double-dip test will be notified by first class mail to update their software at home or bring their vehicles to a Service Center for a software update. After Lucid analyzes the contactor data provided by the software update, Lucid will replace contactors showing a double-dip signature at least 5% of the time at NO COST to the customer. Lucid will reimburse owners for costs an owner reasonably incurred to obtain a remedy for this safety defect during the period starting from initial vehicle delivery through 10 days after Lucid’s mailing of the owner notification letter concerning this noncompliance. If an owner has such a claim for pre- notification reimbursement, they may contact Lucid Customer Care at
1-888-99-LUCID or 1-888-995-8243. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Replacement contactors have been redesigned to have increased magnetic holding force and have undergone additional quality screening to ensure they do not exhibit a double-dip current signature during closing.
As of the factory clean point on November 1, 2022, all contactors used in manufactured vehicles include the redesign for increased magnetic holding force or have undergone additional quality screening to ensure they do not exhibit a double-dip current signature during closing. Recall Schedule :
Description of Recall Schedule : Owners of the 273 known affected vehicles will be notified by first class
mail with instructions that they may contact Lucid Customer Care or a Lucid Certified Service Center to schedule the recall repair. There will be NO COST for this service. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-110
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Owners of the 336 vehicles requiring a software update to assess their contactors will be notified via first class mail with instructions to bring their software up to date or to contact Lucid Customer Care or a Lucid Service Center for assistance in bringing their software up to date. Lucid will evaluate the contactor closing signatures of updated vehicles to determine whether any require contactor replacements and will notify those customers needing replacement to contact Lucid Customer Care or a Lucid Service Center to schedule the recall repair. Owners of updated vehicles that have not completed double-dip testing by April 21, 2023, will be notified by first class mail with instructions that they may contact Lucid Customer Care or a Lucid Certified Service Center to schedule the recall repair. Lucid will send reminder emails to all customers who have uncompleted recall campaigns every six months.
Planned Dealer Notification Date : FEB 22, 2023 – FEB 22, 2023
Planned Owner Notification Date : APR 21, 2023 – APR 21, 2023
* NR – Not Reported
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-110
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Lucid USA, Inc. OCT 16, 2023 NHTSA Recall No. : 23V-110 Manufacturer Recall No. : SR-23-01-0 Manufacturer Information :
Manufacturer Name : Lucid USA, Inc.
Address : 7373 Gateway Blvd.
Newark CA 94560 Company phone : 1-510-648-3553
Population :
Number of potentially involved : 886 Estimated percentage with defect : 13 %
Vehicle Information : Vehicle 1 : 2022-2023 Lucid Air Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : NR
Descriptive Information : This Amendment 2 to the Defect Information Report for NHTSA ID 23V110 incorporates by reference the information previously submitted and revises the number of vehicles subject to the recall to add an additional 249 U.S. customer vehicles to the original 637 identified. This increase is due to a revised screening process implemented to account for increased susceptibility of the contactor defect during hot weather.
Production Dates : OCT 19, 2021 – FEB 22, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : A small population of contactors are susceptible to opening unexpectedly.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If a contactor opens unexpectedly while driving, the vehicle’s electric motors will no longer be supplied power. This may lead to a loss of propulsion without pre-warning and may increase the risk of a crash.
Description of the Cause : Contactors in which the spring force may overcome the magnetic holding force may unexpectedly open. These defective contactors exhibit double-dip current signatures during closing. Identification of Any Warning
that can Occur : The driver would not receive a warning prior to an unexpected contactor opening as a result of this condition. When an unexpected contactor opening occurs, the driver receives notifications of a system fault and that driving
power is reduced. Vehicle displays, power steering, and power brakes will Part 573 Safety Recall Report 23V-110 Page 2 continue to function as they are not powered by the high voltage system. Involved Components : Component Name 1 : Contactor GXV600-010/-018 Component Description : Contactor, internally economized Component Part Number : P00-HJ4100-00 Supplier Identification : Component Manufacturer
Name : Sensata Technologies, Inc.
Address : 529 Pleasant Street
Attleboro Massachusetts 02703 Country : United States Chronology :
This chronology for Amendment 2 to the Defect Information Report for NHTSA ID 23V110 incorporates by reference the information previously submitted and adds the following. During the higher temperatures of May to August, 2023, Lucid identified three Lucid-owned and one customer-owned vehicle that had passed the initial one-time screening process, then later suffered a contactor failure. Thereafter, Lucid implemented additional screening of all vehicles with contactors prior to the factory clean point, using a rolling 100-cycle contactor closing window to determine whether the 5% double-dip threshold was exceeded. The new screening to account for higher temperature exposure identified an additional 249 U.S. vehicles with suspect contactors. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-110 Page 3 Description of Remedy :
Description of Remedy Program : Owners of subject vehicles will be notified by first class mail with
instructions when to contact Lucid to schedule replacement of contactors at NO COST to the customer. Owners of vehicles who did not download the software update for the double-dip test will be notified by first class mail to update their software at home or bring their vehicles to a Service Center for a software update. After Lucid analyzes the contactor data provided by the software update, Lucid will replace contactors showing a double-dip signature at least 5% of the time at NO COST to the customer. Lucid will reimburse owners for costs an owner reasonably incurred to obtain a remedy for this safety defect during the period starting from initial vehicle delivery through 10 days after Lucid’s mailing of the owner notification letter concerning this noncompliance. If an owner has such a claim for pre- notification reimbursement, they may contact Lucid Customer Care at
1-888-99-LUCID or 1-888-995-8243. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Replacement contactors have been redesigned to have increased magnetic holding force and have undergone additional quality screening to ensure they do not exhibit a double-dip current signature during closing. The four contactor failures identified between May and August 2023 were all contactors supplied prior to the supplier’s clean point, but which had passed the original one-time screening process.
As of the factory clean point on November 1, 2022, all contactors used in manufactured vehicles include the redesign for increased magnetic holding force or have undergone additional quality screening to ensure they do not exhibit a double-dip current signature during closing. To account for increased risk due to higher temperature exposure, Lucid used contactor serial numbers to identify and re-screen all vehicles with contactors supplied prior to the factory clean point. Recall Schedule :
Description of Recall Schedule : Owners of the 273 known affected vehicles will be notified by first class
mail with instructions that they may contact Lucid Customer Care or a Lucid Certified Service Center to schedule the recall repair. There will be NO COST for this service.
Owners of the 336 vehicles requiring a software update to assess their contactors will be notified via first class mail with instructions to bring their software up to date or to contact Lucid Customer Care or a Lucid Service Center for assistance in bringing their software up to date. Lucid will evaluate the contactor closing signatures of updated vehicles to determine whether any require contactor replacements and will notify those customers needing replacement to contact Lucid Customer Care or a Lucid Service Center to schedule the recall repair. Owners of updated vehicles that have not completed double-dip testing by April 21, 2023, will be notified by first class mail with instructions that they may contact
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-110
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Lucid Customer Care or a Lucid Certified Service Center to schedule the recall repair. Lucid will send reminder emails to all customers who have uncompleted recall campaigns every six months.
Owners of the 249 vehicles identified as part of this Amendment will be notified by first class mail with instructions that they may contact Lucid Customer Care or a Lucid Certified Service Center to schedule the recall repair. There will be NO COST for this service.
Planned Dealer Notification Date : FEB 22, 2023 – FEB 22, 2023
Planned Owner Notification Date : NOV 20, 2023 – NOV 20, 2023
* NR – Not Reported
SEOCONTENT-END