T-23-01 Alternator May Fail and Cause Fire – 2022-2023 Polaris Slingshot Motorcycles

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February 20, 2023 NHTSA CAMPAIGN NUMBER: 23V106000

Alternator May Fail and Cause Fire

An improperly heat-treated alternator may crack and separate during operation, increasing the risk of a fire.

 

NHTSA Campaign Number: 23V106

Manufacturer Polaris Inc.

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 163

 

Summary

Polaris Inc. (Polaris) is recalling certain 2022-2023 Slingshot R, Slingshot S with Technology Package 1, Slingshot SL, Slingshot SLR, and Slingshot S motorcycles. The alternator may have been improperly heat-treated during manufacturing.

 

Remedy

Dealers will replace the alternator, free of charge. Owner notification letters are expected to be mailed March 8, 2023. Owners may contact Polaris’ customer service at 1-855-863-2284. Polaris’ number for this recall is T-23-01.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Polaris Recalls

 


2022-2023 Slingshot Alternator

Safety Recall FAQ

Version: R01 (3/3/23)

 

What is the purpose of the T-23-01 Safety Recall?

Polaris has determined that on some Model Year 2022-23 Slingshot vehicles, the alternator may have been improperly manufactured by the supplier and an internal rotor segment may crack and separate during operation, posing a fire hazard and risk of serious injury. The affected population is less than 100 vehicles.

This recall has been released to instruct dealers to complete the outlined inspection to identify any improper axle assemblies and replace if necessary.

 

What make & model year is included in this Safety Recall?

2023 and 2023 Slingshot (All Models)

 

Is every model year 2022 and 2023 Slingshot vehicle affected?

No, not all 2022 and 2023 Slingshot vehicles are affected.

*You must reference unit inquiry to verify if a vehicle is impacted by this recall

 

How can a dealer see which unregistered units in inventory are impacted by this?

  1. Login to the dealer website (DEX).
  2. Locate the ‘Service and Warranty’ dropdown, click on STOP Site.
  3. On the left-hand side of the page, under ‘STOP Site Links,’ click on ‘Service Communications’.
  4. Locate the link for the recall of interest and click on the ‘All VINs’ link located on the right.
  5. The ‘All VINs’ page will display all affected VINs within your dealership’s inventory.

 

NOTE: Unit Inquiry can always be used to check an individual VIN.

 

Is this a STOP SALE and a STOP RIDE?

This is a STOP SALE. All impacted units, new and used, in dealer inventory cannot be retailed until the inspection and/or repair are performed.

 

What dealers CAN do prior to performing the procedure:

  1. Can display impacted products.
  2. Can quote new products.
  3. Can accept deposits from consumers as a reservation for a future sale.
  4. Can utilize PCDX to begin setup and PDI
  5. Can, and should, warranty register impacted product that was delivered to consumers prior to the release of the stop sale to ensure Polaris has accurate records and can notify the customer if required – see the last page of this FAQ for instructions and guidelines.

 

What dealers CANNOT do prior to performing the procedure:

  1. Cannot process or complete a sale.
  2. Cannot deliver newly impacted products to consumers.
  3. Cannot allow a consumer to purchase and take an affected product.
  4. Cannot warranty register an affected product (unless delivered to the consumer prior to the release of the stop sale).
  5. Cannot hold customers’ vehicles in service against their will.

 

Will Polaris notify consumers?  

Polaris will notify consumers by mail and email starting on 3/13. This is being done to give dealers an opportunity get parts ordered, as well as work through wholegood order repairs.

 

Should dealers notify consumers?

Yes.  Dealers should also contact owners of affected VINs to inform them of the Safety Recall announcement. Dealers should reference the STOP site for a list of their affected VINs.

 

Is training required before ordering parts or filing claims for this Safety Recall?  No. There is no training required for this recall.

 

What parts are required to update the vehicles affected by this Safety Recall? 

Each repair will require two parts to complete this repair

  • QTY:1 of part 4017547 Alternator
  • QTY:1 of part 5416314 Belt

 

Why does the alternator belt require replacement?

The alternator belt is a stretch-belt design that cannot be removed without damage. The belt must be cut off, and a new one installed with the new alternator.

 

What if parts are showing on backorder or not available? 

Parts will be available in limited quantities starting the week of 3/13/23. Dealers should still place orders for the quantities required. It’s important to get all orders entered into the system so Polaris can track demand and keep parts flowing to dealers.

*Most dealers should not order parts for this Recall. Dealers should confirm they will be servicing an affected unit prior to submitting orders, due to the small affected vehicle population.

 

Are dealers required to record any information during repair?

Yes, Polaris is requiring dealers to record new serial number information from the back of the NEW alternator. This 9-digit serial number will need to be entered during claim submission.

 

Are the parts returnable if a dealer over orders? 

No. Our standard RMA policy excludes the return of Service Bulletin or Safety Recall parts.

 

Do I need to inspect any alternators that my dealership sold or used previously?

Dealer inventory and any sales of service part 4017547 Alternator completed after February 2022 should be reviewed to ensure the 9digit serial number is not affected. Reference the recall documentation for affected serial numbers.

 

Will Dealers have all the appropriate tools to complete this Safety Recall? 

A commercially available Stretch Belt Installation Tool, such as OEM Tools 24388, OTC 7425, is required for installation of the alternator belt.

 

Will dealers be paid for performing this Safety Recall? 

Yes. Dealers will be reimbursed for the cost of parts and labor to perform the recall.

 

Can I allow demos on vehicles that haven’t had T-23-01 performed?

Yes.  This is not a Stop Ride, so vehicles that haven’t had the update performed can still be driven (both consumer and dealer vehicles).  However, we recommend providing demo rides on vehicles that have had the update completed, and therefore can be retailed immediately.

 

How does a dealer warranty register a unit that a customer has paid for AND that is in the customer’s possession PRIOR to the STOP SALE announcement? 

The warranty registration capability is disabled for all units affected by the stop sale.  If the unit has not been paid for, or if the unit has not yet been delivered to the customer, you should retrieve or hold the unit until repairs have been completed.

In the event that a warranty registration must be completed, please submit an Ask Polaris case using Sales Question > Wholegoods Question and include the following:

  • Completed PCDX Customer Information and Customer Delivery form
  • Sales invoices: Paper & DMS
  • Copies of form of payment document or payment check
  • Copies of purchaser’s identification
  • Copies of the state registration forms unless the registration was VERY recent and this has not yet been obtained
  • The promo selection for the unit (Program Number, Rebate Amount, Promotional Financing, etc.) Salesperson’s First Name and Last Name and My Polaris Rewards Username to award points or spiffs.

Warranty Registrations that are received and processed by Polaris more than three (3) days after the date of the retail delivery of the unit to the customer will not qualify for any financial incentives and may be assessed a $300 late fee.

If you have questions that are not addressed in this document or in the recall, contact Polaris Service through Ask Polaris or by phone at 800-330-9407.

 


T-23-01
VERSION: R01 (March 3, 2023)

ALTERNATOR REPLACEMENT

PURPOSE

Polaris has determined that on some Model Year 2022-23 Slingshot vehicles, the alternator may have been improperly
manufactured by the supplier and an internal rotor segment may crack and separate during operation, posing a fire hazard
and risk of serious injury. The affected population is less than 100 vehicles.

To resolve this concern, Polaris has developed a procedure to replace the alternator on affected units.

 

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Chronology :

In October 2022, Polaris received two reports of failed alternators on its off-road vehicles. In response, Polaris began investigating, which included outreach to the alternator supplier. Polaris learned from the supplier that the annealing process was missed within a certain lot of alternators, which were assembled in certain Model Year 2022-2023 Slingshot vehicles.

On February 14, 2023, Polaris’ Executive Review Committee determined that the alternators may have been improperly manufactured by the supplier and may crack and separate during operation, posing a fire hazard and risk of serious injury.

No incidents have been identified on Model Year 2022-2023 Slingshot vehicles related to the reported concern.

 


8 Affected Products

Vehicles

MAKE MODEL YEAR
POLARIS SLINGSHOT R 2022-2023
POLARIS SLINGSHOT S 2022-2023
POLARIS SLINGSHOT SL 2022-2023
POLARIS SLINGSHOT SLR 2022-2023

 


12 Associated Documents

Defect Notice 573 Report

RCLRPT-23V106-5027.PDF 216.938KB

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Recall Acknowledgement

RCAK-23V106-6228.pdf 645.957KB

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Remedy Instructions and TSB

RCRIT-23V106-4231.pdf 6598.034KB

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Polaris – Dealer Email – March 2023

RCMN-23V106-8013.pdf 165.681KB

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Polaris – DEX Alert and STOP Post – March 2023

RCMN-23V106-7971.pdf 88.538KB

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Polaris – Safety Recall FAQ – March 2023

RCMN-23V106-7412.pdf 167.527KB

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Polaris – US Consumer Email – March 2023

RMISC-23V106-4264.pdf 100.559KB

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Remedy Instructions and TSB

RCRIT-23V106-9149.pdf 319.608KB

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Polaris – T2301 and Z2302 Updated Dealer Email – March 2023

RCMN-23V106-4724.pdf 42.289KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V106-5333.pdf 131.235KB

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Polaris – T2301 Consumer Email – November 2023

RMISC-23V106-4465.pdf 48.674KB

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Recall Quarterly Report #4, 2023-4

RCLQRT-23V106-2686.PDF 211.564KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V106&docType=RCL

 


 

Bestseller No. 1
Alternator Replacement New 150 AMP for 15-19 Chevrolet Tahoe, 14-19 Silverado 1500 2500 3500 Suburban, 14-19 GMC Sierra 1500 2500 3500, 15-19 Yukon 4.3 5.3 6.0 6.2 6.6L, 22747894 22747896 84143543
  • [Replacement Part Numbers] 104211-8340, 1042118350, 104211-8350, 1042118352, 104211-8352, 1042119110, 104211-9110, 1042119112, 104211-9112, 1042119720, 104211-9720, 22747894, 22747896, 23487088, 23487089, 84143542, 84143543, TN1042119110, TN104211-9110, TN1042119720, TN104211-9720, 1042118340
  • [High Performance & Durability] We use premium components and strict quality control standards to ensure superior performance and durability, and every product meets our high quality benchmarks
  • [ISO 9001 & IATF 16949 Certified] Our factories are ISO 9001 and IATF 16949 certified, ensuring the highest standards of quality management during the manufacturing process
  • [Professional Testing] All of our products undergo meticulous quality testing with professional equipment from DV Canada, ensuring that you receive the highest quality products
  • [1 Year Free Replacement] Our commitment to our customers doesn't end after the purchase. We value every customer's experience and offer a one-year free replacement warranty to ensure your satisfaction even after purchase
Bestseller No. 2
ROADFAR New Alternator Replacement for Toyota Corolla 2003-08 13878
  • 🚗【PERFECT FIT】Automotive Replacement Alternators Compatible with/Replacement for 2003-2008 for Pontiac Vibe 2000-2005 for Toyota Celica 2003-2008 for Toyota Corolla 2003-2008 for Toyota Matrix 2000-2005 for Toyota MR2 Spyder, Please make sure the compatibility before ording❗
  • 🚗【ALTERNATOR REPLACEMENT】If all you hear when starting your car is a click-click sound, your alternator is probably dead on you. ROADFAR alternator is built especially for extremes of heat and cold, performance lasts longer and runs more reliably❗
  • 🚗【UPGRADED ALTERNATOR】New alternators feature high-quality bearings with high-temp lubricant and double-lip rubber seals to reduce friction, vibration and noise; Rotors and stators calibrated and then sealed with secondary insulating coating to help prevent shorts❗
  • 🚗【RUGGED & DURABLE】ROADFAR high output alternator feature larger bearings, improved circuitry: 80 Amp/12 Volt; increased output and additional provisions for cooling: Internal Regulator and Fan; that reduce stress on the alternator and increase its life expectancy for a more reliable driving experience❗
  • 🚗【OEM ALTERNATOR】Bearing meets to OE standards and repacked with OEM grade lubricant; OE Number- 102211-1920 102211-2610 210-0395 13878 27060-22040 27060-22040 27060-22040-84 27060-22060 27060-22100 27060-22130 27060-22140 27060-22160 27060-22180 27060-22210 270602203084 102211-2421 102211-2610 102211-5360 102211-5640 102211-6180 9662219-261 ❗
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New Alternator Compatible With Chevrolet Cruze 1.4L 12 13 14 15 16 2012-2016 13581891, 13588290, 95939944, 12090662, 9215392, 931238, 2614154A, FG12S048, FG12S054, FG12S065
  • Replacement Part Numbers: 13581891, 13588290, 210817010402, 2614154A, 430810125742, 9215392, 931238, 95939944, FG12S048, FG12S054, FG12S065, GM13581891, L 84 730, L84730, 12090662
  • Product Type: Alternator; Condition: New; Voltage: 12V; Amperage: 130A; Rotation: CW; Regulator/Fan: IR/IF; Pulley Class: Sc5; Country of Origin: CN
  • Compatible With Chevrolet Cruze Eco 1.4L 2012; Cruze LTZ 1.4L 2014-15; Cruze LT 1.4L 2012-15; Cruze Limited LT 1.4L 2016 - See the Description for more Applications
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L-SIJIN-L Alternator Compatible with 2009-2017 Traverse 2008-2017 Enclave 2007-2012 Acadia 3.6L V6 Replace for 1042106160 11252N 1042106310 25815839 23279588
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  • Compatible with: Alternator replacement for: 2008-2017 Enclave 3.6L V6 2007-2012 Acadia 3.6L V6
  • Replacement Part Number: 11252N 11252 104210-6160 1042106160 104210-6310 1042106310 104210-6311 1042106311 TN104210-6311 TN1042106311 20838975 23105717 23279588 25815839 (For the specific size and model, do not know its part number, please refer to the manufacturer's website to find your car part number)
  • Automotive alternator specifications:Amperage Rating-170 Amp, Voltage-12.0 Volt, Rotation Direction-Clockwise, Pulley Groove Quantity-6.
  • Quality Service:1 Year Unlimited-mileage Quality Guarantee; If you are not fully satisfied with the automotive replacement alternators,Please contact us first,we will reply you within 8 working hours,you can rely on our service of free.
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Jeep Dodge Alternator Replacement New for 1991-1998 Wrangler Cherokee 2.5 4.0 L4 L6, 93-98 Grand Cherokee, 91-92 Comanche, 97-98 TJ Dakota, 56005685 85AB 84 121000-3450 3452 3600 3440 13341N
  • [Replacement Part Numbers] 121000-3450, 121000-3452, 121000-3600, 121000-3440, 56005685, 56005685AB, 59005685, 56005684, 13341, 13341N, 13442, 334-1115, 334-1746, 334-1784, 334-1901, 334-1961, 334-1963, 334-1964, 334-1966, 334-1915, 400-52039, 90-29-5115, AND0023, BAL6509X, AND0093, AL6509X, AL6506X, 10463782, 10463797, 10463818, 10463832, 10463834, 10463835, 10464355, 10464055
  • [High Performance & Durability] We use premium components and strict quality control standards to ensure superior performance and durability, and every product meets our high quality benchmarks
  • [ISO 9001 & IATF 16949 Certified] Our factories are ISO 9001 and IATF 16949 certified, ensuring the highest standards of quality management during the manufacturing process
  • [Professional Testing] All of our products undergo meticulous quality testing with professional equipment from DV Canada, ensuring that you receive the highest quality products
  • [1 Year Free Replacement] Our commitment to our customers doesn't end after the purchase. We value every customer's experience and offer a one-year free replacement warranty to ensure your satisfaction even after purchase
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A-Premium Alternator Compatible with Chrysler 200 11-14, Town & Country 11-16 & Dodge Avenger 11-14, Grand Caravan 11-20, Journey 11-19 & Ram C/V & VW Routan, V6 3.6L, 12V 160 Amp, 6-Groove Pulley
  • [Vehicle Fitment-1]: Compatible with Chrysler 200 2011-2014 V6 3.6L, Town & Country 2011-2016 V6 3.6L
  • [Vehicle Fitment-2]: Compatible with Dodge Avenger 2011-2014 V6 3.6L, Grand Caravan 2011-2020 V6 3.6L, Journey 2011-2019 V6 3.6L; Compatible with Ram C/V 2012-2015 V6 3.6L
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  • [Specifications]: ① Amperage: 160A; ② Voltage: 12V; ③ Rotation: CW(Clockwise); ④ Pulley Class: S6; ⑤ Number of Grooves: 6-Groove Pulley; ⑥ Condition: New
  • [Reference Number]: 11570N, 11570, 334-2918, 04801624AD, 04801624AE, 4801624AD, 4801624AE, 68272108AA, 68272108AB, 68272108AC, 68272108AD, 7B0903015C, P04801624AD, P04801624AE
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ACDelco Gold 335-1100 Alternator
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SCITOO Alternator fit for Acura MDX RL TL for Honda Odyssey Pilot Ridgeline 3.2L 3.5L 3.7L 130A S6
  • 🚗【COMPABILITY】 - Alternator replacement for Acura MDX Alternator 2003, for Acura MDX Alternator 2004, for Acura MDX Alternator 2005,for Acura MDX Alternator 2006, for Acura MDX Alternator 2007, for Acura MDX Alternator 2008, for Acura MDX Alternator 2009, for Acura RL Alternator 2005 2006 2007 2008, for Acura TL Alternator 2004 2005 2006 2007 2008, for Honda for Odyssey Alternator 2005 2006 2007, for Honda for Pilot Alternator 2005 2006 2007 2008, for Honda for Alternator Ridgeline 06 07 08
  • 🚗【Alternator Specifications】 - ① Voltage: 12V; ② Amperage: 130A; ③ Rotation: CW(Clockwise); ④ Regulator: IR ; ⑤ Fan: IF; ⑥ Grooves: 6-Groove Pulley; ⑦ Condition: New, high output alternator is compact and lightweight, fully compatible with the electronic system of your vehicle.
  • 🚗【Premium Alternators】 - Automotive replacement alternators throught precision CNC machined castings, increased output and additional provisions for cooling: Internal Fan; that reduce stress on the alternator and increase its life expectancy for a more reliable driving experience❗
  • 🚗【Reliable Alternator Replacement】 - Bearing 100% tested to OE standards and repacked with OEM grade lubricant. All dimensions, key mounting surfaces, and contact points are gauged and measured for proper fit. Throught igorous and accelerated cycling tests to ensure the quality and durability of product.
  • 🚗【Alternator OEM】 - Direct OEM replacement for your malfunctioning part, OE number : 11099, 11150, 11151, 31100-RDJ-A01, 31100-RGL-A01, CSC10, CSD29, AND0339, VND0339, 104210-3100, 104210-4290, 104210-4300, 104210-4301, 31100-RGL-A01, 31100-RGM-A01, 31100-RJA-A01, 31100-RJA-A02
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New Alternator Compatible With Chrysler 200 2.4L 2015-2017 Fiat 500X 2.4L 2016-2018 Compatible With Jeep Cherokee Compass Renegade 2.4L 2014-2018 56029624AA 56029624AB A002TX3581ZE A2TX3581ZE
  • Replacement Part Numbers: 56029624AB, A002TX3581ZE, A2TX3581ZE, 56029624AA
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VORGENS 175A Alternator Compatible with Ford Taurus/Police Interceptor Sedan/Explorer/Flex | Lincoln MKS, V6, 3.5L/3.7L, 2012-2018#Replace 11688N 11688 A003TX1691 DG1T-10300-CB Generator
  • 【Replacement OE Numbers】Replace 175Amp 12V alternator: 11688N, 11688, A003TX1691, A003TX1691ZC, A3TX1691, DG1T10300CB, DG1T-10300-CB, DG1Z10346F, DG1Z-10346-F, 11658, 203-5480, AMT0285.
  • 【Compatibility】Fit for Ford Car: For Ford Police Interceptor Sedan 2017 V6 3.5L; for Ford Taurus 13-18 V6 3.5L. Fit for Ford Truck: For Ford Explorer 13-18 V6 3.5L, for Ford Flex 12-18 V6 3.5L. Fit for Lincoln Car: For Lincoln MKS 2012 V6 3.5L; for Lincoln MKS 13-16 V6 3.7L.
  • 【Installation Instruction】1) Make sure that the rest of your charging system is in good working order. 2) Disconnect the negative (-) battery cable fronthe battery. 3) Loosen or remove belt.
  • 【Caution】Always use care when working on your vehicle! DO NOT disconnect any electrical cables or wiring while the engine is running! This could be dangerous to you and damage your charging system.
  • 【Attentive Service】If you have any questions before or after purchasing, please feel free to contact us. We work hard to manufacture high-quality products and also work hard to treat every customer with care. Thank you for your choice.

Last update on 2024-06-22 / Affiliate links / Images from Amazon Product Advertising API

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